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Bill's Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

3-5 Employees. No subs. Cost is determined by the job. Additional DBA - Bill's Carpet Steam Cleaning.

Business highlights

58 years of trusted experience

Services we offer

Repair, cleaning including carpet, upholstery & tile.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 77 reviews

JOAN H.
01/2021
5.0
carpet cleaners
  + -1 more
They were great, always on time, friendly, did a nice job, and they cleaned everything up.
Description of Work: Carpet Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keri W.
05/2020
5.0
carpet cleaners
  + -1 more
Well, these areas consist of fiid and wine assumptions. We previously had Mother's Day celebration and a full bottle of wine by accident. Then the stains from our outdoor 3 season room to dining room stains are gone. Our carpeting is drying at quick rate and feels on my barefeet so nice. The extra service of carpet stain prevention from the previous year was prevalent. Therefore we continued the extra service. CoVid19 readiness and co CERN was first most important before they entered the home. Thank you Daryl and your team.
Description of Work: Main carpet in a high traffic area plus 3 wool carpets in high Traffic areas needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN H.
07/2019
5.0
carpet cleaners
  + -1 more
I am very satisfied with their work. Showed up on time. Very professional and leave everything very neat when they go. They do a really good job. I will use them again.
Description of Work: I've used them since 2013. They cleaned the living room, stairs, and upstairs hallway. They pretreated, cleaned and put on a stain protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Sheldon K.
09/2018
5.0
carpet cleaners
  + -1 more
Excellent work. I was very pleased.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheldon K.
09/2018
5.0
carpet cleaners
  + -1 more
The carpets look very clean. They did an excellent job.
Description of Work: Carpet cleaning throughout my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth K.
07/2018
5.0
carpet cleaners
  + -1 more
Great - -very professional and reasonably priced. Would hire again.
Description of Work: Cleaned carpets throughout house prior to move in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cathy N.
06/2017
5.0
carpet cleaners
  + -1 more
I called for an appointment , they are very accommodating . They came to my house, my carpeting is old but in very good shape. They cleaned it with their 5 step process, they were done in 1 hour and my carpet looks brand new!
Description of Work: Carpet cleaning in 3 rooms and a stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt K.
10/2014
5.0
carpet cleaners
  + -1 more
Excellent on all accounts
Description of Work: Did a great job of cleaning my carpets. Very thorough, very knowledgeable , very pleasant. Would be very happy to have him back. Even did the rug in front of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MARTHA C.
08/2014
5.0
carpet cleaners
  + -1 more
Prompt, knowledgable, professional....all good.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia L.
06/2014
5.0
carpet cleaners
  + -1 more
They do a great job spot-treating carpet to remove stains, thoroughly clean carpet. Reasonable prices, good work, leaves the work area clean.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

lori M.
06/2014
5.0
carpet cleaners
  + -1 more
It was perfect. They moved furniture that need to be moved they put all the furniture up on styrofoam so it would dry under the legs of the furniture. They were fast and efficient. I have white carpet in one room and they got most of the stains out of that carpet. I would use them again.
Description of Work: the crew way great. They cleaned stairway, steps, family room, living room, and a back guest room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JOAN H.
12/2013
5.0
carpet cleaners
  + -1 more
This is the second time I have used this provider. I had them clean my carpet last year and was very happy with their work so I had them do it again this year. The swept the carpet, treated any stains and then cleaned it thoroughly. They even cleaned the small piece I keep by my front door for setting boots on etc. They were on time, went right to work and got done quickly. They are very good about answering any questions you may have. My carpets really look nice. I will have them back again next year.
Description of Work: Preconditioned and cleaned the carpet .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

LISA T.
10/2013
5.0
carpet cleaners
  + -1 more
The berber carpet at a Parma rental house was filthy, stained, smelly, and disgusting after tenants moved out. After Bill's Carpet Cleaning was finished, the carpeting looked practically new!! They did an amazing job and they were friendly, polite, and courteous ! I would definitely hire them again! Thanks for a job well done!
Description of Work: Cleaned carpet on second floor of house approx 670 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sarah R.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I highly recommend Bill's Carpet Cleaning. The price was reasonable and the service was great.
Description of Work: Cleaned area rugs and carpet on steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

alan F.
05/2013
5.0
carpet cleaners
  + -1 more
Went great-- got carpets immaculately cleaned (including stubborn stains). They came out much better than I had hoped.
Description of Work: Cleaned all carpets in big house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

gail S.
04/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
They did an excellent job!! I thought I would have to re-grout my kitchen floor but now I don't! They got my black grout back to the original light gray color! My basement carpet looks brand new. They were fantastic. Thanks so much.
Description of Work: They cleaned kitchen tile floor and basement carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JOAN H.
03/2012
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
They came on time. They were very friendly and even went the extra step to do a good job. I will absolutely call them again to clean my carpets.
Description of Work: They came on time. They explained the fees. They stretched the carpet and cleaned the rug in one bedroom, cleaned the upstairs hallway and the living room carpet and cleaned a large couch. He even cleaned the piece of rug I keep by the door since you have to walk right in on the carpet. The rooms came out great. The guys were very nice and cleaned up everything. I was very pleased with the work and I will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

Tommie F.
02/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He did a wonderful job. I was impressed.
Description of Work: He cleaned my carpets and my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carol R.
02/2012
5.0
carpet cleaners
  + -1 more
He done a great job. I feel he was reasonably priced considering the amount I had to have cleaned. He's local and came right away and go the job done.
Description of Work: He cleaned all of the carpet and rugs in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Beth & Howard S.
12/2011
5.0
carpet cleaners
  + -1 more
I was very pleased. He did a very nice job. He was a little bit late but he called to let me know.
Description of Work: He was hired to clean the carpet and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Korin E.
11/2011
5.0
carpet cleaners
  + -1 more
They did an absolutely incredible job. They were fast, clean, and efficient. There is no trace of my cat in the basement at all. It's very hard and they did an amazing job. Bill himself answers the phone and he is very helpful and very willing to talk to you and answer your questions, that impressed me the most.
Description of Work: They cleaned my basemet carpeting which has a lot of pet smell in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SCOTT F.
08/2011
5.0
carpet cleaners, carpet installation
  + 0 more
Overall the work was done on time, thoroughly, and at a very fair price. This is the 3rd time we've used Bill's and are very happy with all aspects of their work. Will absolutely use them again and would absolutely recommend them.
Description of Work: Carpet was thoroughly vacumed & cleaned thru out the main floor of the house. All stains and problem areas were addressed. A ripple or fold that had developed in the carpet was straightened out for an additional $40.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

thomas O.
07/2011
5.0
carpet cleaners
  + -1 more
arrived on time and completed all contracted work to our satisfaction.
Description of Work: Cleaning of carpet and a few rugs and mats throughout our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KENNETH K.
06/2011
5.0
carpet cleaners
  + -1 more
very orderly and professional...no complaints
Description of Work: Precondition and clean master suite,staircase,den,&3 area rugs(8x10 and9x12 and 3x5)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Nancy K.
02/2011
5.0
carpet cleaners
  + -1 more
They are very knowledgeable and took the time to explain things to me that I didn’t understand. They cleaned up after themselves before and after very well. They were prompt.
Description of Work: They were able to remove some stains I didn’t think were going to come out. They cleaned most of the carpet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

31176 Northwood Dr, Cleveland, OH 44124


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile

FAQ

Bill's Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Bill's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bill's Carpet & Upholstery Cleaning offers free project estimates.
No, Bill's Carpet & Upholstery Cleaning does not offer eco-friendly accreditations.
No, Bill's Carpet & Upholstery Cleaning does not offer a senior discount.
No, Bill's Carpet & Upholstery Cleaning does not offer emergency services.
No, Bill's Carpet & Upholstery Cleaning does not offer warranties.
Bill's Carpet & Upholstery Cleaning offers the following services: Repair, cleaning including carpet, upholstery & tile.

Contact information

31176 Northwood Dr, Cleveland, OH 44124


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM