Locally Owned and operated since 1994. We offer prompt, professional service, with a personal touch, at an affordable price. Angie's List member discounts! No subs. Cost is determined by the job. Call for pricing. Credit Cards Accepted!
Business highlights
31 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly
Services we offer
Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.
Joe is punctual, pleasant and knows his job very well.
Description of Work: Replaced two locks. Put in a commercial lock and an indoor lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Joe's Lock & Key
Thank you for the "A" rating and positive review!
Barbara D.
04/2017
5.0
locksmith
 + -1 more
I contacted Joe and he was more than accommodating to get me into my garage. He even rearranged other non urgent appointments around to fit me in sooner. He also stayed around to help me figure out why my garage door opener wasn't working. I was very satisfied with his service and would definitely hire again. I will recommend him to family and friends in need of a locksmith.
Description of Work: I was locked out of my garage. My garage door opener wouldn't work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Joe's Lock & Key
Yes, that was an interesting one! Thank you for the positive review!
Mary K P.
04/2017
5.0
locksmith
 + -1 more
Excellent. My Mom was extremely pleased with his service and professionalism sm. At my house Joe identified the reason my side door mechanism was getting stuck. He repaired the mechanism and reset the striker properly in the door jamb and then replaced the lock. That door works so smoothly I can't believe it. He knows his stuff and was a pleasure to meet. I highly recommend his service. Excellent
Description of Work: I needed all the outside door locks changed on my house and my elderly mothers house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Joe's Lock & Key
I'm glad I could help! Thank you for the positive review!
Merri Lyn N.
04/2017
5.0
locksmith
 + -1 more
It went really well. He was very flexible with my scheduling issue. I highly recommend Joe without reservation!
Description of Work: Rekey locks. Joe was on time, pleasant, professional and very informative. He didn't let me buy something I didn't need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Joe's Lock & Key
I am happy you are pleased with my work! Thank you for the "A" rating!
Loretta G.
04/2017
5.0
locksmith
 + -1 more
Mr. Joe Fradette is an honest, trustworthy man with a great character. He responded to my phone calls immediately. He gave me a good deal and did an excellent job in a timely manner. I highly recommend him and would do business with him again in the future.
Description of Work: Locks re-keyed. Other keys made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Joe's Lock & Key
Thank you for the positive review and kind comments!
Firas Y.
03/2017
5.0
locksmith
 + -1 more
Very fast and efficient. Even adjusted the door so we would be able to close and lock easily. Very punctual, professional, and with reasonable prices. Would definitely highly recommend Joe to anyone!
Description of Work: Reset the door locks of my place to use new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
Thanks for the "A" rating. I'm glad you are happy with my work!
Catherine C.
03/2017
5.0
locksmith
 + -1 more
Everything went smoothly. I didn't have any problems or issues with my service and I will definitely contact this company for any future needs.
Description of Work: I had the locks on 4 entry doors re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
Thanks for the positive review!
Brad R.
02/2017
5.0
locksmith
 + -1 more
Joe was on-time, explained thoroughly our different options with a willingness to work with whatever we decided. He had a great sense of humor, did his job with care, and cleaned up afterwards. We greatly appreciated his work and feel much better with that added sense of security.
Description of Work: We had just moved into our home, and so we wanted to change the locks for additional security.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Response from Joe's Lock & Key
And I appreciate your business! Tanks for the positive review!!
PATRICIA D.
02/2017
5.0
locksmith
 + -1 more
Amazing -- as usual. Again, another provider that we have used previously. Had terrific ratings. Past service as excellent. So happy to have an opportunity to again say that Joe has always provided excellent service. We will be selling my brother's home. We are located out of state. On a scale of 1 to 10 we rate Joe at 20.
Description of Work: Removal of existing locks and replacement with Electronic Lock system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
I was happy to help! Thanks for the positive review!!
Jessica F.
02/2017
5.0
I was able to schedule him at a time that met my needs. He called when he was on his way, arrived on time, we went over the work to be done, and he went over a few options including matching new deadbolts to original key sets in terms of look/material, and gave me quotes for all of the options. We agreed on the work to be done. He let me know that it would take a few hours and I felt comfortable to leave him to do his thing while I tended to some other work and errands. He called when he was finished and walked me through the property to test the keys, pointed out a few carpentry issues / damage to a door frame that I may have otherwise missed, made enough copies for landlord and tenants, and had the keys separated and organized in a way that made sense. He also saved me the parts on a couple old deadbolts, fixed a loose deadbolt column on one door and a loose doorknob on another. He offered a discount through Angie's List as well! Joe was thoroughly professional and I feel great about the added security at my rental property. Highly recommend, would hire again! Thanks, Joe!
Description of Work: I had a couple of sets of tenants recently vacate a duplex and hired Joe (based on his positive Angie's List reviews) to come in and rekey, replace and/or add deadbolts to six doors (two exterior, and four interior.) One of the doors was older and a bit funky to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Response from Joe's Lock & Key
Thank You for the positive review! I appreciated the call!!
Andrew G.
02/2017
5.0
locksmith
 + -1 more
Great. Joe answered, was there in less than 20 minutes. He had the door open quickly, verified residency and that they key still worked. No hassles no issues. Great service provider. Thanks Joe!
Description of Work: A friend of mine locked himself out of the house, and no one else had a key. I looked up a local smith on AL and hoped he would answer his phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Joe's Lock & Key
I'm glad I could help! Thanks for the "A" rating!!
Steve F.
01/2017
5.0
locksmith
 + -1 more
I'm having to defer making a decision on who to hire for a larger locksmith project I'd like to do, however I want to rate Joe an "A." Based on our communications via Angie's List, I am very impressed by his responsiveness, punctuality and responsiveness thus far.
Description of Work: A larger locksmith project on three floors.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
Thank you for the positive review!!
Travis G.
01/2017
5.0
locksmith
 + -1 more
Great! Joe explained all the necessary work and followed through exactly as he said. There was a lot of work that needed done and he made sure everything worked and that I was happy. He replaced 3 locks, rekeyed 10 locks, replaced missing strike plates, re-bored a few doors....a ton of work. His prices were as discussed on the initial phone call.
Description of Work: Needed multiple locks replaced or re-keyed for my new duplex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
Thanks for the "A" rating! I'm glad you are satisfied with my work!
MICHAEL O.
01/2017
5.0
locksmith
 + -1 more
Joe had everything he needed in his truck and cleaned up afterwards.
Description of Work: Installed deadbolt in front door. Replaced/re-keyed front and side door locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Response from Joe's Lock & Key
Thanks for the positive review, and "A" rating!
Terri and Mark G.
01/2017
5.0
locksmith
 + -1 more
Perfect! We are very pleased with the work provided by Joe Fradette!
Description of Work: We would definitely hire Joe and/or recommend him to anyone requiring locksmith services. I would give Joe an exceptional rating; he was punctual, professional, providing excellent workmanship, plus always a bonus - he cleaned up before he left! He was thorough and even checked and corrected our front door due to some settlement - and he did not charge for the extra work involved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Joe's Lock & Key
I was happy to help! Thanks for using my service and the positive review!!
Brody B.
01/2017
5.0
locksmith
 + -1 more
It was a last minute call from us and he fit us into his schedule. He kept us well informed throughout the day. The work went very well.
Description of Work: He re-keyed 3 door knobs and a deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Response from Joe's Lock & Key
I'm glad we could work it out! Thanks for the positive review!!
Robert S.
12/2016
5.0
locksmith
 + -1 more
Outstanding! He was very easy to deal with on the phone and the service was done without issue. He arrived as planned and did a great job quickly. I couldn't ask for more. I will be calling him for all my future lock needs.
Description of Work: Two door locks were re-keyed to a third lock and extra keys were made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Joe's Lock & Key
I'm glad I have your confidence! Thank you for the "A" rating!!
Karen H.
12/2016
5.0
locksmith
 + -1 more
Joe was most excellent in his professionalism and his overall disposition. The 30 year old deadbolt was a challenge and with his calm and tenacious attitude, he removed the extremely damaged lock, found a replacement deadbolt, and Joe even repaired the slightly off kilter door so that the entire door/lock system works flawlessly! Even my office door needed tweaking and he did that so that everything would be perfect. What a joy to find a craftsman - someone who does his work with pride and integrity! Thank you!
Description of Work: replaced a 30 year old broken deadbolt and rekeyed the knob on my office door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Joe's Lock & Key
I appreciate the kind comments and positive review! Thank you!!
Elizabeth N.
11/2016
5.0
locksmith
 + -1 more
Very satisfied with all aspects of service.
Description of Work: Key broken in deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Joe's Lock & Key
Thanks for the "A" rating!
Anna T.
11/2016
5.0
locksmith
 + -1 more
He immediately noticed that the lock was a residential one and did not fit correctly in the commercial door. He surmised that if he replaced the lock for a commercial lock it could solve the problem. He had one in his van, changed it and it worked. The price was very reasonable and i would absolutely hire him again. I highly recommend his services.
Description of Work: Solved the problem of the lock and I did not have to buy a new commercial door for my building. The lock was loose and would not tighten because there was a possibility that the screws were stripped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Joe's Lock & Key
I'm glad I could help! Thanks for the positive review!!
Kevin B.
10/2016
5.0
locksmith
 + -1 more
very well. very personable and professional
Description of Work: change the locks on new house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
Thank you for the "A" rating!
Lee A.
10/2016
5.0
locksmith
 + -1 more
Joe first tried to repair the lock, avoiding the cost of a new replacement, which I appreciated. Although he repaired the lock, he was not happy with its performance and suggested replacement. I agreed with his assessment. He keyed the new lock to match the others in the house and adjusted the strike plate. We were very happy with the service provided.
Description of Work: Dead bolt was jammed. I called Joe, left a message and he returned the call promptly. Although this was not an emergency situation, Joe said he would be in the area and could come out later that day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Joe's Lock & Key
I'm glad I could help! Thank you for the positive review!
shabnam A.
09/2016
5.0
locksmith
 + -1 more
Joe was absolutely phenomenal! I wish everyone I ever hired was as conscientious, punctual and knowledgeable. He was there when he said he was going to be, he was efficient and cleaned up after himself and was extremely professional.
Description of Work: I needed a new combination lock put on my front door as well as a new deadbolt on my garage door and then to have all locks re keyed to be put on one key.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
Thank you for the kind comments and positive review!!
John G.
09/2016
5.0
locksmith
 + -1 more
I was impressed with his price, professionalism, and efficiency.
Description of Work: He came out that the day I called and replaced my locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lock & Key
I'm glad I could help! Thank you for the positive review!
Cathleen G.
09/2016
5.0
locksmith
 + -1 more
Everything went smoothly and efficiently.
Description of Work: We needed the locks changed on our front and back doors of our new home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Buying Services
FAQ
Joe's Lock & Key is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Joe's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Joe's Lock & Key does not offer a senior discount.
Yes, Joe's Lock & Key offers emergency services.
Yes, Joe's Lock & Key offers warranties.
Joe's Lock & Key offers the following services: Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.