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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 601-625 of 1741 reviews

Vivian M.
01/2011
5.0
plumbing
  + -1 more
They installed a small part, and it has been running fine ever since. Their response time is amazing as they were able to come-out very quickly from our initial call. They are pleasant, clean, don't make a mess, have great credibility, and do as they say they will do. They are wonderful! I would highly recommend them.
Description of Work: They repaired our toilet, as it wouldn't stop running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SUE M.
12/2010
5.0
plumbing
  + -1 more
I was happy with the results. The technician, Mario, came out on a Saturday due to an emergency and was at my home within a half hour of my calling. I appreciated that he explained what he was doing, he was neat, and even my dog liked him. He advised me to use a special solvent for the tank, which was very helpful and saved me money as I thought I would need to buy an entire new toilet.
Description of Work: He re-did the tank on our toilet and installed a new emergency shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ETTA R.
12/2010
5.0
plumbing
  + -1 more
They were very professional, personable, and accommodating. They worked with me on the cost as well, which was much appreciated. I?m a senior on a fixed income and it?s nice to extend a discount. I plan to use them again in the future when necessary.
Description of Work: They installed a new stack that had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Domenico D.
11/2010
5.0
plumbing
  + -1 more
I had a huge plumbing problem that was never fixed by my handyman. I called the Plumbing Source and they fixed the problem the first time and with a reasonable price. One of the drains clogged again and most likely not the Plumbing Sources fault but they came out and fixed it no problem under the warranty. The plumber even completed a walk through with me looking for obvious problems or additional issues.
Description of Work: Fixed leak and unclogged drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Tom K.
11/2010
5.0
plumbing
  + -1 more
I had a slow leak on my shower faucet and used this time to have a professional install some needed shutoff valves on the supply lines where I felt they were needed. The work was performed well and the price was proper for the skill sets that were needed to do the job. This firm will be my plumber of choice from now on
Description of Work: Installation of shutoff valves on shower supply lines. Installation of shutoff valves on bath sink supply lines. Replacement of shower faucet cartdrige.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384

ROLAND C.
11/2010
5.0
plumbing
  + -1 more
We've used them a few times. We've always been very pleased with their services. They work quickly and take care of our plumbing needs without any problems. After they left, I was very relieved to have the plumbing problems solved. They are well worth the money for their services.
Description of Work: They repaired a leaky faucet and a few other small plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cheryl M.
10/2010
4.0
plumbing
  + -1 more
My only gripe is that my kitchen is located in the back of my house, right at my back door. The serviceman came to the front door and proceeded to haul his equipment through the living room over my just steam cleaned white area rug. He did pick up the drain snake instead of dragging it, but he had to make about 4-5 trips back and forth. I just thought it was odd and inconvenient. Other than appliance delivery, I have never had a repairman track through the front door with equipment.
Description of Work: Their service was fine. I had a clogged kitchen sink. On time. Busted the clog and replaced piping under the sink.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$232

Response from The Plumbing Source
Thank You for bringing to our attention that the technician could have chosen a better path of entering and exiting your home. On behalf of The Plumbing source, we humbly apologize for this inconvenience. When we spoke with this member she seemed very pleased other than our using the front door. This member also expressed to us that she would use us again, so we did send her Plumbing Source BUCKS for future use. Thank again for taking the time to express your concerns. We do appreciate your comments good or bad. This is how we can continue to improve on our service we provide. Greg Faustina President

MARY ANN D.
10/2010
5.0
plumbing
  + -1 more
It went well. I have been using the Plumbing Source for some time, and they always do a good job.
Description of Work: They recaulked a sink, fixed a slow-running drain, and located the source of a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Gennell R.
10/2010
5.0
plumbing
  + -1 more
We are completely satisfied with the job Mario performed. First, the company called to let us know what time to expect him. He was courteous and very knowledgeable. He didn't have the replacement equipment on the truck and had to go and get it, but he let us know up front what he had to do and how long it would take. It was a pleasure to work with Mario and we would highly recommend this company.
Description of Work: We were experiencing repeated toilet back-ups and slow draines. Mario was our service technician and he checked several things to determine the problem. Our concern was that we had not had any prior problems until we had a "handyman" install a toilet about two years ago. In the past few months, we've had to snake the toilet at least once or twice a week and has another company come out to professionally unclog the drain. Once Mario completed his tests, we ended up replacing the toilet. We ended up with a more efficient model which in teh end will save us more money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANICE D.
10/2010
5.0
drain cleaning
  + -1 more
We've had no problems since. They were out the same day, they cleaned up the mess the sewer had backed up, they both were courteous and they did an excellent job. The price was reasonable as well.
Description of Work: They unclogged a drain that was past the shut off 4 or 6 feet outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Ms. CAROL D.
10/2010
5.0
plumbing
  + -1 more
It went very well, and they did an exceptional job. They came out about 30 minutes earlier than quoted. The gentleman who came out had great manors; got the work done and their prices were fair. I would recommend them.
Description of Work: They put in a seal on a commode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201

Connee C.
10/2010
5.0
gutter cleaning, drain cleaning, plumbing, sewer cleaning
  + 2 more
This company is very professional and their service went well. I have used them many times prior. I really love their prices. They are from a catalog. They look the price up, tell you the exact price, and then you determine if you want the work to be completed. They alerted me on a previous visit the water valve needed to be repaired.
Description of Work: The total charge was after my 5% discount. They snaked all of our down spouts for tree roots, replaced the main inside water valve, and also repaired a leaking pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$629.32

Mari S.
10/2010
5.0
plumbing
  + -1 more
They were fantastic and excellent. They were responsive, prompt and did the work very well. Their price was reasonable. They did the work very quickly as it seemed like an easy job for them. It was easy to work out a schedule with them. They were able to come on the same day that I had called them, although the crew was a bit late. Moreover, there was no four hour window given to me to stay at home which was very convenient. At first, they did not have all the materials that were required to do the work but they had a co-worker deliver the materials to our home. I did not have any issues with them. I referred them to a friend of mine as well. They even surprised me by sending a $20 gas card for the referral which was totally unexpected. Overall, they had a good business model.
Description of Work: I used the services of The Plumbing Source a month ago for plumbing. They fixed up plumbing violations in our basement. They chapped up a gas line and fixed three pipes that were leaking. They also replaced a PBC pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JULIE C.
10/2010
5.0
plumbing
  + -1 more
I had a toilet that kept backing up and overflowing and a bath tub that would not drain. I called a week ago and spoke with Linda to understand the charges and when I was ready to schedule, someone was able to come out the same day I called. He arrived on time and was clean and professional. He first checked the bath tub drain and noted that it did not need to be snaked. He showed me how to clean it myself - this was no charge. He then augerred the toilet. There seemed to be no stoppage so instead of pulling out the toilet we decided to hold off and see if the problem persists. He gave me tips on how to prevent overflows.
Description of Work: Diagnosed bath tub drainage and provided DIY tips for fixing Augerred toilet that was overflowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Chestina H.
10/2010
5.0
plumbing, water heater repair
  + 0 more
Overall it was excellent. He re-arranged his schedule to get the job done quickly for me. he was there early and finished within the time frame he promised.
Description of Work: They replaced missing water lines, and replaced hot water tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

TRACY L.
10/2010
5.0
drain cleaning
  + -1 more
I called them and Brian who came out was excellent. He cleaned up and was very nice. He explained everything and even checked another drain for me. I was very impressed with him and I really encourage people to use them. I just can't say enough nice things about them as he was very professional, nice and I appreciated the fact that he wore shoe covers while in my home.
Description of Work: I had a blocked drain and they came out to address the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Tejana N.
09/2010
5.0
plumbing
  + -1 more
we moved in to our residence recently and i forgot to winterize the sprinkler system. as a consequence both the PVB unit and the PVC pipe that connects to it cracked/broke during the winter. i called Mike at the plumbing source to replace the PVB unit on the sprinkler system and the broken PVC pipe. he came and finished the job as we discussed. the price was very reasonable. now my sprinklers are working fine. mike was very friendly and helpful and professional, and i would highly recommend them.
Description of Work: installed a new PVB unit on the sprinkler system and replaced the broken PVC pipe for the sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$589

Patricia M.
09/2010
5.0
plumbing
  + -1 more
It went very well, a guy by the name of Ben did the work. He was prompt, polite and professional and got the job done quickly. I used this company because of the good ratings and it is a month later and I have not had any problems with the work that was done. I feel they did a good job and I would use them again.
Description of Work: I had my a new facuet put on the double laundry tub in my basement and a leaking overhead spigot replaced. The old parts were cut out and new parts were welded in place.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338.8

KATHLEEN O.
08/2010
5.0
plumbing
  + -1 more
Brian arrived on time. His work was neat. He even cut down a cleanout left over from a previous project.
Description of Work: Rebuilt Moen single handle faucet. New cartitrdge and O-rings. Tried to rebuild Delta lav faucet. Too corroded to take apart. Removed faucet and installed Wolverine brass 2 handle lav faucet. Installed new central brass laundry faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$631.27

LYNN H.
08/2010
5.0
plumbing, water heater repair
  + 0 more
The experience was terrific! They gave me a real break on the price and did great work. I received free entertainment as the two individuals were hysterical that came out. They just did a really good job both times they came to do the work. They are the only plumbers I know that clean up after themselves and you would never know they were out.
Description of Work: Replaced all the pipes in my home, installed a tankless water heater, and replaced a waste stack from the second floor. They also unplugged the sink and installed a new waste disposer on a separate call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue J.
08/2010
5.0
plumbing
  + -1 more
This job was done very efficiently and they are a very clean group of people to work with. The company has many nice employees who do great work.
Description of Work: They installed a shower strainer and a new faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

teresa L.
07/2010
5.0
plumbing
  + -1 more
They were very prompt and professional, right from start to the completion of the work. They scheduled the date for the estimate the same week I called; provided a clear and thorough appraisal of the work and a complete written estimate; did everything quickly and neatly; and cleaned up after themselves. I've had several other plumbing jobs done in the last few years (old house), and Tim, who did this job, was by far the best and most professional.
Description of Work: Repaired tub drain and fixtures, replaced sink and fixtures in attic bathroom; replaced/repaired several other fixtures and pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

JAN A.
07/2010
5.0
plumbing, drain cleaning
  + 0 more
Linda was just great on the phone helping me to sort out what could possibly be the problem and explained their pricing model and options and got us set up with an appointment right away. Mike came out and thoroughly went through the house - checking the toilet seat connections and all of the drains and the hot water heater. He gave me a complete rundown of what the problem could be and recommended that I call the city to come snake the connection from the house to the street since most cities will cover that work for free. He could have easily charged me for unnecessary work but recommended that we try this route first before going through any other steps to find the problem within the house. He also fixed a leaky faucet that I had in my utility room and discovered a leak/broken ring in my one bathroom tub faucet that another plumber had installed. He gave me what seemed to be reasonable quotes for any of the additional options that we may have to go through - and if I do, I will DEFINITELY have Mike back to do the work. Very professional. Cognizant of my time and my need to be on conference calls for work. And didn't even charge me (!!) for the diagnosis / service call even though that is general practice for any plumber I have ever worked with. He also discovered chips of plastic in the utility room water line and explained what that could mean later down the road for me with a pipe in my water heater. Gave me great advice on what to watch for and what safe alternatives to use to keep the lines clear in the future. Stop searching Angie's list now and call these guys.
Description of Work: Sewage smell in the house - near the older bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason R.
07/2010
5.0
plumbing
  + -1 more
Pluming Source showed up on time (two minutes early, actually), and were very friendly. They quickly located and diagnosed exactly where the leak was and had it completely repaired in less than two hours. Their bill was far less than I had been fearing, especially since they had to punch two holes in my drywall to get at the source of the leak.
Description of Work: I had a leak coming from a drain pipe dripping in my basement, originating from somewhere in an upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jessie J.
07/2010
5.0
plumbing
  + -1 more
The company worked to me to get to my house on time. They called me in advance. This gave me plenty of time to leave work and meet them at my house. Dennis and Craig were punctual and professional. They were considerate and very meticulous with their repairs. They answered all my questions. I will use this company again in the future for all my plumbing needs.
Description of Work: Cleaned and cleared the main sewer drain line. Fixed a pipe that was still leaking after a repair was done by another company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day