Dons Carpet Restoration, LLC

drapery cleaning service, upholstery cleaner, carpet cleaner

About us

We are the only company to safely sterilize carpeting,tile and grout, upholstery and drapery with organic herbal formula. Proprietary formula.Removes viruses,bacteria.Does your carpet have stains? Pet Odors? Do you need color correction? Do you need areas spot dyed to match surrounding carpeting? We can help!! We are committed to keeping your home safe from toxic chemicals! We are locally owned and operated and serving the Greater Cleveland, Canton and Akron areas since 1949. Don's Carpet Restoration is ready to help you with your carpet and upholstery cleaning needs. We specialize in removal of stains & pet odors as well as correcting carpet color. We also specialize in heavily soiled carpets. We can also dry clean. Also, did you experience flooding? We can help with the sanitization of carpets & other surfaces from flooding. Please contact us today for a free estimate!! Chemical free!!! Fastest dry time of any kind of system. Also, to sanitise any surface of Covid 19.

Business highlights

76 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.5886 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.6
Showing 1-25 of 886 reviews

Joyce L.
04/2025
5.0
He came on ti.me and did an expert job. He uses a specialty cleaner that is safe for all animals. AND PEOPLE If you have pets... Use Don! .
Rating CategoryRating out of 5

Elizabeth C.
04/2025
5.0
Don was wonderful from the first time I called him and he did an excellent job on my carpets and even cleaned a chair That I thought would never come clean he is a miracle worker..I am always nervous about having technicians come to the house when I’m home alone but Don was so nice and so personable I felt totally comfortable. I will definitely be using him again and referring him to other people.. thanks Angie’s list for putting me in touch with him and thank you Don for doing such a wonderful job!
Rating CategoryRating out of 5

Linna B.
03/2025
1.0
I would never recommend Don's carpet restoration. Unfortunately, Don was extremely unprofessional and did not clean my baby's nursery properly. I hired him after my baby had thrown up on the carpet. I told him where it happened and even offered a hand to move the armchair that he was supposed to clean around, but he said he could handle it. I could only see on the next day that the chair was still smelling bad and also that a huge stain was left under it. When I sent him a picture of that, he first said he would go back to do the job properly, but then changed his mind and told me to clean it myself. I was distraught and frustrated after having paid $300 for the poor service he provided.
Rating CategoryRating out of 5
$300

Ashley S.
03/2025
5.0
Don responded quickly and was able to provide service within a week. He was very kind and extremely knowledgeable. I would use him again, and I highly recommend to anyone looking to get their carpets or upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela S.
03/2025
5.0
I have new carpets again! Don really knows carpets! I have had the carpets cleaned by many other cleaners in the past and they have never looked this good. He was punctual and he is a hard worker. It cost a little more than I expected; but with the price of everything these days, and for not having them cleaned in more years than I care to admit, I know it was worth it. My 20-year old carpets look new again! I highly recommend him. He is returning to clean 2 Turkish throw rugs which have not been cleaned in a long while and to check on how well everything dried overnight. The carpets were cleaned, sanitized, and a protectant applied. When he arrived, my carpets were stained and very tired looking. He has saved me the cost of having to purchase new carpeting. I was very happy with the results.
Rating CategoryRating out of 5

eric k.
02/2025
5.0
Don was on time, did a great job, and charged a fair price. I will not hesitate to use his services again in the future.
Rating CategoryRating out of 5

Cynthia G.
02/2025
N/A
has not started yet
Rating CategoryRating out of 5

Erin P.
01/2025
5.0
on time and professional. will recommend to family and friends!
Rating CategoryRating out of 5

Anthony S.
12/2024
5.0
Great job was completed to our satisfaction and a great price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sandra c.
12/2024
5.0
Don did a great job cleaning my carpets . Don cleaned 7 rooms and they all look and smell so fresh. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerry F.
11/2024
5.0
Arrived promptly. Explained the cleaning upholstery process as this was a dry cleaning method.After viewing his work , we asked if we could expand the list of items we wanted him to clean . Which he did at a very reasonable rate . Very happy with his service and would recommend and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Marilyn w.
11/2024
5.0
Don was a few minutes early and prepared. He surveyed the area to be cleaned and provided areasonable estimate. He greeted my cat and made friends with her. He removed the stains without any difficulty. He worked efficiently and quickly. He worked very hard and the carpet lookes fantastic. He is a very friendly man and very trust worthy. I reccomend hiim and will call him back for other projects in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James T.
10/2024
5.0
Don was prompt, friendly, and cared about doing a good job. The carpet looks great. Some stains that other cleaners could not remove are greatly improved with the shampoo method that Don used. We will definitely hire Don in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jada Rae B.
09/2024
5.0
Don arrived on time, was very efficient, worked hard and my carpet looks sensational now that itâ s been cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis R.
09/2024
5.0
The business does a great job on carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Holly N.
09/2024
5.0
Don is very pleasant and knowledgeable. My Mom is 99 and he was very considerate of her needs while working around her. I felt he did such a good job on the drapery and carpets that I asked for more business cards to give to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Neil D S.
09/2024
5.0
Don was professional and did a great job. Reliable and very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert T. R.
09/2024
0.5
did not make a good job HO need to hire another carpet company to remove the carpet and bleach and then put the new carpet

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Carol B.
08/2024
5.0
Don did a wonderful job and everything looks great! I did think this was a very expensive service, but it was well done.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Kristen L.
08/2024
5.0
Fantastic job!!! I would recommend Don before I recommended anyone else! He explained the process, what he uses, what makes him different for steam cleaning, and he does a very thorough job. My couch and chair look brand new!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim and Lynna M.
08/2024
5.0
Don did a great job, quick, efficient and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kasey M.
07/2024
0.5
Spent 30 minutes or less wiping down my couch (at most five of those minutes he vacuumed with a normal household vacuum). When he was done, there was a strong smell of the product he use, which covered up any pet odor. After a few hours passed by during drying time, the pet odor came back. Do not recommend for pet odor removal or deep cleaning. Pet hair was supposed to be removed as well & was not. He mentioned he did not see much but once I took a deeper look after he had to rush to his next client I realized there was a good amount of pet hair left over. I called him to see if there was anything that could be done and he said there is NO guarantee for odor removal. Finally, After I asked him to clean the inside compartment, he either forgot or ignored my request. This couch is only 1 year old. There was a good amount of cleaning product on my hardwood floor, which left a slippery feel That same night my 18 month old sons teeth almost pierced through his lip by slipping and falling Luckily they did not go all the way through, but he is in a lot of pain and I cannot get the slippery residue off of my floors even after mopping multiple times.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


Mike N.
06/2024
4.0
Don explained everything before he did the work... Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Joe P.
04/2024
5.0
Don is a rarity today. Showed up on time? Check. Did a great job and was conscientious about his work? Check. Charged what he quoted with no BS? Check. Would I use his service again? Check. Can?t get any better than that. Thank you Don.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted M a.
04/2024
3.5
Don was here on time. And very efficient He knows his business. And when we ask questions he explains why, and how the process works. I would definitely hire him again!!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

PO Box 712, Cleveland, OH 44202

donscarpetrestorationllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM
Sunday:
6:00 AM - 6:00 PM

Service Categories

drapery cleaning service,
upholstery cleaner,
carpet cleaner

FAQ

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Sunday: 6:00 AM - 6:00 PM

Yes, Dons Carpet Restoration, LLC offers free project estimates.
No, Dons Carpet Restoration, LLC does not offer eco-friendly accreditations.
No, Dons Carpet Restoration, LLC does not offer a senior discount.
Yes, Dons Carpet Restoration, LLC offers emergency services.
No, Dons Carpet Restoration, LLC does not offer warranties.

Contact information

PO Box 712, Cleveland, OH 44202

donscarpetrestorationllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM
Sunday:
6:00 AM - 6:00 PM