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TriState Water Works

Landscaping - Lighting

About us

TriState Water Works provide service and repair of lawn sprinklers for home, business and sports turf. WE DO NOT INSTALL NEW SYSTEMS. We service all makes and manufacturers of irrigation and landscape lighting products. We also provide certified testing of irrigation backflow devices. We accept most forms of payment.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

We do not install new sprinkler systems. Lawn sprinkler repair. Lawn sprinkler maintenance. Irrigation certified backflow testing. Sprinkler system winterization. Lawn sprinkler start-up. Landscape lighting. Low voltage lighting. LED landscape lighting. Sprinkler system upgrades.

Services we don't offer

New lawn sprinkler systems. High voltage lighting. Water treatments. Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.998 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 98 reviews

Gary H.
05/2022
5.0
irrigation systems
  + -1 more
Fantastic. I used this company for a long time. Eric is the one to ask for. He is GREAT !!!
Description of Work: Sprinkler service.
Rating CategoryRating out of 5
Yes, I recommend this pro

RICHARD S.
05/2022
5.0
irrigation systems
  + -1 more
Regular spring maintenance. Installed back-flow. Checked all zones, replaced damaged or old sprinkler head. Moved one sprinkler head to accommodate new plants. Very responsive and friendly.
Description of Work: service irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for the great review, that really means a lot to us.

Mark W.
04/2022
5.0
irrigation systems
  + -1 more
Work completed. New controller activated. Very professional.
Description of Work: Startup sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you for your kind review it has been a pleasure working with you. I hope you enjoy your new hydrawise smart controller for your lawn sprinkler system.

Don B.
04/2022
5.0
irrigation systems
  + -1 more
Eric was professional on time, knowledgeable and offered great advice. I would recommend to all
Description of Work: Irrigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you for the great review I will be sure to share this with Eric let him know he's doing a great job please give us a call if there's anything else we can do to help.

Stephen S.
04/2022
5.0
irrigation systems
  + -1 more
Always on time and very professional and knowledgeable.
Description of Work: irrigation system opening and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you [Member Name Removed] for the great review. We appreciate being able to take care of your sprinkler system and look forward to keeping it running and in great shape for many years to come. Sean

Lynn P.
11/2021
5.0
irrigation systems
  + -1 more
Perfectly. On time, efficient, reliable. My go-to stop when I need service on my irrigation system.
Description of Work: Winterize my irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from TriState Water Works
Thank you, [Member Name Removed], We appreciate your trust in us. Sean

David B.
10/2021
5.0
irrigation systems
  + -1 more
Excellent On time , thorough, efficient
Description of Work: end of season sprinkler
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TriState Water Works
Thank you, [Member Name Removed]!

Thomas A.
09/2021
5.0
irrigation systems
  + -1 more
Prior to Tristate, we had multiple false starts with Lawn Irrigation vendors who did not return calls or follow-up after an initial visit. It is very difficult to find a service who will take on a system installed by others but Tristate does this routinely. They worked systematically to find issues, were able to repair/replace many of these but ultimately we need large scale piping replacement and the advised using a new system vendor for this. Want to mention Eric as an outstanding technician who worked with us and led this project.
Description of Work: Multiple repairs to inactive irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you so much, Eric was telling about the job and I felt so bad that the system was not reparable. I hate when we can't complete a project. Thank you for your kind review. Sean

Dan B.
08/2021
5.0
irrigation systems
  + -1 more
This company was awesome! I called them late on a Friday and the owner himself called me back and tried to talk me through how to resolve my problem. Then on Monday we talked again and he said he couldn’t get out for a week or two. When I got home from work that day they had already come and fixed the problem the same day. I would totally recommend this company to anyone.
Description of Work: Sprinkle Backflow service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from TriState Water Works
Thank you for the review, I am glad we were able to get the problem resolved for you. I knew it was important with the dry weather we were having. Sean

Ray B.
05/2021
5.0
irrigation systems
  + -1 more
Nicolas, the tech knew his stuff and explained the system we inherited. He was thorough, knowledgeable, efficient and very friendly.
Description of Work: Setting up our sprinkler system for the summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from TriState Water Works
Thanks for the nice review, I will pass it along to Nick. We appreciate your business.

Steve S.
04/2021
5.0
irrigation systems
  + -1 more
We have a large 21 zone system, and it was in need of multiple repairs. Eric from TriState Water Works did incredible work for us and we couldn't be happier with the results. We are definitely going to continue hiring Eric and TriState for all our irrigation (and later, Landscape Lighting) needs, going forward. Thank you!
Description of Work: Spring start up and multiple irrigation repairs of valves and rotors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for the great review [Member Name Removed]! Sean

Gene D.
11/2020
5.0
irrigation systems
  + -1 more
Tim was prompt, was very knowledgeable and executed the work flawlessly. I would have him and or TriState Water Works back again.
Description of Work: TriState performed the annual Irrigation Blowout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for the nice review I will be sure to share it with Tim! Sean

Taber M.
11/2020
5.0
irrigation systems
  + -1 more
Prompt and professional. Will be using for spring opening as well.
Description of Work: sprinkler system closure

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for the great review! We appreciate your business. Sean

Kathleen R.
10/2020
5.0
irrigation systems
  + -1 more
Eric, the technician, arrived early and identified himself. He was very polite. He performed the winterization of our home lawn irrigation system thoroughly, checking each zone to ensure that the entire system was properly shut down. I am completely satisfied with the service, and I find TriState Water Works to be an excellent company! You will not be disappointed!
Description of Work: Winterization of home lawn irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Response from TriState Water Works
Thank you, [Member Name Removed], you make it all worthwhile, we are grateful to have such wonderful customers as you.

Scott G.
10/2020
5.0
irrigation systems, outdoor lighting
  + 0 more
TriState is always professional and efficient!
Description of Work: Winterizing irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for the great review it is appreciated.

Michael O.
10/2020
5.0
irrigation systems, outdoor lighting
  + 0 more
Went very well; as it always does with any work I have done by them.d
Description of Work: Irrigation system winterized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109.5

Response from TriState Water Works
Thanks for your review [Member Name Removed]!

Don H.
10/2020
5.0
irrigation systems, outdoor lighting
  + 0 more
Technician was professional and efficient .
Description of Work: Yard sprinkler system shut down

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks for taking the time to give us a review!

JAMES M.
10/2020
5.0
outdoor lighting
  + -1 more
Excellent, very professional and ontime.
Description of Work: irrigation system was winterizes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you for the nice review!

Andrew K.
09/2020
5.0
irrigation systems
  + -1 more
Tristate water works has maintained our sprinkler system for the past 8 years and they deliver great service every time. Recently they had to repair our system after it was damaged during a patio installation. Will continue to use Tristate water works!
Description of Work: sprinkler system repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thank you so much Mr. and Mrs. [Member Name Removed]!

Charles L.
08/2020
5.0
irrigation systems
  + -1 more
It was excellent. Timothy was on time. The leak was repaired. Timothy worked to find the solenoids and replace the valve and was responsive to my questions. He covered the hole he had to dig up so that it looks good. He pointed one of our errant sprinkler heads in the proper direction. The only issue was with scheduling. When I sent an email asking about their service in May I was told that they were booked until mid July Instead of telling me when they could do it. I emailed back asking this and was scheduled for August 5.
Description of Work: Repair leak in sprinkler system where it came out of the house. Replace valve that controls water flow to zone 1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from TriState Water Works
Thank you for the nice review I am glad Tim took good care of you. I am also sorry about the scheduling it has been a difficult season with March and April being nonproductive because of Corvid. We appreciate your patients and we have learned a lot with the new normal and we are making adjustments.

TJ V.
07/2020
5.0
irrigation systems
  + -1 more
Very well. They did a great job, and explained everything they were doing. Tim is very professional and knows his stuff. I highly recommend these guys.
Description of Work: A few valves tightened up and one replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

eric V.
06/2020
1.0
irrigation systems
  + -1 more
I scheduled an appointment to start my sprinkler system. The technician came on June 3rd, 2020, said a zone had to be fixed and he will come back. I was charged $86. He left with the system turned off. On June 15, I received an email from the operation manager to reschedule for the first available appointment ... July 16th. I insisted to have an earlier appointment, not to avail. I called another company, The Underground Rain Co, and the job was done within 24h.
Description of Work: Starting sprinklers

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$86

Response from TriState Water Works
I am sorry we were not able to connect with you by phone when we called the phone just rang and rang. This has been a very challenging year and I apologize we were not able to get things fixed sooner. We have refunded your payment for the spring start-up. I hope Al was able to take good care of you.

Stephen K.
05/2020
5.0
irrigation systems
  + -1 more
Excellent. Tim always does a great job.
Description of Work: Sprinkler System start up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TriState Water Works
Thanks [Member Name Removed], Tim will appreciate the feedback. SeN

Mark T.
05/2020
5.0
irrigation systems, outdoor lighting
  + 0 more
We've had both Eric and Sean work on our system (at different times). They are BOTH very professional, knowledgeable, and nice!! They take the time to explain what we need to have done AND WHAT WE DON'T NEED (saving us money). I highly recommend TriState Water Works for your in-ground sprinkler system needs.
Description of Work: Spring start-up of in-ground sprinkler system and replacement of multiple sprinkler heads that weren't functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$281

Response from TriState Water Works
THANK YOU [Member Name Removed]!! Eric and I take our work very seriously and we are so happy to provide you with great service, it is always a pleasure working with you.

Taber M.
04/2020
5.0
irrigation systems
  + -1 more
2 sprinkler heads that were sticking replaced.
Description of Work: Sprinkler system opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from TriState Water Works
Thank you for the good review [Member Name Removed]. Sean

Contact information

5912 Kellogg Ave, Cincinnati, OH 45230

http://www.tristatewaterworks.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
10521
Trade License Locale
Ohio
Trade License Authority
Dept of Commerce
Trade License Expiration
03/18/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping - Lighting

FAQ

TriState Water Works is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

TriState Water Works accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TriState Water Works offers free project estimates.
Yes, TriState Water Works offers eco-friendly accreditations.
No, TriState Water Works does not offer a senior discount.
Yes, TriState Water Works offers emergency services.
Yes, TriState Water Works offers warranties.
TriState Water Works offers the following services: We do not install new sprinkler systems. Lawn sprinkler repair. Lawn sprinkler maintenance. Irrigation certified backflow testing. Sprinkler system winterization. Lawn sprinkler start-up. Landscape lighting. Low voltage lighting. LED landscape lighting. Sprinkler system upgrades.
New lawn sprinkler systems. High voltage lighting. Water treatments. Plumbing.

Contact information

5912 Kellogg Ave, Cincinnati, OH 45230

http://www.tristatewaterworks.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed