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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 1742 reviews

Mason F.
12/2024
5.0
plumbing
  + -1 more
Excellent service and very helpful, knowledgeable, and friendly crew. Customer service rep was also very nice over the phone. Arrived on time and kept their word about calling a half an hour before arrival. Problem was fixed quickly and crew even gave great advice on how to prevent this problem from happening again. I highly recommend them and would definitely use them again if needed. Thank you!
Description of Work: Clogged bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara P.
10/2023
5.0
plumbing
  + -1 more
The job was done well. We are very satisfied with the work done. We will be back. Thank you!
Description of Work: install new toilet, work on faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

irma F.
09/2023
5.0
plumbing
  + -1 more
Every thing was done efficiently and well.
Description of Work: Replaced bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$796

Connee C.
07/2023
5.0
plumbing
  + -1 more
It went well. I was able to get a next day appointment. They were prompt, fixed the problem quickly and cleaned up afterward. I am happy
Description of Work: My tenant's bathtub did not work. There was no way to turn the shower on.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen C.
03/2023
5.0
plumbing
  + -1 more
Johnny did a great job today. I had work done in late December and the plumbing source stood by their warranty and performed work today at no additional cost. I was very thankful for that. The plumbing source was even able to move my appointment from tomorrow to today so I could get this taken care of on a more timely basis.
Description of Work: I had water leaking from the bottom of my toilet. When Johnny removed the toilet the flange was full of water. And old clog from December had not been fully flushed and needed to be snaked again. Johnny did a very thorough job so I’m sure the problem has been fixed completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
03/2023
5.0
plumbing
  + -1 more
It went well and was a mostly all-day job with two workers.
Description of Work: Replaced a tub/shower drain and the connected drain pipe in the wall. installed a new drain shutoff mechanism in the tub, installed a new bathroom sink faucet, installed new shutoff valves, and cleaned and reseated the vanity sink. Repaired a leaking kitchen sink faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert S.
01/2023
5.0
drain cleaning
  + -1 more
I have used the Plumbing Source serval times. They are always thorough, friendly and professional. They took extra care to make sure that the sewer line was fully cleaned.
Description of Work: Clear a partially blocked sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Jason G.
12/2022
5.0
plumbing
  + -1 more
Communication was great, they did all of the expected troubleshooting. Will bring them back out if my problems persist. All in all a good experience.
Description of Work: Intermittent ceiling leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jeffrey L.
11/2022
5.0
plumbing
  + -1 more
Look no further. The office staff and plumbers are remarkable. Calm cool and collected. Quality work at very very good prices. You won't beat the value anywhere. USE THE PLUMBING SOURCE FOR ALL YOUR PLUMBING NEEDS. JCL
Description of Work: Replaced 20 old manifold valves (100 years old) with right angle ball valves. Then, hooked up a utility tub faucet, all in one day. Never broke a sweat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Luann B.
10/2022
5.0
appliance repair, home remodeling
  + 0 more
The remodeling source did a total remodel of my bathroom over the past year, including installing a 10' x 5' zero entry shower into our concrete floor. They are very very conscientious and do a beautiful job. They go way beyond to make the customer happy, plus the guys are a delight to have around. You will be happy you chose them.
Description of Work: total master bath renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

lois H.
09/2022
5.0
appliance repair, plumbing
  + 0 more
It went well considering my house is almost 75 years old. Al and his assistant were professional, knowledgeable and did a good job.
Description of Work: Leak in upstairs bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Cathy E.
09/2022
5.0
water heater repair
  + -1 more
They did good work. They come back all the time for my plumbing needs. They've a been a really good company.
Description of Work: They installed the water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cathy E.
09/2022
5.0
plumbing
  + -1 more
I never have to call them back and redo anything. I don't have major problem with them. Lastly, I would highly recommend them.
Description of Work: He fixed the burst pipe in my garage.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cathy E.
09/2022
5.0
drain cleaning
  + -1 more
They have reasonable price and did good work as always.
Description of Work: They did jet setting - unclogged the pipe.
Rating CategoryRating out of 5
Yes, I recommend this pro

Yolita R.
07/2022
5.0
home remodeling
  + -1 more
Very good. Completed at the end flooring and new sink
Description of Work: convert bathtub to shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you for the review!

lois H.
07/2022
4.0
appliance repair, drain cleaning
  + 0 more
Staff were both friend, professional and provided necessary services in a prompt and efficient manner
Description of Work: drain cleaning - kitchen

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
We greatly appreciate you taking the time to give us a review! Thank you!

j C.
06/2022
1.0
appliance repair, small appliance repair
  + 0 more
At my request they checked the outdoor spigots, one hot the other cold. They gave me a price, and informed me when they were doing the work, I could replace the anti freeze spigot with a "better" one for merely $X of additional money, while they were already working on the shut offs. OK, and they did. One year warranty. So, after the warranty time, one spigot started leaking. The local plumbing supply companies do not sell the rebuilt kit washers, and suggested that I contact the installer -- Plumbing Source. In the past when the old spigot leaked, I bought kits locally for $7. They are very easy to replace. Plumbing Source wanted to come out and replace the washers, for who knows what, perhaps $200. They do NOT sell the parts. Finally, after a long conversation and a transfer to another person, they provided me their supplier, for Wolverine Brass parts, and I need to try to get them to send me washers! What a long and drawn out process. Otherwise I could go to Home Depot for parts for my old spigot, and have the parts immediately.
Description of Work: I hired this company to install a garbage disposal. While they were working at my house, I inquired about model water shutoff valves.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Nancy S.
05/2022
5.0
appliance repair, plumbing
  + 0 more
The Plumbing Source is my go-to for all plumbing services. I’ve used them for more than ten years. Always responsive and professional.
Description of Work: Gas shut off valve for kitchen range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ann W.
04/2022
5.0
appliance repair, plumbing
  + 0 more
Dennis was very polite. Completed the work and made sure that I received the $20 discount.
Description of Work: Sink clog and leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from The Plumbing Source
Thank you for the kind review.

Connee C.
02/2022
5.0
appliance repair, plumbing, drain cleaning
  + 1 more
I phoned. I got an appointment the next day. They were able to come earlier than they promised (and asked first before coming). They explained what they were going to do. (This was important because my plumbing is old, and not always conventional.) They were able to resolve the issue very fast. I then was able to take a shower! Mission accomplished.
Description of Work: Clogged bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209.32

Response from The Plumbing Source
[Member Name Removed], We greatly appreciate you taking the time to review our company. thank you!

Will C.
02/2022
4.0
appliance repair, plumbing, water heater repair
  + 1 more
Pretty well overall but job was not done 100% correct. The piping and connections was very professional. Answer lots of questions I had. I paid extra for the recirculating option. After I reviewed the work the recirculate filter was NOT installed and the setting was OFF. I had to call the company and to come back and finish the job. The wifi control box was also left uninstalled until they came back and I asked them to connect that too. After two trips everything seems to be working great.
Description of Work: Install new tankless hot water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,400

Ann L W.
11/2021
5.0
plumbing
  + -1 more
I've used them in the past and they are wonderful. Every time I had them come out they always did a great job. I recommend them to friends and family.
Description of Work: they fixed the toilet in the bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Elmer D.
10/2021
4.0
plumbing
  + -1 more
On time service done in timely manner. Very satisfied in work done and clean up.
Description of Work: Replaced sink and toilet shutoffs in upstairs bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308.91

Response from The Plumbing Source
Thank you for the kind review!

Barbara R.
08/2021
5.0
plumbing, home remodeling
  + 0 more
The salesman, Scott, and the workers were prompt, professional, and efficient. They answered all my questions.
Description of Work: I had bathtub installed along with 3 surrounding walls and ceiling panel. I needed grab bars for my elderly father.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from The Plumbing Source
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers.

Gardner N.
06/2021
5.0
appliance repair, plumbing
  + 0 more
Very well and I got senior citizen discount
Description of Work: Repaired and replaced faucet for water leaks
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Plumbing Source
Thank you for the kind review!

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day