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COMPUTERS MADE SIMPLE

Computer Repair, Computer Sales, Computer Training

About us

OWNER-OPERATED. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. PREFERS DOWNTOWN & THE EAST SIDE OF CUYAHOGA & THE WEST SIDE OF LAKE COUNTIES.

Business highlights

35 years of trusted experience

Services we offer

NEW NETWORKS, TROUBLESHOOTING OLD NETWORKS, DSL INSTALLATION, PRE-SALES ADVICE, FULL COMPUTER SALES, SERVICE, SUPPORT, TRAINING & REPAIR & IN-HOME SERVICES.

Services we don't offer

MACINTOSH COMPUTERS.

Amenities

Senior Discount

ask for details



Accepted payment methods

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Reviews

4.851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 51 reviews

Jessica W.
03/2013
5.0
computer repair
  + -1 more
He was very helpful! Even when I was self-troubleshooting my laptop problem he provided input by phone, even called me back after looking up info in order to better advise me. Gave me FREE, very helpful, sincere advice by phone for 15 minutes when we were diagnosing that my old laptop wasn't repairable. He helped me to transfer data from my dead laptop to my new laptop as well as get it setup. Very friendly and easy to work with. Service done at his place; i dropped it off and picked it up next day.
Description of Work: phone advice. then transfer data from my dead laptop to my new laptop as well as get it setup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Charles K.
05/2012
5.0
computer repair
  + -1 more
This is the 2nd time that we've used Mr. Greenberger. In both instances, the repair was done quickly and was of high quality. Forget taking your computer to the store where you bought it, unless it is under warranty. His service is so quick, you can take a short shopping trip to the nearby mall and it will be done before you are. His prices are very reasonable.
Description of Work: Replaced power supply, DVD drive and fan unit on a desktop computer. Cleaned internals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Bonita S.
12/2011
5.0
computer repair
  + -1 more
He was very honest and fair and refuned part of my money because he coulnd't correct the problem. He worked on it on and off for about a year.
Description of Work: My computer was really messed up and wouldn't work right. I had to take it back to him a few times because it kept doing the same thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Charles K.
04/2011
5.0
computer repair
  + -1 more
Got some error message on shutdown and then the computer would not boot. Took the computer to Ben in the morning and by mid-afternoon, he called to say that he was finished. He discovered some bad boot sectors, restored the drive, kept all my data, and provided links to a free on-line backup service. Ben has an uncommonly deep level of knowledge of computers and you can tell that he likes his work very much. He also likes dealing with people. Great experience!
Description of Work: Repaired computer hard drive that had failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Nathan S.
02/2011
5.0
computer repair
  + -1 more
I called Ben to get a quote and was so impressed by his price and his professionalism that I told him to order the part he needed right then and there. Upon finding out that the part was in I dropped off my laptop and before I was able to get back to my office (less than a five minute drive away) I received a call from him telling me that everything was done. All this and he charged a third of what I was quoted by another company! I would (and have) recommend working with Ben to anyone.
Description of Work: Replaced the keyboard on my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jeanne S.
10/2010
5.0
computer repair
  + -1 more
Ben banished my computer virus through talking to me over the phone! I had spent the better part of 2 days trying to rid my computer of the virus and in 10 minutes, he had it solved. Amazing guy!
Description of Work: My laptop had become infected with a rogue virus that prevented me from accessing any of my programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua Z.
04/2010
5.0
computer repair
  + -1 more
Ben had not experienced this particular error before but he researched it and resolved it correctly. He was able to come over the same day that I called. It took him a little longer than he expected but did not charge me for the extra time. I was very pleased with him overall.
Description of Work: I had an issue with Windows Vista operating system. PC could not boot up. It would hang on CRCDISK.SYS file.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Bonita S.
03/2010
5.0
computer repair
  + -1 more
I received my computer back within 3-4 days time, which was much appreciated. I felt the price was reasonable as well. I can clearly see why he is a Super Service Award winner, he does a fantastic job!
Description of Work: My computer was dead for several months. He cleaned the viruses and added memory and whatever else necessary to bring my computer back to life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John M.
09/2009
5.0
computer repair
  + -1 more
The man that came out was Ben Greenburg. Everything is fine and I give him five stars. He is still at the top of the list. He was a nice guy. His price was actually reasonable. He brought my computer back from death and brought it back to life.
Description of Work: I used Computers Made Simple in early August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SARAH & JONATHAN N.
09/2009
3.0
computer repair
  + -1 more
Owner/operator came to my house after several calls to remind him that I was expecting him to set up an appointment. He worked on my computer for about a half hour and said he needed to do more extensive work than expected and would have to come back another day. I never heard from him again. I did not pursue him to return as I was unimpressed with his organizational skills.
Description of Work: My in-home wireless network was not working. I needed help to determine the problem and make sure it was working again. Owner/operator reinstalled a driver with my guidance but the system was still not working as it should.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Mary Ann F.
05/2009
2.0
computer repair
  + -1 more
Had a nice phone conversation but he did not follow through with what he said on the phone. He asked me to call him when I arrived home. I did. He said he would call me back. He did not. Called him again the next day. Said for me to call him when I arrived home and he would put me at the top fo the list. I called when I arrived home and he never called back.
Description of Work: Computer repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


CHARLES K.
03/2009
5.0
computer repair
  + -1 more
They did a very good job in a short amount of time. They came over and within half an hour it was working again. It was a good overall experience.
Description of Work: Computers Made Simple came and fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

ANNETTE W.
02/2009
5.0
computer repair
  + -1 more
He deserved more money than he asked for based on the amount of time he took to complete the job. He came at a time convenient for me, which happened to be a Sunday afternoon. He was a perfect gentleman and a very pleasant person to have. He was confronted with a problem that was rather difficult to track down, and he used every device possible to find out the problem and to solve it. I have the highest praise for Mr. Greenberger.
Description of Work: He fixed my computer. I was having two different problems, and he came to my home and fixed the problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

REV ALICE J B.
01/2009
5.0
computer repair
  + -1 more
He was prompt, knowledgeable and gave us a lot of tips. You can always get in touch with him.
Description of Work: I hired him to repair and upgrade our computers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DALMA T.
12/2008
5.0
computer repair
  + -1 more
The detective work took one week in all. Greenberger kept me informed of his progress and delivered the computer in the afternoon of Christmas Eve. It was the best Christmas present I have received in a long time. NOTE: Earlier, immediately after I had bought the computer, I found it impossible to access my dial-up computer account. I called him, but he talked me out of having him come out: he simply looked in his books and told me that the Pavilion Elite no longer has a connection for dial-up! He also explained the different options for high speed internet, which I then decided to acquire. His patient explanations and time-consuming research provided help I had found it impossible to get from either the salespeople or tech support.
Description of Work: My brand new HP Pavilion Elite was bewitched! When my personal MSN Explorer web page was installed, the Windows Vista Premium 64 bit Edition started to shut down and restart--at one-minute intervals, making it impossible to access the internet or use the computer. Ben Greenberger took the computer to his office, checked it out for a virus, did some research and discovered that the problem was actually caused by MSN explorer, which is not accepted by Vista. Then he figured out how to bypass the offending MSN software and still let me use my MSN e-mail account and the features I needed. He also helped me solve other frustrating problems and taught me keyboard shortcuts to save and download.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Maureen H.
12/2008
5.0
computer repair
  + -1 more
Ben's work was quick and exactly what I needed. He gave an excellent explanation of what I had to do to use his equipment.
Description of Work: My old PC had overheated and would not boot. Ben set up a device to link my old hard drive to my new PC. He left the equipment with me for a few days while I transfered the files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

TERRY M.
10/2008
5.0
computer repair
  + -1 more
I was surprised but he was able to make it work. He was a real nice guy, I had no trouble getting hold of him, he gave me some tips and I was pleased with the service.
Description of Work: He straightened out my computer to the point that I could get back online again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LINDA J H.
08/2008
5.0
computer repair
  + -1 more
We did not use because they were located a little far. They did provide us some suggestions on how we might repair the problem ourselves. We were grateful for the help, but were ended up finding a closer company to use.
Description of Work: We called them after our computer was infected by a virus.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan B.
07/2008
5.0
computer repair
  + -1 more
Fabulous! Ben fixed the problem quickly over a weekend for just $25! He's a gem.
Description of Work: My laptop stopped working after my cat vomited on the keyboard. (I'm not kidding.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Michele G.
03/2008
5.0
computer repair
  + -1 more
GREAT, Ben was very helpful and explained as he went along checking my computer out. He was very knowledgeable, kind, and helpful. I learned alot from him.
Description of Work: I thought I had a virus on my computer and had other questions such as the lack of speed of my commuter since I had high speed internet access and I felt it was running slower than it should be running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael G.
03/2008
5.0
computer repair
  + -1 more
Laptop is working better, but he was unable to retrieve the lost work due to a software problem with Microsoft Word. He could not identify the cause of the previous malfunctioning, but did rework many settings and clean up things that may have contributed to the issue I was having. He also set me up with a free online program for automatic file back up and instructed me on proper care and maintenance of my laptop for better performance.
Description of Work: Poor performing laptop. Had him try to diagnose problem, and recover some lost work on a document.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Cindie C.
03/2008
5.0
computer repair
  + -1 more
I was getting a 'blue screen of death' error message on my laptop. I gave him the codes that came up and he suggested that a) my hard drive might be failing, or b) the machine might be overheating. He suggested that I do a routine (little did I know it was routine) power dusting of the machine to be sure that the poor little fan was able to do its job of cooling the unit. Presto! One reverse of the shop vac later and I have had no blue screens since. He also answered my questions about memory upgrades to improve performance. All for free. What a guy!
Description of Work: Ben walked me through some possible fixes for the problem I described and it worked very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DUDLEY R.
12/2007
5.0
computer repair
  + -1 more
He had to take it to his shop to access another computer and rework it twice because I lost it all again by trying to restore files from a backup hard disk without knowing what I was doing. He did it all again and didn't charge anything for the second repair. He was very pleasant and helpful.
Description of Work: My computer was dead. Ben was able to recover almost all of my files and restored the the operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

GAYE D.
11/2007
5.0
computer repair
  + -1 more
I called Ben and told him what was going on. I had called him in the morning and he was able to stop by late afternoon the same day. He tried to fix it at my house but it was so sick he ended up taking it to his house to work his computer magic. Working with Ben was my pleasure he explained what was going on and how he fixed the problems. I figured we were going to have to by a new hard drive but he was able to remove the viruses so he saved us a bunch of money. He had our computer for a week and a half and I am positive I got a great deal. I will most definitely use him again if I have any computer related issues.
Description of Work: Computer was infected by a virus. Continued to boot and reboot so we were unable to do anything on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joyce H.
10/2007
5.0
computer repair
  + -1 more
I would call Mr. G immediately if we ever had a problem with any of our other computers. I was so impressed with his ability to put all those tiny pieces back together perfectly. The computer has worked with no problems ever since. He saved us time and money!
Description of Work: Our laptop computer's cable would not stay attached unless forced on. We used a brick! We had 2 estimates from the "big box" stores that did repairs ($150 and 3 days with no computer, or $300 and 2 weeks while they sent it away). Mr. Ben Greenberger arrived during out late dinner hour. He proceeded to take the computer apart at the other end of the dining room table and spread out all the little pieces. I was terrified he'd never get them all back together. I went up to put the baby to bed & when I returned, he was gone. 1 hour - perfect job, no trouble ever since. $100. Bravo, Mr. G! Call Mr. Greenberg before dragging your computer to a repair shop. Have the make and model number for him. Keep up the good work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2
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Contact information

3534 BERKELEY RD, Cleveland, OH 44118


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

COMPUTERS MADE SIMPLE is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

COMPUTERS MADE SIMPLE accepts the following forms of payment: Check
No, COMPUTERS MADE SIMPLE does not offer free project estimates.
No, COMPUTERS MADE SIMPLE does not offer eco-friendly accreditations.
No, COMPUTERS MADE SIMPLE does not offer a senior discount.
No, COMPUTERS MADE SIMPLE does not offer emergency services.
No, COMPUTERS MADE SIMPLE does not offer warranties.
COMPUTERS MADE SIMPLE offers the following services: NEW NETWORKS, TROUBLESHOOTING OLD NETWORKS, DSL INSTALLATION, PRE-SALES ADVICE, FULL COMPUTER SALES, SERVICE, SUPPORT, TRAINING & REPAIR & IN-HOME SERVICES.
MACINTOSH COMPUTERS.

Contact information

3534 BERKELEY RD, Cleveland, OH 44118


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM