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TriState Water Works

Landscaping - Lighting

About us

TriState Water Works provide service and repair of lawn sprinklers for home, business and sports turf. WE DO NOT INSTALL NEW SYSTEMS. We service all makes and manufacturers of irrigation and landscape lighting products. We also provide certified testing of irrigation backflow devices. We accept most forms of payment.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

We do not install new sprinkler systems. Lawn sprinkler repair. Lawn sprinkler maintenance. Irrigation certified backflow testing. Sprinkler system winterization. Lawn sprinkler start-up. Landscape lighting. Low voltage lighting. LED landscape lighting. Sprinkler system upgrades.

Services we don't offer

New lawn sprinkler systems. High voltage lighting. Water treatments. Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.998 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 98 reviews

Gary J.
04/2020
5.0
irrigation systems
  + -1 more
Tim was very timely, open to questions and able to provide thoughtful insight. He was quick and efficient without being rushed. Outstanding job.
Description of Work: Start up my sprinkler system for the season
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TriState Water Works
Thank you! I will share your response with the service tech. We appreciate you and your continued support.

Will G.
04/2020
5.0
irrigation systems
  + -1 more
Eric with TriState Water Works was fantastic to work with. He was on time, professional, and very helpful. As a first time owner of a home with an irrigation system, Eric was kind enough to walk us through the system as he started it up. Eric also found and explained multiple issues with the system from previous owners not properly maintaining it and gave options on how to fix them. We look forward to continuing to work with TriState Water Works to service any and all remaining maintenance issues and using them for future annual services. 100% Recommended
Description of Work: Lawn Sprinkler Start Up & Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you for your kind words, Eric really enjoyed working with you.

Caroline C.
03/2020
5.0
irrigation systems
  + -1 more
Tim and sean have done a wonderful job updating an existing sprinkler system and keeping us running at maximum efficiency I highly recommend this company for their hard work, professionalism and attention to detail
Description of Work: fix sprinkler system and open for the season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you so much for your kind words. We are so grateful for you and the opportunity to care for your lawn sprinkler system.

Sean H.
10/2019
1.0
irrigation systems
  + -1 more
Never responded to the angieslist request..
Description of Work: winterization of lines
Rating CategoryRating out of 5

Response from TriState Water Works
We are sorry that we were not able to get back to you. That was very unprofessional on our part. We dropped the ball and we are very disappointed with our selves.

JUDY B.
10/2019
5.0
irrigation systems, outdoor lighting
  + 0 more
Everything was done in a very professional manner. I will use Try-State Water Works for both my sprinkle system and lightening of my house.
Description of Work: The sprinkler system was winterized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you so much for the kind reviey. Sean

Taber M.
08/2019
5.0
irrigation systems
  + -1 more
Eric replaced unit on same day that called. Excellent service. Have scheduled for fall closure.3
Description of Work: Replaced sprinkler control unit that was struck by lightning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326.35

Response from TriState Water Works
Thank you, [Member Name Removed], for taking the to tell us about your experience with Eric.

David S.
08/2019
1.0
irrigation systems
  + -1 more
there was no recommendation made and no information provided about any contractor.
Description of Work: lawn sprinklers
Rating CategoryRating out of 5

Response from TriState Water Works
Thanks for the review [Member Name Removed]. I'm not sure why we got an F. Did you call our office or did you just request a quote on Angie's list. If you called in we usually give out a name or two. If you reached out through Angie's list we assume you have already contacted other Angie's list contractors. Please reconsider you rating. Thanks for taking the time to read this. Sean Owner

Lynn P.
07/2019
5.0
irrigation systems
  + -1 more
Excellent. Fixed the problem within 2 hours at a fair price.
Description of Work: repair broken irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from TriState Water Works
Thank you [Member Name Removed], we are grateful to have you as a customer.

Ginny G.
07/2019
5.0
irrigation systems
  + -1 more
They have always been prompt and reasonsable. Very happy with their work.
Description of Work: I have my sprinkler system maintenance done by TriState Water Works and they do the back flow flow test and any needed repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you [Member Name Removed] your one of my favorite customers. Sean

Joyce D.
07/2019
5.0
irrigation systems
  + -1 more
Identified problem and quickly remedied. Tech has always been informative and efficient in providing service. Very happy with TriState and would highly recommend.
Description of Work: Break in water line and adjustment of sprinkler head

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you [Member Name Removed]!

Craig J.
06/2019
1.0
irrigation systems
  + -1 more
Rep stated I couldn’t get an estimate for 3 months!!! But I could have the work done in about 1 month—without an estimate. Say what?!? What a way to do business.
Description of Work: Repair or replace existing controller and/or valves.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from TriState Water Works
Yes I know that seems backwards. We are doing our best to keep up with the demand but we are under staffed and there just isn't any employable technicians in this strong economy. I'm Sean and I do all of the estimates. At this point we are trying to take care of our existing customers so I am only doing service work and working with existing customers. We feel it is best to take care of our existing customers first before adding new customers. We have three other service technicians that provide service but they are not estimators. It would have been better if Summer had just told you it would be fall before we could get you an estimate, instead she tried to help you and give you an option of just getting the work done as soon as possible. I am sorry we were not able to be more responsive to your needs. Sean, Owner

RICHARD S.
05/2019
5.0
irrigation systems
  + -1 more
Quick and easy. Called ahead and was able to due service early.
Description of Work: Start Up 8 Zones. Irrigation service & parts. Tightened caps on valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Response from TriState Water Works
Thank you [Member Name Removed] I am glad it all worked out so well for you! Thank you for your business.

Kathleen R.
05/2019
5.0
irrigation systems
  + -1 more
The technician arrived on time, carefully checked each sprinkler head, adjusting the spray so that water was directed properly, and replaced the broken heads. He checked in with me during the work. I am so happy with their service! Definitely would recommend them for your lawn irrigation needs!
Description of Work: Spring start-up of our lawn irrigation system, checking all zones and replacement of broken sprinkler heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$377

Response from TriState Water Works
Thank you so much, your are such a great customer we love servicing your lawn sprinkler system.

Roger S.
05/2019
5.0
irrigation systems
  + -1 more
Excellent service. Answered all my questions and did a great job checking and evaluating all components of the sprinkler system.
Description of Work: Spring opening for sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from TriState Water Works
Thank you! I will let Eric the service technician know that he did a good job. We appreciate your kind words.

Andrew K.
04/2019
5.0
irrigation systems
  + -1 more
Great! Tim was very professional as always. Tristate waterworks has taken care of every aspect of our sprinkler system for the past 7 years.
Description of Work: Sprinklers turned on and repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you for your kind words. Earning your business is very important to us, we know you have lots of options in companies to work with.

douglas P.
04/2019
5.0
irrigation systems
  + -1 more
Sean arrived early and completed the opening of the irrigation system as planned. He then took additional time to diagnose and repair several sprinkler heads and made sure others were set up and operating properly. I highly recommend Tri State Water Works.
Description of Work: Spring maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from TriState Water Works
thank you so much for your review, it means the world to us. We are glad that we were able to care for your lawn sprinkler system.

Michael J.
04/2019
5.0
irrigation systems
  + -1 more
These folks always do a great job. Eric is awesome...professional & personable. Everything works "as advertised", and he's got us ready to face the summer!
Description of Work: Spring System Start-up & maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from TriState Water Works
Thank you for taking the time to review us! We look forward to taking care of you in the future.

tony H.
04/2019
5.0
irrigation systems
  + -1 more
everything went fine eric was very informal
Description of Work: spring start up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you for taking the time to give us a review! We appreciate it very much. Sean

Stephen S.
04/2019
5.0
irrigation systems
  + -1 more
Very. Showed up exactly on time and checked the whole system.
Description of Work: Set up irrigation system for the summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from TriState Water Works
Thank you! We appreciate the you taking the time to give us a review.

Mark T.
04/2019
5.0
irrigation systems
  + -1 more
Sean showed up promptly as scheduled and was wearing a nice TriState Water Works shirt (they also send you an e-mail in advance of your appointment telling you who will be performing the service and it includes a picture of the person). He was very polite and took the time to make sure I understood what he was going to do and, as he got into it, what the problems were. He had to relocate a couple sprinkler heads and realign several others. We had recently purchased our house and it seems the previous owners didn't keep up the system, so there were a lot of things that needed attention. Before leaving, Sean programmed the system so all I have to do is turn it on when I'm ready. Nice guy.
Description of Work: Spring startup of in-ground sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks [Member Name Removed] it was fun working with you. Your help on chopping out the tree roots from around the sprinkler was a great help. sean

Gary J.
04/2019
5.0
irrigation systems
  + -1 more
Tim was very punctual and efficient. He took time to walk through the system with me and was very patient with my questions and requests to look at the throw and flow of a trio of sprinkler heads a second time. TriState Water Works is consistent, reliable and very professional. I highly recommend them!
Description of Work: Start up of our sprinkler system for the season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you so much [Member Name Removed], I will be sure to share your compliments with Tim. Sean

Peter M.
08/2018
5.0
irrigation systems
  + -1 more
Outstanding customer service and workmanship! Summer from TriState Water Works called me immediately to schedule an appointment. The service repairman called about 2 hours before our scheduled appointment and offered to come out earlier if I was available which worked out very well. He did a fantastic job finding the problems in my irrigation system and repaired everything to my satisfaction. I would definitely use TriState Water Works again and highly recommend them to anyone that needs repairs or service on their irrigation system.
Description of Work: Repair work to existing irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from TriState Water Works
Thank you for your kind words [Member Name Removed] I will make sure my team members are recognized for their hard work and customer service they gave you. We appreciate your business very much and look forward to serving you in the future. [Member Name Removed], owner.

Ali G.
06/2018
5.0
irrigation systems
  + -1 more
Went as expected I've used them for two years, and every time they have done a great job. They check every sprinkler and ensure everything is working properly. If any repairs are needed, they notify me before they fix it.
Description of Work: Spring sprinkler opening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from TriState Water Works
Thank you [Member Name Removed] we appreciate your business. Sean

George K.
06/2018
5.0
irrigation systems
  + -1 more
Sean and crew are very punctual and deliver as promised per cost and timing. Additions to my system were difficult because the original installer used unconventional plumbing and wiring. The installers and Sean stuck with the troubleshooting and installation and delivered as promised and did not raise the price because of unforeseen problems
Description of Work: Irrigation system additions, repairs, start-up & shutdown, and irrigation backflow testing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks [Member Name Removed]. We all truly enjoy working with you it has been a pleasure from the get go. Sean

Mitch W.
06/2018
5.0
irrigation systems
  + -1 more
TriState Water Works always does a great job for us. Sean and his team are always proactive and professional. If a service issue ever arises, they are prompt in attending to the problem and getting it resolved. Mitch West Union Township
Description of Work: Annual Spring start up for irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for the nice review [Member Name Removed], it has been great working with you over these many years.

Contact information

5912 Kellogg Ave, Cincinnati, OH 45230

http://www.tristatewaterworks.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
10521
Trade License Locale
Ohio
Trade License Authority
Dept of Commerce
Trade License Expiration
03/18/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping - Lighting

FAQ

TriState Water Works is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

TriState Water Works accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TriState Water Works offers free project estimates.
Yes, TriState Water Works offers eco-friendly accreditations.
No, TriState Water Works does not offer a senior discount.
Yes, TriState Water Works offers emergency services.
Yes, TriState Water Works offers warranties.
TriState Water Works offers the following services: We do not install new sprinkler systems. Lawn sprinkler repair. Lawn sprinkler maintenance. Irrigation certified backflow testing. Sprinkler system winterization. Lawn sprinkler start-up. Landscape lighting. Low voltage lighting. LED landscape lighting. Sprinkler system upgrades.
New lawn sprinkler systems. High voltage lighting. Water treatments. Plumbing.

Contact information

5912 Kellogg Ave, Cincinnati, OH 45230

http://www.tristatewaterworks.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed