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TechBachelors

Computer Repair, Stereo and Home Theater Systems, Computer Sales,

About us

We specialize in diagnosing & efficiently resolving frustrating technology issues. Once the immediate problem has been analyzed, identified & resolved, we suggest solutions to assure that the customer continues to have a trouble-free computing experience. In addition to serving residential customers, we also offer small to medium business managed technology services. "Techbachelors" - It stands for a Bachelors degree in Information TECHnology!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Computer & laptop troubleshooting, repair & upgrades; new computer installation, transfer of all data, periodic system maintenance programs, data backup & recovery solutions, virus, spyware, & malware removal, printer installation, configuration, & sharing to all computers, computer application training, wireless & wired network installation, troubleshooting & repair, responsible disposal of obsolete customer equipment.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.0436 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-200 of 436 reviews

Marjorie S.
07/2012
5.0
computer repair
  + -1 more
Excellent service. I had total confidence in Jerry's expertise.
Description of Work: Jerry made certain that my computer was virus free after I had had a scare. He changed my security program. He cleared up some connection problems I was having with my inernet service provider. He provided computer advice. He downloaded some helpful and free software. My computer is saved!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

patricia B.
07/2012
5.0
computer repair, computer sales
  + 0 more
Jerry was very punctual, both with his return call and with his setting up of an appointment.When we decided to order a new computer, he took care of all the details and ordered it for us. He also ordered a new printer. It arrived within ten days, at which time he called to set up an appointment to install the system. He came out at our earliest convience and did the installation. He transferred all of our files/documents/pictures and set up the printer. We were very happy with his service.
Description of Work: Jerry came to check out our 7 year old computer and did a tune up and cleaned up the computer to the best of it's ability. He suggested that we might need a new computer in order to do Skype, which was a main concern. We decided to go ahead with a new computer, which he ordered for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

Beth W.
07/2012
5.0
computer repair
  + -1 more
I chose Jerry from Angie's List because he had so many "A" ratings from other posters. He responded quickly to my initial call, showed up on schedule, and completed the work at hand way quicker than I thought possible. He has a calm manner which helped me relax, as I always get a bit frazzled by things I don't understand or know how to fix (meaning anything computer related)! I would definitely hire him again.
Description of Work: Jerry set up all my office equipment quickly and efficiently - Mac desktop, Sony Vaio netbook, Epson printer, HP scanner, etc., and made all my devices "talk" to each. He also checked both my computers for viruses, cleaned things up, and then went through a large box of miscellaneous cables and cords to determine what belonged to what (when I moved I failed to label things and of course everything got all tangled up, shame on me). Anyway, Jerry effortlessly blew through my list of tasks with lightning speed, much to my delight, yet took the time to answer all my questions with patience and aplomb. That's a great thing as I am at about a sixth grade level when it comes to technology of any kind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve P.
07/2012
5.0
computer repair
  + -1 more
I choose them because I think they are particularly competent and I think they have a fair price. They does do a good job. I think they are very good at problem solving. I would recommend them. My experience with them has been very good. I would use them again.
Description of Work: I used TechBachelors for computer services. They were here week before last.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James K.
06/2012
5.0
computer repair
  + -1 more
Since my internet and network was down and Time Warner Cable could not fix the problem and also were not able to come out til next week I called TechBachelors and Jerry Jones. I called him around 5pm on Wednesday and he was able to squeeze me in the following day at 8am so I did not lose any work time. He also upgraded several of my components free of charge and also informed how to fix the problem should it occur again. He was very prompt actually a few minutes early and really saved my entire work week.
Description of Work: TechBachelors came out to my home and fixed my internet and networking issues. Despite spending over an hour on the phone with Time Warner Cable they were still unable to fix my problem and the earliest they were able to come out was next week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert W.
06/2012
5.0
computer repair
  + -1 more
My hard drive had stopped several days ago.....began smelling like smoke. I turned the power off and figured I would have to get a new computer. I had started researching new computers, but I thought first I'd have Jerry check to see what was wrong and perhaps see if I could save some of the things on the drive. When I called on Monday , he apologized for not being able to get over that day, but could come Tuesday evening after I got home from work. We set 6:30 pm as the ETA. Promptly at 6:30pm, Jerry arrived. He had found the problem, ruined power unit, replaced it and cleaned up the insides, all within 30 minutes. I was so happy!!! He had been here last year afer I found a virus on the computer and had fixed it. He remembered that I had been diagnosed with cancer when he was here previously and asked about my health. Not only is he an exceptional computer specialist, he is a very caring individual. I found him trustworthy and reliable. I cannot say enough good about Jerry and his company.
Description of Work: He replaced my "burned out" power source, then cleaned the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELLEN R.
06/2012
5.0
computer repair
  + -1 more
I spoke with Jerry on the phone and emailed to him the report I got from the other company as to what the issues were. Jerry came to my home, took the drive and was able to recover everything at a fraction of the cost and time that the other company quoted.The stress I initially felt when the drive crashed completely disappeared as soon as I spoke with Jerry who was confident he could help and not "break the bank"!
Description of Work: I backed up everything from my computer onto an external drive so I could reinstall the operating system. Then that drive crashed. One company in the neighborhood but not on Angie's List wanted at least two thousand dollars to recover the data. I contacted Jerry and he was able to do the job in a timely fashion for a lot less. This is a personal note in addition to the review. My husband passed away one year ago and all our pictures and personal information besides his books were on the drive that crashed. Jerry was understanding and sensitive to the emotional issues involving this computer problem and that is worth quite a lot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$826

Heather K.
05/2012
5.0
computer repair
  + -1 more
My husband was so happy about the work that he did. He in fact told me to make sure that I go back on Angie's List and give this guy a good review. He just really hit every problem that my husband was having.
Description of Work: We used TechBachelors for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James K.
05/2012
5.0
computer repair
  + -1 more
I contacted Jerry via phone and he had me walk through the problems that I was having and and the goals that I would like to accomplish. He asked for the models of systems that I wanted him to work on. He then set up a time to meet (he was 5 minutes early btw). He was extremely polite and even provided some humor because he could tell that I was stressed and reassured me that he would take care of everything and he sure did! I will not use anyone ever again but Jerry Jones & TechBachelors for several reasons: his pricing, his overall knowledge, his customer service, his follow up, his professional manner and the fact that he thought ahead to bring various sizes just in case so a second trip was not needed.
Description of Work: Jerry Jones and TechBachelors was phenomenal!!! Jerry Jones completed several items for me. He first installed an application that allows me to login remotely to my home computer from anywhere. Then he replaced a broken fan in my PC. He also replaced a failing router. Then he noticed that my back up battery was nearly dead and replaced that as well. All in a very timely matter because he brought the parts with him (even different sizes with him).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Craig C.
05/2012
5.0
computer repair
  + -1 more
Very well. He gave us a lot of information up front on the phone. He was on time (actually apologized for being two minutes late!). He installed and configured the hardware and explained how the system worked.
Description of Work: He provided, installed, and configured a wireless router and range extender to create a home network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$261

Linda S.
05/2012
5.0
computer repair
  + -1 more
Jerry Jones provided a very professional service, not only in my home, but at my business and at the home of another friend of mine. I will never call anyone else. And the frosting on the cake, he returns phone calls and shows up when he says he is going to.
Description of Work: We had unrelenting problems with our WiFi dropping. Time Warner technicians came 3 or 4 times, but it was never fixed. Jerry Jones fixed it on his first visit to our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Christine H.
05/2012
5.0
computer repair
  + -1 more
Jerry was punctual, professional and knowledgeable. It took him 2 hours to set up my new laptop. In addition, he removed my hard drive from my old laptop and was able to retrieve files I thought were lost forever. I am a consultant that writes reports for various companies. I needed this done, and Jerry did it quickly and efficiently.
Description of Work: Set up my new laptop with Software and retrieved data from my old laptop that died. Cleaned up my icons and went through everything with me, as he did it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

VIRGINIA C.
05/2012
5.0
computer training
  + -1 more
Very well--I learned a great deal more about ppt and was able to complete a project for work as a result. It's been a while and I'm continuing to use what I learned and build on it. Jerry was very helpful and easy to learn from. I'd recommend him for this kind of help if you're learning to use software or devices. I learn best when someone shows me how to do something. Working with Jerry was much better that figuring it out myself.
Description of Work: Spent a couple of hours helping me with a PowerPoint presentation for work. Very helpful and I learned a great deal more about ppt as a result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Sergio D.
05/2012
5.0
computer repair
  + -1 more
Jerry called me back about 20 minutes after leaving a voicemaiil and scheduled an appointment for the next day. He came out as scheduled and repaired 2 of my computer Internet connections at my home office, without much difficulty. Ive used Techbachelors several times now and he has always provided me and my office staff with great service and prompt timing. I wouldn't use any other company.
Description of Work: Jerry got two of my computers in my home office up and running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna G.
04/2012
5.0
computer repair
  + -1 more
It has been nearly one year since Jerry installed our new networked computers and peripherals, and he continues to be a valued partner for our home office. We have had many questions and the occasional issue pop up, and he responds quickly to calls and e-mails with accurate answers and helpful information. His insights and guidance are highly valued, and we look forward to working with him again and again as our needs evolve.
Description of Work: Periodic troubleshooting; general IT guidance and direction; assistance with hardware issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene L.
04/2012
5.0
computer repair
  + -1 more
It was great to have our problem resolved quickly and accurately.
Description of Work: We had to replace our all in one printer. Jerry Jones was able to come out the same day we received our new printer . We have 2 computers that need to be linked to the printer, so that was taken care of promptly with no issues. He has always responded quickly and taken care of the problem expertly. We highly recommend using this company for computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Bonnie K.
04/2012
5.0
computer repair
  + -1 more
Called Jerry on Monday, he determined over the phone that our power supply was shot. He said he would be out either Wed. (if all went well or Thurs. for sure) Wed. about noon he was here, Cleaned our machine all up and replaced the power supply. After determining all else was in good shape, he left us with a very good experience.
Description of Work: Jerry replaced the power supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Zev A.
04/2012
5.0
computer repair
  + -1 more
Jerry has been our "computer guy" for several years now. When we notified Jerry of our latest problem, he quickly diagnosed and fixed it, without any disruption to our business. Many folks at our office have also used Jerry for help with their in-home computer systems, and we have given his name to many of our clients. Without fail, everyone has been absolutely thrilled with his professionalism, knowledge and quality of service, all at a very fair price.
Description of Work: The backup battery for the server and phone system at our business started acting erratically.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

William M.
03/2012
5.0
computer repair
  + -1 more
Things went smoothly. Jim arrived promptly at the scheduled time and got right to work. I never would have been able to fix my system on my own. Since I use my computer for part-time self-employment his service was critical to my work and prevented the loss of hundred of dollars.
Description of Work: Worked on my Windows XP computer, which was not operating properly. Solved the problem(s), cleaned up my system, and installed two pieces of software to help keep things operating properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

BEVERLY S.
03/2012
5.0
computer repair
  + -1 more
I called the company, left a message, and Jerry called back promptly. We scheduled a time for the upcoming week and he arrived on schedule. He was extremely professional and knowledgeable. My computer and printer are now working flawlessly and quickly! I will call him anytime I need tech help and have recommended him to friends and colleagues.
Description of Work: I purchased the computer tune-up for 69.00. I was extremely frustrated with how my computer was working. Typing on my keyboard was a nightmare ( had changed keyboards, but that was obviously not the problem, and no one else was able to solve it). Printer would work one time and if I tried to print multiple pages, it would say "hardware error."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Sally L.
03/2012
5.0
computer repair
  + -1 more
The installation was a breeze. What I did not have, Jerry had so no getting it wrong. I have used before and find the work done to satisfaction, While I could have mostlikely done myself - it is not worth it because it is done right with a lot less stress and time involved with th,
Description of Work: The service was to install router, clean up computers, and to instal printers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAN W.
03/2012
5.0
computer repair
  + -1 more
Jerry Jones is fantastic! He’s incredibly knowledgeable, and his service is invaluable. What he’s been able to do for me is really impressive.
Description of Work: Jerry is my go-to computer service guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN S.
03/2012
5.0
computer repair
  + -1 more
Work was performed quickly and without difficulty.
Description of Work: Removed a virus from my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kelley E.
03/2012
5.0
computer repair
  + -1 more
Called Jerry on a Fri afternoon. He happened to be in our area and had a cancellation. He arrived as stated and spent an hour asking what was needed to perform and what items could be deleted. He added extra protection in aiding to clean up our computer on a weekly and monthly basis. It now works like a dream and his pricing was reasonable. I will call him without any hesitation the next time I have problems. Highly recommend.
Description of Work: Our computer was running so slow it was almost at a stand still. Jerry cleared all unneeded programs,got rid of unwanted cookies, etc. Added a cleaner and malware program and now has it running like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JUDITH G.
03/2012
5.0
computer repair
  + -1 more
JERRY IS ALWAYS PROMPT, PROFESSIONAL, AND HIS CHARGES ARE VERY REASONABLE. HE EXPLAINS EVERYTHING HE IS DOING WHEN REPAIRING A COMPUTER. HE CHOSE LAPTOPS FOR MY HUSBAND AND MYSELF AND WE ARE VERY SATISFIED WITH THEM. I WOULD NOT HESITATE TO RECCOMMEND HIM.
Description of Work: JERRY HAS REPAIRED COMPUTERS FOR US IN THE PAST. OUR LAST CONTACT WITH HIM WAS TO PURCHASE TWO NEW LAPTOP COMPUTERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

5015 Henry St, Cleveland, OH 44125

www.techbachelors.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Computer Training,
Internet Service,
Office Equipment Repair,
TV Service - Cable

FAQ

TechBachelors is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 10:00 PM

Tuesday: 10:00 AM - 10:00 PM

Wednesday: 10:00 AM - 10:00 PM

Thursday: 10:00 AM - 10:00 PM

Friday: 10:00 AM - 10:00 PM

Saturday: Closed

TechBachelors accepts the following forms of payment: Check,PayPal
Yes, TechBachelors offers free project estimates.
Yes, TechBachelors offers eco-friendly accreditations.
No, TechBachelors does not offer a senior discount.
Yes, TechBachelors offers emergency services.
No, TechBachelors does not offer warranties.
TechBachelors offers the following services: Computer & laptop troubleshooting, repair & upgrades; new computer installation, transfer of all data, periodic system maintenance programs, data backup & recovery solutions, virus, spyware, & malware removal, printer installation, configuration, & sharing to all computers, computer application training, wireless & wired network installation, troubleshooting & repair, responsible disposal of obsolete customer equipment.

Contact information

5015 Henry St, Cleveland, OH 44125

www.techbachelors.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
Closed