Invisible Excavations Plumbing and Drain

WE HAVE USED THEM TWICE NOW AND ARE IMPRESSED WITH THEIR PROFESSIONALISM AND QUALITY BOTH TIMES.

VERY USER FRIENDLY. THEY WERE VERY PROMPT. THEY EVEN HELD MY CHECK FOR TWO WEEKS TIL THE MONEY CAME IN. THEY SHOWED ME EVERY CONSIDERATION. THEY WERE FRIENDLY AND PERSONAL!!

THEY WERE VERY PROFESSIONAL AND UPFRONT AND HONEST. THEY EXPLAINED WHAT NEEDED TO BE DONE AND WHY. THEY WERE WONDERFUL. I WILL CALL THEM AGAIN.

JUST AS THE REPORTS YOU SENT INDICATED- EXCELLENT, EXCELLENT.

I HAD WHAT I FELT WAS A SMALL EMERGENCY. I CALLEDMANY TIMES AND WAS TOLD THAT THE PLUMBER WOULD GET THE MESSAGE. AN HOUR AND A HALF LATER HE FINALLY CALLS BACK AND STATED THAT HE WOULD TRY TO WORK US IN THAT AFTERNOON. WHEN I TOLD HIM THAT I HAD BEEN WAITING FOR OVER AN HOUR AND A HALF, HE WAS KIND OF SMART-MOUTHED. I CALLED ANOTHER PROVIDER,THEN CALLED HIM BACK AND TOLD HIM HIS SERVICE WAS NOT NEEDED. HE CALLED ABOUT A HALF HOUR LATER AND SAID HE COULD SWING BY..MY WIFE HAD TO TELL HIM THAT WE NO LONGER NEEDED HIM. IN MY OPINION WHEN SOMEONE HAS AN EMERGENCY , THEY SHOULD IMMEDIATELY CALL BACK AND TAKE CARE OF IT.

THE EXPERIENCE WAS VERY SATISFACTORY.

THIS IS A VERY GOOD COMPANY. ALTHOUGH THE PRICE OF THE WORK IS HIGH, THE WORK IS PERFORMED WITH THE HIGHEST DEGREE OF PROFESSIONALISM AND ATTENTION TO SERVICE. I AM VERY HAPPY WITH THE WORK THE COMPANY DID.

BRIAN MCDERMOTT, THE OWNER, DID THE WORK. I EXPLAINED THE PROBLEM ON THE PHONE AND HE TOLD ME HE WOULD HAVE TO COME OUT, BUT AFTER ABOUT 2 MIN. IN THE HOUSE, WITHOUT EVEN SEEING THE HOT WATER TANK, HE TOLD ME IT WAS A DISINTEGRATED DIP TUBE. HE FLOODED MY BASEMENT. HE DID OFFER TO CLEAN IT UP, BUT I DIDNT LET HIM BECAUSE I WAS AFRAID HE WOULD CHARGE ME FOR IT. HE SAID THE FLOODING WAS MY HUSBANDS FAULT BECAUSE HE INSTALLED THE WATER HEATER.

MR. MCDERMOTT IS A 4TH GENERATION PLUMBER AND A MASTER PLUMBER. HE EXPLAINED EVERYTHING IN DETAIL AND REALLY IMPRESSED ME THAT HE IS THE MOST INTERESTED IN THE QUALITY OF HIS WORK. THIS IS VERY IMPORTANT TO ME WHEN HIRING A SERVICE PROVIDER. I HAVE DONE A LOT OF RENOVATIONS IN THE PAST 2 YEARS AND HAVE NOT FOUND A PLUMBER I WAS HAPPY WITH TO RECOMMEND TO OTHERS, BUT I WILL DEFINITELY RECOMMEND AND REUSE MR. MCDERMOTT.

VERY VERY PROFESSIONAL AND FRIENDLY

I FELT LIKE THEY KEPT MAKING EXCUSES FOR INCOMPLETE WORK.

RUINED MANY PARTS OF OUR MARBLE BATH. TOILET IS NOW LEAKING AND THEY WONT RETURN ANY CALLS.

BRIAN CAME TO INSTALL SUMP PUMP AND TOOK TIME TO FIX THE ICEMAKER, WILL DEFINITELY USE AGAIN.

CALLED MCDERMOTT WAITED 2 DAYS WITH NO RETURN CALL, CALLED AGAIN, CALL WAS RETURNED.

ON A SCALE OF 1 TO 10, HE GETS A 12. WONDERFUL SERVICE!

REPAIRED LEAKING PIPES AND LEAK IN DOWN DRAIN IN KITCHEN, VERY PLEASED WITH RYAN AND GREG, NEAT AND PROFESSIONAL

VERY PLEASED WITH SERVICE, STAYED TILL IT GOT DONE, REASONABLE

ARRIVED WHEN THEY SAID THEY WOULD! WHEN THE PLUMBER SAW HER ANGIE'S LIST MAGNET HE KNOCKED $10 OFF HER BILL. SHE THOUGHT THAT WAS VERY HONEST AND KIND OF HIM.

I CALLED AND SPOKE WITH BRIAN AND HE TOLD ME THAT WHAT I NEEDED WAS A FLOORING COMPANY - I REALLYAPPRECIATED THE FACT THAT HE WAS HONEST - HE COULD HAVE VERY EASILY CAME OUT AND TOOK ME FOR MY MONEY-- HE WAS VERY NICE AND VERY PROFESSIONAL -

GREAT RESPONSE TIME, GOOD WORK, NEAT, POLITE. A+

CALLED TO SCHEDULE AND THEN CALLED AGAIN WHEN HE WAS ON HIS WAY.

DIDN'T GET OTHER BIDS SO HE WASN'T SURE ABOUT PRICE. THEY CHARGED $280 FOR PARTS AND LABOR FOR 1 HOUR OF WORK.

COURTEOUS AND CLEANED UP WELL AFTER THE JOB WILL USE AGAIN

VERY KNOWLEDGEABLE CRAFTSMEN, PREPARED AND VERY EFFICIENT

TRIED GEORGE THE PLUMBER- NO RETURN CALL. BRIAN CALLED BACK PROMPTLY AND WAS VERY COURTEOUS. I WILL NOW USE HIM FOR PLUMBING.