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Bill's Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

3-5 Employees. No subs. Cost is determined by the job. Additional DBA - Bill's Carpet Steam Cleaning.

Business highlights

58 years of trusted experience

Services we offer

Repair, cleaning including carpet, upholstery & tile.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 77 reviews

Sheila F.
11/2020
5.0
carpet cleaners
  + -1 more
Very satisfied!
Description of Work: carpet cleaning and teflon coat applied

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET K.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean and protected 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Craig P.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Harry L.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOAN H.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: The pre-treated and cleaned my living room carpet, up the stairs and the hallway on the second floor. They even cleaned the scrap of carpet I keep by the front door for people to wipe their feet on. They were on time, friendly and did a very good job. I will call them again next year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

KATHERINE T B.
04/2015
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Stretch carpet. Great results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bruce D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

DARLENE J.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned office carpets. Did a great job! Actually Called to see if they could come early!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Andrea H.
08/2014
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Bill has cleaned our carpet. I had Bill over a few years ago and he told us that he felt our carpet needed to be replaced and would not clean the carpet. He could have taken the job, but was more concerned about us. He is a man of integraty. | |Andrea Miller Holzheimer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOHN K.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job.
Description of Work: They cleaned our carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

jon K.
05/2011
5.0
carpet cleaners
  + -1 more
excellent
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

KAYE P.
12/2007
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned wall to wall carpet, oriental rugs and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Lynne M.
07/2007
1.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: I've called and left two detailed messages - one on the phone number listed on Angie's List, and one on the pager number given by the answering machine, and have not received a call back. It's been over a week since the first message, and three days since the second message.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


PAM W.
10/2005
5.0
carpet cleaners
  + -1 more
CAME ON TIME. PUT DOWN TARPS. SPENT MORE TIME THAN USUAL CLEANING CARPET, AND IT SHOWS. VERY COURTEOUS. VERY REASONABLE. IF ONLY I COULD HIRE PEOPLE LIKE THIS FOR ALL MY NEEDS! WILL RECOMMEND TO ALL MY NEIGHBORS!
Description of Work: CLEANED FAMILY ROOM CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148.35

ELIZABETH S.
10/2005
5.0
carpet cleaners
  + -1 more
ON TIME, EXCELLENT WORK, WOULD DEFINITELY USE COMPANY AGAIN.
Description of Work: CLEANED CARPET IN TWO ROOMS, WALL-TO-WALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DIANA K.
08/2005
5.0
carpet cleaners
  + -1 more
EXCELLENT SERVICE. IN AND OUT IN LESS THAN ONE HOUR.
Description of Work: CLEANED FAMILY ROOM CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DAN M.
08/2005
5.0
carpet cleaners
  + -1 more
BILL AND HIS STAFF ARE REAL PROS. I CAN SPEAK FROM EXPERIENCE; YEARS AGO I OWNED A COMMERCIAL CARPET CLEANING COMPANY AND I ALWAYS JUST CLEANED MY OWN CARPETS AT HOME. MY MAIN CONCERN WAS THAT I WOULD NEVER FIND ANOTHER COMPANY THAT WOULD BE AS CAREFUL AS I WOULD BE. I JUST DON T HAVE THE TIME TO DO IT ANYMORE SO I WENT TO ANGIE S LIST AND FOUND BILL S CARPET CLEANING. BILL IS A BETTER CARPET CLEANER THEN I EVER WAS. HE SHOWED ME TECHNIQUES THAT I HAD NEVER EVEN SEEN. WE ARE SO HAPPY WITH THE RESULTS THAT HE IS GOING TO DO MY OFFICE AND WE ARE GOING TO PUT THEM ON A REGULAR CLEANING SCHEDULE FOR OUR HOME.
Description of Work: CLEANED AND DEODORIZED CARPET IN ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gina P.
06/2005
5.0
carpet cleaners
  + -1 more
GOOD JOB. VERY KNOWLEDGEABLE. WILLING TO MAKE SURE IT'S DONE RIGHT; CAME BACK AT MY REQUEST TO MAKE IT BETTER. VERY EASY TO WORK WITH AND ACCOMMODATING OF SCHEDULES. BOTH BILL AND HIS SON DARYL ARE TRUE PROFESSIONALS.
Description of Work: ALSO HAD ENTIRE CARPET IN BASEMENT CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

SUSAN H.
06/2005
5.0
carpet cleaners
  + -1 more
BILL IS WONDERFUL TO WORK WITH. UNFORTUNATELY THIS IS NOT OUR FIRST TIME WITH WATER IN OUR BASEMENT AND HE HAS ALWAYS FIT US IN, COMES OVER THE WEEKEND, IS NICE TO BE WITH. WE HAVE USED HIM FOR OUR REGULAR CLEANING, TOO.
Description of Work: OUR BASEMENT FLOODED. THE CARPET AND PAD HAD TO BE PARTIALLY PULLED UP, DRIED, DEODORIZED AND RESTAPLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Nancy C.
02/2005
5.0
carpet cleaners
  + -1 more
WONDERFUL! WONDERFUL! WONDERFUL!THEY WERE ON TIME, POLITE, AND DID AN EXCELLENT JOB!!!
Description of Work: BILL CAME OUT TO GIVE US AN ESTIMATE. THE CARPET IN THE CONDO THAT WE WERE ABOUT TO MOVE INTO WAS VERY, VERY DIRTY AND STAINED. I WAS CONCERNED THAT IT COULD NOT BE CLEANED. BILL THOUGHT THAT IT COULD BE CLEANED AND HE WAS RIGHT. IT CLEANED UP BEAUTIFULLY!! WE WERE TRULY AMAZED. THEY DID A SUPER JOB AND SAVED US THE COST OF POSSIBLY REPLACING CARPET!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$486

ELIZABETH S.
02/2005
5.0
carpet cleaners
  + -1 more
EXCELLENT JOB. RELIABLE, REASONABLE PRICE. ANSWERED QUESTIONS.
Description of Work: CLEANING WALL TO WALL CARPET IN MY HOME. ONE LARGE WOOL CARPET, THE REMAINING 2 LARGE ROOMS SYNTHETIC. REMOVED STAINS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ROSEMARIE N.
07/2004
5.0
carpet cleaners
  + -1 more
I HAVE USED THIS COMPANY IN THE PAST. AS ALWAYS, I FOUND THEM TO BE VERY RESPONSIVE TO MY QUESTIONS, RELIABLE, AND POLITE. I HAVE NEVER BEEN DISAPPOINTED IN THE RESULTS. IN FACT, THE FIRST TIME I HIRED THIS COMPANY SOME 20 YEARS AGO, IT WAS TO CLEAN MY SON'S BEDROOM CARPETING AFTER HIS MALE CAT LEFT HIS ''MARK.'' BILL SUGGESTED I WIPE THE WALLS FROM THE BASEBOARD AND 3 FEET UP ON EACH WALL. WHEN HE ARRIVED THE NEXT DAY, BILL EXPLAINED THAT HE WOULD NEED TO PULL UP THE CARPET, REPLACE THE SOILED PADDING AND THEN RE-LAY THE CARPET. ONCE HE CLEANED/DEODORIZED IT, THERE WAS NEVER ANY EVIDENCE AN ANIMAL HAD EVER BEEN IN THE ROOM!!
Description of Work: THE CARPETING IN 2 BEDROOMS, HALLWAY, LIVING ROOM AND DINING ROOM WAS THOROUGHLY CLEANED AND DEODORIZED. THE LIVING ROOM AND DINING ROOM AREAS WERE HIGH TRAFFIC AREAS AND WERE HEAVILY SOILED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Charlene B.
02/2004
5.0
carpet cleaners, carpet installation
  + 0 more
PUNCTUAL, VERY KNOWLEDGEABLE, BEAUTIFUL WORK, VERY PROFESSIONAL, AND ARTICULATE.
Description of Work: CARPET CLEANING, CARPET STRETCHING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

FRED & ELLEN B.
02/2003
5.0
carpet cleaners
  + -1 more
HE IS A VERY PLEASANT PERSON TO DEAL WITH AND HE REALLY DOES A GOOD JOB! THEY ARE VERY EFFICIENT IN THEIR WORK.
Description of Work: CARPET CLEANING, SPOT CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRACY S.
06/1998
5.0
carpet cleaners
  + -1 more
CLEANED AND REPAIRED CARPET, ALSO CLEANED FURNITURE; PUNCTUAL AND VERY TRUSTWORTHY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

31176 Northwood Dr, Cleveland, OH 44124


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile

FAQ

Bill's Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Bill's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bill's Carpet & Upholstery Cleaning offers free project estimates.
No, Bill's Carpet & Upholstery Cleaning does not offer eco-friendly accreditations.
No, Bill's Carpet & Upholstery Cleaning does not offer a senior discount.
No, Bill's Carpet & Upholstery Cleaning does not offer emergency services.
No, Bill's Carpet & Upholstery Cleaning does not offer warranties.
Bill's Carpet & Upholstery Cleaning offers the following services: Repair, cleaning including carpet, upholstery & tile.

Contact information

31176 Northwood Dr, Cleveland, OH 44124


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM