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Joe's Lock & Key

Locksmiths, Buying Services

About us

Locally Owned and operated since 1994. We offer prompt, professional service, with a personal touch, at an affordable price. Angie's List member discounts! No subs. Cost is determined by the job. Call for pricing. Credit Cards Accepted!

Business highlights

32 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.

Services we don't offer

CREDIT, BILLING/OPEN ACCOUNTS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 551-575 of 621 reviews

Stephen S.
04/2016
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Response from Joe's Lock & Key
Thank you for the positive review!!

Jen B.
03/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$160

Response from Joe's Lock & Key
Thank you for the positive review!

Laura B.
03/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Joe rekeyed four locks for a home I recently purchased. He performed the job in a timely manner and also explained exactly what he was doing. He is personable and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Joe's Lock & Key
I'm glad I could help! Thank you for the positive review!!

M. Z.
02/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Joe's Lock & Key
Thank you for the "A" rating!

ANNA K.
01/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: He fixed my locks without replacing them and fix the doors where they needed to be fixed. I thought he was great and the price was right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Joe's Lock & Key
I'm happy I could help. Thanks for the positive review!!

Beverly H.
01/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: He was punctual and did an excellent job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the positive review!

RICHARD C.
01/2016
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Joe's Lock & Key
Thank you for the "A" rating!!

Chase F.
01/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Joe unlocked and replaced a door knob + lock on a dutch door and another door knob. He did a good job and was good to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Joe's Lock & Key
Thanks for the positive review, and for using my service!!

James D.
01/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Called Joe and he was able to come out that day in the afternoon. Wanted him to rekey all of our exterior locks to new/same keys. He saved us money by keying the older doors to the same key as the ones we recently had installed (keys were still secure in their shipping package). While at our house he showed me how to adjust locks when doors swelled and explained how I could order a lock for a door he didn't carry parts to. Very friendly, courteous, and quick with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Joe's Lock & Key
I'm glad I could help! Thank you for the positive review. And Happy New Year!

Elaine A.
12/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Joe's Lock & Key
Thank you for the positive review!

Don A.
12/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the "A" rating!

Jiang Q.
11/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Joe's Lock & Key
Thank you for the positive review!!

Tracey T.
11/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Repaired door handles that had fallen off due to a missing screw and tightened another handle that was loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Joe's Lock & Key
Thank you for the positive review!!

gia I.
10/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the "A" rating!

Peter G.
09/2015
5.0
locksmith
  + -1 more
.
Description of Work: He changed all my locks including garage. Or took less time as cost less money then his estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Joe's Lock & Key
Thank you for using my service and the "A" rating!

CAROLE B.
09/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Very responsive to my phone messages. Made an appointment for two days later. He called to say he could come a day earlier if needed so project was done a day earlier. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Joe's Lock & Key
Thank you for the positive review!!

Steven R.
08/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Joe's Lock & Key
Thank you for the "A" rating!!

Greg N.
07/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Rekeyed front and back doors. Excellent experience. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Joe's Lock & Key
Thank you for the "A" rating!!

Ruth G.
07/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
I'm happy I could help! Thanks for the positive review!!!

Ruth H.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Very friendly and professional. Neat, clean, on-time, great job! Very happy and would recommend to anyone looking for a trustworthy, competent locksmith.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Joe's Lock & Key
Thank you for the positive review and "A" rating!!

Paul & Amy M.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: They repaired a lock on our front door. It was stuck. They unstuck it. He was very helpful. Left a voice mail for him; he returned the call. Came when he said he would; did what he said he would; charged what he said he would. Pleasant, helpful, courteous. Went very well. Family felt very satisfied with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Joe's Lock & Key
Thanks for the positive review, and for using my service!!

Andrea S.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: I had a busted lock fixed for an old iron security door that is no longer made. I also had that security door and my other one re-keyed so one key works for both. The work was top-notch. I took pictures of the door and sent them to him via text and he let me know up front that the challenge would be finding a replacement lock for the door but that he would try to locate some old parts to get the job done. He came by the very next day and he indeed had parts to fix it! He stayed in constant contact with me throughout the entire time from setting up the appointment until he arrived. He worked fast and made sure my new keys worked and my old ones didn't before he left. He also offered suggestions on extending the life of the locks. Very friendly, professional guy and the price was right! I highly recommend his services and will be using him again myself for another job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Joe's Lock & Key
I'm glad I could help!! Thank you for the positive review!!

Laura K.
06/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Joe's Lock & Key
Thank you for the "A" rating!

Beverly F.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Provided entry, changed 14 locks, provided new keys. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Joe's Lock & Key
Thank you for the positive review and "A" rating!!

Maggie R.
04/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: our lock was sticking and some days we couldn't get in. He offered to either fix it or replace it. When he came, my husband felt replacing it was better. He had the product, did the job. Good value

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Joe's Lock & Key
Thank you for the positive review!! I was happy to serve you!!

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Buying Services

FAQ

Joe's Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Joe's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Joe's Lock & Key offers free project estimates.
Yes, Joe's Lock & Key offers eco-friendly accreditations.
No, Joe's Lock & Key does not offer a senior discount.
Yes, Joe's Lock & Key offers emergency services.
Yes, Joe's Lock & Key offers warranties.
Joe's Lock & Key offers the following services: Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.
CREDIT, BILLING/OPEN ACCOUNTS.

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM