GEM PLUMBING

They were excellent, prompt , very knowledgeable.

They were very personable, responded to my phone call right away, did an excellent job, got the job done within an hour, and very knowledgeable about plumbing.

They did a great job. Honest with the price. Estimates are good. They were very polite. They give advice on how to use the product.

All of the work was done in about as timely a fashion as possible considering the age and condition of the existing valves, pipes etc. Mike Diamond is very knowledgeable and friendly and explained everything that was needed to my satisfaction. I would hire his services again if needed.

Mike works quickly and neatly. I have known and used Gem Plumbing for many years both for my home and business. He might not be the cheapest but he will do the job right the first time. He is courteous and professional. I wouldn't think of hiring anyone else.

Everything was fixed in a timely manner.

The service was very good and they have fair pricing.They were punctual and did a good job.

Went just fine. Mike Diamond arrived on time, knew where to look to find the problem, had no problem replacing the broken faucet. Mike is friendly and a good workman. We have used Gem Plumbing since his father ran the company and have always been satisfied.

entered premises discovered problem was not serious and explained actions to be taken to resolve problem. charged minimum fee.

I love them. They always come whenever I have an emergency and they give me advice. All of my plumbing is always OK.

Like clockwork. They arrived when they said they would, the work took about the time predicted, and all's working well.

Mike is my regular plumber. He is excellent. The last time I used him, I spent $160 on the service. He returns phone calls promptly and has come over quickly when I have needed help with a leak. He really knows what he is doing and I think his price is fair. He is very good at communicating with customers, both in terms of picking out fixtures and thereby making sure he knows what you want, and also, educating you afterwards about the work he has done. He really takes the time to talk to his customers; not all repairmen are good at communication. If you want things done right, you need to call Gem Plumbing. I will stick with him in the future as well.

Mike is a very pleasant gentleman to deal with. He gives good advice. He always does a good job. He always cleans up the area where he does the work very nicely.

He's fantastic, he's honest and helpful and knows what he's doing. He is the only plumber I'd let in my house. The water was backing up in the toilets, sinks, and bathtub. This plumber worked hard, did a great job and everything is now fine.

They are responsive, quick, knowledgeable, and honest.

Really good folk. I will hire them in the future.

They were really helpful and explained what they were doing. I would definitely go with them again.

A previous owner of my house must have contracted with this company, as their contact information was posted on the water heater. My phone calls to them were responded to promptly, providing the requested information regarding quality, pricing, and installing the new water heater. Mike Diamond reviewed the alternatives, offered his advice, and he pointed me in the right direction to research the options online. Once on site, Ed Diamond, the father, was very professional and candid in talking about how standards have changed in his profession; his son, Mike, also very professional, explained the shut-down and restart procedures, precautionary measures, and settings thoroughly. This company is extremely reputable, and they take much pride in their work. Justifiably, so it seems.

It was difficult to get an agreement of what would be installed. I had to seek out the type appliances I wanted. In the end, I have an unusable bathtub. I will have to have tile work arranged in order to use the shower.

Mike was great! He arrived exactly when he sad he would. He explained everything he was doing as he was doing it. I feared he would have to cut into my living room ceiling where the leak was coming from, but he didn't. He was extremely knowledgeable about plumbing in old homes (my house was built in 1927). He is very honest and hard-working. I would highly recommend this company.

They advised us against putting in a new toilet because the old ones work better. The quality and the price was right. The guy is up front about pricing and cleanup was good. I can't think of anything he did wrong. He is also good about returning phone calls.

He has been doing service for me for years. He is always wonderful. He is helpful and he always calls me back. I don't know what I would do without him.

They did a good job. I did think it was pricey but maybe I am out of the loop.

My inital phone call was returned in a timely fashion and an appointment was set up within a reasonable time frame. Mr. Diamond came at the appointed time and was quite friendly, courteous and professional, allowing me to observe his work and ask questions. He was very neat and cleaned up as he went along. The fee was quite reasonable, as I was expecting to shell out much more. I have already informed him of work that needs to be done in the near future and will call upon him when that time comes. I would definitely recommend GEM PLUMBING. The experience was more than satisfactory.

Mike the plumber was on time, very polite and reasonably priced. Since I was curious as to how things worked, he explained things in a clear manner. He is a hard worker and seems very competent and honest.