Heights Plumbing Inc

Can't encourage anyone enough to avoid this company. He admits he's just a referral service and his guy he sent - Steve Adams (definitely stay away from him as a painter too apparently) - took a $2,100 deposit and disappeared. We'll be filing small claims court against both of them.

They were here promptly. Did repair quickly at a good price. Great job and will call again if needed.

This company uses subcontractors on jobs. Gave 3 different quotes depending on who showed up. After the 1st quote no one showed after 2 appointments were made. More problematic was the way it was handled when I called to see if the guys were coming. The guy who runs this company is unprofessional and made silly execuses for why his guys never showed. The third time someone was supposed to show, he actually did and he re-quoted the job after inspection. The quote was dropped by about $1000 over the initial quote. The last subcontractor that showed up on behalf of this company was honest and did a very good job. He saved me alot of money by letting me know that some problems that were initially quoted were not really necessary. The rating I gave would have been much worse had not this last plumber done the work so effectively and honestly.

I?ve used this company for about 4 years. They used to be wonderful. Now, I get a different plumber every time and the estimates are never on. During one of the jobs, I was charged 50% higher than what was quoted. He explained the warranty and told me to call if I had any problems. I had a problem, so I called. He became unhappy & sent out an entire crew of differnet plumbers. There are all different plumbers that work for him now. This is very disappointing. After some negotiation, these two plumbers came back out to my home, went to purchase the parts, and repaired the parts that needed to be replaced. They were pleasant and so far everything is working fine.

Made an appointment, more than a week earlier for an estimate to replace copper piping stolen from basement of newly purchased home. I drove to the new house and waited. When Heights Plumbing was approximately 20 minutes late I called to see where they were. They told me they would arrove in 5 minutes. Another 20 minutes passed and I called again. Again, I was told the plumber was 5 minutes away. Needless to say, I waited for over an hour and the plumber never showed. What a waste of an afternoon. The pumber himself actually called me about an hour and a half after our appointment time and told me he was caught on another job. If I had been told that initially, that would have been fine, I would have just rescheduled. Why tell me "5 more minutes, 5 more minutes" when the plumber is on another job at a different location all together. He was not on his way and I was very irritated that this company did not consider my time to be important. I had explained that this was a new purchase and that I did not reside at this location.

The gentleman arrived on time, performed the work, gave me some tips on how to prolong the clean state of the drains, chatted about my large oak tree for a few minutes, then gave me the bill, accepted my check and left. It was painless. It would have been great to have the bathrooms be slightly cleaner than he left them, but it wasn't a big mess.

Need drain trap removed to locate lost earring. He was punctual and job went quickly without problems

He looked it the situation and proposed a fix and he went to pick up the supplies (was gone for 15-20 minutes)and returned to complete the job in 10 minutes. Great job! Professionalism was outstanding. Price was reasonable and he also taught me how to fix the issue should it come up again. Who does that?! As you can see I was impressed! He was also a man a conscience.

The repairman came out within a day and replaced the plumbing under the sink. It cost $600 but he said that it should cost more since he had to find the right sink drainers for my sink. It seemed that he did a good job and was very pleasant so I actually paid him the extra $50. Then he took apart the frozen faucet and could not find a part. He said that to fix it, someone would need to take the whole sink off the wall and install a new faucet--it would cost another $600. I decided to get a second opinion on that, and another plumber came out, took the part, got a replacement, and fixed it in 15 minutes. So I have to say that my confidence in Heights Plumbing was shaken.

Heights plumbing set this up to have Hillcrest plumbing come over to do the work on a Saturday. They took their shoes off, worked quickly, and were flexible with timing (coming on a Saturday). I would definitely recommend both Heights and Hillcrest plumbing. They handled the phone calls well, scheduled me promptly, were flexible with hours, and completed the work well and quickly.

we have a leaking shower and they came for the estimate, they told us the shower is too old to find the cartridge and told me to replace the whole thing (breaking the shower wall, etc.) and it was supposed to take one whole day and $1000. I asked another plumber and they not only found the part but also fixed the whole thing within 30 minutes with $300.

I called for an estimate in the morning and they said they really needed to see the job first but I was unable to schedule an appointment because I needed flexibility in my day.I called for other estimates also so that I would have a ballpark idea of what the job was likely to cost. Late that afternoon they called me back to see whether I was home yet and somebody came out within half an hour. The gentleman knew what he was doing and spent time determining what the specific problem was (taking apart the diverter stem and seed in the shower) as well as proposing different options for solutions. He examined the leak in the basement and was able to determine how to fix the problem without having to replace the pipes. He was knowledgeable and experienced and resolved both the problem in the shower and the leaky valve in the basement. I particularly liked the fact that he was able to zero right in on what the problems might be without having to mess about. He was punctual and polite and I appreciated the fact that he took his shoes off in our house. I received a good price because of my Angie's discount.

It wasagreatexperience andI would call them again if I need a plumber.

The work probably took a total of 5 or 6 hours over a period of two days. I thought the final price of $2000. was awful high for the amount of time involved. I called Matt and talked to him for a half hour about the price. I had misunderstood him originally and thought that he said that the work might cost UP TO $2000. When I talked to him later he said that they charge by the job and not by the hour. Certainly he knew what he was doing and was very professional. Someone with less experience could have taken much longer and ended up botching the job, and in the end it might have cost much more. I waited a year to make this report because I didn't know quite what to say. I was completely satisfied with quality, responsiveness, punctuality, and professionalism. Only the price bothered me. I have used them before, and I will PROBABLY use them again. I will, however, make sure that I have a firm price before work is started.

He was very good, and he did a really nice job. He came when he promised, he was very neat and clean and he explained what he was doing. At the end, he drew a diagram of what he did and what was causing the problem, so that if it happened again, we could fix it ourselves. He volunteered to share that information which I thought was very nice and it made me say that if I needed somebody, I would certainly call him back. We paid $200 for the labor and the cost of replacement of the faucet.

He came in quickly and got the job done quickly and accurately. We don?t have any problems with that anymore. We would use him again.

They were a friendly, mom and pop style company. We waited a week but they came out quickly once we pulled the trigger.

Very helpful, informative and didn't charge us a dime.

For 3.5 hours, total, the price was far to high and amounts to gouging. I should have gotten competive quotes but was in too much of a hurry. He knew little about gas ranges and assumed that the new range was a drop in like the old one when I told him it was a slide in. He took an easy way out and installed the connection directly under the location of the stove without the required valve at the outlet above the floor, a violation of code. He drilled 4 holes in the floor before deciding on one of them and still got it wrong. The job was slipshod. He did a lot of blaming me for expressing concern about cutting out part of the floor to install the outlet properly at the back. The bottom line is that he should not have proceeded until we we both on the same page as to the right way to do so. He tried to justify the high price by telling me that parts were over $ 200.00. I priced them at Home Depot where they amounted to about $ 40.00 at most. The owner's comment will be that there was a miscommunication. The plumber failed to make it clear what exactly had to be done to do the job correctly while addressing my concern about compromising the integrity of the floor. He took the easy way out.

It was superior service. They were here exactly when they said they would be here. They called in advance to double check what was wrong to make sure they would have all the parts they would need. They had it fixed within half an hour, which I thought was amazing. Everything is working perfectly. They were extremely nice and easy to work with. This broke late yesterday and it was fixed before 10 o'clock this morning. They have done work for us for over 20 years. We have never once had bad service from them. They have always fixed the problem and their prices are very reasonable.

Great response from the office; Matthew was dispatched to my home within the hour. He gave his assessment, which included the likelihood of repairing or servicing our furnace (it appeared we had a bad leak). After the good news (from a most-prompt PK Wadsworth H&C technician) that we simply had a faulty water-feed line for our refrigerator, Matthew was back out to the house to replace the pipe under the kitchen. He arrived within 15 min. of his projected time, worked throughout the morning, and was done and cleaned up by early afternoon. He had estimated our job at around $1,000, and graciously figured in a couple of discounts (senior citizens - although I hope he was being gratuitous! - and Angie's List) to get the final price LOWER than his guesstimate.

The gentleman that came out was very respectful of our pet.He did the job, he was personable, affable, and we haven't had any problems.

I thought the price seemed a little high. They were very responsive and prompt. They acted in a professional manner and also let me know what other corrections I needed to make.

They were well mannered and pleasant to be around. They explained things well to me. Their price was competitive.

The pump itself was $250 and charged $100 for labor. I thought he did a very good job and he was also very personable. He will also do odd jobs around the house too.