Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Joe's Lock & Key

Locksmiths, Buying Services

About us

Locally Owned and operated since 1994. We offer prompt, professional service, with a personal touch, at an affordable price. Angie's List member discounts! No subs. Cost is determined by the job. Call for pricing. Credit Cards Accepted!

Business highlights

32 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.

Services we don't offer

CREDIT, BILLING/OPEN ACCOUNTS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 601-621 of 621 reviews

Vetella C.
03/2013
5.0
locksmith
  + -1 more
It went very well.
Description of Work: When I explained what it was I needed to have done, I was referred to another company. The referral was right on and the other company member performed the job with perfection. So, Joe was very helpful in getting me to the right people to do the job I requested. The other company is not on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Joe's Lock & Key
Sorry I could not help you myself. Maybe next time. I am glad you are satisfied. Thanks!

Nicole A.
02/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: Joe was very professional called before he came out and showed up right on time. He re-keyed 4 doors and adjusted each one so they operate like clock work. The doors were very hard to close and lock before he adjusted them now I can lock them with one hand, he even fixed a bathroom door which would not close or lock with no extra charge!!! After he was finished we went over each door and made sure it met my expectations! He then gave me my Angie's list discount
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Joe's Lock & Key
Thanks for the "A" rating. I was happy to serve you!

Jeff B.
01/2013
5.0
locksmith
  + -1 more
Everything went well
Description of Work: Fixed one lock and replaced the bolt of another lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Joe's Lock & Key
Thanks for the possitive review!!

Daniel S.
07/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: Joe exceeded my expectations. He showed up earlier than anticipated and did a great job on the locks. He was very professional and walked us through any questions. I would definitely use him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe's Lock & Key
Thank You for the positive report!!

MARCELLA C.
06/2012
5.0
locksmith
  + -1 more
Great!
Description of Work: On my front door, Joe changed the striker plate and screws and tightened the door hinge. Did a great job in a short period of time. In the future if I have any doors problem, he will be the one I call and will recommend him to my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Joe's Lock & Key
Thank You!!

CHRIS W.
09/2011
5.0
locksmith
  + -1 more
Very well. See my comments above.
Description of Work: A front door deadbolt was malfunctioning, and I assumed a new lock and several keys would be needed. Joe diagnosed the problem quickly, determined that the deadbolt was in fine working order, made some adjustments to the door and doorframe, and successfully fixed things. It was a total success, with minimal time and expense.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Harold S.
09/2011
5.0
locksmith
  + -1 more
See above.
Description of Work: My neighbor appeared at my door with a panic request for help. He had locked himself out of the house. There was no way in and he had been outside for an hour with his two year old grand daughter. I called Joe Fradette and he informed me it would take him 45 minutes to get here and because it was labor day it would cost $80. He arrived 45 minutes later and opened the door to my much relieved neighbor who incidentally spoke little English. I consider this to be excellent service and would recommend Joe to anyone looking for locksmith service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Goshi O.
11/2010
5.0
locksmith
  + -1 more
Responsive and good work performed
Description of Work: Change out the locks after moving into new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CAROL M.
09/2010
5.0
locksmith
  + -1 more
The job went well.
Description of Work: We called Joe on a Sunday afternoon because the lock on the door between the garage and kitchen was stuck. Because of our work schedules, Joe came out that afternoon--very punctual and professional. He fixed the door--it was not the deadbolt lock, but the lock on the knob that was stuck. He correctly diagnosed the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

KATHLEEN W.
12/2009
5.0
locksmith
  + -1 more
Great, better than I expected.
Description of Work: Service call, Schlege latch installed and evened out the edges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

GINA B.
11/2008
5.0
locksmith
  + -1 more
Awesome. Joe is amazing.
Description of Work: Repaired front deadbolt, installed 3 brass deadbolts on other exterior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JACK & REBECCA S.
07/2008
5.0
locksmith
  + -1 more
He's friendly and on time.
Description of Work: He changed the locks on our rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

PATRICIA D.
09/2007
5.0
locksmith
  + -1 more
It was an excellent experience.
Description of Work: Had locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TERRY L.
06/2007
5.0
locksmith
  + -1 more
It went well.
Description of Work: Called at 5:15 to inquire about having my front door re-keyed, and it was finished by 6pm. We lived in the same neighborhood (Old Brooklyn) so he came right over. He was very quick and I would use him for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JOHN R.
04/2007
5.0
locksmith
  + -1 more
Great service!
Description of Work: Joe came out back in March 2007 to fix a door lock that would not open. Joe came out within one hour of calling, even though it wasn't an emergency. He discovered that the latch mechanism was out of alignment and that I did not need a new lock. He took apart and reassembled the door latching mechanism. He was very informative and only charged me for the service call. I would highly recommend him to everyone and would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

ELIZABETH H.
12/2005
5.0
locksmith
  + -1 more
unknown
Description of Work: I called Joe the day before Thanksgiving to change some locks at a rental property for me. He offered to do it that afternoon. He told me exactly how much it was going to cost based on the info I provided. He was prompt, thorough and clean. He also shared some of his observations regarding the doors and locks. I will not hesitate to use him again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DEBBIE H.
06/2005
5.0
locksmith
  + -1 more
unknown
Description of Work: FIXED LOCK ONE DOOR, REKEYED 5 OTHER LOCKS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RONALD & NANCY K.
07/2003
5.0
locksmith
  + -1 more
PLEASED.
Description of Work: INSTALLED A DEAD BOLT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ALBERT S.
04/2002
5.0
locksmith
  + -1 more
DID A GREAT JOB
Description of Work: FIXED FRONT DOOR LOCK

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT D.
09/2000
5.0
locksmith
  + -1 more
EXTREMELY PROFESSIONAL.
Description of Work: REPLACED A LOCK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Buying Services

FAQ

Joe's Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Joe's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Joe's Lock & Key offers free project estimates.
Yes, Joe's Lock & Key offers eco-friendly accreditations.
No, Joe's Lock & Key does not offer a senior discount.
Yes, Joe's Lock & Key offers emergency services.
Yes, Joe's Lock & Key offers warranties.
Joe's Lock & Key offers the following services: Residential, Commercial Mobile Locksmith, Serving North East Ohio Lock Rekeys, New Locks & Keys, Dead Bolts & Door Closers, Safe Service - Openings & Combination Changes, High Security & Master Keying, Access Control & Electric Strikes.
CREDIT, BILLING/OPEN ACCOUNTS.

Contact information

4758 Ridge Rd Ste 411, Cleveland, OH 44144

http://www.joeslockandkey.net

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM