GEM PLUMBING

Excellent work

unknown

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EXCELLENT. I'LL USE THEM AGAIN.

very well

A+

MR DIAMOND WAS ON TIME, RETURNED ALL CALLS PROMPTLY, WAS KNOWLEDGEABLE, PROFESSIONAL, and VERY PERSONABLE. I FOUND THE PRICE REASONABLE FOR THE TIME and MATERIAL SPENT. THE SINK HAD TO BE REORDERED 3 TIMES BECAUSE IT KEPT COMING IN BROKEN FROM THE MANUFACTURER, and I GOT A PROMPT CALL EACH TIME TO LET ME KNOW WHAT WAS HAPPENING and WHAT MY OPTIONS WERE. I WILL DEFINITELY RETURN TO THIS COMPANY WITH ALL FUTURE PLUMBING NEEDS.

ED DIAMOND WAS PROMPT, EFFICIENT AND VERY NICE. I'VE HAD HIM OUT BEFORE, AND HE ALWAYS DOES A GOOD JOB!

ED AND JIM DID A VERY NICE JOB. FROM THE SKETCH I GAVE THEM SHOWING HOW WE WANTED THE PIPING, THEY INSTALLED THE PIPING ALMOST EXACTLY AS WE PLANNED. (OVER THE YEARS, A LOT OF EXTRA TEES AND ELBOWS HAD BEEN INSTALLED.) THEY REMOVED ALL THE OLD PIPING AND DID A DECENT JOB OF CLEAN-UP. THEY WERE THE SECOND LOWEST BIDDER.

THE PLUMBER WAS TIMELY, INFORMATIVE, POLITE, THOROUGH AND GENERALLY VERY HELPFUL. HE CLEANED UP AFTER HIMSELF. I TRUSTED HIM ENOUGH TO LEAVE THE HOUSE FOR APPROXIMATELY AN HOUR WHILE HE WORKED.

VERY TRUSTWORTHY, RECOMMEND HIM TO EVERYONE. ALWAYS A FAIR PRICE.

GREAT JOB! PREFERS TO GET MATERIALS FROM HIS SUPPLIER. MAKE SURE YOU UNDERSTAND WHAT HE NEEDS IF YOU WANT TO BUY MATERIALS YOURSELF. IF YOU WANT HIM TO PICK THE MATERIALS YOU BOUGHT HE WILL CHARGE FOR THE TIME.

EXCELLENT. AFTER A NASTY EXPERIENCE WITH OUR PREVIOUS PLUMBER, THIS NICE PLUMBER ACTUALLY RETURNED MY PHONE CALL PROMPTLY, MADE AN APPOINTMENT, AND SHOWED UP WHEN HE WAS SUPPOSED TO! HE EXPLAINED EVERYTHING HE WAS DOING AND I FELT THAT FOR THE AMOUNT OF WORK DONE THE PRICE WAS VERY REASONABLE. I WOULD RECOMMEND THIS PLUMBER HIGHLY.

MIKE AND ED WERE ON TIME. ALWAYS RETURNED PHONE CALL PROMPTLY. WORKED QUICKLY AND EFFICIENTLY AND CLEANED UP AFTER THEY WERE DONE. VERY PLEASANT TO COMMUNICATE WITH. WILL DEFINITELY USE AGAIN!

MIKE AND ED DID A GREAT JOB. THEY WERE ALWAYS ON TIME AND WERE QUICK TO RETURN CALLS.

THE BATHROOM TOOK HIM ALL OF 15 MINUTES AND NOW I HAVE BLISSFUL HOT SHOWERS AGAIN. THE KITCHEN GAVE HIM A TIME OF IT, AS THE PIPE WAS PACKED WITH GREASE FROM THE SECOND FLOOR TO THE BASEMENT, BUT HE PERSEVERED AND GOT IT DONE. HAVE RECOMMENDED THEM TO FRIENDS ALREADY.

GEM PLUMBING WAS VERY GOOD, FROM BEGINNING TO END. THEY RETURNED MY CALLS FAIRLY QUICKLY. THEY CALLED ME WHEN THEY WERE ON THEIR WAY AND THEY SHOWED UP WHEN I EXPECTED THEM TO. THE WORK WAS DONE QUICKLY (WITHIN AN HOUR) AND NEATLY. I ALSO ASKED MIKE DIAMOND A QUICK QUESTION ABOUT MY WATER HEATER AND HE ANSWERED ME AND DIDN'T PUSH ME INTO BUYING SOMETHING I DIDN'T NEED. I WAS VERY PLEASED WITH THE WORK THEY PROVIDED.

I CALLED THEM TO FIX THE FAUCET, AND THEY SCHEDULED TO COME IN THE MORNING. THE NEXT MORNING THEY DIDN'T SHOW UP, AND DIDN'T CALL UNTIL 12:40. THEY SAID THEY WOULDN'T BE ABLE TO GET THERE THAT DAY AT ALL. I TRIED TO RESCHEDULE IN THE SAME PHONE CALL, BUT THEY WOULD NOT COMMIT TO A DAY OR A TIME, SO I GAVE UP AND CALLED ANOTHER COMPANY.

MIKE NOT ONLY REPLACED THE WORN OUT PARTS, BUT LOOKED DEEPER TO FIND OUT WHY THE KOHLER PARTS HAD GONE BAD AFTER JUST 4 YEARS. HE DETERMINED IT WAS DUE TO EXCESSIVE WATER PRESSURE AND MADE SOME ADJUSTMENTS THROUGHOUT THE HOUSE TO GET PRESSURE MORE UNDER CONTROL.

I HAVE NO COMPARISON FOR PRICES. THEY ALWAYS COME ON TIME WHEN THEY SAY THEY WILL AND COME A.S.A.P. IN AN EMERGENCY.

WORK WAS COMPLETED IN ONE DAY AFTER AN INITIAL REVIEW OF THE PROBLEM. NO MESS WAS LEFT FOR ME TO CLEAN UP. INITIALLY PLAYED TELEPHONE TAG TO ESTABLISH THE APPOINTMENTS.

MIKE AND HIS HELPER WERE ON TIME AND EFFICIENT. THEY DID A GREAT JOB AND CLEANED UP AFTER THEIR WORK. MADE GREAT SUGGESTION REGARDING OTHER PLUMBING CONCERNS. STRONGLY RECOMMEND FOR ANY PLUMBING SERVICE. WOULD HIRE AGAIN.

I AM PLEASED. THEY ARE VERY TIDY AND I WOULD RECOMMEND THEM ANYTIME.

ALWAYS COME ON TIME, GOOD FOLLOW THRU. CALL BACK TO MAKE SURE EVERYTHING IS OK.