K & K Heating & Cooling: Your trusted choice for heating and A/C in Northeast Ohio. Our small family owned business is here for you with 24/7 emergency service. Contact us today!
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioning & Heating - Repairs, Maintenance, Installation, & Sales.
The technician that came to my house was great! He was so helpful, he explained everything, including what could have been the problem, all while diagnosing what WAS the problem. He found what ended up being the problem, fixed it, cleaned everything up, checked to make sure everything was running efficiently and correctly (including temperatures, PPM, etc.) and explained a lot of general upkeep and maintenance stuff. I couldn't be happier. I'm so glad I found this company, and I will DEFINITELY be calling them back ANYTIME I have a problem.
Description of Work: Furnace stopped working, needed diagnosis, tune up, and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & K Heating & Cooling
Thank you for taking the time to share your experience. Let us know if you need anything in the future.
CHARLOTTE K.
03/2017
4.0
water heater repair
+ -1 more
It was good. The workers who came out were okay and they cleaned up.
Description of Work: This was an Angie's List Big Deal for a water heater tune-up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$69
Response from K & K Heating & Cooling
Thank you for taking the time to share your experience. I'm sorry that we weren't able to meet all of your expectations. If you have some free time please call or email me so that we discuss what we could have done better. Thanks again. Keith.
Sara-Jane S.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Arrived on time. Fixed the problem.
Description of Work: Repaired broken AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel C.
02/2017
5.0
water heater repair
+ -1 more
Perfect. Didn't find anything wrong but explained what might happen in the future.
Description of Work: Water heater check out and future recommendations for hot water
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & K Heating & Cooling
Thank you for sharing your experience. Let me know if you need anything in the future. Keith.
Jon S.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
The technician was amazing and I will have them do my yearly maintenance every year from now on.
Description of Work: Checked Furnace and replaced filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Response from K & K Heating & Cooling
Thank you for taking the time to share your experience. I will be sure to let Jesse know how pleased you are. Keith.
ANDY S.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
It took him about an hour to do the service. He cleaned up.
Description of Work: He did the cooling and he did the furnace check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & K Heating & Cooling
Thank you for sharing your experience. Keith.
Paul C.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went well. The weather the night before was horrible and schools were closed that morning but they still got there, completed the job and helped me reset my thermostat. I will call them first next time. The most important thing to me was that they communicated with me before the appointment and on their way to my house. I never had to stand there wondering when they might arrive.
Description of Work: We had our boiler checked and cleaned in December
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from K & K Heating & Cooling
Thank you for sharing your experience. In our industry we need to be ready rain, alley, or snow like the mailman. When the weather is at it'[Member Information Removed] worst we seem to be the busiest. We strive to always keep a good line of communication through the entire process. Keith.
Sheila F.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great and the technician was very thorough!
Description of Work: furnace maintanence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from K & K Heating & Cooling
Thanks for the kind words. Keith
Mary G.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
The two service technicians were very prompt and professional and their pricing was very reasonable. I would recommend this company for any HVAC job. Thank you, K & K
Description of Work: Furnace stopped working. Needed new igniter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & K Heating & Cooling
Thank you for taking your time to share your experience. We are always here to help. Keith.
Matthew M.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
I have the furnace serviced every year and K&K was the first company that went above and beyond. Checked all components for proper function, combustion, and thoroughly cleaned the unit. It was not the typical hit it with a vacuum and done. He removed components and actually cleaned them. Excellent service would use again and again. He is truly someone I would trust to be fair and honest and excels at his trade.
Description of Work: Furnace inspection and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from K & K Heating & Cooling
Thank you for taking the time to share your experience. It is our goal to go above and beyond to make sure that your happy.
Francine A.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Perfect, Bought the furnace inspection with coupon. They extended a similar discount for the AC inspection. They were very accommodating in view of my schedule. The promptly repaired and/or replaced the parts that had issues. Very professional.
Description of Work: Inspection of furnace as well as AC and humidifier for the sale of a home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from K & K Heating & Cooling
Thank you for taking the time time give your feedback. Don't hesitate to call me if you have any other questions during the sale of the house. Keith.
Elizabeth Z.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
The technician was very informative and took his time to explain the hows and whys. Very nice gentleman. Would hire again!
Description of Work: Furnace cleaning and tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & K Heating & Cooling
Thank you for taking the time to share your feedback. I will definitely pass this on the Jesse and thank him for doing a great job. Keith
Robert G.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
It went smoothly. Keith is obviously highly trained and eager to do a good job. I can't recommend K&K too highly.
Description of Work: Annual inspection. 22-point furnace inspection and cleaning. Remove and clean burners and flame sensor. Vacuum out furnace. Test pressure switch. Test combustion stack. Test humidifier. Upgraded electrical connections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from K & K Heating & Cooling
Thank you for taking the time to write a review. I hope all is still well with the furnace and humidifier. Feel free to email me if you have any more questions. Keith
joan S.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Things went very well - Keith is responsive, affordable and professional. He explained what he was doing as he goes and answered any questions I had. He also made a recommendation for replacement of both the furnace and A/C with pricing estimates so we can plan accordingly. I will continue to use and highly recommend K&K Heating and Cooling.
Description of Work: I have used K&K Heating and Cooling on three occasions - once as an emergency for a rental property and twice at my home. Keith is very responsive and professional. He assessed the problems and fixed them. One is an old gravity furnace that needed the furnace/ignitor cleaned/replaced ($148); the other is a 10 year old Train that had a service then the control panel and ignitor replaced ($569). He does not push you to replace old furnaces, but he does make professional recommendations and explains why he thinks it is for the best. We are trying to make our old furnace last a little longer before we replace, and Keith is helping us do that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$717
Marta O.
10/2016
1.0
heating & air conditioning/hvac
+ -1 more
I'm looking for someone more responsible to do the job.
Description of Work: I needed an estimate for a new boiler. The technician came to my home, measured and took pictures of my current system, agree on calling back with an estimate, three weekes already pass, never call or email with the cost of the new system and labor.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$7,000
Response from K & K Heating & Cooling
Thank you for taking the time to write a review and give us your feedback. I apologize for the lack of follow through on the boiler estimate. I am putting some new procedures in place to make sure that this doesn't happen again. I really appreciate the feedback even though it is negative because we are unable to improve if all we hear is good job. The negatives are just as, if not more important to help us provide the service that you expect. I also sent you an email and if you have time I would love to hear any additional feedback that you may have. Again, thank you for taking the time to give us your feedback and sharing your experience. Keith
Mark B.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
Good work. Kevin's communication was good, he was professional, and he provided valuable education and instruction on my equipment.
Description of Work: AL deal for furnace inspection and tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & K Heating & Cooling
Thank you for taking the time to give your feedback. Keith
Jeff V.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Keith responded to my voicemail very quickly and was able to stop out right away. Our air conditioning froze up the night before. He was thorough and explained everything he was looking at. Couldn't find the culprit but the system is back up and running.
Description of Work: Inspect and Troubleshooting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Chrys C.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent work! My AC was actually frozen and had to defrost before Keith could work on it. Keith rearranged his schedule to make sure he could come out the next day to fix it before my family came to visit. Wonderful people and excellent work and prices. Thank you so much!!!!
Description of Work: AC repair and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Reshae M.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
Super quick, informative, and professional
Description of Work: 20-point air-conditioning tune-up and refrigerant fill up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karen M.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
It was great.! Keith was informative and thorough. Aside from furnace cleaning, he educated us on various ways to connect our dehmidifier in our basement. Other recommendations were given for future maintenance.
Description of Work: Removed and cleaned burners, flame sensor and vacuumed out furnace. Performed a cycle test operation and checked motor amp draws.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
SARAH J S.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
He was an superb worker and did a real good job. He was friendly and smart and cleaned up after himself.
Description of Work: I bought a big deal for a winter furnace inspection and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from K & K Heating & Cooling
Thank you for taking the time to write a review. This cold weather is definitely giving the furnace a test now. Don't hesitate to call if you have any questions. Thank you. Keith.
Ian W.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
Did a great job -- very polite, thorough, punctual, good communication. Very happy with service.
Description of Work: Heating Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from K & K Heating & Cooling
Mr. [Member Name Removed] Thank you for taking the time to write a review. Keith
Cynthia W.
11/2015
5.0
water heater repair, heating & air conditioning/hvac
+ 0 more
KEITH WAS VERY PROFESSIONAL AND HAD A GREAT PERSONALITY. HE DID A VERY THOROUGH CLEANING & ASSESSMENT OF MY HVAC AT A VERY REASONABLE PRICE. I FELT THAT HE WAS HONEST & HARD WORKING AND I WOULD DEFINITELY USE HIM AGAIN!
Description of Work: KEITH EXPERTLY SERVICED MY WATER HEATER & FURNACE & REPLACED A WORN OUT PART.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from K & K Heating & Cooling
Ms. [Member Name Removed] Thank you for taking the time to write a review. Im glad we lived up to your expectations. Keith
Fred K.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
Ken was very professional and very neat & tidy. We will use them again.
Description of Work: Complete tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from K & K Heating & Cooling
Thank you for taking the time to write a review. Keith.
Lois N.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
Very professional. My Air conditioner stopped working and I called K & K come out and fix it. He said he would be able to come the same day in a few hours. Keith was right on time. Did not take him long to figure out the problem and had my air conditioning back on quickly. Very reasonable nice young gentleman. I will definitely recommend to my family and friends.
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
K & K Heating & Cooling is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
K & K Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, K & K Heating & Cooling does not offer free project estimates.
Yes, K & K Heating & Cooling offers eco-friendly accreditations.
No, K & K Heating & Cooling does not offer a senior discount.
Yes, K & K Heating & Cooling offers emergency services.
No, K & K Heating & Cooling does not offer warranties.
K & K Heating & Cooling offers the following services: Air Conditioning & Heating - Repairs, Maintenance, Installation, & Sales.