The Plumbing Source

DENNIS AND HIS CREW DID AN EXCELLENT JOB OF REPLACING THE DRAIN TILE & DOWNSPOUTS ON MY HOME. THEY WERE ALWAYS ON TIME, CAREFUL NOT TO DO ANY UNNECESSARY DAMAGE TO THE LAWN. THEY WERE TRUE PROFESSIONALS DOING THEIR JOB. I WOULD RECOMMEND THEM TO MY FRIENDS. PRICE WAS GOOD.

EVERY EMPLOYEE IS POLITE AND HAS A GOOD ATTITUDE, PRICE WAS FAIR TO GOOD FOR THE VALUE, AND EAGER TO DO A GOOD JOB! I CAN'T SAY ENOUGH GOOD THINGS ABOUT THIS COMPANY! VERY PROFESSIONAL. I WOULD RECOMMEND THEM TO ANYONE!!

I RECEIVED PROMPT SERVICE, EVEN ON A SUNDAY! I WAS VERY PLEASED WITH THE WORK PERFORMED. NOW THE DRAIN IS NICE AND CLEAR.

MICHAEL & TOM WERE VERY PUNCTUAL & PROFESSIONAL IN ALL ASPECTS OF THE JOB. THE PRICE WAS REASONABLE.

SERVICE MAN SAID OUR GROUT AND TILE LOOKED LOOSE, CHECKED THE SHOWER PAN AND CAULKED. THIS DIDN'T FIX THE ISSUE. THEY OPENED A WALL, AND FOUND THE GROUT WAS BAD AND CHARGED ME AGAIN TO TELL ME THEY WERE WRONG THE FIRST TIME. THEY MADE SOME ADJUSTMENTS TO THE PRICE, BUT I FEEL I PAID A LOT TO FIND OUT THE ANSWER.

IT WAS AN EMERGENCY CALL. THEY DETERMINED IT WAS JUST CAULKING THAT NEEDED TO BE REPLACED. THEY HAD A FIXED SERVICE CALL COST AND THEY ASKED IF THERE WAS ANYTHING ELSE THEY COULD DO WHILE THEY WERE THERE, SO THEY REPLACED A LEAKY SPIGOT OUTSIDE AND THAT SAVED ME SOME MONEY.

I HAD SOME WET SPOTS ON MY KITCHEN CEILING, WHICH WAS DIRECTLY UNDER MY SHOWER. I WAS NOT SURE WHAT WAS WRONG SO I CALLED THE PLUMBING SOURCE AND THE PLUMBERS CAME EARLY FOR THEIR APPOINTMENT. THIS IS MY SECOND EXPERIENCE WITH THIS COMPANY FOR PLUMBING REPAIRS AND IF ONE CAN HAVE A PLEASANT EXPERIENCE WITH PLUMBERS THIS HAS BEEN IT! I HIGHLY RECOMMEND THIS COMPANY FOR PLUMBING REPAIRS, VERY EFFICIENT AND VERY THOROUGH.

THE PLUMBER WAS RIGHT ON SCHEDULE, VERY POLITE AND QUOTED A PRICE THAT WAS HALF OF WHAT ANOTHER COMPANY WANTED.

GOOD WORK, NOT THE CHEAPEST, BUT I HAVE CONFIDENCE IN THEIR ABILITY. I USE THEM REGULARLY.

HAVE USED THIS COMPANY 3 TIMES, ALWAYS SATISFIED.

IT WORKS FINE NOW, AT LEAST MY HUSBAND HASN'T SAID ANYTHING.

THEY ARE ALWAYS PUNCTUAL, REASONABLE, AND HAVE DONE EVERYTHING RIGHT THE FIRST TIME.

GOOD PRICING, QUALITY SERVICE, APPRECIATED THAT THEY'VE BEEN ABLE TO MAKE CREATIVE SUGGESTION TO MITIGATE FUTURE PROBLEMS. BASED ON MY EXPERIENCE, I HAVE GREAT CONFIDENCE IN THEM.

HE CALLED TO INFORM ME WHEN HE PLANNED TO ARRIVE. HE WAS OVERALL PLEASANT, POLITE AND VERY CAPABLE. HOWEVER, I THOUGHT THEY WERE A LITTLE EXPENSIVE.

A SERVICEMAN ANSWERED THE PHONE AND I ASKED TO SET-UP AN APPOINTMENT TO INSTALL A SHOWER PANEL WHICH I HAD. HE TOOK DOWN MY INFORMATION ALONG WITH THE ITEM'S MANUFACTURE NUMBER AND MODEL. HE SAID THE GIRL WHO SCHEDULED APPOINTMENTS WAS ON THE PHONE AND WOULD CALL BACK TO SCHEDULE AN APPOINTMENT. SHE NEVER CALLED ME BACK. SO I CALLED A DIFFERENT COMPANY. COMPLETELY UNPROFESSIONAL BEHAVIOR. I WILL NOT CALL THEM AGAIN.

JIMMY THE PLUMBER WAS PLEASANT TO WORK WITH. THERE WERE A NUMBER OF PROBLEMS RELATED TO COORDINATING THE WORK WITH THE GAS COMPANY AND WATER DEPARTMENT. MY ONLY CRITICISM OF THE PLUMBING SOURCE WOULD BE THAT. THE ESTIMATES FOR WORK PERFORMED ARE A BIT VAGUE (I.E. THERE IS A PRICE RANGE) BUT I FELT THAT IN THE END THE JOB WAS WELL DONE BY AN HONEST AND REPUTABLE COMPANY THAT AIMS TO PLEASE ITS CUSTOMERS.

I HAD TO CALL AND CANCEL, AND THEY WERE VERY PROFESSIONAL AND POLITE, AND OFFERED TO RESCHEDULE, BUT MY HUSBAND WENT AHEAD AND DID IT HIMSELF.

THEY WORKED WITH ME TO ACCOMMODATE MY NEEDS.

THEY WORK WITH YOU TO MAKE SURE YOU'RE PLEASED. THEY CHECK BACK, AND WANT TO KNOW IF THERE ARE PROBLEMS.

THEY BROKE THROUGH A PIPE WHILE THEY WERE SNAKING THE DRAIN, SO IT WAS MUCH MORE EXPENSIVE THAN I THOUGHT IT WOULD BE. IT STILL DIDN'T ADDRESS THE DRAINING ISSUE BECAUSE I HAVE AN OLDER PLUMBING SYSTEM, AND THEY SAID I WOULD NEED ADDITIONAL WORK TO REPLACE THE DRUM TRAP TO COMPLETELY CORRECT THE PROBLEM. I GOT OTHER ESTIMATES FOR THE REST OF THE WORK AND I WENT WITH ANOTHER COMPANY.

THERE WERE 2 GUYS THAT CAME, BRIAN AND TJ. THEY CAME BEFORE 2. THE OFFICE PERSON CALLED TO LET ME KNOW THEY WERE COMING. THEY WERE VERY POLITE AND MANNERLY. THEY DID NOT SWEAR AND WERE VERY QUIET. I HAVE USED THEM IN THE PAST, AND THEY ARE VERY RELIABLE. THEY DID NOT CHARGE ME FOR THE KITCHEN SINK FAUCET. I WOULD RECOMMEND THEM TO ANYONE. THE TOILET REPLACEMENT WAS JUST AS PROFESSIONAL AS THE OTHER WORK THEY HAVE DONE. I USED BRIAN AND TJ CAME AGAIN AND THEY WERE JUST JUS AS COURTEOUS THIS TIME. ALSO ANSWERED QUESTIONS ABOUT A WATER SOFTENER INSTALLATION. I ALSO GOT A FREE TOILET SEAT OUT OF THE DEAL COST TOTAL WITH A COLOR5 UPGRADE WAS $446.54.

THE FIRST VISIT DID NOT COMPLETELY SOLVE THE PROBLEM. THEY SENT ANOTHER PERSON BACK A COUPLE DAYS LATER WHO MANAGED TO FIX IT AND IT'S BEEN WORKING FINE EVER SINCE.

THEY WERE GOOD, CLEANED UP AFTER THEMSELVES. THEY WERE VERY EXCELLENT!

PROMPT, PROFESSIONAL, AND A PLEASURE TO HAVE IN MY HOME!

PLUMBER WAS ON TIME, PLEASANT, TIDY AND VERY INFORMATIVE.