Forest City Tree Protection Co Inc

As expected. We have sold that house and live in a condo now, so will not have need of their services in the future.

I have been using them for a couple of years now and am very pleased with them.

First we had the arborist come and identify our trees. The work went quickly and efficiently. The clean up was excellent. We had to wait a little longer than expected because the company grouped 2 neighbors who needed work.

Excellent - very good pre-work process, Lauren Lanphear evaluated the work that needed to be done and it was apparent he is very knowledgeable. The crew of four did a good job, very carefull and used appropriate safety equipment. They had to use a large crane and the operator was very skillful; no property damage! They could not finish in one day and came back about 5 days later to finish (cold and snow delayed their return). I am very happy with the work, they were not the cheapest, but certainly worth the extra money.

They are fine. They do what they say they are going to do. We schedule them every other year. They do all the trees in the yard, depending on the season. They do different things at different times of the year and it's orderly. It's actually my mother's house. She's always had them and I question if it's even necessary. I've never had to spray the trees at my house and they grew just fine, but she likes to do it. They come, they're reliable and they do what they say they are going to do. They are friendly. I don't know what to compare it to, but I think they're a little on the high side.

Fine. They came on a contracted schedule and performed the work as planned. Required no interaction.

Tech was on time and performed the inoculation. Also answered some other questions we had about the tree.

The company removed the limb and assessed the viability of the tree using ultrasound (to find how hollowed out the rest of the trunk was). They recommended that we could salvage the tree but safety dictated shearing several more branches off and stabilizing the top with long vertical cables. They did all of this quickly and with excellent communication. I was a little surprised at the cost of the ultrasound specifically (I think it was $200-300) but overall the price seemed to match the quality and punctuality of the work.

The work was completed promptly and neatly.

Everything was fine. The worker was friendly and very knowledgeable.

good job. they explain what they are doing. They offer a small dscount for paying early.

They are excellent and I use them every year.

Good. It costa about $100 each time they come out so its not cheap. But they are good. Tom is the guy I talk to and he is nice.

very poorly - the arborist who sold me the plan never conveyed it to workers - the crew came out and kept asking me what I wanted done - I had some problem issues and I have no knowledge that is WHY I hired this company - they were goofing off- taking very long with some tasks - ie. letting clock run - trees were barely trimmed and done incorrectly - I made arborist return as I paid in full but was upset - he had a real poor attitude and shortly after left company - I was really taken advantage of - the tree they treated never bloomed again and another company told me they did job incorrectly - tree is dying - overcharged and unprofessional.

Excellent, I've had them on an annual contract for 40 years at this address.

Their arborist came out quickly. Luckily he was in the neighborhood. He looked things over and gave me a quote. They came out a couple of days later and took the branch off the garage roof and returned in about a week to do the other work. Because of the storm that came through, they were very busy, but took care of the branch on the roof quickly, easing our minds about that. Professional and timely.

Went very well. I asked for a small section of the trunk, and they obliged no problem. (WE had trouble moving it though! Who knew one small section could weigh so much?) They cleaned everything up: branches, leaves, wood chips. You wouldn't know there had been a tree there after they were done.

They take the time to explain what they are doing. Why they are doing it. They know which ones to fertilize and which ones not to. They are very knowledgeable.

Great! They were professional, had a good price, did great work! Thank God they're around!!!

They get A's for all levels of service - we were very happy with them and their communication. The B for price was due to a somewhat surprising cost (>$200) of a hand-held ultrasound to determine how much of the trunk was hollowed out. The rest of the cost seemed reasonable and justified and, again, we will be very happy to use them for future work given the rest of the experience.

I've been using Forest City Tree for 21 years - as long as we have owned our home in Shaker. Service is quickly scheduled, cleanup is impeccable, technicians are skilled.

It went very well. The tree removal was better than I expected. I was not home to watch but everything was done and clean up was excellent. The stump grinding was done 3 days later on other areas. It was so neat at first I didn't realize the stumps were removed.

It went perfect. They took down all the dead limbs, cleaned up, and other than the dead limbs being gone, you couldn't tell that they had been there.

That was just fine...very good work. The work was well done. They were on time.

We also have the bushes and they basically come regularly and they come whenever we have a problem because we've had some storm damage. Before we even hired them we had estimates from other people and we checked with our friends who they were using and ratings but we chose them and we have never regretted that choice. I've never had a problem with them and I have never had to call them to come back to do something that I thought they didn't do a good job with. They come, they are efficient, they do the work and it doesn't matter who send out. Everybody is well trained and the person who does my estimates tells me what I need and they tell me what to expect in the next couple of years and what I will be needing that's beyond maintenance so I can put it into my budget. He just tells me what to anticipate and where there are problems, if a tree should come out or if a tree should stay. In all cases he took down one tree that was at the side of the house and we were having cracking in our ceiling.We had contractors and they said all kinds of things and he came out and said the tree roots that are so big could be getting under the house. We took out the tree and all the contractor estimates to fix the cracks and all the cracks disappeared once the house settled down. So, they did that and removed a huge tree and took the stump out so that we would be able to re-landscape.