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Precision Overhead Garage Door

Garage Doors, Doors, Hardwood Flooring Sales and Installation

About us

You can rely on Precision Garage Door of Cleveland & Surrounding Areas to provide the type of service you would expect from a locally owned company; while enjoying the security that doing business with a National Franchise company can bring. Each owned & operated as an individual franchise. Our slogan is "We Fix Garage Doors Right"™ and we spend a lot of time defining and redefining what that means to us as a company and what it means to you as a consumer. This singular focus has led us to pioneer the industry standard warranty for garage door repair and a training program for technicians that is second to none in the garage door industry. Precision Garage Door of Cleveland & Surrounding Areas was opened in 2001 and proudly serves Cleveland. We are a full service garage door company specializing in Garage Door Repair, Replacement Garage Doors and repair of Garage Door Openers. 10 employees. No subs. Cost is determined by job. $65 travel charge. Additional phone numbers: (216) 741-8585 and (866) 739-9015.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 875 reviews

YVONNE S.
08/2015
5.0
garage doors
  + -1 more
He did a very good job. Very professional and came on time.
Description of Work: Install new cable, oil door hinges and took off a piece of stripping because it was prevent complete closure. Also added a new beam to the door because it was not there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Gavin T.
08/2015
5.0
garage doors
  + -1 more
Very positive experience. Friendly, informative, punctual. I would use again.
Description of Work: Garage door service, roller replacement, full lubrication.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Larry S.
08/2015
4.0
garage doors
  + -1 more
Only complaint is that they suggested replacement of garage door when I'm not totally sure it was necessary.
Description of Work: Lubed and inspected garage doors

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Jeffrey F.
08/2015
5.0
garage doors
  + -1 more
We suddenly had all power to our garage door openers go out. We checked some obvious things but could not solve. called and they came next day. It turns out it was a GFS outlet that he just reset and they worked. He said since not related to doors no charge but they oiled and checked doors for safety and any thing that might have caused it. Very pleased great guys knowledgeable and professional. I got this provider from your little booklet you send each month. Thanks Angie.
Description of Work: We had our power to all things attached to garage door openers go out. The company was able to fix by simple reset. See below technicians were Tyler and Nate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aimee B.
07/2015
5.0
garage doors
  + -1 more
Excellent service! Professional, knowledgeable, timely, and great communication!
Description of Work: Installed new garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jeremy W.
07/2015
5.0
garage doors
  + -1 more
Excellent - responsive, easy to schedule. Installer arrived on time and did excellent work.
Description of Work: Garage tune-up and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

CHARLOTTE G.
07/2015
4.0
garage doors
  + -1 more
The man who came seemed to be very knowledgeable. He suggested that we have a new door put in. He said he changed the roller bearings and so forth, and I believe he did. But he did right away try to talk us into a new door. The door works perfectly well, but was squeaking. His work seemed to be very professional. I would recommend him but tell them to use caution.
Description of Work: I purchased a Big Deal to get my garage door tuned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Marcia B.
06/2015
5.0
garage doors
  + -1 more
The technician was prompt and did a thorough exam of our garage door. After pointing out some serious issues that needed repair I was given my options and different price brackets to choose from depending on how much my budget could afford. I was given expert advice on how to proceed. Would recommend this company.
Description of Work: A full rebuilt of the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Diane C.
06/2015
5.0
garage doors
  + -1 more
Very personable employee and explained everything. Would highly recommend
Description of Work: Springs rollers complete overhaul

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

VICKI H.
06/2015
5.0
garage doors
  + -1 more
I am very pleased with the work Matt did. He called before coming out, as I had requested. He explained what he would do, and did the work quickly and efficiently. He demonstrated how the new keypad and remote worked. He also advised me of future work that may need to be done. Matt is a very pleasant and personable young man. I will definitely call him the next time I need any kind of service.
Description of Work: Garage door maintenance. Installation and programming of new keypad and remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

WARREN G.
06/2015
1.0
garage doors
  + -1 more
It didn't go very well. Precision came out to fix rollers on garage door. They left and I still had the same issue, they came back out tried to repair and it still didn't work. And to make matters worse every time they came they kept trying to up sell different products and I was not going to do that. I ended up calling another guy that I found on my own, and he ended up coming out and repairing what Precision failed to do not once but twice. I told him that I was an Angie's List member on two different occasions because they had advertised that I would save by doing so, but I still didn't get my discount.
Description of Work: Was supposed to repair rollers on garage door
Rating CategoryRating out of 5
$69

Deanne B.
06/2015
2.0
garage doors
  + -1 more
It's not that the serviceman was unprofessional, but was trained to sale repairs on garage door. Truly shocked after he checked and diagnosed what could go wrong with garage door if I didn't pay over $660 for better repair and close to $800 for best repair. Truly felt taken advantage of and turned down suggested repairs. I called another garage door company out and he checked door and said no repairs were necessary. It was $35.00 service call, not happy I paid for extra service call, but happy I was not taken for $600 to $800. Unbelievable!
Description of Work: Greased garage door, replaced rollers, gave diagnosis on repairs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Response from Precision Overhead Garage Door
At Precision Door we have two primary Goals at every service call. The first is to leave our customers Completely Satisfied, the second is to fix the door Right the First Time. We start with a complete inspection of the door and operator identifying broken and/or worn parts. We presented this member with repair options. A written Good, Better, Best type offer. The member chose not to take accept the recommendation of the technician and sought out another service provider. This Member stated she was "taken advantage of" which is a very serious accusation. In reality we provided this member a FREE estimate of the repairs options. We hope that Members reading this review will read some of the many A+ reviews we have earned over the years.

Fr Daniel T.
06/2015
1.0
garage doors
  + -1 more
TOLD THEM TO HOLD OFF. THEN CONTACTED A DIFFERENT COMPANY WHO GAVE ME A QUOTE OF $350 . IT IS A SCAM COMPANY JUST WANT TO MAKE TONS OF MONEY WITH NO MORALS
Description of Work: THEY EXAMINED THE GARAGE DOOR AND GAVE THAT UNREALISTIC QUOTE!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,200

Response from Precision Overhead Garage Door
At Precision Door we have two primary Goals at every service call. The first is to leave our customers Completely Satisfied, the second is to fix the door Right the First Time. We start with a complete inspection of the door and operator identifying broken and/or worn parts. We presented this member with repair options. A written Good, Better, Best type offer. The member chose not to take accept the recommendation of the technician and sought out another service provider. This Member stated she was "taken advantage of" which is a very serious accusation. In reality we provided this member a FREE estimate of the repairs options. We hope that Members reading this review will read some of the many A+ reviews we have earned over the years.

Ryan S.
06/2015
5.0
garage doors
  + -1 more
Guy was very nice, prompt & professional. TY!
Description of Work: replaced garage door rollers and set me up with a new opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ted M.
06/2015
5.0
garage doors
  + -1 more
We were very happy. It made a big difference, our garage door is working. The good deal was one part of it, what we need is the servicing, which is the most important part. I will use them again in the future.
Description of Work: He also mentioned other problem areas that he saw, and gave us a quote for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

DARBY S.
05/2015
5.0
garage doors
  + -1 more
It was great. I've used Precision before, to replace my track and opener. As before, they were outstanding communicators. They told me what was going to happen and then did it. They came at the beginning of the time window they gave me, and gave me a heads up when they were on their way. The garage door installer was friendly, knowledgeable, and hard working. He told me how long it was going to take, and it took almost exactly that long. He did a great job of cleaning up after, also.
Description of Work: Replaced garage door and installed keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

MICHELE P.
05/2015
5.0
garage doors
  + -1 more
It was great. Very happy with service person and the job that was done
Description of Work: Tune up on door and springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Barbara C.
05/2015
5.0
garage doors, doors
  + 0 more
The door had been making worse and worse sounds for a while, so I thought this deal from Angie's List was a good place to start with Precision Doors, since they has installed the door 11 years ago. Anthony came out to change the rollers and look at the door and it was fairly obvious it needed more, as we thought. Anthony was very knowledgeable about what had been done previously and his recommendations made sense. He worked efficiently and was done quickly. The door sounds great.
Description of Work: Precision Overhead Garage Door was hired to replace the rollers on our garage door and check the rest of the door and its parts. They wound up replacing the moving parts like the springs and really improving the way the door worked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jimmy Y.
05/2015
5.0
garage doors
  + -1 more
Provider did work as expected and garage door working much better.
Description of Work: Garage door tune-up and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

lahoucine I.
05/2015
1.0
garage doors
  + -1 more
The provider was late to the job, that made late for work. he came changed the roller that were not in bad shape at at all, then inspected the garage door and trying to get me sign for 1000$ work that he said that i need to do for my garage door that wan not closing all the way down. Asked if he could put some tension the door spring and he said that he will not do it and insisted that i have to agree to the 1000$ job that he said i have to do. I said since he was already at the job if could pay him extra to tighten the spring and then he said that's not possible at all. Bottom line is if you buy the 89$ Garage door tune up you will only get your garage door roller change and that is it, there is no tune up involved, however the technician will try to sell you more than what you need. This deal is not a deal at all, you can get an estimate for your garage door need for free with no pressure added.
Description of Work: Changed the roller and inspected the garage door nothing more.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$89

Response from Precision Overhead Garage Door
We performed the Tune up with roller replacement according to the terms of the Deal. This Members door was in very poor and unsafe condition and required repairs outside the scope of the Deal. He was presented with our standard " Good, Better, Best" repair options and elected not to have the repair work done. It appears that the Members may have not understood the scope of services he had purchased which resulted in our inability to meet his expectations.

Darlene G.
05/2015
5.0
garage doors
  + -1 more
They where on time. Pleasant . Was very happy with the service and will use them again.
Description of Work: New garage opener, spring, roller the works. Fixed door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Sue K.
04/2015
5.0
garage doors
  + -1 more
Technician was very friendly and professional. He answered all questions and did not pressure me to have unnecessary work done. I made the decision to replace entire unit instead of just the gears. I would highly recommend this company.
Description of Work: replaced entire liftmaster unit

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lynne M.
04/2015
5.0
garage doors
  + -1 more
The job went very well. I have an older home and the old garage door opener was very loud and shaky. You could hear it from anywhere in the house. The man from Precision replaced the whole thing, and now it is so much quieter. You can't hear it from in the house like you used to. I needed a third door opener, and he only had two, so he said he would come back later in the day with another opener, and he did. He even programmed the button in my car for me. Very nice service. Very happy with it.
Description of Work: Replaced garage door opener and track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nan M.
04/2015
5.0
garage doors, doors
  + 0 more
Greased roller, checked out door and mechanism controlling door, made sure everything was working right, gave me some pointers on maintaining the opener. I was very pleased.
Description of Work: Garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Wendy N.
04/2015
4.0
garage doors
  + -1 more
Representative was thorough and included explaining to me the risk of not completing the upgrade work, and just going with the purchased deal. The deal included replacement of all rollers, lubrication (which was not needed), and overall inspection. Once I decided to go with the "best" offering which included a lifetime warranty, the work was completed within the next 1.5 hours. No debris was left behind.
Description of Work: Reviewed recommendations after inspection of my garage door equipment, and recommended upgraded service beyond the deal I'd purchased.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

9545 Midwest Ave Ste D, Cleveland, OH 44125

http://www.clevelandgaragedoors.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Hardwood Flooring Sales and Installation

FAQ

Precision Overhead Garage Door is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Overhead Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Overhead Garage Door offers free project estimates.
Yes, Precision Overhead Garage Door offers eco-friendly accreditations.
No, Precision Overhead Garage Door does not offer a senior discount.
Yes, Precision Overhead Garage Door offers emergency services.
Yes, Precision Overhead Garage Door offers warranties.
Precision Overhead Garage Door offers the following services: Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.

Contact information

9545 Midwest Ave Ste D, Cleveland, OH 44125

http://www.clevelandgaragedoors.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day