The Plumbing Source

I HAD TWO NONFUNCTIONING TOILETS AND EVEN I CALLED LATER IN THE MORNING THEY GOT SOMEONE OUT THE SAME DAY. THEY WERE VERY FRIENDLY AND PROFESSIONAL.

JIM PEPERA WAS CURTIOUS AND PROFESSIONAL. THEY DID NOT CHARGE FOR A SECOND SERVICE CHARGE WHEN THEY CAME TO INSTALL THE TANK. THEY WERE HERE A FEW DAYS BEFORE TO DIAGNOSE PROBLEM.

A LITTLE PRICEY, BUT A FAST RESPONSE, AND GOOD WORK.

EASY TO WORK WITH. USED THEM FOR SEVERAL JOBS. A LITTLE PRICEY. MOST OF THE WORK IS VERY GOOD.

THEY CLEANED UP AFTER THEMSELVES.

THIS COMPANY USES A PRICE BOOK INSTEAD OF CHARGING BY TIME PLUS PARTS. PRICING IS THE PROBLEM: $170 FOR WASHER REPLACEMENT THAT TOOK 20 MINUTES.

COLD WATER HANDLE WAS REPLACED WITH A REVERSE THREADED SEAT, WHICH WAS NOT WHAT I WANTED. THEY CAME BACK TO PUT IN THE CORRECT PIECE AT NO CHARGE FOR THE PIECE OR THE VISIT.

ANOTHER FABULOUS EXPERIENCE WITH THIS COMPANY. THEIR CUSTOMER SERVICE IS EXCELLENT!

DRAIN STILL OVERFLOWS AND I SMELL GAS FROM THE NEW GAS LINE ON OCCASION

I CALLED ON MONDAY AND THEY CAME OUT WEDNESDAY MORNING. THEY CALLED 2X TO CONFIRM THE APPOINTMENT THEN ACTUALLY SHOWED UP EARLY. EARLY, I COULDN`T BELIEVE IT! OWNING AN OLDER HOME, I`VE DEALT WITH A NUMBER ON CONTRACTORS AND HAVE DECIDED A GOOD CONTRACTOR IS JUDGED MANY TIMES JUST BY THE FACT THEY SHOW UP ABOUT WHEN THEY SAY THEY WILL. THE PLUMBER, MIKE WAS FRIENDLY, OFFERED SOME TIPS FOR THE FUTURE AND DID AN EXCLLENT JOB. HE CLEANED UP AND WAS OUT IN THE TIME HE PROMISED. I WOULD DEFINITELY USE THEM AGAIN AND RECOMMEND THIS COMPANY TO ANYONE IN NEED OF A PLUMBER. THE 2000 & 2001 SERVICE AWARDS ARE WELL DESERVED AND I EXPECT THEM TO BE ADDING 2002 SOON.

THEY TAKE ON VERY DIFFICULT JOBS. THEY ARE EXPENSIVE.

THEY WERE 50% LESS THAN OTHER COMPANIES, IT WAS FINISH PROMPTLY IN 2-3 DAYS AND THEY ARE VERY NEAT.

IT WAS A EXCELLENT EXPERIENCE. THE PLUMBER WAS VERY GOOD AND KEPT THINGS CLEAN, VERY POSITIVE EXPERIENCE.

HONORED COUPON THAT WAS EXPIRED, WHICH I THOUGHT WAS COOL.

IF YOU GET THEM BE PREPARE TO PAY. THEY DO A GREAT JOB.

EVERYONE AT THIS COMPANY IS ALWAYS VERY POLITE & RESPECTFUL! BATHROOM WAS LEFT CLEAN :-)

THE SERVICEMAN`S NAME WAS MIKE. HE PATIENTLY ANSWERED ALL MY QUESTIONS EVEN THOUGH IT WAS WELL PAST HIS QUITTING TIME. HE EVEN ADVISED ME OF SOME THINGS I SHOULD CONSIDER BEFORE CONTIUNUING WITH THE SERVICE.

TOLD ME NOT TO USE A PLUNGER. GAVE ME SOME HELPFUL INFO. VERY PROFESSIONAL AND DO A VERY NICE JOB. HAVE USED THEM SEVERAL TIMES.!!

CAME OUT THE SAME DAY CALLED. PROMPT AND COURTESY.

PIPE WAS FIXED BUT SHOULD HAVE BEEN REPLACED. HAD TO COME BACK OUT TO FIX AGAIN.

CHAIN BROKE ON TOILET, SO CALLED THE PLUMBING SOURCE AND THE TECH CAME OUT. I TOLD HIM I NEEDED THE CHAIN REPLACED AND HE SAID ALL THE PARTS WERE RUSTED AND NEEDED REPLACES. I FELT LIKE HE WAS TRYING TO OVERSELL AND GET MORE MONEY. HE WAS ONLY HERE FOR 15 MINUTES AND CHARGED $89 WHICH I GUESS IS THEIR STANDARD FEE FOR COMING IT. I FELT UNCOMFORTABLE WITH HIM AND THOUGHT IT WAS STRANGE HE DIDNT HAVE THE COMPANY LOGO ON HIS TRUCK. I CALLED BACK LATER, BECAUSE I WAS HAVING PROBLEMS WITH THE WATER LEVEL. THE PLUMBER WHO HAD COME OUT RAISED THE WATER LEVEL. I CALLED AT 8:30 AND ASKED IF THEY COULD COME OUT AND CHANGE IT. THE MAN TOLD ME HE WOULD TALK TO THE SERVICEMAN AND CALL ME BACK. HE DIDN'T. I CALLED HIM AND HE REFUSED TO LOWER THE WATER LEVEL. HE SAYS IT MUST BE AT THAT LEVEL BUT IT HAS BEEN LOWER IN THE PAST.

VERY COURTEOUS, PROFESSIONAL TECHNICIANS. PROVIDED SAME-DAY SERVICE ON A SATURDAY. KEPT ME INFORMED ON ARRIVAL TIME OF PLUMBER. NEEDED SECOND VISIT TO TIGHTEN HOT WATER UNIT. SECOND VISIT SCHEDULED RIGHT AWAY AT NO COST, TECHNICIAN ARRIVED ON TIME.

THEY WERE GREAT GUYS WHO DID A GREAT JOB!

THE COST SEEMED SO HIGH FOR REPLACEMENT OF BALL AND VALVE, BUT I DO RECOGNIZE THAT THE AREA OF PLUMBING IS COSTLY IN GENERAL. THEY DO SEEM THOROUGH AND COMPLETED THE JOB TO OUR SATISFACTION. THIS DESCRIBES TWO EXPERIENCES AND BOTH ARE GREAT. THEY CLEANED UP WELL, AND WERE TIMELY.

THEY WERE VERY GOOD! WHEN YOU CALL THEM THE COME.