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The Plumbing Source

4.8(
1,741
)

Plumbing, Drain Cleaning, Water Heaters,

... +9 more

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1451-1475 of 1741 reviews
Nancy K.
08/2018
1.0
home remodeling
  + -1 more
Called twice. No one called back.
Description of Work: Bathroom remodel
Rating CategoryRating out of 5
Response from The Plumbing Source
I am terribly sorry for the service disconnect. I spoke with our Project Coordinator, Scott and he would like to discuss the opportunity with you. Because I personally want to make sure you are taken care of, I would need a phone number to contact you. Can you call me at 216-365-0600 and ask for the Office Manager. Or, you can email at info plumbingsource.net. Please give us the opportunity! Scot and his team does do marvelous work!
John H.
07/2018
1.0
plumbing
  + -1 more
never responded
Description of Work: repair faucet
Rating CategoryRating out of 5
responsiveness
1.0
Response from The Plumbing Source
Please call the office to schedule appointments. 216-365-0600. We have representatives 24/7.
Bill D.
06/2018
5.0
plumbing
  + -1 more
Good good good
Description of Work: Sump pump maintenance
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
Following extreme heat is rain. To have sump pump maintenance is a must. Thanks for calling us!
Tamara A.
10/2017
5.0
plumbing, drain pipe
  + 0 more
Well very well
Description of Work: Replacing sewer line
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from The Plumbing Source
Now offering excavation services has given customers the convenience of a one stop shop! It was a pleasure working for you.
Frederic B. W.
09/2017
5.0
plumbing, drain cleaning
  + 0 more
It went well.
Description of Work: We called The Plumbing Source about a clogged sewer drain. However, when Dennis arrived he informed us the City of Brook Park would do the work free thereby saving us several hundred dollars. He was correct and the City took care of the problem that day. While Dennis was here we had him replace two faucets. The work was done quickly, neatly and professionally at a fair price. We were very favorably impressed with this company and with Dennis. We will definitely use them again. Fred & Judy
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for your kind words. I will be sure to share the news with Dennis!
Meredith S.
09/2017
5.0
remodeling
  + -1 more
See above description of service.
Description of Work: We thought we needed a plumbing leak repaired. This plumber came out and helped us problem solve to determine that, in fact, we had a roof leak. Appreciated that he didn't charge us for extra work we didn't need, gave what appears to be an accurate diagnosis of our issue, and charged a reasonable rate for his time.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Response from The Plumbing Source
Finding the source of a water leak is half the battle. Glad to be of service!
Kathy T.
08/2017
5.0
drain cleaning
  + -1 more
It went very well!
Description of Work: Drain cleaned
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
As a new referral to our company, thank you for calling us!
Aida M.
08/2017
5.0
plumbing
  + -1 more
Issues resolved.
Description of Work: Leaky bathroom faucet Water pressure too high
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Response from The Plumbing Source
Installation of a pressure regulator and expansion tank is necessary when your water pressure is high. Pressure to your appliances needs to be kept within a range to avoid damage to appliances or accidents involving burst pipes.
SALLY M.
08/2017
1.0
plumbing
  + -1 more
Did not return calls
Description of Work: Leaky facuet
Rating CategoryRating out of 5
responsiveness
1.0
Response from The Plumbing Source
No phone number registered. After checking our evening and weekend call logs for one month, we did not find your name, number nor address. Without a phone number to call you (did check white pages to no avail), we would hope you would call us so we can understand the situation more thoroughly. We care and want to understand! Second note: You sent an email on Sunday asking if we do a particular repair and a response was given back via email on Monday, a business day.
Debra P.
07/2017
5.0
water heater repair, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,493.42
Response from The Plumbing Source
As a repeat customer, we thank you for your continued support.
Kim I.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
Solved problem
Description of Work: Snake drain
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Plumbing Source
Thank you for your business.
Gail M.
07/2017
5.0
plumbing, water heater repair
  + 0 more
That was a potential issue.
Description of Work: They replaced the expansion tank on the water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
Julianna B.
06/2017
5.0
plumbing
  + -1 more
.
Description of Work: They installed a kitchen faucet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gretchen T.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: They came out for plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro
JAMES R P.
04/2017
4.0
plumbing, water heater repair
  + 0 more
Good enough.
Description of Work: Replace hot water heater.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from The Plumbing Source
Our last visit to your property was in 2010 when we installed a water heater. We are concerned if there is mix-up on information because your response references service from 7 years ago.
Richard P.
04/2017
5.0
plumbing
  + -1 more
They did a very good good
Description of Work: Repaired tub plumbing.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for your comments but we have not worked in Blacklick, OH.
Carole D.
03/2017
5.0
excavators, plumbing
  + 0 more
Better than I expected!
Description of Work: Replacement of underground water line from basement to street.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
We are very proud of the precision of our EXCAVATION TEAM! Thank you for choosing The Plumbing Source.
Steve O.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Great. 100%
Description of Work: Garbage disposal fix. Toilets plugged. Faucet replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for finding us through Angies On line and for the perfect rating. With this being your first experience with us, you'll find all our plumbers knowledgeable and caring individuals. We want to be your plumber for life!
Steve S.
01/2017
5.0
plumbing
  + -1 more
Great. Thorough job
Description of Work: Replaced floor plumbing to allow hook up of 3rd floor bathtub requiring access thru 2nd floor ceiling. Great job
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Plumbing Source
It is not uncommon in older homes to remove the drum trap. You will experience better/faster flow in draining tub/shower. Thank you for your business and Happy New Year!
Donald B.
10/2016
5.0
plumbing
  + -1 more
.
Description of Work: Did some work in my basement.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jane P.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for the Overall rating of "A". We try hard to provide excellent service at a fair price.
Jack S.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for the excellent rating. You have been with us for a little over 10 years which can be a testimony to our motto, "we want to be your plumber for life". Again thank you for your continued confidence in us.
ROBERT & CHERYL S.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for being a customer of ours for over 16 years and for taking the time to give us an Overall rating of "A". We are always happy to serve you.
Richard B.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Plumbing Source
Thank you!
Mike B.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: ,
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Plumbing Source
Thank you for the exceptional rating. That is what we strive for.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day