Locally Owned and operated since 1994. We offer prompt, professional service, with a personal touch, at an affordable price. Angie's List member discounts! No subs. Cost is determined by the job. Call for pricing. Credit Cards Accepted!
Business highlights
32 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly
Services we offer
Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.
Joe was was on time and personable. The cost was reasonable. I would use them again.
Description of Work: My father has home care. I wanted a room in the house to have a lock on it so my dad could keep his wallet and other personal items in when the nurses came to check on him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David and Parvin W.
08/2009
5.0
locksmith
 + -1 more
Fantastic job and very professional. He did more than he expected but did not charge me for it. I would recommend him to anyone.
Description of Work: Joe rekeyed 3 old locks and fixed some other doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Raymond L.
07/2009
5.0
locksmith
 + -1 more
We called Joe to fix our deadbolt on our back door. He was able to do the work within one day of our phone call. He was punctual and extremely polite and friendly. He gave us good advice on how best to protect our house. We were very pleased with his work. We will definitely call him again.
Description of Work: Installed deadbolt on back door; fixed existing deadbolt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
LAURA T.
07/2009
5.0
locksmith
 + -1 more
Joe was AWESOME today I found Joe's listing after I accidentally locked myself out of my garage (a stupid mistake I made after programming the door opener's remote control into my car's HomeLink system). He was at my door in a little over an hour after I called (and didn't charge any "rush" fees). So I would say he's very prompt & punctual. The work he performed was high quality & exactly what I asked for. He got me into my garage, and also changed the locks on my front & back doors and put everything all on one key (I just moved into my first home). His prices are very competitive and the quotes he gave over the phone were accurate. Like most other home repair specialists, you always get that little bit of "sticker shock" when you realize just how much you're spending for labor (who hasn't ever almost fallen over when they get the bill from a plumber or electrician?), but he works quickly and efficiently, and I feel like I spent my money well. He's also a very nice guy--listened to my needs, didn't try to sell me things I didn't need (but did educate me on what the "best of the best" kinds of locking mechanisms entail), and was also great with my dog. Thanks Joe!
Description of Work: Installed new locks on front & back doors. Got me into my garage (that I accidentally locked myself out of) and changed the lock on that door to match the rest of my locks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Patricia B.
06/2009
5.0
locksmith
 + -1 more
Joe is OUTSTANDING. He was friendly to my dog as well as my 6 year old who kept trying to 'help.' He asked the questions to do the job right, treated my house like it was his, and wasn't overly chatty. He exudes the kind of confidence you want in a locksmith. The best part is that he made me extra keys (no charge), drilled a metal door (I thought it was wood), and change 3 locks. Over the phone he gave me the prices and I'd added it up to be about $150 (for the deadbolt and 2 doors to be changed) -- somehow (magic math, I think), he came to the same $150 I'd been planning. WOW.
Description of Work: I had Joe re-key my house to have matching keys for all the doors AND to change the locks out from the previous owners locks. In addition, I had him install a combination deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rajesh V.
06/2009
5.0
locksmith
 + -1 more
needed to rekey the locks in a new rental house. Joe responded promptly, and scheduled to come out the next day. He called ahead of time to confirm I was going to be there. He was throughly professional, knew exactly what to do, and made excellent suggestions about what locks needed to be rekeyed. He finished his job in less than 1 hr. Fantastic experience. Would highly recommend his services.
Description of Work: rekeyed 5 locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
R W & NANCY L.
06/2009
5.0
locksmith
 + -1 more
He came and looked at it. He did the work quickly and cleaned up after himself. He came on a Saturday and was on time.
Description of Work: Installed a dead bolt, installed a door knob and fix the door. (Cost shows $10 off and parts)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
DONNA M.
06/2009
5.0
locksmith
 + -1 more
My phone call to Joe, explaining my situation, started out as a very pleasant experience. He was personable over the phone, asked questions, and scheduled an appointment with me, letting me know he would call on the appointment day to verify that I still wanted him to come out. The day he came out he called me as stated and arrived at the appointed time. He is a very nice man who know's his business and completed his task within minutes. He was polite and professional and I would recommend his services to anyone.
Description of Work: Needed deadbolt unlocked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Dolores B.
06/2009
5.0
locksmith
 + -1 more
It went very smoothly. We were impressed with his knowledge and skill.
Description of Work: Was very knowledgable. Arrived on time and quickly fixed two locks. He was very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Elizabeth C.
05/2009
5.0
locksmith
 + -1 more
Joe was great! I called him in the morning, described the problem, and he came in the afternoon when it was convenient for me. Joe figured out what the problem was based on my description over the phone. When he arrived and looked at the lock, he found that it was exactly what he thought, but it required a more complex repair. He had to modify my lock and replace a piece with one that he fabricated in his truck while at my business. I should add that the lock is more than 15 years old, and we've had this piece "repaired" many times before. The previous locksmiths kept telling us we needed to replace the entire lock. Joe took the lock apart, showed me what the problem was, fixed the lock, and had me test it before he was done. He then told me that he would warranty his work for 1 year. And, if the lock broke within that period, he would replace it with a new one, and give me credit for some of the cost of this repair. His price was 1/3 of the cost of the other locksmiths, and he told me that if he had to replace the whole lock, it would still be less than what the other guys wanted for the same job. All in all, Joe provided exactly what I needed, in a timely manner, and at a cost well below what other locksmith's wanted for the job. I would highly recommend him.
Description of Work: Joe repaired a lock in the security gate on the outside of our building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
ROBERT & DIANE W.
04/2009
5.0
locksmith
 + -1 more
He did a nice job and got here very quicly. The work was done on the same day I called.
Description of Work: Joe changed the lock on the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID E.
03/2009
5.0
locksmith
 + -1 more
Very Good. He did precisely what he said, when he said he would do it, and at the price he indicated. I couldn't ask for more.
Description of Work: A key for a garage door lock was lost. I called Joe's Lock & Key based on Angie's List recommendations. I was concerned I would have to get a new lock assembly. Joe noted he could likely cut the key from a blank. Joe indicated he could do the job the morning I called. He estimated what the work would cost. When I told him I got his name from Angie's List, he provided a discount. He said he would call before he came to do the work. He did. He indicated it would be about 20 minutes to get to our house. It was. He indicated it would take about 10 minutes to complete the work. It did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Becky R.
03/2009
5.0
locksmith
 + -1 more
Prompt service and communication; prices as quoted. Excellent craftsmanship. The locks on this rental house now operate better than on our own house.
Description of Work: Installed new deadbolt and re-keyed three other locks to match it. Provided 4 keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
DAVID D.
02/2009
5.0
locksmith
 + -1 more
Joe confirmed the appointment and called me when he arrived early. He worked quickly
Description of Work: Changed locks on doors of rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
C A.
02/2009
5.0
locksmith
 + -1 more
He was very thorough and very good. My locks were made in 1912 and we couldn't change them. He replaced everything and was done in fifteen to twenty minutes. He came right away. He got back to me right away, when I called. He came prepared.
Description of Work: Joe's Lock and Key changed my locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon M.
12/2008
5.0
locksmith
 + -1 more
He fixed the lock and knocked off money because I was with Angie's List. I will definitely keep him on my list. Thanks Joe!
Description of Work: I called Joe at approx. 1:00 PM. He called me back at approx. 2:00 PM and was at my house at 3:00. He performed the job very well. He ran across some problems with the job because the person that put the lock on before him did it wrong. He worked with it for almost 1 1/2 hours and didn't give up. I appreciated the timeliness getting over to my house so fast and the job he did was superb!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
DAN R.
10/2008
5.0
locksmith
 + -1 more
Joe came back on Tuesday, completed all the work in a timely and professional manner. We were very pleased with his work, and he gave us some more suggestions about future projects.
Description of Work: We called Joe on a Friday and he happened to be in the area and he stopped at the house within 20 minutes. We discussed what we wanted to have done. He gave us several suggestions and was going to do the work right then, but he only had one antique brass thumb lock on his truck. We then made plans to have him come back on Tuesday to start the work. He told us he would call Tuesday morning between 9 and 10 and he did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Response from Joe's Lock & Key
GREETINGS ANGIE'S LIST MEMBERS, THANK YOU FOR YOUR PATRONAGE. I DO PREFER CHECKS OVER CREDIT CARDS ONLY BECAUSE THEY CAN CHARGE UP TO 6% IN FEES. HOWEVER, YOU CAN STILL USE CREDIT CARDS WITH ME AND WILL STILL RECEIVE YOUR ANGIE'S LIST DISCOUNT. MY ANGIE'S LIST CUSTOMERS ARE MY FAVORITE, AND I GENERALLY GENEROUSLY DISCOUNT ALL OF MY SERVICES FOR YOU. I LOOK FORWARD TO SERVING YOU. THANKS AGAIN. JOE
Deborah B.
10/2008
5.0
locksmith
 + -1 more
Joe came in and very patiently helped us to get the lock working to the tenants satisfaction. He lubricated the lock and also made new keys. In addition, he filed the striker down several times to make closing the door easier. He was very patient and thorough. He also called me an hour beforehand, so that I could meet him there, which worked out great for me.
Description of Work: I rent out a duplex and one of the tenants was complaining that the lock on the front door was not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
THERDORA M.
10/2008
5.0
locksmith
 + -1 more
He did very nice work and was very prompt. He certainly does it in a very fast way. I thought he was very good and I would certainly call on him again.
Description of Work: He fixed an old lock, it will never be perfect because it's almost 100 years old. He got it working and said it should hold on for a little longer. I paid for him to put on a new door handle at my daughter's house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
DIANE S.
09/2008
5.0
locksmith
 + -1 more
They did a really good job and even gave me an Angie's List discount. I would definitely use them again.
Description of Work: They re-keyed 5 locks and repaired another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey M.
08/2008
5.0
locksmith
 + -1 more
Overall it went great. I haven't had any issues with him and he got the job done pretty quickly. He was also professional and punctual. I would recommend him to others.
Description of Work: They came out and changed all the locks on my house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
G.J. F.
08/2008
5.0
locksmith
 + -1 more
Called Joe as a result of the high ratings he had on Angie's List. He arrived promptly for the appointment (same day as my call to him), and was courteous and professional. He changed three locks and provided new keys, then adjusted one existing lock so that it worked more smoothly.
Description of Work: Three locks changed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Elizabeth R.
07/2008
5.0
locksmith
 + -1 more
I called Joe's to have several of my locks re-keyed and replaced if necessary. He confirmed that it was not an emergency and we scheduled an appointment for the following day. I received, as promised, a call in the morning to confirm the appointment. Arriving promptly at the scheduled time the technician was friendly (even played with my dog for a minute) and because my doors are not in the greatest shape and the locks are old, patiently discussed with me what he was going to try to do, and what plan B was going to be if necessary. The technician spent about two hours re-keying the doors, even putting in some extra work to ensure that the old locks were easy to use. He cut me some extra keys (gratis) and walked me through the work he completed. Overall, I was really pleased with the work completed, the price charged, and the technician himself. I would, without hesitation, use Joe's Lock & Key's service again.
Description of Work: I had three doors re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SARA O.
07/2008
5.0
locksmith
 + -1 more
The only door to my home that I have a key to from the outside is my side door. On Saturday night the doorknob lock broke in place, and the door would not open. After breaking into my own house, and removing the doorknob, it was clear I needed a locksmith. I called Joe's Lock & Key on Sunday late morning, and he arrived an hour and a half later, exactly when he said he would come. He didn't charge me for coming on a Sunday (thanks Angie's List), and he was really pleasant. I've not had a key to the back door since I moved in a year ago, so while he was here, he rekeyed the back door. He explained why my cheap kwikset locked in place, and replaced everything with Schlage, a much better product. He worked quickly, double checked his work, and had me try all the locks before giving me four keys (awesome) and the bill. I chose Joe's Lock & Key because of his grade and number of reports on Angie's List, and I would absolutely refer him to someone else.
Description of Work: Joe cut out the stuck lock, removed the deadbolt on the affected door, and then re-keyed the back door so that I can use one key for both locks on each door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
ROBIN S.
06/2008
5.0
locksmith
 + -1 more
We returned home from work to discover out house had been broken into and that the thieves had taken the key for our backdoor. We had never used the services of a locksmith before so turned to Angie's List. Joe was the first one we called. From the moment he answered the phone he was professional, courteous and helpful. He quoted the cost to come out afterhours upfront as well as the cost to install a new deadbolt on the backdoor. Once he got there, we also had him install a new deadbolt on our front door, too. He also repaired a broken doorknob for us and made copies of keys for an existing lock plus our new locks. We will definitely use him again if the need arises and also will be sure to refer him to friends and family.
Description of Work: After-hours emergency service after a break-in. Installed two deadbolts, copied keys and repaired a doorknob.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Locksmiths,
Buying Services
FAQ
Joe's Lock & Key is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Joe's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Joe's Lock & Key does not offer a senior discount.
Yes, Joe's Lock & Key offers emergency services.
Yes, Joe's Lock & Key offers warranties.
Joe's Lock & Key offers the following services: Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.