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Swept Away

House Cleaning

About us

We want your business and we'll work hard to keep it! Our pricing varies depending on the size of your home and elbow grease needed. No contracts. Employees are actual W-2'd employees, not sub-contractors. All employees are background check, drug-tested, and fully insured. We service a 20 mile radius from our office, located at 5680 Cheviot Rd, Cincinnati, OH 45247

Business highlights

14 years of trusted experience

Services we offer

Residential House Cleaning and Maid Services. Free in-home estimates within a 20 mile radius of our office.

Services we don't offer

We do not do laundry unless arrangements have been made with the office prior to the service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
7%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 122 reviews

Mary Ann H.
07/2015
5.0
house cleaning
  + -1 more
They arrived a little early which I appreciated because I needed to go to work. They asked what I wanted and then walked around to decide how much they could do in 2 hours. They accomplished everything I asked for. My house was sparkling clean. They also explained what services they offer in case I wanted to use them in the future. There was no pressure about that which I liked. I would definitely have them back.
Description of Work: I had a coupon for $150 for 2 hours of cleaning by 2 people. They cleaned my first floor plus 2 bathrooms and the master bedroom on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Swept Away
Thank you so much for taking the time to review us, [Removed member name]!!!! We appreciate it!!!! The girls were absolutely thrilled to see this!!!! :)

Joyce N.
06/2015
1.0
house cleaning
  + -1 more
Two female workers arrived at 9 am instead of my scheduled appointment time of 1 pm (this is a vacant apartment that needed cleaning). One of the workers complained the entire time she was doing the floor that the work was too hard for her to do. They spent most of the time on the phone talking to someone from their office. The other worker cleaned the inside of the windows only & did not clean in between the screen & the window. They started in the basement & I spoke to the owner & he expressed that the workers were very unhappy & wanted to leave. I agreed to pay them for one our of work, which came to $80. If they would have told me from the beginning that they didn't have any men employed I could have gone with a different company and not spent the $80. They were told 4 different times that I needed men to do the work. I even told them when they were on their way to the job that it had to be men & one of the female workers said ok.
Description of Work: I wanted them to help me to lightly sand the hardwood floors in the dining room & help me clean the basement.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Response from Swept Away
I am truly sorry you were not happy with us, however, we are a maid service and do not sand or strip flooring. If you would had explained the project you wanted performed when scheduling we would have never excepted the job. We understood that you were wanting a house cleaning. There are hardwood flooring companies who specialize in the project that you wanted completed. I feel an F rating is extremely unfair. Our website clearly states all of the services we provide.

Mary W.
06/2015
5.0
house cleaning
  + -1 more
The three women that came in actually did the cleaning were exceptional. Professional, kind, hard working. The house was beautiful when they left.
Description of Work: Cleaned house so we could list with a real estate agent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Swept Away
Thank you so very much for taking the time to review us, [Member Name Removed]! We appreciate!!!! :) Good luck with the sale!!!

Bo Z.
04/2015
5.0
house cleaning
  + -1 more
They were very good. They're all A's.
Description of Work: I used Swept Away. They did whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you so much for taking the time to review us, [Member's name removed]! We appreciate it!!!!! :)

Debbie B.
04/2015
5.0
house cleaning
  + -1 more
I hired this company for my BFF, who recently had back surgery. When asking her if there was anything I could do for her, she said the only thing she needed was clean floors. She called me last night just as happy as she could be, and said her kitchen and bathroom have never been as clean as they are now. Thank you!!!
Description of Work: Clean my BFF's kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Swept Away
THANK YOU SO VERY MUCH for taking the time to review us, [member name removed]! We appreciate it and the ladies absolutely LOVE seeing these compliments!!! :) Every time I show my teams their compliments, I watch them go another extra mile to make sure they get another. It's such an awesome thing! I am so grateful to have such a great crew who really LOVE to make people happy!!! Thank you again!!!

Terry R.
04/2015
5.0
house cleaning
  + -1 more
LaShaun, Tania and Shaunte came to clean the living room and dining room, but they were so quick that they also cleaned the kitchen, bathroom and hall. They did not have to be asked to do the additional rooms. They just kept cleaning! They were friendly and willing to do whatever I wanted. They brought ALL their own equipment and cleaning supplies, which were also clean and sanitary. My house looks great and I will definitely be using Swept Away again and I will request to have these ladies back! :)
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Swept Away
Thank you so very much for taking the time to review us!!!! We appreciate and the girls will LOVE to see this!!!!!!! :)

Nan R.
03/2015
5.0
house cleaning
  + -1 more
Zaffi and Heather have been great! At their first visit, my massive amounts of dog hair and slobber didn't phase them in the least.I was so embarrassed and they were sweet and supportive. They came again and even let my cat in ( I didn't know she was out). They have been professional, kind and very responsive. I have scheduled them for every two weeks. I couldn't be happier.
Description of Work: Zaffi and Heather came to my house to clean my really dirty first floor. I hadn't really washed the floor in quite awhile. And I have two elderly dogs who slobber and shed. Gina was so patient with my crazy and ever changing schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from Swept Away
Thank you! Thank you! Thank you! for taking the time to review us, [member name removed]!!!! We appreciate it and the girls absolutely LOVE to see these reviews!!!! They work so hard and get super excited when they feel appreciated! :)

Susan I.
03/2015
5.0
house cleaning
  + -1 more
The girls (Zaffi and Stephanie) are professional, polite, and fabulous! They started working the minute they got here, and went non-stop for 3 hours. They cleaned from the ceiling to the baseboards, mopped floors, cleaned bathrooms, sliding glass door, kitchen, vacuumed, dusted, made the bed and cleaned all the doors and cupboards. I couldn't have been more satisfied. The owner, Gina, has developed a great team, and I would recommend them without hesitation.
Description of Work: They cleaned my house from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Swept Away
Thank you so very much for taking the time to review us, [member name removed]!!!! We appreciate it and the ladies will be THRILLED to see this!!!

Janice C.
02/2015
5.0
house cleaning
  + -1 more
They are wonderful. They have been out several times. There were no additional costs to the $150 Big Deal. I had a good service. They come back every two weeks. I like their performance and professionalism. There is really nothing I dislike.
Description of Work: I purchased a Big Deal for Swept Away. They cleaned the whole house. It included everything.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Swept Away
Thank you so much for taking the time to review us, (Member name removed)! We appreciate it and the ladies will LOVE seeing this!!! :)

Michael P.
02/2015
5.0
house cleaning
  + -1 more
This is the 4th or 5th visit, we are now on a 2 week rotation, and Zaffi and Heather are OUR team! Love these ladies! Friendly and professional. If all Swept Away teams are this good then kudos to the company. But, we think we have the Best with our Team!
Description of Work: Pleasantly accommodated any request or date change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Swept Away
Thank you so much for taking the time to review us!!! We appreciate it and the girls will be THRILLED to see this!!! :)

dan B.
01/2015
5.0
house cleaning
  + -1 more
We have had the crew at swept away clean the house bi weekly now since last spring. It has gone very well and we will continue to use their services. It is such a nice feeling to come home to a clean house. The crew is not necessarily always the same but the service has always been very good. They clean all the major areas of our house and do a thorough job. We have a dog that they treat very well too. We almost always are not at home when they come and feel very comfortable with them being here when we are away during the day. Thanks for our clean Swept Away!
Description of Work: Cleans the house on a bi weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Swept Away
Thank you so very much for taking the time to review us, [member name removed]. We appreciate it! :-)

CATHERINE B.
11/2014
5.0
house cleaning
  + -1 more
Great job by very pleasant ladies
Description of Work: Cleaned home, top to bottom in anticipation of putting the house on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it!!!! :)

Sara R.
11/2014
5.0
house cleaning
  + -1 more
Ladies were very courteous and paid attention to detail. Would definitely use the company again. Arrived on time and worked the entire 4 hours.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it!!!! :)

Thomas G.
10/2014
3.0
house cleaning
  + -1 more
I called and talked to a guy named Chris. When I asked if they could spot clean the carpets he said they could spot clean. However, the person who was there told my realtor they don't do anything with carpets but vacuum. I called him back to talk about it, and he hemmed and hawed about it this time. The short version is I wound up getting another cleaner to come in and do the carpets. For the whole rest of the house, they missed cleaning the smudges on the walls by switches and electrical outlets and I wound up having to clean the baseboards right below where a bunch of the debris from the electrical work had settled. There was a huge clump of dust in the middle of one of the bedrooms. All the windows and doors were left unlocked overnight, and they didn't put the blind clamps in right, as two of them fell when I went in to inspect them. Two of the blinds had been broken. None of the windows were locked and some of them weren't shut all the way. But hey, they were clean. The front and back doors were also left unlocked. On top of that, they charged almost four hundred dollars, and didn't even have to move any furniture or appliances as it was an empty house. However, despite there being no "valuables" in the place, leaving a house unsecured with a " For Sale" sign out front is inviting copper thieves, who view listings, to come and rip the place off.
Description of Work: Swept away came and deep cleaned the whole house for an up and coming sale. The parts they -did- clean were clean, mostly, but they skipped some items on the list I gave them and left the house unsecured, with some things broken.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$380

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it! I am so sorry that you were not completely satisfied with our service. After speaking to the ladies that cleaned your home, I think there was a little confusion with your priorities and the information that your Realtor was relaying to them. I have spoken to them and have stressed the importance of listening to the home-owners requests over a second party.

Leo B.
10/2014
5.0
house cleaning
  + -1 more
I purchased a deal for four hours and they did the work on two separate occasions. They were very thorough and did a great job.
Description of Work: They cleaned areas of the house that I cannot clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it!

Haleema Q.
10/2014
5.0
house cleaning
  + -1 more
They did a great job - the house was very clean after they left.
Description of Work: 8hours of housecleaning using the angie's list special deal for $200

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you for taking the time to review us! We appreciate it! :-)

Patrick D.
09/2014
5.0
house cleaning
  + -1 more
Came in and really did a great job on the work that they finished. we have kids, and bathrooms were dirty I am sure. for the time spent I would have thought they could have gotten more done, but I guess with the number of rooms and kids, it was just not enough time. the women who came out were very thorough and diligent - bathrooms have never been better I had to have them come out a 2nd time to complete the work. While I have already hired this firm again, I would suggest you clarify the scope of the work and the amount that will be completed for the price quoted.
Description of Work: Purchased a whole house clean - but as we have a large house, limited to bathrooms, kitchen and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Swept Away
Thank you for taking the time to review us! We appreciate it! :-)

Kristie R.
09/2014
2.0
house cleaning
  + -1 more
Terrible-didn't even swap the floors! They cleaned the bathroom and kitchen but my place is tiny-to sweep takes 10 minutes max. Terrible quality.terribly disappointed.
Description of Work: Absolutely speechless-just got home and they did not even sweep the floors! I live in a two bedroom apt that can be cleaned pretty well,pretty fast. They were here for an hour and my bed wasn't made, none of the floors swept, with the exception of the bathroom, or dressers or night stands touched. I called immediately and a gentleman was responsive and is sending someone out tomorrow but this is the worst cleaning experience I've ever had.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0

$75

Response from Swept Away
I am so sorry you were disappointed in your cleaning. I did try to call you yesterday and this morning to discuss afer I spoke with the team that cleaned your home. I would still like to talk to you if possible. A one hour timed cleaning typically is not enough for a first visit. The first time in a home usually requires more time and elbow grease. Please feel free to call me back if you would like to discuss.

dan B.
09/2014
5.0
house cleaning
  + -1 more
Gina was very personable and friendly during our initial meeting. She addressed all of my questions professionally and completely. I felt as if she were honest and trustworthy. My wife was home the first time when the crew arrived Nancy,Jeannie and Christina. She showed them how to work the front door lock (digital)so they knew how to lock up and get back in next time. My wife went out of her way to text me when she arrived home to say how impressed she was with the cleaning the girls had completed. That in itself was a feather in my cap if you know what I mean since it was I whom chose swept away. I'm glad I did because the girls came back for the second visit and did a fantastic job again. We are very happy and will continue to use their services. Thanks Gina and crew.
Description of Work: Provided a thorough first cleaning of our home per quote of 140.00 and have since been back for our bi-weekly cleaning at a lesser rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it! :-)

Elfriede M.
09/2014
5.0
house cleaning
  + -1 more
They were cheerful and professional and very pleasant in addition to being thorough. We are happy with their work.
Description of Work: Cleaned my daughter's house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Swept Away
Thank you so much for taking the time to review us. We appreciate it. :-)

Jeffrey M.
09/2014
5.0
house cleaning
  + -1 more
It went fine. Everything appeared good.
Description of Work: I used Swept Away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Swept Away
Thank you so much for taking the time to review us. We appreciate it. :-)

DeAnna H.
09/2014
5.0
house cleaning
  + -1 more
LaShaun & Sara were great! Attentive, efficient and very professional communication.
Description of Work: General clean for 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you for taking the time to review us, [member name removed]! We appreciate it! :-)

Daniese E.
08/2014
5.0
house cleaning
  + -1 more
First visit the quality was great, second visit different team, not the best quality.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Swept Away
Thank you for taking the time to review us, [Member Name Removed]! We appreciate your feedback. We strive to make sure all of our teams do what it takes to provide the highest quality service. I will definitely look into this. Thanks again!

Scott U.
08/2014
5.0
house cleaning
  + -1 more
It was good. We ended up hiring them for an extra hour. We have about a 3,000 sq. ft home. We had just moved into the house, and it was pretty disgusting from the previous owners. We primarily had them focus on the bathrooms and the kitchen.
Description of Work: I bought a big deal for $199 for a Thorough Housecleaning, 4 Hours with Team of 2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Swept Away
Thank you so much for taking the time to review us, [member name removed]! We appreciate it! The girls absolutely LOVE hearing it and seeing these!!! :-)

Christie B.
08/2014
4.0
house cleaning
  + -1 more
I was able to set up a cleaning date with the company quickly and was thrilled by how fast they could get in to clean. They asked for a list of the main things I wanted cleaned, which I provided, and they pretty much hit everything I wanted done. The bathrooms were cleaned well, the kitchen looked good. The carpets were all vacuumed. They even folded the edges of our toilet paper (which I thought was cute). I had a hard time telling if the fridge was cleaned, and there were some high shelves that weren't wiped down like I was hoping, but the house still looked great when we finally moved in. I would gladly use them again or refer them to a friend.
Description of Work: Cleaned new home prior to our moving in

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you for taking the time to review us. We know your time is valuable and we appreciate it. Timed cleanings can be difficult sometimes because we only work for a set amount of time. When the time is up, we're done. Sometimes everything is completed. Sometimes only 2 rooms are completed. Every job is different, depending on size and elbow grease needed. I am so sorry that everything you wanted accomplished was not done. Unfortunately, this can happen. I'd be happy to set up a time to stop by and look at your home and let you know how much more time you would need to finish everything up. Please do not hesitate to call or email us if you have any questions we can answer for you or if you would like to set up a time for me to stop by and check it out. Thanks again! Gina

Contact information

5680 Cheviot Rd, Cincinnati, OH 45247

www.getsweptawaynow.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
02073165
Trade License Locale
Ohio
Trade License Authority
Ohio Dept of Taxation
Trade License Expiration
01/31/2030
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Swept Away is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Swept Away accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Swept Away offers free project estimates.
No, Swept Away does not offer eco-friendly accreditations.
Yes, Swept Away offers a 5% senior discount.
No, Swept Away does not offer emergency services.
Yes, Swept Away offers warranties.
Swept Away offers the following services: Residential House Cleaning and Maid Services. Free in-home estimates within a 20 mile radius of our office.
We do not do laundry unless arrangements have been made with the office prior to the service.

Contact information

5680 Cheviot Rd, Cincinnati, OH 45247

www.getsweptawaynow.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM