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Joe's Lock & Key

Locksmiths, Buying Services

About us

Locally Owned and operated since 1994. We offer prompt, professional service, with a personal touch, at an affordable price. Angie's List member discounts! No subs. Cost is determined by the job. Call for pricing. Credit Cards Accepted!

Business highlights

31 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.

Services we don't offer

CREDIT, BILLING/OPEN ACCOUNTS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 621 reviews

Irene H.
10/2023
5.0
locksmith
  + -1 more
I had my mother's locks replaced. Joe and his assistant did a wonderful job.
Description of Work: Locks replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN I.
12/2021
5.0
locksmith
  + -1 more
We replaced the exterior man doors to our house. This resulted in 6 different keys to get into the house. Joe rekeyed 3 man doors and a screen door so that we could use just 1 key. He had to replace an older door knob and deadbolt so they could use the right lock core to match the new units. Joe was very responsive, punctual, and quick. He took care to ensure that everything was working smoothly and that I was happy. Our entire interaction was easy and stress-free. I would definitely recommend him and would hire him again.
Description of Work: Locks rekeyed, duplicate key cut, doorknob/deadbolt set replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Gary V.
12/2021
5.0
locksmith
  + -1 more
I located joe on line as I did not know of any locksmiths in my area.i contacted Joe after reading about his company. He was able to come to my home that same day. He and John were not only professional but also extremely personable. They rekeyed our lock and made us a total of 6 keys. Outstanding work...outstanding service...outstanding team.
Description of Work: Rekeying of front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ann H.
11/2021
5.0
locksmith
  + -1 more
Joe was able to repair the lock on my back door that has been there since my house was built in 1937! I was very impressed with his knowledge and promptness. I would definitely hire him again!
Description of Work: Locksmiths Fix the lock on my back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Daniel B.
09/2021
5.0
locksmith
  + -1 more
Joe was super friendly and quickly helped me out with couple of doors in my house that needed fix that were off centered or locked not working. He also helped with suggestions for repairs needed. I would hire him again! Thank you Joe
Description of Work: Door Lock fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Claire S.
08/2021
5.0
locksmith
  + -1 more
Process was easy from start to finish, and Joe was very responsive. I was able to get my project done in less than 24 hours from contacting him.
Description of Work: Latch replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jay T.
08/2021
5.0
locksmith
  + -1 more
Things went very well, Joe was a professional, kind and courteous!!
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bridget R.
08/2021
5.0
locksmith
  + -1 more
Joe was great! He re-keyed all of our locks after purchasing a new home. He was friendly and efficient, and made some recommendations for both the short and long term. We were very pleased with his service and would recommend to anyone in need of locksmith services!
Description of Work: Rekey home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Alan F.
08/2021
5.0
locksmith
  + -1 more
Joe's did the work, which required changing some of the cylinders, well and efficiently. He was punctual, very professional, and had everything in his van that was required for the job.
Description of Work: I wanted to change the locks on a rental house so the same key would open all four doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

mary P.
07/2021
5.0
locksmith
  + -1 more
Very helpful acquiring a specialty lock. Replaced two locks and made extra keys with a smile. Very informative and professional who went the extra mile. Will recommend to my family and friends!
Description of Work: Two locks were replaced and keys were made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Bradford P.
03/2021
5.0
locksmith
  + -1 more
Joe showed up 15 minutes after I called - he did his best to open the lock, but in the end had to drill and hammer it out. Once in, I had him replace the old night latch lock with a modern deadbolt. He also re-keyed the handle to match the new deadbolt. The whole operation took less than an hour.
Description of Work: I was locked out of my condo - the key worked but the lock would not open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

al H.
02/2021
5.0
locksmith
  + -1 more
Great service. Arrived precisely on time. Friendly, professional. Was able to open the lock, and also helped fix some of the lock function for the future (dremel / polish, align the sliding mechanism). Would hire again
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Joe's Lock & Key
Thanks for the v5 stars! I'm glad you are satisfied with my work!!

Jason H.
02/2021
5.0
locksmith
  + -1 more
Awesome! Joe and John did great work! They were professional, knowledgeable, efficient and friendly. I would definitely hire them again.
Description of Work: Changing locks, rekeying locks, fixing strikers, making keys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Joe's Lock & Key
We aim to please! Thanks for the positive review!!

DAN P.
01/2021
5.0
locksmith
  + -1 more
He came out and within a short period of time disassembled the lock, made the repair and got it to work. Because of its age the door is difficult to operate but it does work. He also adjusted the frame strike plate. I would highly recommend him.
Description of Work: I have a 98 year old home with a lock on the front door that needed repair. Joe reached out provided free information to help me deal with the problem and after cleaning reassembling the lock I still was unable to get it to work. He came out and repaired it and the striking plate on the frame so the door would close properly also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Joe's Lock & Key
I'm glad I could help! Thanks for the positive review!!

Tim W.
11/2020
5.0
locksmith, buying services
  + 0 more
Joe had the part for the 15 year old door. Showed up as scheduled, repaired as promised at the quoted price.
Description of Work: Replace Lock mechanism in sliding glass door

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Joe's Lock & Key
Thanks for the 5 stars!!

Mary Lou Z.
10/2020
5.0
locksmith, buying services
  + 0 more
Joe did a super job! He was very professional. He was on time and did an excellent job replacing my locks. I would hire him again!
Description of Work: He replaced locks on my front and back doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Joe's Lock & Key
I'm glad I could help! Thanks for the positive review!!

Savannah C.
09/2020
5.0
locksmith, buying services
  + 0 more
Joe was very communicative and completed the job quickly!
Description of Work: Locks in our offices replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from Joe's Lock & Key
Thanks for the positive review!!

Charles D.
09/2020
5.0
locksmith
  + -1 more
Came out the next day after I called; on-time; fast work; cleaned up; took credit card. Overall, great job. Thanks.
Description of Work: Installed smart keypad deadbolts on 2 doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Joe's Lock & Key
I'm glad you are satisfied with my work!! Thanks for the 5 stars!

Ken S.
09/2020
5.0
locksmith, buying services
  + 0 more
He was right on time. Did a great job. Had a nice selection of new door knobs to choose from.. Very satisfied.
Description of Work: new keys and new door knob

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Joe's Lock & Key
I'm happy you are Pleased! Thanks for the 5 stars!

Terry G.
09/2020
5.0
locksmith
  + -1 more
Joe arrived same day I called. He was courteous, professional, and got the lock replaced within 15 minutes. I was impressed and would hire him again should the need arise.
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Joe's Lock & Key
Thanks for choosing my business and the positive review!

Lisa J.
09/2020
5.0
locksmith
  + -1 more
Joe advised me well on servicing an old lock and charged a reasonable price. He also contacted me in record time to schedule a time to stop by. The entire process was quick and painless!
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
I'm glad it went smoothly! Thanks for the positive review!

Colin M.
08/2020
5.0
locksmith
  + -1 more
Joe was on time and completed his work quickly. Price was 60 labor + 20 per lock rekeyed. He even realized my door's hinge was loose and tightened it. Would definitely use again.
Description of Work: Locks rekeyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Joe's Lock & Key
We aim to please! Thanks for the 5 stars!

chip J.
07/2020
5.0
buying services
  + -1 more
great, Joe did my house and then I recommended him to my girlfriend, we are both satisfied customers
Description of Work: looks rekeyed
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
Thanks for the 5 stars! I appreciate it!!

Sharon R.
06/2020
5.0
locksmith, buying services
  + 0 more
Very well. Joe responded quickly to my non-emergency request. He was in continual contact with me, calling shortly before arrival to verify appointment, and arriving promptly at scheduled time. He worked quickly and efficiently, completing all work to my satisfaction. I truly appreciated his courtesy and professionalism.
Description of Work: Several locks needed repair; one needed to be replaced

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
I'm glad you are satisfied! Thanks for the positive review!1

M A K.
03/2020
5.0
locksmith
  + -1 more
Joe was punctual, friendly and took care of busy quickly. Very happy with service.
Description of Work: Unlock and replace deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thanks for the positive review!

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Buying Services

FAQ

Joe's Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Joe's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Joe's Lock & Key offers free project estimates.
Yes, Joe's Lock & Key offers eco-friendly accreditations.
No, Joe's Lock & Key does not offer a senior discount.
Yes, Joe's Lock & Key offers emergency services.
Yes, Joe's Lock & Key offers warranties.
Joe's Lock & Key offers the following services: Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.
CREDIT, BILLING/OPEN ACCOUNTS.

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM