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Mcphillips Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Award winning. Family owned.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial and industrial plumbing, heating, cooling, hot water, piping, fire sprinkler, remodeling, sewer, humidification, installation & repair.

Amenities

Emergency Services
Yes

Reviews

4.381 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
4%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 26-50 of 81 reviews

RANCE H.
09/2011
5.0
plumbing
  + -1 more
They did a good job. There was an unexpected problem with the valve in the shower, but they were able to order one and have it delivered within half an hour. There were additional unexpected issues and they were able to resolve them with ease. It took about four hours to complete the work. They even arrived on time at exactly 8am. I am very pleased with their service and I would hire them in the future.
Description of Work: I hired Mcphillips to replace a valve in my shower and a faucet that was leaking in my basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Ruth M.
08/2011
3.0
heating & air conditioning/hvac
  + -1 more
He said I could get a new furnace but that it wasn't really necessary. I told him that a resident was having difficulty selling her unit since she still had the original furnace and Patrick gave me a ball park figure as to what a new one would cost. I gave him my email address and he was to send me more details and also refer me to some web sites so that I could check out furnaces ex: Bryant and Lenox. I never heard back from him
Description of Work: As a result of an energy audit done by Dominion East Ohio through Good Cents I called MacPhillips to check out my furnace which was not performing up to capacity. After a few conversation with Patrick MacPhillips a time was set. He looked at the results of the audit pertaining to the furnace and looked at the furnace. Even though the furnace will be 18 years old he thought that it had been well maintained.
Rating CategoryRating out of 5

ELDA P.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was happy with their service. I thought that the price was very high.
Description of Work: McPhillips Plumbing Heating & Air Conditioning Co installed my gas grill and they took out a water conditioner I had last summer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$450

Charlotte W.
06/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We love this company. I have used them for 21 years, and we will not use anybody else! They are very professional and prompt with their service. All of the employees are extremely nice.
Description of Work: They serviced our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They have a prompt and knowledgable service. They did a great cleanup after they were done.
Description of Work: They came out to check the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Cathy N.
05/2011
4.0
heating & air conditioning/hvac
  + -1 more
Overall the install went well. Most other companies quoted a much higher price and two days. McPhillips associates got the job done in one real long day, which was ok with me ......it didn't require me take additional time off work. The boiler install went well overall. Where I had problems was during the city inspection. The city did not agree with the piping configuration, so additional work had to be done. It became problematic getting the crew to return here to do the work. Overall despite the issues I'd still use this company again. I felt very comfortable with my sales person and the guys on the install crew.
Description of Work: My 20 plus year old boiler was replaced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,300

joseph T.
05/2011
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
I used them twice in the last three months. They were prompt and courteous. They were very professional and they did a good job. They did not rip us off.
Description of Work: I used McPhillips Plumbing Heating & Air Conditioning Co last month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elisabeth R.
01/2011
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
See above Don't remember the actual cost, but well worth it, and would recommend them to anyone.
Description of Work: Had a toilet replaced, a leaking kitchen sink fixed, a sump pump inspected, and leaking toilet fixed. KEVIN IS THE BEST. Very courteous, helpful, explained everything and was very professional and pleasant. Also had a heating guy come out to inspect and clean the boiler. He was late, but the quality of his service more than made up for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Catherine F.
01/2011
4.0
plumbing
  + -1 more
We have used them a lot of times over the years. They were mostly very good.
Description of Work: We used McPhillips Plumbing Heating & Air Conditioning Co to install some outside faucets within the last six months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

CHRIS S.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent to work with. They keep their appointment. They are neat and they do the work correctly the first time. They are very efficient and professional workers.
Description of Work: They installed a new heating & a/c unit last year. I have been using them for ongoing maintenance as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joseph T.
07/2010
5.0
plumbing
  + -1 more
A very pleasant surprise!!!!!! Cost was very reasonable . Showed up when promised.Was fast courteous efficient and professional.
Description of Work: Leaking drainpipe in wall that needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Debra G.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I have an old heating and ac system; McPhillips came out, did an inspection and cleaning, and recommended I call them in the Fall to check again, unless I have problems running the ac during the summer.
Description of Work: The technician came to my house to perform an Air Conditioner tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mickey G.
06/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We spent about $300. They snaked out the main water line. The experience was good. Everything was done on time. There was no problem. We will use them again in the future.
Description of Work: McPhillips Plumbing Heating & Air Conditioning Co checked, repaired and tuned up our water boiler about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Charlotte W.
04/2010
5.0
plumbing
  + -1 more
So I finally called McPhillips at 8:30am and asked if they did that kind of work and she said absolutely. Told me Mike would be there between 9 and 10. Mike showed up around 9:30, replaced the pipe, fixed it to the house and told me that the house would probably fall down before the vent pipe did. And he was right. It's there for life. I love McPhillips. They are prompt, all the guys are courteous and pleasant as well as the office staff, and I would not use any other HVAC company.
Description of Work: I had an ongoing problem with a dryer vent. It kept coming away from the house no matter how much duct tape we used to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JOHN K.
04/2010
5.0
plumbing
  + -1 more
contractor did an excellent job,very responsive.,have used mcphillips many times and have been satisfied.
Description of Work: installed bathroom sink,cut hole into wall holding shower and fixed water leak ,installed new shower door,snaked blocked pipe kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

JOANMARIE AND CLARK B.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
We are satisfied with their service. The last time they came was when we had a problem with the air conditioning not working because our filter was clot. They are a really big company.
Description of Work: We use McPhillips Plumbing Heating & Air Conditioning Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine F.
11/2009
4.0
heating & air conditioning/hvac
  + -1 more
We use them for both heating and air conditioning needs. We have always used them. They are fine. They are pretty responsive and fast. We are using them again for some work, very shortly.
Description of Work: We use McPhillips Plumbing Heating & Air Conditioning. The last time they came out was a year ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Kristen C.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
Curteous upon arrival. Quick diagnosis of problem. Went out of way to find a motor for my older furnace. Installation went smooth. I had heat back on within 4 hours!
Description of Work: The motor that activates the blower on my furnace died. The technician who serviced my furnace went beyond the call of duty - staying late into the night on a friday night to make sure the problem was solved. Oustanding service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH B.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
They have serviced the air conditioning before. They hadn’t cleaned it entirely. When they came back the second time, there was no charge at all. Their work has been satisfactory, and I am pleased with them. Their prices have been fair. They show up on time and clean up after themselves. In the past, I had used them for plumbing and then I decided to use them for more work. They were very reliable. They also replaced a hot water tank for me.
Description of Work: They serviced my air conditioning unit and furnace. They unclogged the drainage pipe from my air conditioning unit 2 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ROCHELLE B M.
03/2009
5.0
plumbing
  + -1 more
McPhillips is always prompt and does a complete, thorough job. The plummer was Rick Light. He was done other plumbing jobs (see other reports) for me and is always professional, work done in a timely fashion, and will recommend any other future work that may need to be done. All questions are answered and if there is no problem (as in the case of the loose pipes), then an explanation is given and no unnecessary work is performed.
Description of Work: Replaced section of kitchen wasteline at basement ceiling and shortened A/C condensation drain at horizontal run below laundry sink so it could drain. Also checked noise when upstairs toilet flushed for loose pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

ROCHELLE B M.
03/2009
5.0
drain cleaning
  + -1 more
Toilet was blocked and exact cause unknown. Called McPhillips and a plummer came out within 2 hours. There was no emergency charge. Toilet was unblocked and checked. The only possible explanation was the type of toilet paper (2 ply) used. I was told that some toilets don't operate very well with 2 ply toilet tissue. After replacing with 1 ply tissue, no problem has occurred. The plumber was Rick Light. He was done other plumbing jobs at my house and all have been corrected with no additional problems. He is professional and the company responses to problems quickly and jobs done promptly.
Description of Work: Unblocked an upstairs toilet. Checked toilet trap and reset toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

RONALD H.
03/2009
5.0
heating & air conditioning/hvac
  + -1 more
Everything was great, they explained their work to me professionally. They were here right on time and very responsive to my needs.
Description of Work: I hired them to fix my central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$403

09/2007
3.0
drain cleaning
  + -1 more
I was surprised with the price of just snaking a drain, I did not use them.
Description of Work: Called to get an estimate for snaking out a sink drain.

Rating CategoryRating out of 5
value
3.0

$100

PATTY H.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
It went really well. Bob the repairmen was honest, efficient and respectful and on time! The A/C unit is 27 years old. He didn't try to sell me anything, but rather gave me the info I needed to make the decision of repairing or not. The first inspection was in April. Bruce in the office said it needs to be 50 degrees or warmer to test the A/C. They came back in June (my choice of month) and did not charge a service charge. I am recommending them to the entire neighborhood!
Description of Work: I needed a point of sale inspection for furnace, hot water tank and central air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria S.
05/2007
4.0
drain cleaning, plumbing
  + 0 more
The technician kind of scared me at how out of breath he was. When he was going back to the truck he almost fainted, which was very nerve wracking for me. It was very disconcerting.
Description of Work: The bathroom sink would not drain. I called McPhillips on Friday evening and they came out Monday.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Contact information

16115 Waterloo Rd, Cleveland, OH 44110

mcphillips.comuf.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Electrical,
Water Heaters,
Sewer Cleaning,
Water & Smoke Damage,
General Remodeling

FAQ

Mcphillips Plumbing Heating & Cooling is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

No, Mcphillips Plumbing Heating & Cooling does not offer free project estimates.
No, Mcphillips Plumbing Heating & Cooling does not offer eco-friendly accreditations.
No, Mcphillips Plumbing Heating & Cooling does not offer a senior discount.
Yes, Mcphillips Plumbing Heating & Cooling offers emergency services.
No, Mcphillips Plumbing Heating & Cooling does not offer warranties.
Mcphillips Plumbing Heating & Cooling offers the following services: Residential, commercial and industrial plumbing, heating, cooling, hot water, piping, fire sprinkler, remodeling, sewer, humidification, installation & repair.

Contact information

16115 Waterloo Rd, Cleveland, OH 44110

mcphillips.comuf.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed