Forest City Tree Protection Co Inc

We are pleased with them. It was reasonably priced; they did a lot of things. The flowering tree they treated looks better already.

I mostly deal with the person who comes to do the job and he is very nice and very friendly. He seems to be very knowledgeable and efficient. I think their prices are a bit high but I haven’t shopped around. They did a good job for me and the trees haven’t died. The services that I request some of them only in the fall come to over $500 and to me that’s pretty high. These people seemed to know their business. They charged $86 and $6.88 in tax for one service. I pay in February and if I pay upfront they give me a discount of 5 percent which is not very generous. They certainly seemed professional. In terms of price, I can’t compare it to anything but it seemed high for me. They call ahead of time and if I am not home they leave a slip in the door to tell me what they have done and that they have done it. They are fine on responsiveness. They come at a certain time. I only deal with an employee but they do have an arborist that I have consulted with time to time.

It has always been great. I always use a prepay and I kind of pay once a year.

I think those guys are rock stars. They did a great job for us. They are still doing more work. They are still helping us with our fall pruning and some fertilization.

The service worked out pretty well. They are very efficient. They were courteous and on time. They were careful about clean up and damage to other trees and neighbor’s properties. I appreciated all that. The quality of their work was excellent.

We've had no issues at all. Everything has been what they say. Everything has just been fine. We have not had any problems with the trees. We haven't lost anything because they didn't take care of it. They do what they say they're going to do. They do it on schedule and the right way. I never had to have them come back to redo anything. Their pricing is reasonable.

We had them quite a few use and it has been pretty good. They have been handling our total needs for years and

The tree died anyway which was not unexpected. I'm not complaining except I found out, after the fact, that the price to do the service was very high.

It went okay. They are just terribly expensive. I would possibly use them again. UPDATE: This is to correct an earlier review where I misstated that they charged $600 for fertilization. They charged a fair $107. I would use them again.

The crew of three arrived on time and got right to work. Since the large tree is between my neighbor's deck and our deck, I expressed a concern for maintaining privacy. The crew asked me before they cut lower branches, to ensure our privacy. The crew also took approx. 3' - 4' off of the tops of a long row of arborvitae. The main crewman was sensitive to my direction and he did a really nice job. Also, the entire crew were very polite and they did a FABULOUS job of clean-up in my yard, as well as my neighbor's yard. We would highly recommend them and we will definitely use their service again.

The experience from start to finish was superior. Dave even called me after the new tree was installed to make sure everything was going OK and met my expectations. He also offered suggestions for watering, pruning, etc. I would highly recommend Forest City for my future tree needs!

They did an awesome job. They really are phenomenal. This tree was so old and big. They cleaned up after themselves, very neat and clean. I would highly recommend them. They have been in business for so long. They are not cheap, but they do a more than worthy job. The workmen were also very nice and polite.

I've used them for years. They are prompt. They usually call me before they come over. I usually prepay so I get a discount. I've never seen anyone trim a tree as good as Sol. Sue answers the phones and does a terrific job.

The office manager on the phone said that it would probably be a few days before they could get out here since it was not a emergency. There was no damage, I just could not get out of the driveway. The manager came later that day to look at the work, however, and once again said that they would probably be unable to do the work for a few days I called them later that day to verify that I wanted the work done by Forest City and within a few hours, a team had come out and took started taking care of the tree. Considering the fact that there were a lot more trees down in the area, they were very johnny-on-the-spot. They were very professional and did a good job cleaning up. When they came the first time they did not have the equipment to pull the top up, but they did cut up the trunk so I could get out of the driveway. They then came back a couple days later and got the rest out and carried everything away. Someone came this morning and even ground up the stump.

It went very well. The fertilization was done separately from the tree trimming. They did a great job trimming the giant pin oak in my front yard back from the house, it was a big job. They called ahead the day before when they were going to do wok.

The project was completed in a timely and professional manner. The one irritant was the three week waiting period between the request for estimate. and then another three weeks between order of service and when service is performed.

I was very impressed with the work of Forest City employees. As I said, it was not a simple job. They had to bring in a crane, and parked it in our neighbor's driveway in order to get close enough to the tree. In addition, the tree was hanging over my neighbor's garage, which has a slate (expensive!) roof. Several of the largest limbs were rotten and the climber who needed to be hoisted into the tree by the hook of the crane even said it was pretty scary. They methodically cut and then hoisted the 5 or 6 very large limbs up over the garage and a large tulip tree before bringing the limbs down very carefully on our neighbor's driveway, after which they trimmed and shredded what they could. Several of the limbs had to be loaded on the crane's truck bed. Then all that was left was about 8 feet of trunk, and they cut it low and hoisted that as well. The clean up process was beautifully done, as well. The person I spoke with on the phone (Sue) was always helpful and very patient with my many, many questions. She was always responsive, and the company did exactly what they said they would do in a very timely way. The only thing I was worried about were the dark marks (like scuff marks) left on my neighbor's driveway, but those have faded and washed away as time goes by. I will definitely use this company again, and have contracted with them to treat our trees, as well as some mosquito protection services. I highly recommend Forest City Tree Protection Co.

Of the three companies I contacted, Forest City Tree Protection Co. was the slowest to respond and the slowest to provide an estimate. When I finally received one, the estimate was more than three times the lowest of my other estimates. Perhaps they didn't really want the job...? They certainly didn't get it!

Long time relationship with them, trees and shrubs never looked so healthy.

He sprays tree's, bushes, and everything. They also do a deep watering of my roots in the summer to ensure proper life. They do tree pruning, and Sal is excellent! All of my trees and bushes have never been so healthy! I get huge beautiful blossoms on them. They are a little expensive, but you get what you pay for and they are excellent.

I paid slightly less than the estimate because they offer a discount for pre-paying for your service. The job went excellent. They were responsive in terms of the quote process. They gave us options with the tree. Originally we were thinking of having it trimmed. But they gave us factors and options that convinced us to remove the tree completely. The tree would continue to be a problem. We use them repeatedly because they are very knowledgeable about trees and their care. We have been having trouble with our phone line so we asked them to come as soon as possible and they were able to accommodate us. They did the entire tree removal in one day. They will return in the spring to remove the stump. They are very good at working with us. Their communication is excellent. Their crew is professional and knowledgeable. They are able to inform the homeowner with options. They also have professional arborists. They normally trim our oak and they can make informed decisions on how to trim the tree for the way we want it, for the health of the tree and the integrity of the property.

Fine except I wanted the chips and the men and office ignored that request. However the owner dismissed any charges of 60.00 I withheld. Then a employee refused to schedule anyother work. And that was some years back but I still and I've again tried to schedule them not being excepted as a customer.

I did not have them quote as Teresa (the woman who answered the phone) was very courteous and explained that since I was in Bay Village, it would be rather costly to have them come out from South Euclid (they charge point to point for travel). I very much appreciated her honesty and professionalism. When I asked, she recommended The Tree Company for us West Siders.

They did an excellent work as they always do. They had four people here. They went through and trimmed a 100-year-old oak tree. The purpose of the trim was to remove any dead wood, reduce overall weight of the braches which would help both the tree and the house, and review the closeness to power lines and trim away from that. The basic purpose was overall health of the tree and protection of the property. This work is usually done once in every six years. They arrived promptly. They had a person who spoke to me beforehand and explained to me about what they are going to do. I asked him some questions and told him about a couple of preferences. I told him also that I was relying on them to make judgments on what needed to be removed or not removed. They then got into work. They were here the whole day. They finished the job on time. The price was the same what they had quoted. They were very professional and good. Te person that spoke to me was very good and really knows what he is doing. He is very good at talking to the customer. He did say that there was some additional wood that needed to be removed because there was some more dead wood. They chipped the wood and removed the wood. They also did a complete cleanup. They did a good job with that too. My house is in the place where they cannot get a crane, and they had to do the complete work with ropes. They got up on the tree themselves. When they lowered the branches, they were very careful about the roof and gutters. It is interesting to watch them work when you are at home as the only noise you get is when then get on to the roof. You never hear anything else. They were top calls professionals. When they gave me the quote they were here on time, but the quote was actually delayed. I had to wait for week and then when I called them to enquire I got the quote the next week. Then they scheduled the work immediately.

I've contracted Forest City out on a professional level over the past 4 years and I'm more than pleased with my experiences with them. The General Manager Tom is very knowledgeable, honest, communicative and very responsive to our needs. This past year I used him to remove a 35' Silver Maple in my backyard which he removed without incident and for a fair price. Thanks guys!