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Sure Thing Pest Control

Pest Control, Holiday Decorating

About us

Sure Thing Pest Control steers clear of "one-size-fits-all" programs. We evaluate your insect problem, provide a thorough inspection and implement a program suited to your individual needs. We always provide services that make the absolute best results and incorporate integrated pest management into each of our programs. 12 employees. Cost determined by the job. No travel charges. Award wining. Additional email - sales@surethingpc.com.

Business highlights

26 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pest control-bedbugs, carpenter bees, yellow jackets, roaches, mice, rats, & silverfish. Termite control.

Services we don't offer

Nuisance animal removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9462 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 401-425 of 462 reviews

Agila R.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Purchased annual service package. They have been very responsive in treating our outdoor wasp issues and indoor ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$411

Response from Sure Thing Pest Control
Glar to hear [Member name removed] is taking good care of you. Thanks for your business, Glenn!

Susan C.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Insect extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Sure Thing Pest Control
Thanks for all the A's. I will let Matt know how he scored. Thanks for your business, Glenn!

Jeanne C.
10/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Janice S.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We had carpenter ants in the kitchen and sunroom. The service man inspected and sprayed inside and out. We continued to see them in these 2 areas. He made a return trip at no additional charge, and we have not been bothered by them since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Robert F.
10/2015
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5

Elizabeth E.
10/2015
3.0
pest control
  + -1 more
unknown
Description of Work: Sprayed exterior for spiders. Issue was that they left a bill at the door but we never found it. Later they mailed a bill with a late fee. One good thing - fewer spiders are entering the house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$176

Response from Sure Thing Pest Control
Sorry you did not find the invoice. Did you say anything? We would have credited the finance charge. Glad to hear the you are finding dead insects. Thanks for your business, Glenn!

Carla M.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Treated for ants. The ants were gone a day later

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Sure Thing Pest Control
That is great to hear. Glad Mike P took good care of you. I will let him know. Thanks, for your business, Glenn!

Eloise K.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Mark was very very nice and professional and on time. He checked the house thoroughly for termites and carpenter ants and explained everything about carpenter ants. Even though we had seen carpenter ants for a couple of weeks, we were honestly told that there is no problem - they were just foragers. It is good to have peace of mind. I will use them again if I need an exterminator in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Sure Thing Pest Control
Thanks for the very nice comments about Mark M. It is always great to hear about a job well done. Glad to hear you did not have any major issues. Thanks for your business, Glenn!

Constance K.
09/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sure Thing Pest Control
Thanks for the A score. I will let Mark know. Thanks for your business, Glenn!

Priscilla N.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I thought I had termites in my backyard shed. He confirmed that I did not have termites but acrobat ants. It was a much cheaper solution, which was a pleasant surprise. Jerry Zapf was a delight to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Sure Thing Pest Control
Thanks for the positive review. I will let Jerry know he took good care of you. Thanks for your business, Glenn!

Carole S.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They sprayed for termites and put in a Hex Pro System. They have returned to monitor the system and replaced the bait. They were on time (actually 15 minutes early). Couldn't be more pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Sure Thing Pest Control
Thanks for the good word about Ken. It alway make our day to hear about a job well done. Thanks for your business, Glenn!

John G.
08/2015
4.0
pest control
  + -1 more
unknown
Description of Work: spray for ants and powder outside they did not go under house which I thought they should

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Sure Thing Pest Control
Thanks for your comment. We normally do not treat craw spaces unless it is necessary to solve a particular insect issue. I will alert your technician of your concerns. Sounds like we did solve your ant issue. Thanks for your business, Glenn!

Linda W.
07/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from Sure Thing Pest Control
Thanks for the "A" and your business. I will let Mike know how he scored. Glenn!

Ed N.
07/2015
5.0
pest control
  + -1 more
All went smooth
Description of Work: Sprayed for ants and other bugs on exterior foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Sure Thing Pest Control
I am glad everything when well. I will let Mark know. Thanks for your business, Glenn!

joan J.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Everything was fine. He sprayed for carpenter bees. We'll see how it goes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sure Thing Pest Control
Thanks for your business. I will let Jason know you had a positive comment. Glenn!

Jim C.
07/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$411

Response from Sure Thing Pest Control
Thanks for letting us know we scored an "A". I will let Mike and the rest of the team know. Thanks for your business, Glenn!

Jack H.
07/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jessica G.
07/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda W.
07/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laurie K.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They came out the same day i called and treated and the man knew exactly what kind of bug we had. Did a follow up on what chemical was correct for the job. I will definitely call them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sure Thing Pest Control
Thanks for the nice comment about Mike P. Happy to hear he took good care of you. Thanks for your business, Glenn!

marshall r B.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Yellow jackets nest removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sure Thing Pest Control
Thanks for your business. Sounds like Mike took good care of you. Glenn!

Karen L.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We thought we had termites, and had Sure Thing Pest Control come to check our home. Jerry inspected around our entire home and told us what options we had to get rid of them. We opted for the liquid treatment rather than the bait traps. On 5/13, Ken O'Brien came and administered the treatment. He explained everything to us and showed us other areas outside where we had some termites in piles of wood and what things we should not leave sitting in the garage or around the house to keep them away. He was here for 4 hours and drilled into the ground approx. 1 foot apart all around the outside of the house and around the bottom of the garage door frame on each side. He did a very thorough job. I was impressed with his knowledge and work ethic. I felt comfortable that we had chosen the right company to do this job. I also learned a lot about termites and how they act. I would recommend Sure Thing to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Response from Sure Thing Pest Control
Thanks for the wonderful review. Ken really enjoys his job and is one of the best when it comes to termites. Thanks for your business, Glenn!

Michael W.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Jerry completed an interior and exterior inspection. He explained my options and recommended some easy solutions to my issue. Should I need an exterminator in the future I will be calling this business.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sure Thing Pest Control
Glad Jerry took good care of you. Thanks, for calling us. Glenn!

Thomas G.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They came to treat for carpenter bees. The person who came was professional and informative. I was pleased that he took care of the what we requested and didn't spend a lot of time trying to sell us other services like some pest control companies we've used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Response from Sure Thing Pest Control
Thanks for putting in a good word about Matt. I will let him know he took good care of you. Thanks for your business, Glenn!

Gene R.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Mouse problem. Took total of three visits to eliminate the mice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sure Thing Pest Control
Glad we solved your problem. Mice can take some time to get rid of. I will let James know he took good care of you. Thanks for your business, Glenn!

Contact information

11541 Goldcoast Dr, Cincinnati, OH 45249

www.surethingpc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Holiday Decorating

FAQ

Sure Thing Pest Control is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:30 AM - 12:00 PM

Sure Thing Pest Control accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Sure Thing Pest Control offers free project estimates.
Yes, Sure Thing Pest Control offers eco-friendly accreditations.
Yes, Sure Thing Pest Control offers a 5% senior discount.
Yes, Sure Thing Pest Control offers emergency services.
Yes, Sure Thing Pest Control offers warranties.
Sure Thing Pest Control offers the following services: Pest control-bedbugs, carpenter bees, yellow jackets, roaches, mice, rats, & silverfish. Termite control.
Nuisance animal removal.

Contact information

11541 Goldcoast Dr, Cincinnati, OH 45249

www.surethingpc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM