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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

40 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 1743 reviews

Hope R.
10/2019
5.0
plumbing, drain cleaning
  + 0 more
It went very well the plumber was very knowledgeable and courteous.
Description of Work: Toilet leak

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from The Plumbing Source
Thank you. It was a pleasure working for you. We also do heating & cooling and bathroom remodeling for any future work you may have.

Maria K.
10/2019
5.0
plumbing, drain cleaning
  + 0 more
The tech, Magi was polite .efficient and very neat He cleaned up everything, All in all, a good experience.
Description of Work: New tub faucet and trap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from The Plumbing Source
A lot of work was done in the bathroom. Thank you for choosing us and for the great rating.

Anthony M.
09/2019
5.0
plumbing
  + -1 more
good but toliet is rocking had to call back their are coming tomorrow Tuesday 01 Oct 2019
Description of Work: remove and replace toliet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Plumbing Source
Occasionally, floors can be slightly uneven causing the rocking. This is an easy fix. We warranty our labor and WILL make the adjustment.

Chris R.
07/2019
5.0
plumbing
  + -1 more
Professional, friendly, prompt - from the first phone call to the technicians who did the work.
Description of Work: replace interior cutoff valve
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Plumbing Source
Thank you for trusting us to complete the work.

Cathy E.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were really excellent. I used them over and over again. Prices are reasonable, friendly and good people. They were honest and consistent. They do what they said.
Description of Work: They put in a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Over 10 years serving you - Thank you for trusting us!

James W.
07/2019
5.0
plumbing, water heater repair
  + 0 more
One of the best contractors we have ever worked with. The scheduling and communication were superb, as was the work performed.
Description of Work: Replaced Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
"Best Contractor" - We love your response. Thank you for TRUSTING us to work in your home.

Glenn M.
06/2019
5.0
plumbing, drain cleaning
  + 0 more
Very well. The 2 gentlemen that arrived were very professional and informative. They listened to the information I provided and proceeded with their work. They performed the work just as I requested, resolved the issues and gave me the information i needed. Will hire them again.
Description of Work: Clear the garage floor drain and ensure the patio drain was fully functional. Also, wanted both drains scoped with a camera to determine where they drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you for your repeat business. We appreciate your trust and loyalty over the past 7 years.

CHARMAINE R.
06/2019
5.0
water heater repair
  + -1 more
I believe the company to be a honest company because, they offer to repair things first, before replace thing when possible.
Description of Work: checking water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Our goal is to educate the customer so they can make a choice to repair or replace. Our 93% repeat business for the past 34 years can be a testimony to our honesty and commitment to excellent service.

Nicholas H.
06/2019
3.0
plumbing
  + -1 more
No call / no show for scheduled estimate
Description of Work: No call / no show for scheduled estimate

Rating CategoryRating out of 5
punctuality
2.0


Response from The Plumbing Source
Unfortunately we have no record or knowledge of your name, address, phone number in our data base to reference your concern. Could you share your experience with the Office Manager by calling 216-365-0600? We would certainly welcome the opportunity to understand.

Dorothy C.
06/2019
2.0
plumbing
  + -1 more
They don't do what they say. They sneak in extra charges. They never resolved our problem
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from The Plumbing Source
Wrong company. The last service and payment received at this address was 3 years ago.

Terry Charles Van H.
06/2019
5.0
plumbing
  + -1 more
It took awhile because they had to go back to their shop to get a round toilet. They only carry the long ones on the truck, Once they had the toilet the installation of a new shutoff valve and toilet took about an hour.
Description of Work: A new toilet installed

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$643

Response from The Plumbing Source
Within 45 minutes from your call, our technician arrived. Historically at our company, over 90% of toilets installed are Elongated. Hence, with limited space on our trucks, we carry the "most needed". No extra charge should our plumber ever have to leave!

Chris C.
05/2019
5.0
plumbing, drain cleaning
  + 0 more
Called to get an estimate on cleaning a clogged kitchen sink/drain. Scheduled appointment for next day. Plumber called and showed up on time. He listened to my complaint and inspected issue. He gave me a quote and I had him do the work immediately. Professional and knowledgeable. Would hire again.
Description of Work: Clogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Plumbing Source
Please call us again. We thank you for your business! Refer others, and a gift card will be sent to you.

laura R.
04/2019
5.0
plumbing, drain cleaning
  + 0 more
Service was great. Had a weekend plumbing emergency and The Plumbing Source had a service person out to our house within an hour and got us back up and running. This was important because of the disabled person in the house who relies on the bathroom that had the plumbing issue. I plan on hiring them again for some future work.
Description of Work: Emergency Toilet Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from The Plumbing Source
Unplanned plumbing issues occur more often then people realize and typically on weekends. We are glad you found us! Please call again for any routine items needed done.

Mike A.
04/2019
5.0
plumbing
  + -1 more
They did a great job. He estimated an hour and a half time but only took him half that time. I'll give him an A+ and the price was reasonable. Plus, they gave me a 20% discount since I used them a couple years ago.
Description of Work: They fixed the line going into the toilet. It was the plumbing line from the basement to the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Plumbing Source
Thank you for calling us again. We are happy to work for you.

Kathy S.
04/2019
5.0
plumbing
  + -1 more
They are reliable, reasonable with their pricing, and very pleasant to deal with as well. I would highly recommend them and I will use them again.
Description of Work: I have been using them for plumbing needs for many years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
For over 10 years we have been servicing your home and we thank you for your continued support. We promise to give all our customers reliable, reasonable pricing and pleasantries every time. Thanks again.

Mark R.
01/2019
5.0
plumbing
  + -1 more
Danny did an amazing job on all 3 bathrooms!
Description of Work: 3 Bathrooms
Rating CategoryRating out of 5
Yes, I recommend this pro

Don R.
12/2018
1.0
plumbing
  + -1 more
2 contractors came over and that’s the last time we heard from them
Description of Work: Plumbing work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Plumbing Source
Per your request, we mailed a proposal on 11/26/18. We are sorry that you did not receive. Should you like to discuss or for us to send via email the proposal, please call 216-365-0600 and ask for the Operations or Office Manager.

Anne M.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
Fantastic work! After hours emergency work.
Description of Work: Snaking stack pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Plumbing Source
Thank you for using Angies Internet to find us. We are glad that snaking the sewer was the only repair needed to fix your problem. Should you need a plumber in the future, you are now on our preferred list of customers.

Donna M.
10/2018
5.0
plumbing
  + -1 more
It went very well. A little pricy for the drum trap, I thought. They're reliable, dependable, and competent. I would highly recommend them. I plan on using them again, if and when needed.
Description of Work: They replaced a 1920's drum trap with a p trap on third floor shower. They redid the faucets on the sink, and installed brand new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
We have worked at your house for several years and thank you for your loyalty.

Linnett M.
10/2018
5.0
plumbing, drain pipe
  + 0 more
The personnel, everyone, from the phone receptionist to the very last tech were professional, personable and punctual. The guys came in on time and actually left ahead of schedule. There was a small problem from the original crews install. The company immediately dispatched another crew to correct problem and mind you, at 4pm on a Friday. Loved every. Service is exceptional.
Description of Work: Replace leaky pipe leading from bathroom through kitchen ceiling and behind kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from The Plumbing Source
We try hard to please every customer every time. We want to be your plumber for life!

Kathleen B.
10/2018
5.0
plumbing, home remodeling
  + 0 more
The plumbers were very professional. Did a good job and cleaned up after themselves, I am very satisfied.
Description of Work: Fixed a badly kinked hot water line which required some concrete work because our bathroom is on a slab, and installed a two sink vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Plumbing Source
Thank you for calling our company. We love new customers! Enjoy your new vanity.

Timothy Z.
10/2018
3.0
plumbing
  + -1 more
I scheduled service to change the kitchen sink fawcett with the exact new same fawcett and bathroom sink cartridge for a slow drip. The very young man arrived, a few minutes late, and I showed him the kitchen fawcett. He opened his book and quoted a price of $240. I was ok with the price as it included the fee for the appointment. We proceeded to the bathroom to look at the bathroom fawcett. Once again he opened his book and quoted a price of $220. I told him to forget about the bathroom fawcett. I felt $460 was a bit much for about an hour, hour and a half of work. The kitchen sink fawcett was changed in about a half hour and he was on his way.
Description of Work: Changed Kitchen Sink Fawcett

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$240

Response from The Plumbing Source
Thank you for your comments. Because we care and take customer satisfaction to the highest level, your case was reviewed. According to GPS, technician arrived on time within specified window, work was quoted prior to repairs and pricing for installing customer supplied faucet was accurate according to pricing book. Coupons are available on Website to help defray costs.

Jeanette A.
10/2018
5.0
plumbing
  + -1 more
Spout with diverter replaced. Associate tried to adjust drain stopper linkage but still allowed water out. Too expensive to replace, so just utilized rubber stopper.
Description of Work: Spout with diverter replacement and tub drain stopper

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you for great rating.

George D.
09/2018
5.0
plumbing, small appliance repair
  + 0 more
Very efficient and professional service. Clearly explained the problems and costs for different types of repairs or replacements.
Description of Work: Repair of leaking kitchen faucet and replacement of damaged bathroom sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
It is our pleasure to you serve you and those in Shaker Hts. Those homes have aged gracefully and require plumbers such as ours, that are sensitive to the architecture of the home.

Debbie M.
09/2018
5.0
plumbing
  + -1 more
Andrew was courteous and efficient. It didn't take him long to replace the part. He answered my questions and gave advice on future projects. I would hire him again.
Description of Work: replace cartridge in on/off handle in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from The Plumbing Source
Thank you for your feedback. We are glad you are happy and will keep us in mind for future projects.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day