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Joe's Lock & Key

Locksmiths, Buying Services

About us

Locally Owned and operated since 1994. We offer prompt, professional service, with a personal touch, at an affordable price. Angie's List member discounts! No subs. Cost is determined by the job. Call for pricing. Credit Cards Accepted!

Business highlights

32 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.

Services we don't offer

CREDIT, BILLING/OPEN ACCOUNTS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 526-550 of 621 reviews

Matthew R.
10/2019
5.0
locksmith
  + -1 more
Good work at a good price
Description of Work: Replace a handful of locks and knobs in the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
Thanks for the 5 stars!!

Jerry K.
07/2019
5.0
locksmith
  + -1 more
Excellenta
Description of Work: Unlock front door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Joe's Lock & Key
Thanks for the "A" rating!

Chris R.
01/2019
5.0
locksmith
  + -1 more
Great service and great guy!
Description of Work: Deadbolt installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Joe's Lock & Key
Thanks for the positive review! Please call me if you need anything else!

Patrick B.
03/2018
5.0
locksmith
  + -1 more
very well very professional
Description of Work: new locks, new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Joe's Lock & Key
Thanks for the "A" rating!

Steve W.
08/2017
5.0
locksmith
  + -1 more
It went well
Description of Work: rekeyed entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thanks for the positive review!

William B.
08/2017
5.0
locksmith
  + -1 more
Excellent service Excellent price.
Description of Work: Rekey door locks
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
I'm happy you are pleased with my service! Thanks for the "A" rating!!

yildiz K.
08/2017
5.0
locksmith
  + -1 more
Excellent!
Description of Work: Changed lock and dead bolt combinations. Made 4 keys on the spot. A true professional. Very reasonable. Very Highly recommended .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

Response from Joe's Lock & Key
Thanks for using my service, and positive review!

RICK W.
02/2017
5.0
locksmith
  + -1 more
Excellent service
Description of Work: Professional, prompt. Highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Joe's Lock & Key
Thanks for the "A" rating!

Beth P.
12/2016
5.0
locksmith
  + -1 more
great - I highly recommend Joe!
Description of Work: dead bolt installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the positive review!

Denise Z.
10/2016
5.0
locksmith
  + -1 more
Great. He was fast and efficient.
Description of Work: He changed the locks on my front door and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Joe's Lock & Key
Thanks for the positive review and for using my service!

Kelly B.
10/2016
5.0
locksmith
  + -1 more
Fantastic!
Description of Work: Joe was able to make a key for a very old lock in which the key was lost. It was quite a challenge, but he did it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Joe's Lock & Key
I'm happy to serve you! Thanks for the positive review!

Robert Y.
07/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Joe did a great job. He was always able to be reached.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the positive review!

Denise S.
07/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: He freed up the lock and explained the problems with the installation and corrected the problem so it would work. He also made other significant recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the positive review!!

Marty N.
06/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the "A" rating!!

Paul S.
04/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
Thank you for the positive review!

John M.
04/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Re-keyed locks in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Joe's Lock & Key
Thanks for the call and "A" rating!

Susan H.
04/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Opened two safes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Joe's Lock & Key
I'm glad I could help! Thanks for the "A" rating!!

LEONARD H.
07/2002
5.0
locksmith
  + -1 more
JOE ARRANGED TO CALL ME A HALF HOUR BEFORE HE ARRIVED, SO I COULD LEAVE WORK AND MEET HIM AT MY HOUSE. HE CALLED AND SHOWED UP ON TIME. HE WORKED QUICKLY AND DID A GOOD JOB.
Description of Work: RE-KEYED SIX LOCKS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

SHEILA P.
07/2002
5.0
locksmith
  + -1 more
HE WAS VERY GOOD. HIS PRICES WERE CONSIDERABLY BETTER THAN OTHERS I LOOKED INTO. WE THOUGHT HE DID A GREAT JOB.
Description of Work: THEY REPLACED OUR LOCKS AND SET IT UP FOR US TO ONLY NEED TO USE ONE KEY THROUGHOUT ALL OF OUR DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne and Paul E.
07/2002
5.0
locksmith
  + -1 more
MADE RECOMMENDATIONS FOR LESS EXPENSIVE REPAIRS AND DID ADDITIONAL WORK THAT I HADNT CALLED HIM ABOUT. HE CAME THE SAME DAY. WAS VERY PROMPT. PRICE WAS VERY FAIR. NICE PERSON TO WORK WITH.
Description of Work: REPAIRED A BOLT WHERE THE TURNKEY HAD FALLEN. HAD ALL LOCKS KEYED TO THE SAME KEY AS OUR OLD KEYS WERENT WORKING BECAUSE THEY WERE COPIES MADE OF COPIES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARCIE A.
06/2002
5.0
locksmith
  + -1 more
JOE CAME OUT AND ASSESSED ALL THE HARDWARE SHE NEEDED TO BY AND GAVE HER A LIST SO SHE COULD BUY THE STYLES SHE WANTED. SHE THOUGHT THIS WAS A VERY NICE GESTURE OF HIS.
Description of Work: HE RE-KEYED SEVERAL LOCKS AND REPLACES SEVERAL DOOR KNOBS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOHN AND IVY R.
06/2002
5.0
locksmith
  + -1 more
MR. FRADETTE AND I TALKED OVER THE DIFFERENT DOORS AND WHAT EACH NEEDED TO BE FUNCTIONAL AND DETER INTRUDERS. HE COULD DO ANYTHING I ASKED, HAD GREAT IDEAS, AND DISCOURAGED UNNECESSARY LOCK INSTALLATION.
Description of Work: REPAIR AND REPLACE LOCKS ON THREE DOORS OF OUR NEW (OLD) HOUSE, INCLUDING MODERN KITCHEN DOOR, FRENCH DOORS TO PATIO, AND FRONT DOOR WITH ANTIQUE LOCK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARGIE B.
11/2001
5.0
locksmith
  + -1 more
CAME OUT ON A SATURDAY WITHOUT CHARGING EXTRA. DID A GOOD JOB. VERY RESPONSIVE. A FEW MINUTES EARLY FOR THE JOB.
Description of Work: REKEYED SEVERAL LOCKS AND MADE COPIES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN M.
08/2001
5.0
locksmith
  + -1 more
REALLY TERRIFIC. SPENT TWO HOURS FINDING THE RIGHT PARTS TO MAKE LOCK WORK PERFECT. VERY DETERMINED TO FIX PROBLEM, SINCE LOCK WAS INSTALLED IMPROPERLY.
Description of Work: REPLACED LOCK ON FRONT DOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

KAREN G.
05/2001
5.0
locksmith
  + -1 more
THE GENTLEMAN WAS SO COURTEOUS. HE WORKED QUICKLY EVEN THOUGH WE WERE LITERALLY MOVING THINGS IN AROUND HIM.
Description of Work: REKEYED OUTSIDE LOCKS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Buying Services

FAQ

Joe's Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Joe's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Joe's Lock & Key offers free project estimates.
Yes, Joe's Lock & Key offers eco-friendly accreditations.
No, Joe's Lock & Key does not offer a senior discount.
Yes, Joe's Lock & Key offers emergency services.
Yes, Joe's Lock & Key offers warranties.
Joe's Lock & Key offers the following services: Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.
CREDIT, BILLING/OPEN ACCOUNTS.

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM