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Heights Plumbing Inc

Plumbing, Drain Cleaning, Wells and Pumps,

About us

Plumbing Services.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Installation and Repair. Sewer and Drain Services. New and Historic Plumbing. Waterproofing and Excavation. Water Damage Cleaning and Mold Removal.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.691 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
4%
2
1%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 76-91 of 91 reviews

Marcia H.
06/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
VERY WELL
Description of Work: installed A NEW FURNACE AND AIR CONDITIONER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Randi N.
07/2009
1.0
plumbing
  + -1 more
Poorly
Description of Work: We had them come out for an estimate and I was very disapointed in the rudeness of the person. First, the door was open because we are having the house painted, and he rang the doorbell about 5 times in 10 seconds. Then he was just rude and inconsiderate. We wont be using them to complete the service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Heights Plumbing Inc
This was a free estimate with no charge to the customer. Upon arriving at the house we noticed the front door wide open. While in the driveway doing paperwork before we got out of our truck the mailman approached the door to deliver mail. He paused for a few minutes and rang the doorbell a few times. No one answered so he rang the door bell again and again. Then after a few minutes he put the mail in the slot and continued on. At that time after watching we checked our address and approached the front door, rang once and the customer answered and said don't ring the door bell please. We then pointed to the mailman still very close to the house and let the customer know it was him and her mail was delivered. At that time the mailman looked at us, confirmed and acknowledged our response. We continued on with the 3rd floor estimate. A few things needed to be done and the customer was hesitant to come up to the bathroom to discuss the problems. We assumed she was more concerned with not waking the children and the painters. The estimate was given for 3 separate issues. She then said she would talk to her husband and let us know. We never heard from her again until receiving a negative response on Angie's List for what was a free estimate. There was no follow-up call or any kind of a request for an explanation from us. At this time we would like to ask for an apology in writing or a retraction of this negative response due to the fact that the mailman was at fault and if needed he can be approached to confirm this. We also gave this customer the most effective, least costly options to solving the plumbing issues. Its unfortunate we had to sit down at the end of the day and write a lengthy response after taking time to give a free estimate, try to save the customer money, and not be approached for any response or reason about the event. After 30 years of plumbing and many Angie's List Awards, positive responses and feedback; our reputation, work and guarantee speaks for itself. Clearly this customer was having a bad day it seemed with the painters, children, and unfortunate plumbing issues leading to water leaking in the ceiling. Unfortunately for some reason she decided to take it out on us for what was a free estimate with no more than 15 words spoken for the entire trip. Very Disappointed. Waiting for an apology and or retraction. We really would like to avoid tracking down the mailman as we do have many satisfied customers and a company to run.

Barbara B.
02/2009
4.0
appliance repair
  + -1 more
I was unable to use this company.
Description of Work: I did not use this company.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


MITTIE J.
02/2009
5.0
plumbing
  + -1 more
Everything went well.
Description of Work: Toilet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

07/2008
5.0
plumbing, gas leak repair
  + 0 more
They did a fine job.
Description of Work: We had a gas leak found by an inspector when I sold my house. This company fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELINA L.
04/2008
5.0
plumbing
  + -1 more
unknown
Description of Work: Matt from Heights Plumbing cleaned out top portion of garbage disposal, a piece of metal was jammed in the cutter blade. Heights Plumbing was quick to respond orderly and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JANE R T.
01/2007
5.0
plumbing
  + -1 more
Excellent!
Description of Work: Repaired leakage in toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

STEVEN H.
02/2006
5.0
plumbing
  + -1 more
Plumber was on time, fixed the diverter quickly, didn't overcharge us. We called the afternoon before; they were there by noon the next day. I'd use them again, to be sure.
Description of Work: Repaired kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JULIA W.
02/2006
5.0
plumbing
  + -1 more
The master plumber has great experience with older homes which was really nice. Roger, the manager, was very helpful over the phone. Definitely would hire them again.
Description of Work: Fixed a burst pipe and leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

LLOYD E.
02/2006
5.0
plumbing
  + -1 more
Mathew, Heights' Master Plumber, arrived promptly--even ahead of schedule. He pulled hair from a slow drain in the bathtub without needing to use a snake. He then moved to our bedroom and replaced the sink drain cylinder and repaired the cylinder popup. He worked quickly and charged a fair price. He struck me as honest, straightforward and explained everything step by step in laymen's terms. We will use Heights again!
Description of Work: Bathtub drain cleaned, bathroom sink drain cylinder replaced and cylinder popup repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HARVEY K.
01/2006
5.0
plumbing, drain cleaning
  + 0 more
Prompt service and good work.
Description of Work: 1st time was to clear a blocked drain. 2nd time was to repair leaky bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

bob S.
10/2005
5.0
plumbing
  + -1 more
THE WORK WAS DONE QUICKLY AND PROFESSIONALLY. I WAS IMPRESSED WITH THE SKILL AND KNOWLEDGE OF THE INSTALLER.
Description of Work: THEY REMOVED OLD WATER HEATER AND INSTALLED A NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ANDY S.
08/2005
5.0
plumbing
  + -1 more
PROMPT, FRIENDLY, FAIR, AND PERFORMED GOOD WORK. WE WOULD USE THEM AGAIN WITHOUT HESITATION.
Description of Work: REPLACED OUTDOOR FAUCET AND INSTALLED NEW SHUT-OFF VALVE INSIDE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ROSIE F.
07/2005
5.0
plumbing
  + -1 more
MATTHEW FROM HEIGHTS PLUMBING WAS GREAT! I CALLED THE COMPANY THIS MORNING AND THEY WERE ABLE TO COME OUT THIS AFTERNOON. IN FACT, HE EVEN ARRIVED EARLY! MATTHEW WAS VERY FRIENDLY AND WAS OBVIOUSLY EXPERIENCED. HE EXPLAINED EVERYTHING HE WAS DOING AND MY VARIOUS OPTIONS. MANY PLUMBERS I HAVE ENCOUNTERED IN THE PAST WILL TALK DOWN TO YOU, ASSUMING THAT YOU KNOW ABSOLUTELY NOTHING WHEN YOU ARE A WOMAN. NOW GRANTED-- I AM NO EXPERT WHEN IT COMES TO MY 80 YEAR OLD PLUMBING. BUT MATTHEW EXPLAINED EVERYTHING IN A WAY THAT WAS EASY TO UNDERSTAND, WITHOUT BEING CONDESCENDING. FOR THIS I WAS IMPRESSED. ANYWAY-- I WOULD DEFINITELY CALL THEM AGAIN...
Description of Work: MATTHEW FROM HEIGHTS PLUMBING SNAKED MY BATHTUB WHICH HAD NOT BEEN DRAINING. I ALSO HAD A SINK THAT WAS LEAKING AND NOT DRAINING-- HE SNAKED THE SINK AND REPAIRED THE LEAK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

HOWARD W.
05/2005
5.0
plumbing
  + -1 more
I WON'T HESITATE TO CALL FOR FUTURE WORK. ROGER LIEF WAS VERY PERSONABLE AND ASSURING. THEY CAME ON TIME, DID A FANTASTIC JOB, LEFT THE AREA CLEAN, AND VERY REASONABLY PRICED. WHAT MORE COULD YOU ASK FOR.IF YOU DEALT WITH UNREASONABLE AND DISHONEST PLUMBERS BEFORE, THEN YOU KNOW WHAT I MEAN. MY THANKS TO ROGER AND MATT.
Description of Work: HAD AN OLD GALVANIZED WATER PIPE SPRING A LEAK IN THE BASEMENT. PIPE WAS VERY WEAK AND FRAGILE AS WERE THE NEARBY CONNECTIONS. REQUIRED MORE THAN WHAT I HAD PLANNED BUT THANKS TO MATT HE MADE SWIFT AND SKILLFUL REPAIRS TO BOTH AND WITHIN 2 HOURS THE PROBLEM WAS SOLVED. I PLAN ON DOING MORE WORK IN THE NEAR FUTURE AND WON'T HESITATE TO CALL HEIGHTS PLUMBING FOR THE JOB. MATT IS A TOP-RATE MASTER PLUMBER WITH GOOD COMMUNICATION SKILLS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JULIE K.
05/2004
5.0
plumbing
  + -1 more
VERY PROMPT, CLEAN AND NEAT. THEY ARE VERY RESPONSIVE AND THE PRICE WAS A REASONABLE AMOUNT. THEY COME WHEN THEY SAY THEY WILL AND THEY ARE EXCELLENT.
Description of Work: FIXED TUB STOPPER AND REPLACED THE SURROUND ON THE STOPPER HANDLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

Mayfield Rd, Cleveland, OH 44121

www.myabcspace.com/heightsplumber/

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Heating and Air Conditioning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Appliance Repair,
Mold Testing & Remediation,
Sewer Cleaning,
Water & Smoke Damage

FAQ

Heights Plumbing Inc is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Heights Plumbing Inc accepts the following forms of payment: Check,Financing Available
Yes, Heights Plumbing Inc offers free project estimates.
No, Heights Plumbing Inc does not offer eco-friendly accreditations.
No, Heights Plumbing Inc does not offer a senior discount.
Yes, Heights Plumbing Inc offers emergency services.
No, Heights Plumbing Inc does not offer warranties.
Heights Plumbing Inc offers the following services: Plumbing Installation and Repair. Sewer and Drain Services. New and Historic Plumbing. Waterproofing and Excavation. Water Damage Cleaning and Mold Removal.

Contact information

Mayfield Rd, Cleveland, OH 44121

www.myabcspace.com/heightsplumber/

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM