COMPUTERS MADE SIMPLE

unknown

unknown

unknown

Fine.

MY COMPUTER WOULD GO DOWN WHENEVER IS WAS IN (READING) MY E-MAIL. I WOULD HAVE TO START IT BACK UP AND WHEN I DID, THE PREVIOUS INFORMATION WOULD BE LOST. IT STARTED TO DO THE SAME THING WHEN I PRINTED AND FINALLY I COULD BARELY TURN IT ON. AFTER CONSULTING SOME NON-EXPERTS WHO STATED THAT I WOULD HAVE TO REMOVE ALL MY PROGRAMS AND USE THE RECOVERY DISC TO START OVER, I CALLED BEN. I LEFT A MESSAGE ON HIS ANSWERING MACHINE. I DIDN'T EXPECT A CALL THAT EVENING BECAUSE IT WAS AFTER 6. HE CALLED WITHIN THE HOUR. I EXPLAINED WHAT HAPPENED. HE TOLD ME OVER THE PHONE WHAT TO DO. I AM GLAD TO SAY IT IS WORKING LIKE NEW AND HE DID IT FREE OF CHARGE! BEN WILL ALWAYS BE MY COMPUTER GUY. WOULD I HIRE HIM AGAIN? IN A HEARTBEAT!

Mr. Greenberger was very prompt in returning my messages and he immediately scheduled a time to come to my home and replace the battery. He called before he came, did the work quickly and proficiently. He was very polite and had an appropriate business-like manner. His price was $50.00 which I thought was good. I would hire him again if I have computer problems.

I was very pleased with the experience. Ben returned my initial call within an hour, but I was with a client. I then called him back and he said he would call me later that evening after he was done with a prior commitment. When he called later we were on the phone for about an hour and the problem was resolved and I thank him very much for ridding me of my aggravation.

Mr. Greenberger was an extremely pleasant person. Everything went very well. It was a very positive experience.

Ben is a great problem-solver. He's very analytical, he digs in and he uses a wide array of resources to find a solution. He passes along useful tips. He responds quickly and works hard to find an appointment time that works for both of us. He'll come day or night. We are very glad to have found him, as we have had a bad experience with an A-rated repairman from the List.

I had reinstalled my HP computer's software and somehow something was left out and it refused to recognize my printer. After four hours of the phone with tech support, and buying a new cable they advised, the printer still did not work. Finally this morning I called Ben. He came out on the same snowy day, made a few adjustments, and voil ! The printer is working. He was very helpful and knowledgeable, and explained everything. I will keep his phone number next to my computer.

When I called an told him the problem he diagnosed it over the phone and told me what to do, which fixed it, which saved me money and him a trip out to my home. Everything has been working fine since.

I made the mistake of corrupting files in our laptop's start sequence. I tried to correct the problem myself, but with no luck. I called Ben, he got right back to me and came over. After trying unsuccessfully to do it right then and there, he took it home and brought it back, in just a couple of days, mission accomplished! And this, in spite of it being during the hectic holiday season, when he himself was getting ready to go out of town, for a few days. He's a pleasure to deal with and, a real go-getter. I'll always call him first from now on.

Mr G. responded immediately by phone, came first thing the next day and quickly repaired the problem.

MR. GREENBURGER REALLY KNOWS PC'S AND WAS A PLEASURE TO WORK WITH. HE WENT ABOVE AND BEYOND MY EXPECTATIONS. I HIGHLY RECOMMEND HIM.

THIS TIME, THOUGH, HE FAILED TO GIVE ME AN IDEA OF WHEN HE'D ARRIVE, SO I HAD TO CALL A SECOND TIME. WHEN HE DID ARRIVE HE SEEMED DISORIENTED, AND NODDED OFF ABOUT A DOZEN TIMES DURING HIS CHECK OF THE SYSTEM. HE ADMITTED TO A LACK OF SLEEP, BUT I WAS VERY UNCOMFORTABLE HAVING HIM WORK ON MY COMPUTER. HE DID FIND ONE PROBLEM, BUT I TOLD HIM WE'D FIX IT OURSELVES. I FOUND HIS LACK OF CONCENTRATION UNPROFESSIONAL. WHILE IT'S ADMIRABLE THAT HE WOULD WORK ALL NIGHT TO HELP ONE CUSTOMER, HIS OTHER CUSTOMERS MAY GET LESS THAN THEY'RE EXPECTING. I'D RATHER WAIT AN EXTRA DAY FOR SERVICE THAN HAVE A REPAIRMAN DOZE OFF ON THE JOB.

WHAT A FIND!!! BEN GREENBERGER IS THE MOST DOWN-TO-EARTH PROFESSIONAL COMPUTER PERSON I HAVE EVER MET. HE IS KNOWLEDGEABLE AND CAN EXPLAIN WHAT IS HAPPENING IN TERMS WE NON-COMPUTER PEOPLE CAN UNDERSTAND.

IT WAS RUNNING SLOW. I CALLED THE COMPANY, THEY RESPONDED AND CAME ON TIME. I WAS VERY PLEASED WITH THEM AND WOULD HIGHLY RECOMMEND TO ANYONE, VERY PERCEPTIVE TO MY PROBLEMS AND EXPLAINED EVERYTHING.

EXTREMELY KNOWLEDGEABLE AND EFFICIENT. RESPONDED QUICKLY TO OUR CALL FOR HELP. RESOLVED PROBLEM QUICKLY AND AT A REASONABLE PRICE.

I FOUND MR. GREENBERGER VERY RESPONSIVE AND COMPLETELY PROFESSIONAL IN HIS WORK.

THE COMPUTER HAD CRASHED. HE TOOK THE COMPUTER HOME WITH HIM AND RESOLVED THE PROBLEM. HE TOLD ME HE WOULD NOT CHARGE ME IF THE PROBLEM WAS NOT FIXED. I WAS VERY HAPPY WITH THE SERVICE.

HE WAS PATIENT, THOROUGH AND DIDN'T MAKE US FEEL FOOLISH FOR NOT FINDING THE PROBLEM OURSELVES. HIS FEE WAS MORE THAN REASONABLE.

unknown

HE DID A TERRIFIC JOB, HE WAS THERE FOR 2 HOURS AND I THINK HE EVEN UNDERCHARGED US. HE HAD A VERY PLEASANT PERSONALITY. THIS GUY WAS TERRIFIC AND I WOULD RECOMMEND HIM TO ANYONE!

I WOULD DEFINITELY USE THIS COMPANY AGAIN!

EXTREMELY ACCOMMODATING TO MY SCHEDULE.