Sycamore Htg & Clg Ltd

They were very, very good.

unknown

unknown

Excellent experience with this company!

Turned on my heat pump on Sunday and nothing happend. I had to go out of town on Monday morning so I called Sycamore Heating to setup an appoinment when I got back. They arrived on time, and fixed my problem. I was very happy with the service, and I will being using Sycamore Heating for any other heating or ac issues.

8-yr old air conditioning unit stopped working during one of the hottest months this summer. Aaron from Sycamore came out the same day I called and detected a leak in the unit. He replaced it with a brand new unit and honored the discount shown on Angie's List. A couple of weeks later, the new unit also stopped working and Aaron promptly came out again and instailled another new unit. Have not had any problems since. Outstanding customer service.

A/C went out two days ago. I called Aaron and he was booked yesterday so I had to wait an extra day for him to come out. He knocked on my door, looked at the unit and fixed it in less than 10 minutes. I wrote him a check and told him how happy I am with his service.

Excellent experience with this company.

Our unit was diagnosed as needing a new coil by the company that originally sold and installed it approximately 8 years ago. Their estimate was around $2,000 for parts and labor. We called Sycamore Heating & Cooling for a second opinion and Aaron confirmed that this was the needed repair. His estimate for the job was under $1,000. We contracted the work with Sycamore Heating & Cooling. Despite the 'hot spell' with many demands on their time, our repair was scheduled and completed in a very timely manner. We purposely chose not to use our Angie's List discount coupon as a show of appreciation to Sycamore Heating & Cooling for the good personal and professional impressions Aaron demonstrated as we worked through choosing a contractor and making this repair. Sycamore Heating & Cooling will be our first choice for future heating and air conditioning inspections and repairs.

Called Aaron and he responded prompty. He troubleshot the problem and gave me the options between parts replacement and a new furnace. He didn't push the new furnace option at all. With the new furnace option, he offered a choice between two different manufacturers. He had a price for each as well as his experience with each. We never did like our old humidifier because it tends to puddle water on our basement floor. He gave us a two estimates to replace the humidifier, one if we replaced it at the time the furnace was replaced and another if we chose to do it later. We replaced it at the same time. He said it would be two days before he could hook us up because he needed to get a sheet metal contractor to make the new transition pieces because the new furnace is smaller (in size, not in capacity) than our old one. As it turns out, he was able to get the sheet metal and the furnace and got us up and running with a new furnace the next day. Just recently, I had an issue with our thermostat. I called Aaron back and he was able to give me advice over the phone that got us back up and running without a service call. I have found him to be knowledgeable, friendly and curteous and would eagerly recommend him for others who have HVAC needs

It was an excellent experience. He stands behind his work and is very reasonably-priced. I had him replace an aging AC system last summer and was very favorably impressed with his professionalism then--especially when compared to the five other companies who presented estimates--and I can't recommend him highly enough.

I can’t say enough good things about Aaron. We have an old (very old) boiler heater and although this wasn't Aaron's specialty he still came out to look at it and was able to fix it. Duke Energy was replacing our gas lines and put in a temporary line that wasn't as powerful (for lack of a better word) and our old boiler's pilot light kept going out. I called Aaron on a Saturday and he came that day to fix it. He was responsive, honest and his prices were fair. We called Thompson before we called Aaron and they wanted double the amount Aaron charged us. Thompson first diagnosed the problem as something different and then came back with an amount that made us get a second opinion. That’s when I called Aaron. I’m very happy to give a referral for him.

Couldn't be happier with the service. Hopefully i don't have any more problems with my system, but if I do, his number is already programmed into my phone.

Arron was very prompt in responding and following up. He and his partner showed up on time and did an excellent job of replacing our AC and Furnace. He was very conscientious and left our home in as great condition as when he arrived; and it was cooler! He made sure that we were getting what we wanted as well as what we needed. We are very happy with the new system and with his work.

My a/c seemed to never turn off and I thought maybe the freon needed to be charged. I didn't want to go through the weekend with this heat and not have a/c. I looked up on Angie's LIst and saw that this company was available on weekends. I called the number, Aaron answered right away. I asked if he'd be able to come out this weekend to check on my a/c. He asked what part of town I lived in, I answered, he said he had a few appointments out that way and would be here between 12 and 4. Aaron arrived around 12:30. He looked at my thermostat, he went outside to check on the a/c. He said all was fine. The a/c was working hard b/c of the hot weather and I didn't have anything to worry about. Only thing he mentioned was that the other company that had serviced my a/c a couple of months ago had missed cleaning a little bit of the coil so he cleaned that up. To me it was worth it to pay the service call fee for the peace of mind. I'd definitely use this company again.

It took them a long time to get to it but they did a good job and their price was cheap. I was not there when the work took place but my wife was. They met their window in terms of their punctuality.

This was probably the best experience I've had with any service I've had done. Aaron is very friendly and professional. I felt as if I've known him for years.

See above. This was a straightforward service that went very well.

Aaron was able to give same day service and had the cheapest service call price than other companies I called. He was able to analyze the problem and determine a solution quickly. He also explained best practices when dealing with this part in the future. I will use Sycamore Heating & Cooling Ltd next time I need HVAC service.

Aaron was outstanding in every aspect of our experience working with him and Sycamore Heating & Cooling. He was always punctual, quick to return calls, detailed in his explanations, and clean and respectful to our household while working. Great job and highly recommended!

Excellent Service. Answered his phone at 10:00 pm; Got here approximately when said he would be here; Assessed the issue and repaired the problem; Also went out of his way to make there were no other related issues as well. Great service overall.

It went very nicely. He has the routine down pat. He did the job completely and did everything in the right order and was honest. Sadly, prices for things like condensor units are high, but as compared to other horror stories out there, this was a good deal and everyone I told about it said that sounded like it was a good deal. The only downside which was not his fault was that it was a hot week and AC units had been going down everywhere. His schedule was chock full but since my tenant hadn't fully moved in yet, this wasn't a big deal. He was able to get in on Thursday, beating me to the house early that morning to start work. Another pleasant surprise, he was done and we were gone within 2-3 hours. He doesn't need Angie's list to back him up. I'm confident in saying he leaves a trail of happy customers behind wherever he goes.

Purchased a new house that had a warranty through AHS. There are two central AC units that were not cooling properly. Contacted AHS and they forwarded the service request to Sycamore HVAC. Sycamore contacted me promptly and checked both units. One unit had a leak and the other needed a TXV part. The part had to be ordered. Sycamore repaired the leak and the part was installed within a week. The person that made the repairs was the owner of teh company and he was knowledgable, polite and prompt. I normally use another company for HVAC but will defiently consider Sycamore in teh future.

Our A/C was not working properly - the lines were freezing up and no cool air in the house. Called Sycamore Heating and he came out at the arranged date and fixed it in no time. I had also used Sycamore Htg. before when I was selling my home and needed to have something in writing for the buyers regarding the heat pump and thermostat. He came out right away, understood the complicated system (which other companies could never figure out) and put something in writing for me which really helped. I was very happy with the service both times Aaren came out and would recommend him. He is very courteous and knows his stuff.

I heard about the company from a friend and Aaron came out to do an estimate on the same day I called. He went through several options with me and explained everything in detail. On the day of the installation, he did the work himself and made sure everything was clean before he left. His estimate was lower than other estimates and I am happy with the quality of the work.