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TechBachelors

Computer Repair, Stereo and Home Theater Systems, Computer Sales,

About us

We specialize in diagnosing & efficiently resolving frustrating technology issues. Once the immediate problem has been analyzed, identified & resolved, we suggest solutions to assure that the customer continues to have a trouble-free computing experience. In addition to serving residential customers, we also offer small to medium business managed technology services. "Techbachelors" - It stands for a Bachelors degree in Information TECHnology!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Computer & laptop troubleshooting, repair & upgrades; new computer installation, transfer of all data, periodic system maintenance programs, data backup & recovery solutions, virus, spyware, & malware removal, printer installation, configuration, & sharing to all computers, computer application training, wireless & wired network installation, troubleshooting & repair, responsible disposal of obsolete customer equipment.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.0436 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 436 reviews

MAGGI B.
02/2014
5.0
computer repair
  + -1 more
Tech Bachelors is a great provider. I needed help with computers and also some set up. Very polite and super work!!
Description of Work: worked on my computer and did some set up of accessories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Clarissa H. S.
02/2014
4.0
computer repair
  + -1 more
He was prompt and took care of the problem. I will use them again.
Description of Work: TechBachelors fixed my computer. It was a big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Todd T.
01/2014
5.0
computer repair
  + -1 more
They did a great job. He came to my house and worked on three or four of my computers.
Description of Work: I used the Bid Deal and computer repair service of TechBachelors. He came and cleaned up two or three computers that were running slow and was looking for some hardware that was affected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy G.
01/2014
5.0
computer repair
  + -1 more
We were satisfied with the results and with their responsiveness. We did not have them do anything and we didn’t pay anything the second time we used them. We wound up replacing the computer the first time we used them, it was more price-efficient than having them repair it. As far as I know, it’s a one-guy operation and I had no problem with him. He’s nice and competent and he did what we needed done. He diagnosed the problem and he came up with a solution which was to replace the computer.
Description of Work: We used TechBachelors to repair my son’s laptop. We also talked to them and we’re able to fix the problem with the help of the tech guys.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laureen K.
01/2014
5.0
home theater design
  + -1 more
I would highly recommend Jerry Jones of TechBachelors. I hired him to configure/fix our surround system. I will be the first to admit I am not a techy type, but nonetheless wanted to surprise my husband with this as a Christmas gift. The first thing that impressed me is that he answered the phone. This was after spending 45 min on the phone with Best Buy's Geek Squad simply to set up an appointment for an estimate. While I held, I began to search Angie's List. That is when I discovered TechBachelors. Jerry answered the phone. I honestly did not get his voicemail. I described what I was looking for, and then he came out to give me an estimate. The day he arrived to perform the work, he was running late due to the weather, but called ahead of time to let me know. The installation took about 5 hrs. Jerry was very good at explaining things to me as he went along. He was even good with my dog! A day or two after the installation, my husband had some questions so he called Jerry, who provided the answers. All in all, I am so glad the Geek Squad took so long on the phone. It gave me time to remember I am an Angie's List member, search the sight & find just what I was looking for!! P.S. Cost of $780 was for equipment purchased and labor
Description of Work: He configured our surround system by providing hardware and technical expertise.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Robert S.
01/2014
3.0
computer repair
  + -1 more
Was unable to solve my computer problem, but still charged me full price. Had he done what he set out to do, it wouldn't have been worth the money anyway.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$99

Response from TechBachelors
The customer purchased a Big Deal for $84 through Angie's List on 10/30/13. Upon arriving at the customers residence I began troubleshooting the computer and determined within 30 minutes that to reliably resolve the issues that the computer would have to be reloaded. After informing the customer of this, he chuckled and then replied that his co-workers dubbed him the "Anti-Computer" as he was known for destroying computers in short order. He then asked me if I would hook up his printer as he had been unable to print for quite some time. I accomplished this task and installed some free anti-virus to protect the computer as the customer had been running without it. At the end of the hour visit as agreed upon by the terms of the Big Deal, I offered him two options. Since I was unable to correct his computer issues I suggested that he could call Angie's List and seek a refund. I also offered to reload his computer for him and apply the original $84 purchase price to the cost of the rebuild. The customer mentioned that "He had a guy in town" and he would see if he was available to assist. If not that he may call me to have me reload his computer.

TRACEY M.
12/2013
5.0
computer repair
  + -1 more
He was able to get it running, deleted alot of useless files, checked for updates and checked the anti virus. He also looked at my sons laptop and did some clean up. He was able to set up the lap top to print on a shared printer. I have been looking at scanners and he gave me some suggestions for that. He did not mind me looking over his shoulder and answering my questions along the way. He really seemed to know his way around the computer. He was able to come over within a few days of my initial call even though it was around the Holidays and his busy time of year. I am up and running better than ever. I would call / recommend him again. It is also nice that he makes house calls, it saves me from lugging the computer in some where and also he can see all the other equipment ( printer, rounter, other pc ect...)
Description of Work: My desk top computer kept crashing so he came in got it running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bosko M.
12/2013
5.0
computer repair
  + -1 more
We contacted Jerry to extend our network and wire up the office space we were expanding into. Due to another contractor not following up, the project had an extremely aggressive timeline and was right around the holidays. Jerry was extremely responsive and pulling in additional contractors to help with the wiring while helping us find the right solution for our long-term needs. After the initial visit to assess the project, Jerry coordinated the wiring install, purchased the networking equipment, configured the network and followed up with a thorough test of the new setup. Throughout the process Jerry was extremely professional and responsive. We couldn't have chosen a better company for the job. We would recommend Jerry and his team without any reservations. Thanks again Jerry!
Description of Work: - Organized the cabling of the new office space we were expanding into - Sources, installed and configured a new switch - Tested connectivity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marjorie S.
12/2013
5.0
computer repair
  + -1 more
He corrected some problems I had been having with my computer system. He cleaned up my files. Very effective, efficient, prompts. He knows his business.
Description of Work: Performed a complete "check up" of my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Victoria B.
12/2013
4.0
computer repair
  + -1 more
updated computer for speed.Cleaning ?
Description of Work: updated computer for speed.Cleaning ?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Margaret M.
11/2013
5.0
computer repair, computer training, computer sales
  + 1 more
I’m not sure he solved all the issues. However he was very polite and punctual.
Description of Work: I hired them for a computer tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Claire M.
11/2013
5.0
computer repair
  + -1 more
He was very good and I plan on using him again. I was very pleased with him. I plan on having Gary come back and give me some one on one lessons, that is how pleased I was. I have had him come back again since. He did not talk down to me and he explained everything that he was doing in a way that I could understand it. To me he is priceless and his price was fair. He was on time, professional and knew what he was talking about.
Description of Work: TechBachelors worked on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Michael P.
10/2013
5.0
computer repair
  + -1 more
Jerry showed up as scheduled and got right to work. He knew what to look for me ran several I agnostic programs to see what was going on. He asked if he could delete my current anti virus program because, based on his experience, it seems to cause problems. My permission was given and voila, problem solved. He proceeded to download a no cost anti virus program on to my PC. He also added several icons onto my screen and instructed me when the programs should be run to keep my PC free of virus' etc. PC is running fine.
Description of Work: Fixed my pc that kept freezing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CONNIE R.
10/2013
5.0
computer repair
  + -1 more
This is the third or fourth time I have used this provider. Jerry spent two hours in trying to repair my old computer but it was too old. So together we chose a new computer which he picked up for me and brought to my house. He loaded all my software and ran diagnostics it ensure it was running well. I HIGHLY recommend this provider; he is very professional, he listens to the customers' needs and he responds accordingly. I recommend him without any qualifications.
Description of Work: Jerry diagnosed my problems on my old computer and recommended I replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

MARY M.
10/2013
5.0
computer repair
  + -1 more
The technician got onto my computer and was able to get everything working properly. He was very professional and the experience was excellent.
Description of Work: I had purchased this Big Deal for a computer repair and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gloria P.
09/2013
5.0
computer repair
  + -1 more
Jerry Jones was on time and got right down to business. He cleaned up my computer completely and even cleaned up my work area for me. He answered (with extreme patience) all my "stupid" questions. I am very happy with Jerry's work and will highly recommend him to all my friends. I will absolutely call Jerry for any of my computer needs in the future. I would give him a A+.
Description of Work: Jerry Jones cleaned up my computer as requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Michelle A.
09/2013
5.0
computer repair
  + -1 more
Fantastic! On time. Professional. Took time to explain what he was doing.
Description of Work: He removed loads of unwanted/unused items. Our computer was running super slow prior to our visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ELIZABETH D.
09/2013
5.0
computer repair
  + -1 more
I have had Jerry work on my computer several times over the last few years. I also bought a new computer from him. He has always been very responsive, getting back to me right away and talking me through the problem, rather than making a house call and charging me.
Description of Work: Fixed problems I was having with my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mamie R.
09/2013
5.0
computer repair
  + -1 more
I called Jerry in a panic and he graciously (and immediately) fit me into his busy schedule. As always, his service was exemplary. He is extremely thorough and professional. I am so relieved and grateful that he was able to recover all my data and restore my computer to its un-crashed state!
Description of Work: My computer crashed. Jerry retrieved all my data, reformatted my hard drive, and reloaded all my software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Peg A.
08/2013
5.0
computer repair
  + -1 more
We found Jerry to be prompt. He called us initially to tell us he would be a half an hour late for our first visit. He arrived, quickly analyzed the problem and took the computer tower with him to fix. Within a few days our problem was handled, and a new computer installed. He was fair and definitely knows his business. He even remarked that we could call if we had any questions about the new computer! We will definitely use and recommend him to our friends!
Description of Work: Our computer had a virus and in addition a power start issue. Our computer needed to be replaced. Jerry saved all important documents shopped computers for us, picked the new unit up, and downloaded our files. In addition installed a new antivirus set-up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JEANETTE M.
08/2013
5.0
computer repair
  + -1 more
After Windows sent me nine updates, I had to restart my computer for them to take effect. It would not restart. I received a black screen indicating that something wasn't working and had to be reinstalled. I had no idea what to do so I called TechBachelors, talked with Jerry Jones and made an appointment for his help. When he worked on my computer (which is approximately 10 years+ old) he had difficulty getting it booted up but eventually was able to do so. He also had difficulty in opening AOL but that is now working. He indicated that my problems were due to the age of my computer (and when I had him once before, about two years ago, he also warned me about this). He called yesterday to make sure everything was still working okay. We discussed my getting a new computer and I indicated I intend to do so but cannot until early next year. I will definitely call him again at that time and hopefully will not need help until then. If so, he will be my contact.
Description of Work: Got my computer running again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JEANETTE M.
08/2013
5.0
computer repair
  + -1 more
I really like them! They did a great job! I am getting ready to use their services again! I highly recommend them!
Description of Work: I purchased a Big Deal for computer services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Jacqueline M.
08/2013
5.0
office equipment repair, computer repair
  + 0 more
Mr. Jones promptly returned my initial call and scheduled a midweek appointment as that was the soonest he could confirm. He followed up with a call re: a cancellation that happily fit my availability. He arrived punctually, listened to what I thought was the problem and began to diagnose what was really going on. FWIW, what I thought was the source of the problem was not the problem at all. It was one of the coincidences where event A happened and I decided it must be the source of my internet/wireless failure. Event A was a coincidental occurrence as it turns out.Jerry updated firmware for my router, got the modem and router talking nicely with each other. He also explained what was going on with my system, how it might be stabilized and then got all the printers properly connected with all computers. I will definitely call on him in the future and I will recommend him to others.
Description of Work: Mr. Jones reconnected modem & router which were connecting sporadically and inefficiently; troubleshot my home network which has 3 computers and 2 printers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Todd W.
08/2013
5.0
computer repair
  + -1 more
Mr. Jones was completely professional, prompt, and honest. I am very appreciative of his wonderful service.
Description of Work: I had a computer with a screen problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BOB C.
08/2013
5.0
computer repair
  + -1 more
Did a great job. They are very efficient, they were in and out. And they make sure that they give what is needed. Reasonably priced.
Description of Work: Upgraded software reestablished your land in your house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Contact information

5015 Henry St, Cleveland, OH 44125

www.techbachelors.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Computer Training,
Internet Service,
Office Equipment Repair,
TV Service - Cable

FAQ

TechBachelors is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 10:00 PM

Tuesday: 10:00 AM - 10:00 PM

Wednesday: 10:00 AM - 10:00 PM

Thursday: 10:00 AM - 10:00 PM

Friday: 10:00 AM - 10:00 PM

Saturday: Closed

TechBachelors accepts the following forms of payment: Check,PayPal
Yes, TechBachelors offers free project estimates.
Yes, TechBachelors offers eco-friendly accreditations.
No, TechBachelors does not offer a senior discount.
Yes, TechBachelors offers emergency services.
No, TechBachelors does not offer warranties.
TechBachelors offers the following services: Computer & laptop troubleshooting, repair & upgrades; new computer installation, transfer of all data, periodic system maintenance programs, data backup & recovery solutions, virus, spyware, & malware removal, printer installation, configuration, & sharing to all computers, computer application training, wireless & wired network installation, troubleshooting & repair, responsible disposal of obsolete customer equipment.

Contact information

5015 Henry St, Cleveland, OH 44125

www.techbachelors.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
Closed