Perfect Services Grout Perfect

We had some scheduling issues (work was to be completed in one day but was not) and some issues with clean-up and returning furniture to its original placement. These issues were rectified after contacting the company.

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They applied a sealant that I had purchased. It was not compatible with the stone floor that we had so they came back to strip it and repaint at no charge. They were responsive, hardworking and did a great job.

VERY POLITE. PHONED BECAUSE RUNNING SLIGHTLY LATE, WORK AREA CLEAN WHEN FINISHED. JOB WELL DONE!

The salesman was pleasant and professional and made clear he could not guarantee that the tile would be improved; I decided nothing ventured, nothing gained and went ahead. I ordered two jobs: cleaning some old tile that looked grey and sealing a tile shower that leaked into the room below. After an impressive-looking cleaning job, the dingy tile looked exactly the same, but I knew that might happen. The shower sealing seems to have been successful.

They did a good job for a reasonable price in a timely fashion.

They did grout around the tub, removed old grab bar and filled in the hole, and replaced the caulk around the shower in another bathroom.

IT WAS A VERY PLEASANT EXPERIENCE AND AN EXCELLENT FINISHED JOB.

MIKE CALLED TO SAY THAT HIS PREVIOUS JOB WOULD WOULD BE TAKING MORE TIME AND GAVE ME AN ESTIMATED TIME HE WOULD ARRIVE WHICH WAS FINE WITH ME. HE WAS VERY POLITE AND EXPLAINED EVERYTHING HE WAS DOING. HE SUGGESTED REMOVING THE TILE EDGING IN THE MASTER SHOWER SO AS TO PREVENT FUTURE PROBLEMS WHICH I AGREED TO. EVERYTHING LOOKS VERY NICE. ACCEPTED ANGIES LIST $25 COUPON AFTER ESTIMATE GIVEN.

RICHIE AND JOHN WERE VERY PROFESSIONAL, EXTREMELY COURTEOUS AND JUST PLAIN NICE TO HAVE IN THE HOUSE.

THEY WERE ON TIME, TAPED ALL THE BASEBOARDS, MOVED SOME HEAVY PIECES OF FURNITURE, AND WORKED QUICKLY AND PRETTY QUIETLY. THEY DID A GOOD JOB AND I WOULD HIRE THEM AGAIN.

VERY PROMPT AND POLITE. I WAS GOING TO HIRE THEM THEN HIRED A HANDYMAN THAT WAS ABLE TO DO THE WORK. I WOULD CALL THEM IN THE FUTURE.

THEY WERE POLITE AND ON TIME. HE DID WHAT HE SAID HE WOULD DO. HE WAS VERY PROFESSIONAL. THIS WAS A SMALL JOB. I WOULD RECOMMEND HIM.

ROSS WAS VERY POLITE, BUT HE ASKED FOR ODD THINGS, LIKE BORROWING A PAIR OF SOCKS WHEN HIS FEET GOT WET. USED OUR TOOLS AT TIMES. SEEMED TO BE A VERY HARD WORKER. THEIR RESPONSIVENESS WAS THE MAIN REASON WE HIRED THIS CONTRACTOR; THEY CAME IN WITH ONLY TWO DAYS' NOTICE AND DID THE WORK ON 12/30 AND 12/31.

THE JOB WAS VERY WELL DONE. I SUPPLIED THE MATERIAL BECAUSE OF THE UNUSUAL COLOR. I NEEDED THE PERFECT MATCH.

ANGELO CAME OUT AND GAVE ME A QUOTE, AND WAS ABLE TO SCHEDULE ROSS TO COME OUT AND DO THE WORK THE NEXT DAY. BOTH WERE PUNCTUAL AND CALLED 30 MINUTES AHEAD OF TIME. EVERYONE WAS POLITE AND THE WORK WAS QUALITY. I SAVED $25 WITH AN ANGIE'S LIST COUPON.

THE JOBBER TOLD ME THAT 2 CREWS WOULD DO THE WORK, ONE TO GROUT, ONE TO CLEAN THE FLOOR. THE GROUTERS CAME IN THE MORNING, DID THE WORK AND THEN THE FLOOR CLEANERS CAME IN THE AFTERNOON. IN THE CLEANING PROCESS THEY REMOVED THE GROUTING AROUND THE BASE OF THE SHOWER STALL THAT HAD BEEN PLACED THAT MORNING. THEY ASKED ME IF I HAD GROUTING TO REPLACE THE GROUT THEY HAD JUST REMOVED! IN THE PROCESS OF CLEANING THE FLOOR THEY REMOVED 2 TILES, TRACKED WET SHOES UP MY OFF-WHITE CARPETED STAIRS, AND LEFT A PIECE OF EQUIPMENT. I HELD THE EQUIPMENT UNTIL THEY RETURNED AND PUT THE TILE PIECES BACK IN PLACE. SINCE THEY HAD BEEN PAID, IT WAS THE ONLY LEVERAGE I HAD. IT TOOK ALMOST A MONTH FOR THEM TO RETURN, THEY OBVIOUSLY DIDN'T NEED THE EQUIPMENT. THE WORK WAS OK, BUT THE HASSLE WASN'T WORTH IT.

VERY RESPONSIVE IN ANSWERING MY CALLS. THE REQUIREMENTS TO DO A GOOD JOB WERE EXPLAINED TO ME SO THAT I KNEW HOW TO INTERPRET THE ESTIMATE. EFFICIENT WORK; GOOD CLEAN-UP.

VERY PROFESSIONAL AND THEY REALLY DO A GREAT JOB. GREAT TO WORK WITH.

THIS WAS THE BEST SERVICE COMPANY I HAVE EVER USED. THEY WERE PROMPT, PROFESSIONAL, NEAT AND VERY ACCOMMODATING. STEVE, THE OWNER, IS HANDS-ON AND IS TOP NOTCH IN EVERY WAY.

NINO WAS VERY PROMPT AND EFFICIENT, THE CONTRACTED WORK WAS DONE ON TIME BY VERY GOOD PEOPLE AND, WHEN THERE WAS A PROBLEM WITH THE DESIGN OF THE INSTALLATION, NINO'S GOAL WAS TO MAKE US HAPPY AND BENT OVER BACKWARDS TO SEE THAT WE WOULD BE HAPPY WITH OUR PURCHASE. I WOULD DEFINITELY RECOMMEND THIS FIRM TO ANYONE THINKING OF CERAMIC TILE INSTALLATION OR SEALING. NINO WAS EXTREMELY EASY TO WORK WITH AND SET UP AN APPT. TO ESTIMATE OUR JOB IN A VERY TIMELY MANNER. WHEN THE TILE CAME IN, WE WERE SCHEDULED IMMEDIATELY AND EVERYONE WAS VERY PROFESSIONAL AND TIMELY.

WE LIKE THE ESTIMATE WE RECEIVED FROM STEVE AT GROUT PERFECT. HE GAVE GOOD SOLUTIONS TO THE PROBLEM WE ARE HAVING ALONG WITH A REASONABLE ESTIMATE. MY HUSBAND AND I WERE IMPRESSED THAT HE REMOVED HIS SHOES BEFORE ENTERING OUR HOME. WE DIDN'T USE GROUT PERFECT AT THIS TIME, BUT WILL USE A FRIEND WHO DOES TILE WORK.

PERSON WHO DID THE ESTIMATE WAS ON TIME AND PROFESSIONAL, AS WERE THE TWO MEN WHO DID THE JOB. I WOULD USE THEM AGAIN WITH NO PROBLEM.

I WOULD NOT USE THEM AGAIN. I WAS NOT HAPPY WITH THE QUALITY OF WORK DONE.

REASONABLY PRICED. COURTEOUS, PROMPT, DEPENDABLE, DID A THOROUGH, GREAT JOB!