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General Pest Control

Pest Control

About us

Family owned three generation pest control company serving Northeast Ohio since 1937.

Business highlights

88 years of trusted experience

Services we offer

Pest control, insect, rodent control, bees, wasps & yellow jackets.

Services we don't offer

Major wildlife and Animal Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 136 reviews

Jennifer M.
10/2020
5.0
pest control
  + -1 more
It went great Chuck from Patriot Pest control answered my call and came out. Great guy.
Description of Work: I needed a flea exterminator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

B S.
04/2020
5.0
pest control, animal removal
  + 0 more
I contacted the company via email and received a prompt reply to all of my questions. It was nice to receive a quick response! The work was completed on the date scheduled and the service technician was friendly and professional.
Description of Work: I needed the house foundation treated/sprayed to keep insects/bugs out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL M.
10/2018
5.0
pest control
  + -1 more
He was prompt, friendly and professional.
Description of Work: Eliminate yellow jacket hive

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

barry G.
09/2018
5.0
pest control
  + -1 more
Very well. No remaining yellow jackets
Description of Work: yellow jacket nest

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Dale F.
09/2018
5.0
pest control
  + -1 more
Excellent job. Very professional. Very punctual. Cost was very reasonable. Tech sprayed second floor nest (which was inside the roof structure) from ground with powerful sprayer. Indicated that wasps would be eradicated within 2 days - and they were. Had one follow-up when 1 lone wasp was seen / the company juggled their schedule to make a tech available the day I called to puff-spray from the inside - and that took care of the problem. Excellent follow-through. Great job and will definitely use them again.
Description of Work: Eliminate yellow jackets which had bored their way into the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Eric C.
07/2018
5.0
pest control
  + -1 more
Prompt service. Called us late in the day to let us know they had identified the type of insect and recommended ways to avoid in the future. Great people.
Description of Work: Treatment for insects in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W G.
07/2018
5.0
pest control
  + -1 more
In both instances, the services were scheduled quickly, the employee sent to the home was friendly, professional, assessed the situation and efficiently handled each problem. I was very happy with the service and impressed that the work had a 60 day warranty. Thanks, everyone.
Description of Work: Week 1: removal of two wasp nests under the eaves of the roof. Week 2: dealing with a newly discovered large yellow jacket nest under a hedge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon T.
06/2018
5.0
pest control
  + -1 more
I recommend General Pest Control very highly. Their technician Brett responded quickly when I called about finding carpenter ants. He explained the treatment to me, and clearly was an expert. Brett even came back for a follow-up visit to verify the ants were gone. I plan on looking into a seasonal contract with them - great service, and I recommend General Pest Control highly.
Description of Work: Carpenter Ant Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Catherine W.
01/2018
5.0
pest control
  + -1 more
Very professional and knowledgeable. Will retreat if needed but so far so good.
Description of Work: Treat for ants in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Gregory C.
10/2017
5.0
pest control
  + -1 more
The technician, Gene, was a great guy. He was very personable, knowlegeable, and professional. I wouldn't hesitate to have him come back to my home to perform future pesticide services, should the need arise. He'd be the first person I'd call.
Description of Work: Extermination of gnat infestation in first floor bedroom, kitchen, and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SAM R.
09/2017
5.0
pest control
  + -1 more
I had ants here for the first time this spring. They put out an ant trap that didn't bite. They sent someone back out here and he said he's an ant expert and he will get rid of them and he did. He did a good job. The only thing I didn't like was one time I cleaned my windows and they came that Monday and sprayed around windows and messed them all up again. Besides that one time, they do good we have a contract with them.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer A.
08/2017
5.0
pest control
  + -1 more
It went well, he arrived the same day I called and also checked the house and blocked any entry points where pests could possibly get into the attic.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin P.
06/2017
4.0
pest control
  + -1 more
Good, but the first appointment was a Saturday no show. I called to complain and was excellent after that point.
Description of Work: Ant invasion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Tina D.
04/2017
2.0
pest control
  + -1 more
Used this company last year for emergent situation and they were wonderful! But, when I attempted to price and schedule service for this year, the employee that I spoke with appeared almost disinterested. I was told that the individual that I needed to speak with had stepped out and would call me back. two days later, I phoned again and was then told that they were booked until the end of the next week. Having family with extreme bee allergies, we chose to go with another company. Very disappointed because the technicians are wonderful!!
Description of Work: Spraying for bees/wasps.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from General Pest Control
[Member Name Removed], I am sorry this happened. All of our customer service reps can price and schedule work right over the phone with you, as you would have experienced last year. I am not sure why they would not have done this with you this year. While we cannot make up for the poor customer service you experienced with us we will use this as a training experience with the staff. John Gedeon

Jay S.
10/2016
5.0
pest control
  + -1 more
dusted once in the rain. returned 3 days later per our request to redust. seems taken care of.
Description of Work: wasp removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Heidi A.
07/2016
5.0
pest control
  + -1 more
Great! Once again I am more than impressed with this company. This is the second time I used them (first ended up being a squirrel, which they don't actually deal with, but see my other review for how that visit went). This time I had rodents in the home. The inspector looked around, confirmed that it was rats and not mice, set some traps, and left. Within an hour after he left, I heard a trap snap; we had caught a rat. He came back the next day to remove the dead animal, and while he was there I happened to mention that I had an ant problem after he saw an ant crawling on me in the house. I was trying to deal with that on my own for a few weeks, using ant poison from Target as I had in the past, but had not yet been successful in eliminating them. He promptly went to his truck and came back with a different type of trap with professional ant poison for me to place in the bathroom, and also treated the outside of the house, at no charge. A few days later, my ant problem was gone. Meanwhile, there has been no further rat activity, so that problem is eliminated as well. In short, not only are they effective, the customer service is outstanding! You can't go wrong hiring them.
Description of Work: Eliminate a rat problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

MIKE B.
07/2016
5.0
pest control
  + -1 more
Great! Glenn was on-time, polite, and professional. Thanks so much!
Description of Work: Removed bald-faced hornet nests from yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Heidi A.
09/2015
5.0
pest control, animal removal
  + 0 more
Fantastic! He was very polite, professional and helpful. And, in spite of having done the complete inspection and helping me with the entry points, there was no charge! General does not handle larger animals and thus no additional treatment was possible, so he didn't charge me a thing. I was fully prepared to pay for the inspection and his time.
Description of Work: I had scheduled an inspection and treatment for rodent control, having heard scurrying in my ceiling. The technician came out, did a full inspection, and ended up concluding that I did not have small rodents, and nothing in the house, and it was probably a squirrel or similar size animal that was only in the cavity above the ceiling. He placed newspaper in some gaps in the eaves that are the likely entry point; I can watch to see if it is disturbed to verify that is where something is getting in and out, and then add a more permanent screen in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim D.
09/2015
5.0
pest control
  + -1 more
We contacted General Pest to come and spray our cedar siding house. They came and quickly gave us quotes on different services they offer. We opted for a seasonal spray which covers a treatment in the spring and one in the summer along with any needed additional sprays through the summer season. We only need the 2 standard treatments but the service was well worth it. We did not have any excessive insect activity and for the August visit General Pest came without us having to schedule an appointment. I am very satisfied.
Description of Work: Seasonal pest spray on our home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from General Pest Control
[Member name], I am glad you are satisfied with the service you have received thus far. I have activated the online account access and you should be able to login from now on. If you need any assistance with that please give us a call. Thank You. John Gedeon

John R.
03/2015
4.0
pest control
  + -1 more
Fine! Nice people. I will know more if and when I need them to do actual work.
Description of Work: Inspectiono as agreed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Brian M.
01/2015
5.0
pest control
  + -1 more
It was a Big Deal purchase. There was no extra charge. It was a good service. The price was average.
Description of Work: They sprayed on the outside of our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Brian M.
01/2015
5.0
pest control
  + -1 more
When we have issues on the inside of our house, they come out. The price is average. Their service is good.
Description of Work: I use General Pest Control. They sprayed on the outside of our new home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Constance K.
08/2014
5.0
pest control
  + -1 more
Wonderful as always! We have used General Pest for over a decade. They are always prompt, professional and they take care of the problem!
Description of Work: Sprayed for spiders and crawling insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara D.
08/2014
5.0
pest control
  + -1 more
I called them about a significant number of flies. They asked me to describe the flies, I did. They spent the time to explain I needed to find the source. Through talking to them, I remembered there was a dead bird in my yard several weeks prior. They told me to get rid of the source, which I hac done already. They indicated there was no need for them to come out and no need for me to spend any money. They were absolutely right. I was so pleased with how helpful they were.
Description of Work: They advised me that how to deal with my issue without them having to come out. They could have wasted my time and money and came out, but advised me that I could correct my situation on my own!. I will be calling them again if I ever have a need for an exterminator again!

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Nicholas P.
07/2014
5.0
pest control, animal removal
  + 0 more
Technician arrived promptly at appointment time. Was extremely professional and helpful. Good communicator. Explained everything in detail. Made helpful recommendations. Discussed potential treatments with me and we jointly decided on the course of action based on the options offered and my preferences. Couldn't be more pleased with the visit and peace of mind knowing that with our very reasonably priced annual contract (we received a late season discount) the company will provide follow-up visits both at regularly scheduled times and also will make special appointments in between regular visits at our request if any issues arise. Technician was very careful to look out for our home-grown herbs and any other potential food sources which his spraying could adversely affect. Good at explaining safety issues and letting me know when it would be okay to work in the yard after spraying. Very respectful of my home. Very pleased with this company and the highly professional, knowledgeable technician (Kieran). Also very pleased with the helpfulness of the woman who took my initial phone inquiry -- she provided detailed information about their services and scheduled a technician to visit us within 2 days of my call (sooner than expected!).
Description of Work: Seasonal contract/first visit. Conferred regarding existing and potential pest issues, examined premises (both external and internal), offered information about issues and how to resolve, sprayed outside of home for both prevention and treatment of pests, set traps for mice in crawlspace and garage, "bombed" garage attic, identified and fixed a potential mouse entry point in hvac hookup, advised about another potential entry point, provided detailed information about new annual contract and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Contact information

4520 West 160th St., Cleveland, OH 44135

http://www.generalpest-ohio.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
OH
Trade License Authority
Ohio Department of Agriculture - Division of Plant Health
Trade License Expiration
09/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

General Pest Control is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 2:00 PM

General Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, General Pest Control offers free project estimates.
Yes, General Pest Control offers eco-friendly accreditations.
Yes, General Pest Control offers a 5% senior discount.
No, General Pest Control does not offer emergency services.
Yes, General Pest Control offers warranties.
General Pest Control offers the following services: Pest control, insect, rodent control, bees, wasps & yellow jackets.
Major wildlife and Animal Removal

Contact information

4520 West 160th St., Cleveland, OH 44135

http://www.generalpest-ohio.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM