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TechBachelors

Computer Repair, Stereo and Home Theater Systems, Computer Sales,

About us

We specialize in diagnosing & efficiently resolving frustrating technology issues. Once the immediate problem has been analyzed, identified & resolved, we suggest solutions to assure that the customer continues to have a trouble-free computing experience. In addition to serving residential customers, we also offer small to medium business managed technology services. "Techbachelors" - It stands for a Bachelors degree in Information TECHnology!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Computer & laptop troubleshooting, repair & upgrades; new computer installation, transfer of all data, periodic system maintenance programs, data backup & recovery solutions, virus, spyware, & malware removal, printer installation, configuration, & sharing to all computers, computer application training, wireless & wired network installation, troubleshooting & repair, responsible disposal of obsolete customer equipment.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.0436 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 376-400 of 436 reviews

Connie S.
06/2016
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


ROBIN G.
10/2008
5.0
computer repair
  + -1 more
Experience went well, suggested ways to more efficiently manage network.
Description of Work: Small network, connected new computer & moved files. Installed more RAM in one computer. Made sure all computers were connected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Angelo T.
10/2008
5.0
computer repair
  + -1 more
Everything went smoothly, he event got the computer back to me sooner than expected. He even stayed to make sure that I was able to use all of my applications.
Description of Work: My hard drive had crashed. They came out and needed to take the computer with them. They cleaned the computer case, installed a new hard drive, and was able to save almost all of my data from the old hard drive. They also gave me some tips on how to keep my system running up to speed. This is the second time I have used their services. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve P.
09/2008
5.0
computer repair
  + -1 more
He was quick and and competent. He also explained simple procedures that I could perform in the future to maintain the computer. I felt that his charges for the work were fair.
Description of Work: Jerry Jones came to my house where I had a list of computer problems/glitches to address.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Tony B.
08/2008
5.0
computer repair
  + -1 more
Jerry came out and after several attempts at getting my primary computer reset and on connected to the internet, he determined that there was too much malware on it, preventing him from correcting it without completely erasing and reloading all of my software. He also determined that the hard drive on the kids computer was almost full. He suggested that we get a new computer for business use and give the kids our old computer after he reloaded it. He also gave us a great price on a computer that he was able to get from CDW. He came back a few days later when the new computer arrived and installed it. He took the business computer home and worked on it on his own time and then returned it a few days later. After getting it set up in the kids room he set up our printer so both computers could share it, reconfigured the wireless router, and made sure my work laptop was configured for the new wireless signal. He also counseled the kids to stay away from "free" music and video downloads due to the garbage that is attached to some of it. He was very friendly and explained everything that he was doing.
Description of Work: Our desktop computer used for my wife's business was not connecting to the internet and my kids desktop computer was running slowwwwwly. I also had intermittent problems with my wireless network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert F.
08/2008
5.0
computer repair
  + -1 more
We called and Jerry was very helpful in offering advice on possible free solutions to the problem. It was clear that more extensive work was required, and Jerry came to our house three times to pick up the computer and software and then to install it on the network. He was always very punctual, professional, and has extensive knowledge of computers. It was a pleasure to work with him, and the computer has been much improved.
Description of Work: This company repaired a computer that had been infected by malware. The work included reloading the operating system, drivers, and personal files. They also setup a home network and improved the functioning of the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dominic V.
08/2008
5.0
computer repair
  + -1 more
Jerry was great. He got our internet and wireless working again and cleaned out all the unwanted items from our hard drive. He downloaded a program that will help keep the system clean and programs that will fix viruses for future use.
Description of Work: Cleaned up hard drive and got the internet connection working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TAMI S.
08/2008
5.0
computer repair
  + -1 more
I called to schedule an appointment with Jerry and was pleased that he was able to stop to see me the same day. He arrived right on time and began to assess my entire system to quickly determine the actions required to resolve my concerns. I initially called Jerry because I was having some issues with the main computer that I use to run my business (it was running slow and not performing as it used to). I also had some concerns about the safety and integrity of the data as this computer is used on a daily basis to run my Point of Sale software and contains my inventory and customer databases. Jerry is a great teacher, he is patient and explained what he was doing every step of the way and why it was going to benefit me. Because Jerry had to order the memory and the R.A.I.D hardware he had to return to complete the entire body of work. He was always on time, worked quietly and quickly and was respectful of my customers as he was working during business hours on one occasion. Overall, Jerry did a wonderful job. I no longer worry about losing information from my computer and I am confident that my entire system is safe and secure after he worked on it.
Description of Work: Jerry performed the following tasks for me: Cloned my current hard drive and removed it from the system so that I would have an archive copy of all my important data. He set up a Hardware R.A.I.D. array with two new hard drives that will protect my data by mirroring it constantly between two identical hard drives. Added memory to speed up the system. Installed a free anti-virus program to replace my expired anti-virus software. Installed an uninterruptable power supply to protect my entire system from power surges and outages. He said that if the power goes out for an extended time that the UPS would even shut my computer down automatically! Installed, configured, and secured a wireless network so that my customers and I could share my DSL internet access. Updated my computer with all of the latest updates from Microsoft. Examined my backup strategy to be sure that I was backing up the correct files and that all my data was safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

DEANA B.
07/2008
5.0
computer repair
  + -1 more
Jerry is GREAT. I was a wreck over having my computer fail so suddenly. In addition to having computer knowledge, Jerry has a calming approach which was also what I needed to deal with this situation. He called me right away to schedule an appointment. When he arrived he was able to immediately diagnose the problem and offer solutions and a timetable in which to expect to be back up and running. He works weekends. His pricing is very reasonable and at my request he reinstalled my programs, etc at my home where I could get tips and pick his brain for additional computer knowledge. In addition, we discussed how to avoid having this same problem ever happen again. He was able to offer me solutions that fit into my budget and not overwhelm me with technology or hardware that was overkill. I am going to continue working with him to develop a computer network that will grow over time. Each piece of hardware that I add will be able to exist within a larger framework. I will not be duplicating any effort, nor will I be adding something that I won't need later. I couldn't be happier that I found him on "The List". I would encourage anyone who has a computer issue to call him. As usual, Angie's List didn't let me down.
Description of Work: Diagnosed problems with my computer, ordered and installed new hard drive, reloaded drivers, software and virus protection. Jerry also helped me protect my computer from having a future loss of information by directing me to a RAID backup system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Dave B.
07/2008
5.0
computer repair
  + -1 more
Jerry returned my initial call within the hour and quickly got to work on researching my camera's problem. When he solved the problem he provided insight on how to avoid having the same trouble in the future. I would definitely recommend working with this company.
Description of Work: My Sony DCR-SR100 hard drive camera was giving me error messages and not allowing me to view the hours of family video footage and still photos I had shot over the last few months. Needless to say my biggest concern was recovering the videos and photos. With a new baby on the way we needed this camera fixed. Jerry walked me through the troubleshooting over the phone and we were able to recover all the videos and photos!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
07/2008
5.0
home theater design, computer repair
  + 0 more
Jerry is a very knowledgeable gentleman who shows up on time, talks straight, and does what he promises. Will definitely hire him again.
Description of Work: Jerry hooked up our laptop, docking station, router, printer, etc. and got it running great for us. He also installed my home entertainment system, hooking up my TV, receiver, DVD, cable box, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ELAINE C.
07/2008
5.0
computer repair
  + -1 more
Jerry Jones had installed my computer previously. He had told me that if I had a problem in the future to call him on the phone to see if something could be done without a visit. Since I needed some vital information from the computer immediately, I called him on a holiday. He responded immediately, but he was out of town. He asked several questions and diagnosed the problem over the phone from the answers I provided. He came to the house when he returned to town and made the repairs and updated some security systems, all the while explaining what he was doing while he did it. Everything was done in an efficient and quick manner. I will call him again if I have a future problem.
Description of Work: My computer screen would not "wake up" and I was unable to use the computer. The memory needed to be reseated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

MARY K.
06/2008
5.0
computer training
  + -1 more
His willingness to be of support to me was wonderful. He would come at any time to help me. I'd never done this before and he was so helpful. He was willing to share his skills, provide his time and help me make the presentation a big success. Everything went very smoothly. He even came during my presentation. Prior to this event my presentations had always been more verbal. This was my first big presentation with a computer and Jerry made that possible. I highly recommend Jerry if you need this kind of support.
Description of Work: Jerry came out and I was doing a large presentation. I had to do some maneuvering with the computer and projector, and work with multiple downloads and things I'd never done before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maria S.
06/2008
5.0
computer repair
  + -1 more
It went well. I needed a new monitor. Mr Jones ordered a new one for me and it came in 2 days
Description of Work: I was having problems with my computer & monitor and I did not know which one was causing the problem. Mr Jones came and gave me a diagnoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288.44

MICHAEL T.
05/2008
5.0
computer repair
  + -1 more
I am a consultant that work mostly from my home office. I had just bought a new Laptop and I could not get it hooked up so that it would work via a wireless connection to the internet and my main computer. I usually accumulate other problems that I have tried but cannot fix, so I typed up a list of everything I wanted to fix and questions I had. One major point not to get lost in this is that when he came to advise me on features he recommended for a new Dell desktop I was ready to purchase online, I learned from him that I did not have to purchase new Microsoft Office 2007 for the new computer. That price was $350, and his total cost to me was $175. Therefore he saved me $175 and fixed all my problems. He worked for about 3 hours and 45 minutes non-stop. I did anything I could do to minimize how much time it was going to take him such as having everything ready and accessible before he came. I have four computers three of which are older models. He did something to each of them. Jerry did a great job. He knew what he was doing, very professional and the work was done for a good price. I could not have asked for anything better. When my new desktop arrives in a week, I will have him come over, transfer all my software and programs to the new machine. He did come back and did exactly what he said. He even offered at the end of the visit to help us with any further assistance we may need.
Description of Work: Computer/software repairs (I have four computers) 1. Make both laptops work wirelessly. Reach files from the main computer and be able to print remotely. This involved reconfiguring the router/network 2. Install new printer software on both laptops. 3. Load color printer software into old laptop 4. Music Computer: make computer capable of playing Cd's again 5. Set up music computer to print 6. Setup fax machine so it will receive on DSL. Teaching answering questions Advise on purchase of new desktop: Processor, memory etc. Can Outlook contacts on new Dell laptop be sync d with old Dell desk top? Is it a good idea? Dell desktop: In Outlook the contacts don t always show up in alphabetical order. Also, when you enter the name it does not file it under last name. Can I fax from dell desktop? How can fax machine be configured to receive faxes over the DSL line? Advise on purchase of new desk top computer and software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

PAT B.
05/2008
5.0
computer repair
  + -1 more
Jerry was conscientious throughout and I felt he really cared about meeting my needs as a computer user.
Description of Work: Jerry came out and set up my new computer system right out of the boxes. Lenovo Thinkpad with dock station, monitor, keyboard, printer, on a wireless system. He explained the steps as he worked and gave me an understanding of the parts of the system. He was patient and supportive and left after giving me a foundation in using this computer. I know VERY little about computers, so I was afraid I would have this new system and be unable to use it. Jerry's positive and knowledgeable manner got me started on the right foot and he will continue to be available for me, if I need help. I would recommend him to any friend and am thankful for his service to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BARBARA C.
04/2008
5.0
computer repair
  + -1 more
Jerry was on time coming to my home, very courteous, and friendly. The new memory he added is like having a new computer. He offered many tips on keeping my computer running smoothly. The company has a very helpful website with more information helpful to a computer user.
Description of Work: Jerry added memory to my six-year-old computer. He also downloaded a new virus program, spyware program, and a program that does general clean-up on the computer. The programs I had been using before were not as effective as the new programs he downloaded. He explained thoroughly and clearly what he was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

James M.
03/2008
5.0
computer repair
  + -1 more
He was very responsive to my initial email contact and was very flexible in terms of different times that he was available to come out to help with the problems. The computer is working MUCH better now. It's amazing. He offered lots of suggestions on the best programs to keep the computer this way and how to keep it lean so that it works efficiently. If you can do some things yourself, he offered different websites where you could get the best supplies for the best dollar value. He was very patient and explained what he was doing, so that I understood what was taking place. Very impressive. I would definitely recommend Jerry and would definitely schedule him again.
Description of Work: Jerry fixed our desktop computer. He cleaned up all of the junk, told me what stuff I needed on the computer and what was not needed and removed that stuff, downloaded some better programs that monitor the health of the computer. He stayed while the computer completely went through the process of rebooting several times to make sure that everything worked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sergio D.
03/2008
5.0
computer repair
  + -1 more
After an over the phone cost estimate, Jerry stopped by the next day and repaired a home office computer. After Jerry had fixed the computer, he gave me several pointers of how to keep it running better and faster. His charges were less than he estimated them to be over the phone.
Description of Work: Jerry stopped by and repaired my home office computer. It was running extremely slow, and was almost unusable. Jerry had it running like new in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

BRIDGET & NORMAN R.
03/2008
5.0
computer repair
  + -1 more
Very very cordial and honest. Give it an A.
Description of Work: Had printer failure. Company rep understood problem and said it would not be worth repairing, and made excellent recommendations on what type of printer to get.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN M.
01/2008
5.0
computer repair
  + -1 more
EXCELLENT! Jerry was wonderful to work with; prompt and professional, and the work was done extremely well!
Description of Work: We needed a new fan for our laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ELAINE C.
12/2007
5.0
computer repair
  + -1 more
I called Techbachelors and explained my problem over the phone. He fit me into his schedule between other appointments. He was professional and a very clear teacher. I plan on obtaining the needed equipment and asking him to return to install it.
Description of Work: I had a new computer that I was unable to make function as I wanted it to do. Techbachelors came to my home and diagnosed the problem, suggested several alternatives for equipment I needed and taught me about my computer so that I could make a decision about which equipment would help me get my computer to function as I wanted it to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

WILLIAM D.
11/2007
5.0
computer repair
  + -1 more
From start to finish the reload we well had the computer back in three days works fine know. Jerry got it back to where it was when it was new.
Description of Work: Computer hard drive was full and it should not have been. Jerry determined that there was a lot of junk on the hard drive suggested a reformat and a reload.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JEAN H.
10/2007
5.0
computer repair
  + -1 more
Jerry came the same day I called him. He was very professional, and we were very pleased with his work. I will call him again, if I have any other problems with our computer.
Description of Work: Jerry cleaned up the "junk" on my computer, and made some helpful suggestions to help my computer run better and faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DOUGLAS G.
03/2007
5.0
computer repair
  + -1 more
I looked at a few other places, and they either did not come to my area, were too busy for me, or were fairly expensive. I heard about TechBachelors through a friend, and gave them a call. Jerry called me back right away, understood my problems, and scheduled a time to come out. He did everything I asked for, and even described everything he was doing and why. He cleaned up some spyware and other files off of my PC and now it is running like new.
Description of Work: I needed a wireless router installed and configured for my home network. I also needed to connect my printer and laptop so they would work over the network. Also, my PC was running really slow. I suspected a virus or spyware and needed someone to take a look at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

5015 Henry St, Cleveland, OH 44125

www.techbachelors.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Computer Training,
Internet Service,
Office Equipment Repair,
TV Service - Cable

FAQ

TechBachelors is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 10:00 PM

Tuesday: 10:00 AM - 10:00 PM

Wednesday: 10:00 AM - 10:00 PM

Thursday: 10:00 AM - 10:00 PM

Friday: 10:00 AM - 10:00 PM

Saturday: Closed

TechBachelors accepts the following forms of payment: Check,PayPal
Yes, TechBachelors offers free project estimates.
Yes, TechBachelors offers eco-friendly accreditations.
No, TechBachelors does not offer a senior discount.
Yes, TechBachelors offers emergency services.
No, TechBachelors does not offer warranties.
TechBachelors offers the following services: Computer & laptop troubleshooting, repair & upgrades; new computer installation, transfer of all data, periodic system maintenance programs, data backup & recovery solutions, virus, spyware, & malware removal, printer installation, configuration, & sharing to all computers, computer application training, wireless & wired network installation, troubleshooting & repair, responsible disposal of obsolete customer equipment.

Contact information

5015 Henry St, Cleveland, OH 44125

www.techbachelors.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
Closed