Dons Carpet Restoration, LLC

drapery cleaning service, upholstery cleaner, carpet cleaner

About us

We are the only company to safely sterilize carpeting,tile and grout, upholstery and drapery with organic herbal formula. Proprietary formula.Removes viruses,bacteria.Does your carpet have stains? Pet Odors? Do you need color correction? Do you need areas spot dyed to match surrounding carpeting? We can help!! We are committed to keeping your home safe from toxic chemicals! We are locally owned and operated and serving the Greater Cleveland, Canton and Akron areas since 1949. Don's Carpet Restoration is ready to help you with your carpet and upholstery cleaning needs. We specialize in removal of stains & pet odors as well as correcting carpet color. We also specialize in heavily soiled carpets. We can also dry clean. Also, did you experience flooding? We can help with the sanitization of carpets & other surfaces from flooding. Please contact us today for a free estimate!! Chemical free!!! Fastest dry time of any kind of system. Also, to sanitise any surface of Covid 19.

Business highlights

76 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.5886 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.6
Showing 826-850 of 886 reviews

Cindy B.
03/2013
N/A
Don is a great guy who does a great job. I never could have imagined that my carpets could look this good! He takes his time and pays attention to details and he does all the work himself. I would definitely recommend his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Susan B.
02/2013
N/A
Don went on and on about how he works by himself and this was his father's business, etc. I did not really need him to go on about that after the first time. His organic products did a good job. The carpet looks okay. His price is a little high for the time he spent here. He started at 9:30 and was done by a little after 10:00 AM. That works out to almost $300 per hour. If I hadn't emptied bookcases and moved small pieces of furniture, Many areas of the carpet would not have been cleaned.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$145

Susan H.
01/2013
N/A
He was fantastic! Not only do my carpets look and smell amazing, he was kind, considerate , professional, and he arrived early. He will be my carpet professional for as long as I have carpet to clean. Rotary brush cleaning is the best way to go along with Dons secret formula.....simply amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

ellen r.
12/2012
N/A
Don was very professional and was able to get me in during this very busy season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Conrad F.
12/2012
N/A
Don couldn't be easier to deal with: prompt and polite. There was one spot that re-emerged after the carpet dried but I'm not sure that was going to come out anyway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Cassandra T.
11/2012
N/A
Don was very personable and professional. He was very detail-oriented and knowledgeable. I was pleased when he arrived at 6:45 a.m. to accommodate my schedule. I have already recommended him to family. Don did an excellent job on my white sectional. I will definitely utilize his services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Andrew P.
11/2012
N/A
Don came out within 2 hours of my call and quickly treated and cleaned my flooded carpet. The musty smell is gone and.he saved my carpet that others said was not salvageable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$240

Marie K.
10/2012
N/A
From the start, I found that their professionalism was top notch. After going online to find places to get estimates from, I got a call from Don's in less than 5 minutes. We talked, i read some of his past reviews and set up a date right away. He was very prompt for our appointment and completed the job quickly. My carpeting looks great!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$125

Darlene K.
09/2012
N/A
Was pleased with the results. He worked hard and long to get good results. Glad to hire a veteran of our armed forces!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Karen S.
08/2012
N/A
Don did an excellent job and was able to come to my home to do the work in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise E.
08/2012
N/A
Don has done wonderful work for my parents who have 3 dogs and a cat. He is very attentive to phone calls and timely in his arrival. If he is running late, he lets them know. I would hightly recommend him for getting rid of pet odors of all kindsl

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bartfai A.
07/2012
N/A
Don was here on time, the project ( two bedrooms, two wool area carpet plus two small are carpet) was completed in one hour. No wonder! He did not move any furniture, rushed the job. His fees was very HIGH for ONE HOUR job. I used Don's service because the other recommendations. However, next time I would check other carpet cleaner's price and service and certainly I could do the area rugs myself. I would not recommend Don's Carpet Restoration LLC to others because of his high hourly rate.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0


kathleen h.
07/2012
N/A
Have a cat that was not using his liter box but the carpet instead. No matter what I used I could not gt rid of the smell. To me the smell was so bad that my eyes would burn. Don Peters of Don's Carpet restoration came out and cleaned our carpet and removed the smell. I can once again use my living room. Would definitely call Don again. It has been over a week, carpet is dry and no smell. Thank you Don, you really have a good product. Over the counter pet odor removal products do not work but his did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim D.
06/2012
N/A
He is very customer service oriented. He is punctual and he did a very good job. I have already used him twice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leslie S.
06/2012
N/A
Don did a great job and was very thorough, I couldn't be happier with the job he did. I had two little dogs that have had MANY accidents in the house and the smell is COMPLETELY gone. I have used commercial carpet cleaners before and no one was able to get rid of the smell. If you have pets I recommend buying an extra gallon or two of his formula, you won't regret it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna H.
05/2012
N/A
Carpets are clean and smell great. Don was wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie M.
04/2012
N/A
GREAT Service and Great Guy! He REALLY eliminated the pet/cat odor from our old old carpet. AND he made the old carpet look GREAT! It smells so nice and clean now. 5 STARS ALL THE WAY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter S.
04/2012
N/A
Don's a very nice person who was great to do business with that I would recommend. The carpets look fine. My only issue was his price was a little high. I paid $500.00 for 2.5 hours of work which comes out to $200.00 per hour.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Kathleen S.
04/2012
N/A
I am pleased with how my carpets turned out. Don is very customer oriented. and knowledgeable concerning the aspects of his trade. Would recommend him.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Denise F.
03/2012
N/A
carpet looks good but my carpet still has such a smell that is worse then what it was before.

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Maryellen M.
03/2012
N/A
I was extremely pleased with Don. He cleaned my upholstery, an Oriental rug and my carpet. Everything was done by hand and it looks beautiful. The price was unbelievably reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kisuni T.
03/2012
N/A
Great service did a wonderful job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary P.
03/2012
N/A
Don was very pleasant and did a great job. Would definitely use him again and would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice B.
01/2012
N/A
Prompt Dependable the carpets were horrible and were restored to a condition not seen for a very long time..The couches and chairs were also cleaned. The house smelled clean and fresh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 712, Cleveland, OH 44202

donscarpetrestorationllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM
Sunday:
6:00 AM - 6:00 PM

Service Categories

drapery cleaning service,
upholstery cleaner,
carpet cleaner

FAQ

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Sunday: 6:00 AM - 6:00 PM

Yes, Dons Carpet Restoration, LLC offers free project estimates.
No, Dons Carpet Restoration, LLC does not offer eco-friendly accreditations.
No, Dons Carpet Restoration, LLC does not offer a senior discount.
Yes, Dons Carpet Restoration, LLC offers emergency services.
No, Dons Carpet Restoration, LLC does not offer warranties.

Contact information

PO Box 712, Cleveland, OH 44202

donscarpetrestorationllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM
Sunday:
6:00 AM - 6:00 PM