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Swept Away

House Cleaning

About us

We want your business and we'll work hard to keep it! Our pricing varies depending on the size of your home and elbow grease needed. No contracts. Employees are actual W-2'd employees, not sub-contractors. All employees are background check, drug-tested, and fully insured. We service a 20 mile radius from our office, located at 5680 Cheviot Rd, Cincinnati, OH 45247

Business highlights

14 years of trusted experience

Services we offer

Residential House Cleaning and Maid Services. Free in-home estimates within a 20 mile radius of our office.

Services we don't offer

We do not do laundry unless arrangements have been made with the office prior to the service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
7%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-122 of 122 reviews

Huston S.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Two ladies from Swept Away cleaned our entire home and did a great job! Will not hesitate to call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it!!!! :)

DAVID B.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it!!!! :)

Caroline B.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I had them perform a 1st time house cleaning and have had them back every other week since. I have been very happy with their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you so much for taking the time to review us, [member name removed] We appreciate it!!!! :)

Patricia W.
10/2014
4.0
house cleaning
  + -1 more
They do a great job
Description of Work: Cleaned home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Swept Away
Thank you for taking the time to review us! We appreciate it! If there is anything we can do to change this B into an A please let us know! :-)

margaret T.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you for taking the time to review us! We appreciate it! :-)

Barbara W.
09/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did all I asked but there were workmen in their way creating messes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you for taking the time to review us! We appreciate it! If there is anything we can do to change this B into an A please let us know! :-)

Karen C.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Swept Away
Thank you for taking the time to review us! We appreciate it! :-)

BETH W.
09/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: Could not schedule service - the phone rep I spoke to said they did not have openings on Friday afternoon, which is the only time I am available. That should have been stated if that truly is the case.
Rating CategoryRating out of 5

Response from Swept Away
Thank you for taking the time to review us. We appreciate it. I am so sorry you had difficulty scheduling with us. Thursday's and Friday's are our busiest days of the week but we do occasionally have a spot available and the deal did say subject to availability . I did notice that we had you on our schedule for a Friday in July and you needed to cancel. I am not exactly sure if you had tried to schedule for another Friday on a specific day or if you were open to any Friday. I'd be happy to speak with you and try to get you scheduled for a time that works for both of us.

David L.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They spent 2 hours cleaning the house. Included bathrooms, carpet, ducting, et. I was only concerned about the bathrooms and general cleaning - not sure what they could do in two hours. They ended up doing the whole house, including dining room and kitchen hardwood floors, all carpets, counter tops, etc. Great work - will be the first company I contact when I have the house cleaned again. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Swept Away
Thank you so much for taking the time to review us, [member name removed]! We appreciate it! :-)

Marcia H.
09/2014
3.0
house cleaning
  + -1 more
.
Description of Work: They did a really poor job on the hardwood floors. They missed cleaning the floor around the fireplace completely and the remainder of the floor was just mopped over quickly and a lot of dirt and spots remained.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$120

Response from Swept Away
Thanks for taking the time to review us, [member name removed]. We appreciate it. All feedback is taken very seriously and helps us immensely with our training and re-training. I am so sorry you were disappointed with your floors. We wish you would have allowed us to come back out and fix them. We would have been happy to.

RUTH L.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a wonderful

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Swept Away
Thank you so much for taking the time to review us. We appreciate it. :-)

Allison H.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team was extremely thorough, not to mention very polite and professional. I was very pleased with the work they performed, and they went above and beyond in some, more difficult areas (master bath/hard water). There was some confusion about the time and the team left before the 4 hours was up. When I inquired about the issue, I received a quick response and apology and was offered a credit for my next cleaning. I have used their services again and was quite pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you so much for taking the time to review us, [member name removed]! We appreciate it!!! :-)

Natalie M.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: everything was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you so much for taking the time to review us, [member name removed]. We appreciate it! :-)

Matthew C.
08/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it! :-)

Bridget F.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: We hired Swept Away to do a deep clean on our home and decided to have them come every month and clean. On the first visit, they cleaned EVERYTHING so well that it felt like a brand new home. We now have monthly appointments set up and we could not be happier with the level of service and attention that they have. They hire a wonderful set of professional and attentive employees and are great at communicating preferences we can change and when the next appointments are scheduled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Swept Away
Thank you for taking the time to review us, [member name removed]! The girls will be so excited to see this! We appreciate it!

Nancy A.
07/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you so much for taking the time to review us, (member name removed)! We appreciate it! And the ladies LOVE hearing it! :-)

Martha C.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: While they did a good job, I had used Merry Maids before and felt they did a more thorough job. The two ladies who did the cleaning were lovely though.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Loretta A.
06/2014
4.0
house cleaning
  + -1 more
Did a really good job.
Description of Work: Deep clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you for taking the time to review us. We appreciate it! :-)

Suzanne H.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They were very professional and punctual. The communication was excellent. |I would hire then again for general cleaning but I bought this on a big deal and it was advertised as detailed cleaning. Overall the did a good job it was just not detailed cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Swept Away
Thank you for taking the time to review us. We know your time is valuable and we appreciate it. Timed cleanings can be difficult sometimes because we only work for a set amount of time. When the time is up, we're done. Sometimes everything is completed. Sometimes only 2 rooms are completed. Every job is different, depending on size and elbow grease needed. I am so sorry that everything you wanted accomplished was not done. Unfortunately, this can happen. I'd be happy to set up a time to stop by and look at your home and let you know how much more time you would need to finish everything up. Please do not hesitate to call or email us if you have any questions we can answer for you or if you would like to set up a time for me to stop by and check it out. Thanks again! Gina

Teresa B.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The two ladies arrived on time and worked hard for the full four hours. They were friendly and professional. My house looked wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Swept Away
Thank you for taking the time to review us, [member name removed]! We appreciate it! :)

LINDA H.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: very well; very friendly and accommodating and thorough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Swept Away
Thank you for taking the time to review us! We appreciate it!

Mary F.
03/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my bathroom(thoroughly), kitchen, dusted furniture, blinds and windowsills, vacuumed all carpets and furniture. Wiped down pictures and mirrors. Cleaned all the wood work and dusted ceiling fans. They were very pleasant and did all the work with smiles on their faces. Thank you so much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Swept Away
Thank you so much for taking the time to review us! We appreciate it! :-)

Contact information

5680 Cheviot Rd, Cincinnati, OH 45247

www.getsweptawaynow.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
02073165
Trade License Locale
Ohio
Trade License Authority
Ohio Dept of Taxation
Trade License Expiration
01/31/2030
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Swept Away is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Swept Away accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Swept Away offers free project estimates.
No, Swept Away does not offer eco-friendly accreditations.
Yes, Swept Away offers a 5% senior discount.
No, Swept Away does not offer emergency services.
Yes, Swept Away offers warranties.
Swept Away offers the following services: Residential House Cleaning and Maid Services. Free in-home estimates within a 20 mile radius of our office.
We do not do laundry unless arrangements have been made with the office prior to the service.

Contact information

5680 Cheviot Rd, Cincinnati, OH 45247

www.getsweptawaynow.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM