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Precision Overhead Garage Door

Garage Doors, Doors, Hardwood Flooring Sales and Installation

About us

You can rely on Precision Garage Door of Cleveland & Surrounding Areas to provide the type of service you would expect from a locally owned company; while enjoying the security that doing business with a National Franchise company can bring. Each owned & operated as an individual franchise. Our slogan is "We Fix Garage Doors Right"™ and we spend a lot of time defining and redefining what that means to us as a company and what it means to you as a consumer. This singular focus has led us to pioneer the industry standard warranty for garage door repair and a training program for technicians that is second to none in the garage door industry. Precision Garage Door of Cleveland & Surrounding Areas was opened in 2001 and proudly serves Cleveland. We are a full service garage door company specializing in Garage Door Repair, Replacement Garage Doors and repair of Garage Door Openers. 10 employees. No subs. Cost is determined by job. $65 travel charge. Additional phone numbers: (216) 741-8585 and (866) 739-9015.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 851-875 of 875 reviews

Katherine B.
03/2013
5.0
garage doors
  + -1 more
Door still working fine.
Description of Work: Service was performed so long ago I don't remember details.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DARBY S.
02/2013
5.0
garage doors
  + -1 more
--
Description of Work: They were very professional, worked hard, were punctual, and came back for a quality review the next day to adjust the door. We were very pleased and would definitely recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathryn O.
02/2013
5.0
garage doors
  + -1 more
Truly excellent.
Description of Work: I bought the tuneup and roller replacement from Angie's List. Precision technician Jason was professional, prompt; explained and showed me issues that were developing with my old opener, coils. I understood what was happening -- and why -- so I could make an informed decision on how to proceed with some extra work. Jason did an impeccable job with installation of a new opener. Now, when my garage door operates it barely makes any sound -- which is music to my ears! Every step of the process (from setting up the appointment to finishing the work) was truly professional. I will call Precision for any garage door issues in the future. Oh, and one more important thing ... this company posts technicians' photos on its website, so you know ahead of time who is coming to your home and into your garage. This is the first service company I've experienced doing this ... and I think it is a SUPER idea. You'll be more than satisfied with Precision. I am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Brett B.
02/2013
4.0
garage doors
  + -1 more
it went well
Description of Work: performed a tune up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

LOU A.
01/2013
5.0
garage doors
  + -1 more
He did an excellent job.
Description of Work: Changed rollers and cables and lubricated; also tightened all screws and bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cal Z.
12/2012
5.0
garage doors
  + -1 more
They were excellent.
Description of Work: Via a promotion, we used Precision Overhead Door to come inspector our garage and electronic opener. They advised us that their were significant issues with the garage (which we suspected since it is so old) and made recommendations. Since the promotion was for a service/maintenance call, Precision insisted that we be refunded our money, since they were not able to complete what was promised in the promotion. Based on their professionalism and knowledge, I recommend them and will use them in the the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patricia O.
11/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: He provided the service as advertised, but noticed that the spring which operated the door was just about broken, and at our request, replaced it. Should be good to go for another 13 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN W.
11/2012
5.0
garage doors
  + -1 more
Everything went fine
Description of Work: rebuilt garage doors (2) with new seals. Great job but I thought a bit pricey. Very happy with the work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Karen S.
11/2012
5.0
garage doors
  + -1 more
Answered above
Description of Work: Precision Door came out and inspected the rollers and adjusted them as well as installed a new garage door opener. Old garage door opener was ancient and so it was updated. Garage door works fine now. The serviceman was polite and listened to me and was happy to install new garage door opener in spite of that not being part of the initial reason for an appointment. Would definitely call them again if warranted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL L.
09/2012
4.0
garage doors
  + -1 more
Fine
Description of Work: Performed maintenance services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Liz P.
09/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: garage door tuneup and also purchased garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle H.
09/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: The repairman replaced the rollers on the garage door, cleaned and greased all areas. The door is now a lot quieter with the better rollers. The repairman suggested a few other repairs but I decided to wait on those.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georgine R.
09/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: The technician (Brad) replaced our old (12yrs. metal) garage door rollers with new rollers. He tightened all nuts and bolts, checked door alignment, and checked all safety features to make sure they were working properly. Very knowledgeable and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce H.
09/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: Rollers replaced and garage door tuned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Molly R.
09/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: Ryan was right on time. After my explaining an additional problem I was having with my garage door, Ryan offered another optional service that would take care of every thing and included a life time warranty. The work was performed in about an hour, and nothing was left for me to clean up! RYAN****** an asset to the company.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara P.
09/2012
5.0
garage doors
  + -1 more
Description of Work: The technician arrived on time, was very professional and even programed our car to open the garage door, teaching us how to do it ourselves, and repaired a garage door opener that was not functioning. He told us that the 12 year old garage door springs were showing weakness that could cause trouble down the road and offered to replace them, but did not pressure us in any way to do so. I would not hesitate to hire this company again or to recommend them to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$555

Wayne C.
09/2012
5.0
garage doors
  + -1 more
Great!!
Description of Work: Getting ready to move to a new residence and the garage door spring in the residence we're selling broke on a Friday night. Precision was able to take care of repair and replacement on the weekend. Matt showed up promptly as scheduled shortly after 8 on Saturday morning. Very cordial and professional. Was able to replace our garage door spring, plus rollers and a missing bearing (from another garage door servicer years earlier) in a little over an hour. So impressed that I'm having Matt come out to provide a quote for a our new residence to replace the garage door and install a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Donna B.
04/2012
5.0
garage doors
  + -1 more
th
Description of Work: Needed a new garage door and tracks. Precision came out and examined what I had and what needed to be done to put a new garage door in. My concern was that holes would have to be put into the garage ceiling. But Eric from Precision was able to use existing hardware in the ceiling which saved more repairs needing to be done. The team that installed the door was professional, courteous, and cleaned up and hauled away old door. Would recommend Precision to anyone who needed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

DONALD S.
01/2012
4.0
garage doors
  + -1 more
garage door works well
Description of Work: overhauled garage door. Did not inform me of angies discount even though I told him I got them from angies list.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lenore O.
10/2011
5.0
garage doors
  + -1 more
Please see above.
Description of Work: This was an "Angie's Big Deal" to service two garage doors and replace the rollers. I was called a few minutes before the two men arrived and notified when they would arrive. Both men were very personable and professional. They explained what they were doing and that I could watch or go inside and they would contact me when they were through. I chose the latter option. One of my doors ended up needing to be overhauled for an additional $599.00. Adjustments on the other door required an additional $30.00 in parts. I was okay with both those charges. My only objection is that I was charged an addiitonal $65.00 "service call fee". In my opinion, this was over the top. They were already there to do the "Big Deal" and did not make a special trip to overhaul the door. Both doors now work and are much quieter when operating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$917

Marlin T.
10/2011
5.0
garage doors
  + -1 more
Service was Excellent.
Description of Work: When I called to set up an appointment, they stated they would be there between 8am and 10pm. I was very pleasantly suprised to receive a call at 8:15am that they would be there in about 15min. The service man was very pleasant and explained everything in detail..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DEAN I.
12/2009
5.0
garage doors
  + -1 more
Great!
Description of Work: backed into my metal garage door. They came the next day while at work - fixed it - called me - it was simple, easy, and basically charged me for visit. Told me that my door is cheap, and "bending" it back in shape so it could work again was good enough for now...but, may need a new door some time in the future. Great, simple advice, got the job done. Would highly recommend!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bryan M.
03/2009
3.0
garage doors
  + -1 more
see above
Description of Work: I called to request a quote for a garage door repair - mine had been stuck in the "up" position for two days. I believe the son (Jim?) answered the phone - he said it would be $75 minimum for a service call. I thought this was a bit high - turns out I was right. I ended up going with another company and I only paid 55 for the entire repair (turns out it was just some faulty wiring). I was surprised that this company doesn't do free estimates - seems like a no-brainer in this economy.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0

$75

Response from Precision Overhead Garage Door
I THINK THIS CUSTOMER HAS CONFUSED PRECISION DOOR WITH ANOTHER COMPANY. WE PROVIDE FREE DOOR ESTIMATES AND FREE REPAIR ESTIMATES. ADDITIONALLY OUR SERVICE CALL FEE IS, AND HAS ALWAYS BEEN $65.00.

SAM L.
08/2007
5.0
garage doors
  + -1 more
They did a job.
Description of Work: The garage door was stuck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$734

LOUISE C.
11/2006
4.0
garage doors
  + -1 more
Please see above "work performed".
Description of Work: Garage door would not open/close with remote. Also could not do it manually. They put new "high cycle" rollers on (2) and bought a new Genie garage door opener I thought they would not charge a service call, but on the receipt it said $39.95 service Call. They did the work needed, they came promptly. The only negative part was getting a 90 day warranty on this work. I should have asked for a 6 month warranty, to get through the winter months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221.95

Response from Precision Overhead Garage Door
THE WORK PERFORMED WAS ONLY A SMALL PORTION OF THE WORK NEEDED TO RETURN THIS DOOR TO NORMAL OPERATION. WE WOULD HAVE BEEN HAPPY TO EXTEND OUR NORMAL LIFETIME WARRANTY WITH A MORE COMPLETE REPAIR.

Contact information

9545 Midwest Ave Ste D, Cleveland, OH 44125

http://www.clevelandgaragedoors.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Hardwood Flooring Sales and Installation

FAQ

Precision Overhead Garage Door is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Overhead Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Overhead Garage Door offers free project estimates.
Yes, Precision Overhead Garage Door offers eco-friendly accreditations.
No, Precision Overhead Garage Door does not offer a senior discount.
Yes, Precision Overhead Garage Door offers emergency services.
Yes, Precision Overhead Garage Door offers warranties.
Precision Overhead Garage Door offers the following services: Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.

Contact information

9545 Midwest Ave Ste D, Cleveland, OH 44125

http://www.clevelandgaragedoors.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day