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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 1741 reviews

Michael L.
04/2021
5.0
appliance repair, plumbing
  + 0 more
Great! Andrew for Plumbing Source always does good work
Description of Work: Faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

frank Z.
04/2021
5.0
appliance repair
  + -1 more
Always first rate with plumbing source.
Description of Work: installed hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from The Plumbing Source
Thank you! We appreciate your business!

Carl V.
04/2021
5.0
appliance repair, plumbing
  + 0 more
I've used the Plumbing Source several times now and they never disappoint in terms of price, quality of service, and professionalism. Cameron, who performed the work this time (04.02.21) was outstanding. He was professional, inquired about our preferences, communicated to us throughout the work, and both his work and clean-up was meticulous! I highly recommend both the Plumbing Source and Cameron. Thank you.
Description of Work: Added two outdoor faucets / spigots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from The Plumbing Source
Thank you! We appreciate your feedback!

James Z.
04/2021
5.0
appliance repair, plumbing
  + 0 more
It went very well! They are real professionals. We have used the Plumbing Source for years and they always do a great job!
Description of Work: Old kitchen sink removed and new sink installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from The Plumbing Source
Thanks for the review!

RIA T.
03/2021
5.0
appliance repair, plumbing, water heater repair
  + 1 more
From the beginning, we had a very successful experience. While the quote was not the cheapest, we did appreciate the quality of products that were offered. The team of two arrived promptly and proceeded efficiently with all work. They were polite and kept us informed throughout the entire process. Even replaced a leaky water connection to our newly purchased washer. Will definitely hire again when needed plumbing services. We called The Plumbing Source a few years ago to snake out basement drains when we had a dubious encounter with another company. We appreciated their honesty in their appraisal of the issue at hand. Thus we called upon them again, and were not disappointed.
Description of Work: We needed to have a tankless water heater removed and replaced with a standard hot water tank. also needed to replace a toilet in first floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Response from The Plumbing Source
Thank you! We appreciate your business!

RICHARD K.
03/2021
5.0
plumbing, water heater repair
  + 0 more
Unlike other companies, they did not charge a ridiculous amount extra for doing the job on a weekend. Peter was excellent!
Description of Work: I had a water heater replaced on a Saturday morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from The Plumbing Source
Thank you for the review! We appreciate your feedback!

Michael L.
02/2021
5.0
appliance repair, plumbing
  + 0 more
Great - Mario is a pleasure to work with, is a good listener and does great work
Description of Work: Bathtub new faucets and drainage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you for the review!

Kathleen B.
02/2021
5.0
appliance repair, plumbing
  + 0 more
Fast and efficient. Would us again.
Description of Work: Replaced old sump pump with new one.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Plumbing Source
Thank you! We appreciate the feedback!

Stephen O.
02/2021
5.0
appliance repair, plumbing
  + 0 more
It went excellent. Miciej was on time. The shower handle. could not be fixed because the handle could not be attached to the pipe. An appointment will be made to have it fixed...cutting through back drywall to stabilize pipe. The new toilet was installed. Additionally we had another worker give an estimate on sink top and removal of wall mirror which we will have them do later.
Description of Work: fixing shower handle, new toilet, estimate for additional work in spare bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$796

Response from The Plumbing Source
Thank you! We appreciate the review.

Joe D.
01/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Josh did an excellent job. He was punctual, professional, and knowledgeable. We appreciated his advice and his help. We will definitely use The Plumbing Source again! In fact, we use them for our heating/cooling as well as plumbing issues. They have been our “go-to” for years! The Plumbing Source has been very conscientious about the pandemic, and we are very comfortable with having them in our home. They wear masks and keep their distance...very respectful!
Description of Work: Josh replaced our humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you for the review! We appreciate your business!

Joe D.
01/2021
5.0
plumbing
  + -1 more
We truly appreciated Cameron’s honesty and professionalism. He was willing to fix our faucet; however he explained that due to the age of our faucet, it may be in our best interest to replace it. That alone means the world to us! We will definitely use The Plumbing Source again because of their honest recommendations!
Description of Work: Cameron was supposed to fix our leaky faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you!

Chuck M.
12/2020
5.0
plumbing
  + -1 more
Al provides excellent customer service! He speaks with the customer about the issue, explains how it can be fixed, and then provides a quote for the work. The work was completed in a professional and timely manner. I will definitely be using Al for future plumbing services.
Description of Work: Addressing some water quality issues and replacing a part in our bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from The Plumbing Source
Thank you for the review! We appreciate your business!

Janet B.
12/2020
5.0
plumbing
  + -1 more
As always PS delivered another superb job. Seasoned and friendly employees who offer cost appropriate options, hard working, efficient, and thorough!
Description of Work: Replace toilets, fix sinks, shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Plumbing Source
Thank you!

Donna M.
11/2020
5.0
plumbing, air duct cleaning
  + 0 more
Maciej did a fantastic job. He explained the pros and cons of my options. I opted to try to keep my 91 year toilet. It is original to my house and quite contemporary looking for such an old toilet.
Description of Work: Fix 91 year old toilet from running non stop and Repair kitchen sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from The Plumbing Source
Thank you! We appreciate your business!

JANICE B J.
11/2020
5.0
drain cleaning
  + -1 more
Very well. Amazingly, they came the same day within a couple of hours of my call. Two plumbers put down a heavy floor protector and then brought in the snake, disassembled the drain, snaked out many years' worth of grease and residue, reassembled the drain, found and tightened a leaking joint right below the sink, and verified that all the pipes were not leaking. They then went into the basement to check for any leaks there. They were prompt, competent, and thorough. They even gave me a magnet with a $25 discount for this and future visit. I would definitely hire again.
Description of Work: Snake out clogged kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from The Plumbing Source
Thank you for the review!

Richard B.
11/2020
5.0
water heater repair
  + -1 more
Extremely well. Al.S was exceptional and couldn't have asked for a more qualified and professional person for this job. Highly recommend.
Description of Work: Replaced hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from The Plumbing Source
Thank you for the review!!!

Dan B.
11/2020
5.0
plumbing
  + -1 more
Went very well - was very pleased with the work that they provide and came out the same day and got it completed.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Response from The Plumbing Source
Thank you for the review!

DANA F.
11/2020
5.0
drain cleaning
  + -1 more
Al was great!! He has been here before so he remembered our home. He was conservative in his approach to repair the leaking toilet as he did not cut into the ceiling. Pulled the toilet and redid the wax ring and replaced the insides too. Great job!! Been using the Plumbing Source for almost 20 years now.
Description of Work: Water spots on kitchen ceiling from a leaky toilet seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

Response from The Plumbing Source
Thank you! We appreciate your business!

ROBERT G.
10/2020
5.0
plumbing
  + -1 more
The technician arrived right when expected, explained the work to be done very well, gave detailed estimate. Work was done completely and thoroughly. They also explained further issues that will likely need attention in near future.
Description of Work: Fix leaky bathroom sink faucets, install replacement water shutoff for bathroom sink faucets, fixed drain stopper in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from The Plumbing Source
Thank you for the review!

Amelia S.
10/2020
5.0
plumbing, small appliance repair, air duct cleaning
  + 1 more
Mario did a great job. He was efficient and extremely personable.
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you fo rthe review!

Wendy B.
10/2020
5.0
plumbing, air duct cleaning, drain cleaning
  + 1 more
Mario was awesome. He and his helper Liam, were friendly and easy to work with. Mario did a great job, no more leaks, shower controls work well. He came on time, did the job in one day as promised, cleaned up thoroughly and his kept to his original estimate. Would definitely recommend and hire again.
Description of Work: Replace old cast iron drum trap and drain. Repair leaking shower connections and install new faucet, shower head and valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumbing Source
Thank you for the review! We appreciate the review!

Kelly K.
10/2020
5.0
plumbing, air duct cleaning, drain cleaning
  + 1 more
It was a tricky clog. But after a few attempts it was fixed.
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from The Plumbing Source
Thank you! We appreicate your business!

Nancy S.
10/2020
5.0
plumbing, water heater repair, air duct cleaning
  + 1 more
Andrew was prompt, professional, knowledgeable and friendly. I’ve used Plumbing Source for over 10 years. Big projects and small. Highly recommend.
Description of Work: Kitchen faucet replaced. Tankless water heater serviced. Toilet fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

Response from The Plumbing Source
Thank you! We appreciate your business!

LINDA D.
10/2020
5.0
plumbing, air duct cleaning
  + 0 more
ANDREW WAS A PROFESSIONAL. I WAS SO IMPRESSED WITH HIS CONCERN FOR DOING THE JOB RIGHT. IT WAS OBVIOUS HE CARES ABOUT A JOB WELL DONE. HE ALSO TOOK THE TIME TO EXPLAIN THINGS TO ME. THEY SHOULD CLONE HIM!
Description of Work: MY KOHLER SHOWER TOWER REPAIRED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Plumbing Source
Thank you for the review!

Margaret A.
09/2020
5.0
irrigation systems, water heater repair, water softeners, air duct cleaning, drain cleaning
  + 3 more
The jobs went very well. Al and Brian were professional, thorough and a pleasure to work with. I highly recommend The Plumbing Source for the quality of workmanship.
Description of Work: installation of water softener, plumbing repair to sprinkler system, flushing of hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Plumbing Source
Thank you for the review!

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day