Joe's Lock & Key

HE LOOKED AT THE LOCKING MECHANISM THAT WAS THERE AND TOLD US HOW TO IMPROVE IT. HE DID NOT TRY TO SELL ME ANYTHING I DID NOT NEED.

VERY POLITE AND RESPONSIVE. GAVE GOOD ADVICE, DID NOT TRY TO UPSELL US TO MORE EXPENSIVE OPTIONS. QUICK TURNAROUND TIME.

VERY IMPRESSIVE. JOE WAS VERY POLITE, PUNCTUAL AND PROFESSIONAL, AND SUGGESTED THE BEST SOLUTION FOR REKEYING THE LOCKS (MAKING TWO OF THEM USE THE SAME KEY). HE SUGGESTED A WAY TO CUT THE COST (HAVE FEWER CYLINDERS REKEYED) BUT I WENT WITH THE WHOLE PLAN. HE ALSO GENTLY REMINDED ME OF THE NEED TO HAVE A SPARE KEY BY THE DOOR IN CASE OF FIRE! IN ADDITION, HE ADJUSTED THE FRONT DOOR'S KNOB ASSEMBLY SO THE DOOR CLOSED MORE EASILY AT NO EXTRA COST. HIGHLY RECOMMEND.

VERY RESPONSIVE, COURTEOUS, PROFESSIONAL AND REASONABLY PRICED. I WOULD DEFINITELY USE HIM AGAIN.

RESPONDED QUICKLY TO REQUEST FOR SERVICE; WAS VERY PLEASANT, AND OFFERED USEFUL ADVICE ON LOCK SYSTEMS, AND SECURITY

EXCELLENT - VERY RESPONSIVE. SHOWED UP WITHIN 40 MINUTES OF MY CALL AND DID NECESSARY REPAIRS IN A VERY SHORT TIME.

COURTEOUS, PUNCTUAL, STAYED CLOSE TO THE ESTIMATE, GAVE US A $5 ANGIE'S LIST DISCOUNT. VERY GOOD WORK, WE APPRECIATE THE RESPONSIVENESS & PUNCTUALITY. VERY PLEASED.

EXCELLENT EXPERIENCE - CAME OVER ON A SATURDAY WHEN IT WAS MORE CONVENIENT FOR US INSTEAD OF CHARGING MORE TO COME OVER ON A WEEK NIGHT - DID NOT CHARGE FOR GARAGE DOOR WORK. GAVE AN ANGIE'S LIST DISCOUNT.

JOE DID TERRIFIC WORK, ACCOMMODATED MY SCHEDULE, WAS TIMELY, AND EXTREMELY PLEASANT. A+!

JOE CAME TO REPAIR THE LOCK WITHIN TWO HOURS AFTER MY CALL. HE WAS COURTEOUS AND HAD MY PROBLEM RESOLVED QUICKLY. I WOULD USE HIM AGAIN. HE GAVE ME A DISCOUNT BECAUSE I WENT THROUGH ANGIE'S LIST.

CAME OUT SAME DAY I CALLED, DID THE JOB QUICKLY, COST WAS LOWER THAN QUOTED BECAUSE IT REQUIRED LESS WORK THAN HE'D EXPECTED (HE DIDN'T HAVE TO OPEN THE LOCK BEFORE MAKING THE KEYS). GAVE AN ADDITIONAL PRICE BREAK FOR PAYING IN CASH INSTEAD OF BY CREDIT CARD. GREAT EXPERIENCE! I WILL DEFINITELY HIRE HIM AGAIN IF WE NEED A LOCKSMITH!

JOE ARRIVED AT THE TIME PROMISED, OFFERED SEVERAL OPTIONS, OFFERED THE ANGIE'S LIST DISCOUNT, AND COMPLETED THE JOB PROFESSIONALLY.

JOE WAS EXTREMELY RESPONSIVE AND PUNCTUAL. HE WAS NOT TOO SALESY AND LISTENED TO WHAT WE NEEDED. HE ALSO PROVIDED A 5% DISCOUNT FOR BEING AN ANGIE'S LIST MEMBER.

JOE WAS VERY PROMPT. HE SET UP AN APPOINTMENT THE SAME WEEK, CALLED BEFORE ARRIVING AND WAS THERE ON TIME. HE WAS VERY POLITE AND TOOK THE TIME TO EXPLAIN WHAT HE WAS DOING AND HOW TO MAINTAIN THE LOCKS. I WOULD HIGHLY RECOMMEND THIS COMPANY.

HE CALLED BACK THE SAME DAY AND CAME OUT THE NEXT DAY.

GREAT SERVICE, ARRIVED WITHIN 15 MINUTES OF MY CALL, GOOD EXPERIENCE.

THE OWNER, JOE FRADETTE, WAS VERY COURTEOUS AND MADE A GREAT PERSONAL PRESENCE; VERY PROFESSIONAL. SAVED MONEY FOR ME AND SOLVED THE PROBLEM VERY WELL.

JOE WAS THOROUGH, PROFESSIONAL, EXPLAINED THE OPTIONS, COMPLETED THE WORK EFFICIENTLY. I WOULD NOT HESITATE TO RECOMMEND HIM.

JOE WAS THOROUGHLY PROMPT AND PROFESSIONAL, CALLING TO CONFIRM THE TIME AND ARRIVING AT THAT TIME. BEST OF ALL, HE APPROACHED THE JOB WITH AN OPEN MIND, (HE HAD NEVER SEEN A LOCK LIKE THIS BEFORE), AND REPAIRED IT FOR A SMALL FRACTION OF THE COST THE OTHERS HAD TALKED ABOUT. HE'S A TERRIFIC LOCKSMITH, AND A VERY KIND, PLEASANT PERSON. I CAN'T RECOMMEND JOE FRADETTE HIGHLY ENOUGH.

DID A VERY NICE JOB AND JOE IS VERY RESPONSIVE AND NICE.

HE SAID HE WOULD BE AT THE HOUSE IN ONE HOUR. HE QUOTED A PRICE OVER THE PHONE OF $60.00 TO $100.00. HE PERFORMED THE WORK IN A VERY EXPEDITIOUS AND PROFESSIONAL MANNER. THE WORK WAS COMPLETED IN UNDER ONE HOUR AND HIS INVOICE WAS $75.00 AFTER A 5% DISCOUNT FOR BEING A MEMBER OF ANGIE'S LIST. THE GRADE OF 'A' IN ALL ASPECTS IS WELL-DESERVED AND WE WOULD NOT HESITATE TO CALL JOE AGAIN.

VERY THOROUGH - CHECKED DOOR HINGES AND TIGHTENED THE DOOR HANDLE. PROMPT. CALLED ME AT WORK BEFORE THE APPOINTMENT SO I COULD MEET HIM THERE. THIS WAS VERY CONVENIENT. ALSO EXPLAINED WHY THE PROBLEM OCCURRED.

GREAT WORK. CALLED WHEN HE PROMISED TO DO SO AND ARRIVED ON TIME. THOROUGHLY PROFESSIONAL. AN EXEMPLARY SERVICE PROVIDER.

CALLED COMPANY AND CAME WITHIN AN HOUR;TERRIFIC JOB.

IT WAS GREAT!! CALLED ME RIGHT BACK WHEN I CALLED AND HERE WITHIN AN HOUR.