Swept Away

First thorough cleaning, was not thorough. Most cabinets and woodwork did not appear cleaned well. My crew mops and waxes floors then puts rugs down before they dry, causing the back of rugs to stick to wood flooring. Even when I point out specific areas I want cleaned each time, they are still missed!

Christa, Latifah, and Sara showed up and worked their buns off. They work quite well together and their sense of humor is/was terrific. They did a fantastic job and I am thrilled! I will definitely use this service again!

As usual, they did not disappoint! Danielle is a wonderful woman, who does the best job ever. She brought a new gal, Mariah, who did a great job too. Danielle represents the company better than anyone. She's honest, professional, always has a smile on her face, and will always be trusted in my home. I would while-heartedly recommend Swept Away, and if you're lucky enough to get Danielle and Mariah, even better! I love my girls!

The first cleaning was very well done. Full dusting and vacuuming by three cleaners who worked well as a team and took their time to do it right. After I contracted for every-four-weeks, scheduled service, the completeness of the cleaning was less, with dust still visible on a dressers and the kitchen floor still needing mopping. After I spoke to the team leader on the next visit, the thoroughness of the service only improved a little. This last visit, two cleaners came, neither of which had been here before. I had to go through the house again. They stayed only one hour to do the entire house.

Not quite swept away. Overall, the cleaning services that were provided were good (not excellent), with a few caveats: 1. On one cleaning day, a glass scale was broken (I understand accidents happen). Instead of replacing my broken item hassle free, I was asked to provide a receipt as a proof of purchase (which meant I needed to go and buy another one before being reimbursed). This was annoying and inconvenient. 2. I asked to have the same cleaning crew

Once again my girls, Danielle and Tania, outdid themselves!! I couldn't be happier with their work! They rock!!!

The best cleaning business in town! My team, Danielle and Tania, are awesome and I wouldn't trade them for anyone else!

Danielle and her team were amazing. I am very particular and they exceeded my expectations. Danielle is personable and delivers individualized service catering to my particular areas of focus.

This business has performed for me for over a year now. They are the best in town. They clean to perfection, and pay close attention to detail. My team of Danielle and Tania couldn't be better! They are honest, respectful, hard working ladies. I would be lost without them! If you are interested in hiring someone, Swept Away is the business to hire

I am glad I hired Swept Away when I got sick two years ago. My team does a great job. They make my life so much easier. Heather and Zaffi and friendly and professional. It is great having people you can trust come and clean your home.

I was totally swept away! The four young women worked very hard and left the place sparkling. I was only charged for three workers, because one was a trainee, and I believe they stayed beyond the agreed upon time (I'm a little unclear on this, because I went to work and my husband was vague about the details). I asked them to apply Liquid Gold to the wood floor molding if they had time, and it looks to me like they polished a great deal of the woodwork! My only concern before I left was that they were moving along very fast, and I heard a glass bowl clatter; I told Lashaun that I preferred they took their time and were more careful with the artwork, and happily I haven't found any broken items. This was a one-time clean, and I am definitely interested in having them back, but will need to settle on a price that we can afford for regular service.

DANIELLE, KP, and Tayna cleaned today. As usual, they did a fabulous job! These girls work hard to please, and have never disappointed me. They pay attention to detail and always ask if everything was to my satisfaction. I've never had any issues with Swept Away, and would highly recommend them. The girls are honest, trustworthy, and thorough.

Heather and Shauna do a very good job. They pay attention to detail and add nice touches like how towels are presented or beds are made. Mostly they are reliable. I have been using them for over a year and have not had a single missed appointment. I have also added weeks at the last minute and they have always accommodated. I appreciate this team and company!

The cleaners were supposed to come and clean 2 selected areas based on my list, namely the kitchen and the bathroom. I got a call around 11:30 saying they couldn't get into the building. They were somewhat rude on the phone and it took a few minutes before I was able to give them the door code to get in. After they got in, I got a call back asking if I had a top to my budget (which I had already told to the person when scheduling, but gave them again anyhow). They said there was no way they could do my priority list with that. I asked what they felt they could do. They stated they didn't do dishes and so they could move my dishes out of my sink and then put them back still dirty. I decided to change my priority list as a result of them saying they didn't feel there was much they could do in my kitchen. I asked them to focus on the front office room and put anything they didn't know where to put it on the dining room table or in a bag. They put most of the items on both my and my partner's desk, including putting my laptop over the fans that are the venting system for my partner's computer. We ended up needing to clear both our desks before we could do any work when we came home as a result. The floors were well done, I will say that. The carpets were spotless and they even tried to spot clean an area on the rug. And the bathtub was quite clean and the front entryway was clean. But the rest of the cleaning beyond the floors was really not what I was hoping for. Lastly, they ended up locking one of the cats in another room before they left and she was in there for several hours with no food, water or litter box.

One caveat: On cleaning day, they are unable to tell you in advance when they will arrive. This is the first time I've ever had housecleaning on a particular day when I have no idea what time the housecleaner(s) will arrive. However, I left a note asking them to call my cell when they were ready to leave & they did. This is such an excellent service I'm more than happy to oblige not knowing in advance when they will arrive. I stayed at home for the first cleaning as I always do with any new service I've employed. However, having met with the owner to find out what they offer, I did not hesitate to give the team leader a key to my building & apartment. I am very careful about this so my husband is the only other person who has a key besides me and the building management. I hope I will be using Swept Away Housecleaning every other week for many years to come. I'm 70 so can no longer do the tough cleaning jobs. On alternate weeks, I sweep & dust + do any other "extras" myself. On "cleaning day," I go to the zoo, or shop a bit or take a nice long walk in this beautiful city. I take myself out to a swank restaurant for lunch & pick up something easy to prepare for dinner. Gina started her business after many years of working for a large franchise cleaning operation. She's had her own business for enough time to have built up a good clientele. She was happy to give me three referrals of current customers. One in particular was quite honest in giving me a good referral but also being very honest about any difficulties experienced. The other two had only positive things to say, one of whom told me Swept Away cleaned his personal business, his home & his mother's home. Now that's a good referral!

The ladies arrived on time and did a great job. I am very happy with the work and will have them back again.

Steffi, our regular team leader, and her team cleaned the exteriors of all the cabinets which hadn't been cleaned in years and the fronts look like new! They even used my preferred wood cleaner without being told to do so. We had a large amount of glass and ceramics in the pantry so it took the three of them awhile to empty it and then they did a great job of cleaning the wood interior and glass shelves and doors. We have two stainless steel pot racks which they cleaned; cleaning the interior stainless wire racking and polishing the stainless racks. Those looked like new when they finished. They also cleaned to track lighting in the pantry and pendant lights in the bath. They cleaned the exterior and interior of all the kitchen appliances...better than I do by far. Then washed all the woodwork in the house which is an unusually large amount for a house this size including door and window frames, floor trim which is nine inches high and the staircase including railing, spindles and wooden base panels. This is a 1906 home so it has a lot of wood detailing. They were even able to get rid of most of the 'alligatoring' on the handrails. Gina was with them and she was testing new tools she acquired to clean tile and grout in the master bath. It took awhile because the tile/grout had not had a deep cleaning in over 10 years but it came out looking like new and is ready to be sealed again. Thanks! All in all, we were very pleased with the results of all they did. A+ and well worth the cost!

Heather and Shauna have been cleaning my home for a a couple of years and do a great job

They're quite the team...thorough, fast, and a delight to deal with.

They come every other week. It goes good. They do a very good job. Heather and Lisa always let me know when they are coming.

The girls were a little late to arrive, their gps took them in the wrong direction, but they apologized for the inconvenience. I had Swept Away in my house for the first time last Wednesday. Steffi, Carrie, and Shaunte were super efficient and cleaned everything I asked and then some! they were upfront with the pricing and told me I could set a budget and they would clean as much as they could in the allotted time. I was very impressed with their services and would highly recommend them to anyone in need of a good housecleaning.

LaShaun and Tania are an awesome team, and always aim to please. They are happy, positive, and have great attitudes! They aim to please, and never disappoint!

My team, Lashaun and Tania, are wonderful. I look forward to their visit each week because they are so friendly, funny, nice, and they leave my house spotless and fresh. It is so wonderful to know I can count on them and to have a clean house for the weekend. I highly recommend SweptAway!

Tried to use another cleaning service than this one but they didn't have any availability so tried to go through Swept Away because of the positive reviews listed on this website. Company came to house for a consultation and indicated that for regular service they would need to perform a deep clean first. The quoted price was a little more than I wanted, but I assumed their cost would reflect a high quality of service. They sent 3 housecleaners that were only at the house for 90 minutes. When I called the company after I heard this I was told the owner was away on vacation on they only took that time because there were 3 of them. When I got home I found there were several things unfinished including cleaning around the kitchen sink, cleaning the fridge (they said we needed to tell them before they started-- but this was the first clean??), dusting, and there was lint left on the floor. I e-mailed the owned 8/28/15 indicating my confusion why the house wasn't fully cleaned. Her response suggested that she would get back to me as soon as possible. It's been over two weeks and I still haven't heard a followup from her. I've since gone with another company and am much happier with the service I receive.

They worked quickly and were very professional. They did a great job!! I have never used a professional house cleaner, and after years of doing all the work myself, it was SOOOO nice to have them come in and get everything finished in 2 hours! Heather, Lisa and Shauna all did a great job! While professional cleaning is not in our regular monthly budget, I will definitely be using Swept Away again. The owner Gina was responsive to my emails and calls. She was very nice and professional as well! I actually just called to schedule my next cleaning.