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General Pest Control

Pest Control

About us

Family owned three generation pest control company serving Northeast Ohio since 1937.

Business highlights

88 years of trusted experience

Services we offer

Pest control, insect, rodent control, bees, wasps & yellow jackets.

Services we don't offer

Major wildlife and Animal Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 136 reviews

SAM R.
10/2012
5.0
pest control
  + -1 more
It was fine and what he did was affective. He was a pleasant man and seemed to know what he was doing. We were quite satisfied with the work and we don't have any concerns.
Description of Work: In the spring time, we had little ants show up in the kitchen. The gentleman came and he sprayed around the foundation and the trees. He worked inside and out to make sure we wouldn't have any little pests. The package included 3 visits; they've come twice and the third is still to be scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

PATRICIA B.
09/2012
5.0
pest control
  + -1 more
Called for extra service under the service contract (no extra charge). Responded quickly. Technician was professional and friendly, as was the office staff.
Description of Work: Bought a "Big Deal" on Angie's List for a service contract. General Pest comes seasonally, 3 times a year to spray and check for pests. Under a service contract, they also come as needed or if special issues arise, at no extra cost. The technicians are professional, helpful with relevant advice,and friendly. Definitely an A+ company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Robert M.
09/2012
5.0
pest control
  + -1 more
Took care of the problem. Did not try to upsell with long contracts or additional treatments.
Description of Work: Sprayed for spiders in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie R.
07/2012
5.0
pest control
  + -1 more
I will continue to use them in the future.
Description of Work: We use General Pest Control for pest control services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEE P.
05/2012
5.0
pest control
  + -1 more
They are very prompt and professional. They always fix the problem right away but if there is any problem in between the times they come on contract they will be out to fix it.
Description of Work: I have a seasonal contract with them and if I have any problems they come out right away to take care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carrie C.
05/2012
5.0
pest control
  + -1 more
They provide great service and communication. They offer a good value for the service.
Description of Work: We use General Pest Control for our pest control needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maziyar B.
05/2012
5.0
pest control
  + -1 more
They were great. They were prompt and professional.
Description of Work: I had them treat my home for ants. They also sprayed the inside and outside. I have an annual plan so they will be coming back in the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Grace J.
05/2012
5.0
pest control
  + -1 more
This was my 1st time purchasing the "Big Deal" from Angies. A manager from General pest control contacted me the very next day after I bought the deal online. We had ant problem at that time and requested an immediate treatment. The service was arranged in a timely manner and the applications were provided professionally. I am looking forward for a great "pest free" season.
Description of Work: We purchased the seasonal pest control service. Spring application was provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

MARY ELLEN M.
05/2012
4.0
pest control
  + -1 more
Greg concluded that they were solitary bees, the males don't sting, and there really was no need to do anything. He was very professional, and I don't like to use pesticides and herbicides if it can be avoided, so I appreciated that he didn't try to oversell their services.I've used their services several times in the past with good results.
Description of Work: Greg came out to assess our problem with some bees drilling into the side of our house.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean S.
05/2012
5.0
pest control
  + -1 more
They are the best. They don't try to sell us 10 years of spraying. They are really, really fantastic. They have the best price. We've used them forever. We've been married for 40 years. They used to live in our old neighborhood. Our children went to school together. One time we had bees and they were here in 5 minutes. One time we had a mouse come in and they were over and took care of it all. One time we had a nest. They come over, no matter what it is. They come over in no time. The people are so nice and polite. They always knock on the door and make sure we want the general spray. They always ask if there is anything else we need. They will come out any time. They are just fantastic. We have recommended them.
Description of Work: We use General Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad U.
05/2012
5.0
pest control
  + -1 more
Have used this company in the past, had a service contact and we were very happy. When economics got tight we had to cease being a customer and did some spraying for bugs on my own. Our income is now again at a point where we can afford this service and we were prompted to call them because we saw evidence of a mouse in a kitchen cabinet.
Description of Work: Sprayed for bugs - interior and exterior, baited for a mouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Natalie M.
04/2012
5.0
pest control
  + -1 more
The technician arrived on time and he was very friendly. He asked me, specifically, what my concerns were in terms of the insects around the house. He also addressed my concerns about the chemicals and my family cat. He applied the pest treatment in a timely fashion and left. I haven't seen any of those "thousand leggers" since.
Description of Work: The technician was punctual and patient. He answered all of my questions and gave me several suggestions. I would definately use this service again :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

SUSAN P.
04/2012
5.0
pest control
  + -1 more
Easy scheduling. Person who performed the work did not know about the "coupon" and that I was paid in full and still collected tax, which the company returned to me promptly. He should have called in to verify before charging. EVeryone was pleasant and professional. I'd use again.
Description of Work: 2. used coupon from Angie's list for one time whole house exterminating. Supposedly 50% off, but i did not price shop. I needed to prevent ants from nesting and creeping in while my house is being sold, so I hope it works. Too early to really know for sure!

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gary D.
03/2012
5.0
pest control
  + -1 more
They are a family owned and local company. I have a contract with them. I have been using them for the past twenty years. They are friendly. They are responsive and if I have a problem they are here within a couple of hours. I would use them again in the future.
Description of Work: I use General Pest Control for pest extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie R.
03/2012
5.0
pest control
  + -1 more
They have always been easy to deal with.
Description of Work: They spray around our house for pests. We have a contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna O.
01/2012
5.0
pest control
  + -1 more
Kieran was very polite and professional and did a very thorough job.
Description of Work: Treated exterior, fogged crawl space, treated plumbing-crack-crevice and interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

DEE P.
09/2011
5.0
pest control
  + -1 more
They are excellent. They come out a couple times a year. They always come on time.
Description of Work: They are my regular pest control company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa C.
08/2011
5.0
pest control
  + -1 more
General responded to our church's rodent emergency this past winter. We have a large free meal ministry 6 days a week. When an outside group caught a rodent over the winter and our regular contracted exterminator was not reachable, we called General. Their technician was onsite within 24 hours, performed an extensive check and treatment. Thankfully we did not have an infestation, but apparently a couple of "visitors". Julian's insight in location of traps, more extensive treatment of the building and discovery of pest entry points was extermely helpful. We have switched our monthly contract to General and have had no further issues with bugs or animals.
Description of Work: Rodent extermination and insect/rodent monthly treatment control in an historic church with multiple pantries and active feeding ministry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ted W.
04/2011
5.0
pest control
  + -1 more
Called set up appointment. they came out and paid by credit card. Came back out 3 weeks later for follow up.
Description of Work: Drain flies and ants. Both problems taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara P.
03/2011
4.0
pest control
  + -1 more
They come out every summer for the work. We always had bees. Couple of years ago we had a hive that had formed around the garage door. They came out and they sprayed. The bees came back again. When I called them, they came out within a couple of hours. They were very responsive. They aren?t cheap, but they do a nice job. They come when they say they are going to come. They do a great job. The people who come are more friendly and responsive. We have got general pest involved and they spray once a year.
Description of Work: We use General Pest Control for pest control and exterminating. I last used them in May of 2010.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHANI N.
07/2009
5.0
pest control
  + -1 more
They are very good. The same guy has been coming for years. He is very professional, very nice, and knows exactly where everything is. He really doesn?t bother me. He does what he needs to do outside the house.
Description of Work: They came in a couple of months ago and sprayed outside for carpenter bees. I call them out every year. I have been using them for 6 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dan K.
12/2008
5.0
pest control
  + -1 more
They always send the same guy named Daryl. Daryl knows me and the family. He s seen us move through three houses. He knows how much I can t stand anything living in my house. They are really responsive and they price accurately. They come when they say and they are really accommodating. I like that. They are also trustworthy. I don t like people I don t know. We establish this relationship and I feel comfortable with them.
Description of Work: I ve worked with them on multiple occasions. I ve been working with them for fifteen years. They get rid of all of the ants and bugs. They do all of the spraying. We have a seasonal contract. They come out three to four times a year. If we see bugs between sprays, they keep coming until the bugs are gone. We used to live on the river in a house that was really run down and they were coming every other day when I was calling them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ELLEN M.
09/2008
5.0
pest control
  + -1 more
I appreciated his honesty in not trying to sell us something we didn't need. I've used this company before, and wouldn't hesitate to use them again.
Description of Work: We found several flying ants in the house two days in a row. They came out for an estimate and the rep was very thorough. He looked over the whole house and found no alarming signs of ant intrusion.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL M.
08/2008
5.0
pest control
  + -1 more
I think General Pest Control is very professional and dependable. They do a good job. If I ever have any additional requests or problems, they take care of it right away.
Description of Work: General Pest Control comes in once a month and does a routine pest spray on the interior of the business I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Neddy D.
07/2008
5.0
pest control
  + -1 more
They have been very accommodating. We have used them for about fifteen years now. They will always do the little things if they spot something, and won't charge you extra.
Description of Work: They sprayed around the outside of the foundation spiders, ants, and other insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$760

Contact information

4520 West 160th St., Cleveland, OH 44135

http://www.generalpest-ohio.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
OH
Trade License Authority
Ohio Department of Agriculture - Division of Plant Health
Trade License Expiration
09/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

General Pest Control is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 2:00 PM

General Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, General Pest Control offers free project estimates.
Yes, General Pest Control offers eco-friendly accreditations.
Yes, General Pest Control offers a 5% senior discount.
No, General Pest Control does not offer emergency services.
Yes, General Pest Control offers warranties.
General Pest Control offers the following services: Pest control, insect, rodent control, bees, wasps & yellow jackets.
Major wildlife and Animal Removal

Contact information

4520 West 160th St., Cleveland, OH 44135

http://www.generalpest-ohio.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM