The Plumbing Source

PLUMBER SHOWED UP A LITTLE LATE, BUT WAS VERY POLITE AND DID A GOOD JOB EXPLAINING WHAT NEEDED TO BE DONE. HE ALSO SHOWED ME WHERE THE SHUT-OFF VALVES IN THE BASEMENT WERE. I HAD PUT DOWN SOME OLD TOWELS TO KEEP THE FLOOR CLEAN, HOWEVER HE STILL PUT EXTRA MATERIAL ON THE FLOOR TO PROTECT IT.

EXCELLENT WORK. VERY PROFESSIONAL. WENT OUT OF THEIR WAY TO KEEP A CLEAN WORK ENVIRONMENT.

EXTREMELY IMPRESSED WITH THE PROFESSIONALISM OF THE TWO MEN WHO CAME TO THE HOUSE. VERY PROMPT AND COMPLETED THE WORK IN A TIMELY FASHION. WOULD DEFINITELY HIRE AGAIN.

IT WAS A SATURDAY JOB AND THEY DID NOT TRY TO OVER CHARGE ME AND WERE OUT WITHIN A HALF HOUR TO FIX THE PROBLEM.

THEY RESPONDED VERY QUICKLY ON A SATURDAY. SAID IT WOULD BE A COUPLE OF HOURS, BUT THEY ARRIVED IN 37 MINUTES. THEY SNAKED OUT OUR KITCHEN DRAIN. HE PUT DOWN A DROP CLOTH TO KEEP THE CABINET AND FLOOR CLEAN. ABOUT 45 MINUTES LATER HE WAS DONE AND CLEANED UP EVERYTHING IN THAT AREA. HE GAVE US 10 DOLLARS OFF WITH THEIR COUPON AND LOOKED AT SOME OF OUR OTHER PLUMBING FOR OUR POSSIBLE FUTURE PLUMBING NEEDS. WOULD DEFINITELY USE THEM AGAIN. NOT THE LOWEST OR HIGHEST PRICED. JUST PERFECT.

WE HAVE USED THEM BEFORE AND HAVE NOT HAD PROBLEMS UNTIL NOW. WHEN THEY FIXED THE LEAKING PIPE, THEY SAWED INTO OUR ASBESTOS ENCAPSULATED COVERING AND LEFT IT EXPOSED. WHEN WE TRIED TO CALL TO RESOLVE THE ISSUE, HE SAID THAT IT WAS NO BIG DEAL AND WAS CONDESCENDING. THEY ALSO TOLD US THAT THEY DO THIS ALL THE TIME. WE HAD THE ASBESTOS TESTED AND IT HAD A VERY HIGH LEVEL OF ASBESTOS. NOT ONLY DID WE HAVE TO CLEAN UP THE MESS, IT IS A HEALTH HAZARD. THEY OFFERED TO SPRAY PAINT THE ASBESTOS BECAUSE THEY SAID IT WOULD CONTAIN IT. WE CONSULTED WITH A PROFESSIONAL ASBESTOS COMPANY WHO TOLD US THE PROPOSED SOLUTION WOULD NOT CONTAIN IT AND WOULD MAKE IT WORSE. THE PIPE THAT WAS LEAKING WAS NOT THE ONE THEY CUT INTO. WE HAVE TO DEAL WITH HAVING EVERYTHING FIXED NOW, WE CANNOT USE OUR BASEMENT, WE HAD TO TAKE THE LITTER BOX OUT OF THE BASEMENT, THE KIDS CAN'T USE THE BASEMENT, AND IT IS A POTENTIAL HEALTH HAZARD.

WE HAVE USED THEM BEFORE AND HAVE NOT HAD PROBLEMS UNTIL NOW. WHEN THEY FIXED THE LEAKING PIPE, THEY SAWED INTO OUR ASBESTOS ENCAPSULATED COVERING AND LEFT IT EXPOSED. WHEN WE TRIED TO CALL TO RESOLVE THE ISSUE, HE SAID THAT IT WAS NO BIG DEAL AND WAS CONDESCENDING. THEY ALSO TOLD US THAT THEY DO THIS ALL THE TIME. WE HAD THE ASBESTOS TESTED AND IT HAD A VERY HIGH LEVEL OF ASBESTOS. NOT ONLY DID WE HAVE TO CLEAN UP THE MESS, IT IS A HEALTH HAZARD. THEY OFFERED TO SPRAY PAINT THE ASBESTOS BECAUSE THEY SAID IT WOULD CONTAIN IT. WE CONSULTED WITH A PROFESSIONAL ASBESTOS COMPANY WHO TOLD US THE PROPOSED SOLUTION WOULD NOT CONTAIN IT AND WOULD MAKE IT WORSE. THE PIPE THAT WAS LEAKING WAS NOT THE ONE THEY CUT INTO. WE HAVE TO DEAL WITH HAVING EVERYTHING FIXED NOW, WE CANNOT USE OUR BASEMENT, WE HAD TO TAKE THE LITTER BOX OUT OF THE BASEMENT, THE KIDS CAN'T USE THE BASEMENT, AND IT IS A POTENTIAL HEALTH HAZARD.

THE TECHNICIANS WERE VERY POLITE EVEN THOUGH THEY HAD TO COME IN ON SUNDAY. MY BATHROOM WAS FLOODED! THEY WERE CAREFUL NOT TO TRACK DIRT ON MY CARPETING. I AM CONSIDERING HAVING THEM PUT IN A NEW HOT WATER TANK NEXT MONTH.

PROMPT, COURTEOUS, AND CAREFUL WITH CLEAN-UP. I RECOMMEND THIS COMPANY.

OFFERED TWO SOLUTIONS FOR A COMPLETE FIX. VERY KNOWLEDGEABLE AND PROFESSIONAL. CALLED BACK TO SEE IF WE WERE SATISFY. I WAS VERY PLEASED AND WOULD RECOMMEND.

THEY ALWAYS SHOWED UP WITHIN THE TIME FRAME, SOMETIMES EVEN EARLY. THE MEN WERE EXTREMELY PATIENT, NEAT AND POLITE. VERY GOOD WITH EXPLANATIONS. THE PRICES SEEM HIGH, BUT I HAVE NOTHING TO JUDGE THEM AGAINST.

I HAD WATER LEAKING FROM MY BATHROOM THROUGH MY KITCHEN CEILING THROUGH A LIGHT FIXTURE. INSTEAD OF IMMEDIATELY KNOCKING OUT MY CEILING COSTING BIG BUCKS, THEY CAME TO MY HOUSE AND DECIDED TO TRY THE SIMPLE SOLUTION OF CAULKING TO FIRST SEE IF THAT STOPPED THE PROBLEM. THEY GUESSED (AND WERE RIGHT) THAT WATER WAS SPLASHING OUT OF THE TUB DURING SHOWERS. THE WATER WOULD THEN FOLLOW THE GROUT LINES OF MY TILE FLOOR AND SEEP UNDER THE BASEBOARDS AND GO THROUGH THE CEILING. AFTER THEY FINISHED CAULKING EVERYTHING THAT COULD BE CAULKED, AND THEN SOME, THE PROBLEM HAS NOT COME BACK. I AM GLAD THEY WERE WILLING TOO LOOK AT ALL POSSIBILITIES TO SOLVE THE PROBLEM INSTEAD OF TAKING THE COSTLY WAY OF RIPPING THE CEILING OUT.

I'VE ALWAYS USED THEM. THEY ARE PROMPT, ACCURATE ON THEIR ESTIMATE, TIDY AND CLEAN UP AFTERWARDS. THEY ALWAYS GIVE YOU AN ESTIMATE FIRST.

WE CALL THE PLUMBING SOURCE FOR ALL OUR PLUMBING NEEDS AND HAVE SINCE WE MOVED TO THE AREA 5 YEARS AGO. WE HAVE BEEN CONSISTENTLY HAPPY IN DEALING WITH THEM OVER THE YEARS.

THEY ARE VERY PROFESSIONAL, AND I TRUST THEIR JUDGMENT. THEY DON'T TRY TO SHOVE SERVICE DOWN YOUR THROAT.

THE FIRST APPOINTMENT I HAD WITH COMPANY WAS RESCHEDULED WITH NO EXPLANATION. WHEN THEY DID ARRIVE ALL WORK TURNED OUT JUST FINE.

BRIAN DID OUR WORK AND WAS ABSOLUTELY PROFESSIONAL, ON TIME, AND A PLEASURE TO WORK WITH.

DON'T LET THEM TRY TO CONVINCE YOU THAT YOU NEED ADDITIONAL WORK. THEY KEPT TRYING TO SELL US A NEW TOILET, PARTICULARLY AFTER ONE THAT THEY HAD 'REPAIRED' LEAKED OVER THE FLOOR AND CONTINUED TO RUN AFTER FLUSHING, SOMETHING IT HAD NOT DONE WHEN WE PURCHASED THE HOUSE. AFTER OUR WORK HAD BEEN PERFORMED, A RELATIVE TOLD US THAT THEY HAD RUN UP A $1000 BILL FOR HIM, CLAIMING ONE THING AFTER ANOTHER WAS WRONG WITH HIS BATHROOM FAUCET. THE RELATIVE ULTIMATELY FIXED THE PROBLEM HIMSELF WITH A NEW $1 WASHER.

GUARANTEED WORK FOR 90 DAYS. VERY COURTEOUS AND PROFESSIONAL.

DAN WAS THE PLUMBER, AND HE CAME WITH A HELPER. THEY WERE HERE 11 HOURS EACH. HE DID EXCELLENT WORK, WAS COURTEOUS, GAVE CLEAR HONEST ANSWERS TO MY QUESTIONS, ALTERED SCHEDULE TO STAY AND COMPLETE WORK THAT I ADDED AFTER HE ARRIVED, CLEANED UP WELL.

I HAVE USED THEM SEVERAL TIMES AND HAVE BEEN PLEASE WITH THEM.

THE PLUMBING SOURCE DID AN EXCELLENT JOB ON THE WORK I HIRED THEM TO DO. THEY WERE ON TIME, VERY THOROUGH AND PROFESSIONAL. A BIT EXPENSIVE, BUT WHAT GOOD PLUMBER ISN'T! I WOULD USE THEM AGAIN.

VERY PUNCTUAL AND EFFICIENT, CLEANED UP AFTER WORK WAS DONE.

THEY WERE ABLE TO HELP ME ON A SATURDAY!

THEY ARE FABULOUS!!! DID THE WORK RIGHT AWAY.