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Steamex-Eastern Custom Carpet Care

Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage,

About us

7 employees. No subcontractors. Cost is determined by the job. Travel charges may apply. Award winning. Owned & operated by Michael Murrie. Our technicians average over 20 years of experience with Steamex-Eastern. We offer Early Bird Appointments for your convenience! Please contact us by phone for further information or quotes 513-984-1738.

Business highlights

48 years of trusted experience

Services we offer

Residential and commercial carpet & upholstery cleaning, minor water extraction, odor & stain removal, with no high pressure sales. Now offering Ceramic Tile and Grout Cleaning! *Be sure and ask about our Early Bird Appointments! "Quality and Service Since 1976." Please call our office 513-984-1738 for further information or quotes.

Services we don't offer

N/A.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.0283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 251-275 of 283 reviews

DUANE B.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in entire 2 story house. |Went very well. |Addressed any and all issues as they arose professionally and thourhly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Steamex-Eastern Custom Carpet Care
Thank you so much for taking the time to post this great rating and review. We look forward to serving your carpet cleaning needs in the future. Thanks, Myra Riefle Steamex-Eastern

DALE T.
02/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Steamex-Eastern Custom Carpet Care
Thank you so much for the great rating. We look forward to assisting with your carpet cleaning needs in the future. Regards, Myra Riefle Steamex-Eastern

Bobbi S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did carpet cleaning. Every time I’ve had them out, they get the spots out and my carpets look brand new! I’d give them A+ and they’ve been really good!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steamex-Eastern Custom Carpet Care
Thank you so much for sharing your review and great rating. We appreciate your continued patronage and wish you a happy holiday season. Regards, Myra Riefle Steamex-Eastern

David L.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: STEAMEX-EASTERN cleaned the carpets in my home and at my rental property. |This is the third time I have used them both at my home and rental. They are very professional, do excellent work and are always on-time. |They are the best cleaning company of all the one's I have used - I really do not consider using anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Steamex-Eastern Custom Carpet Care
Thank you so much for the great review and for your continued business! Myra Riefle Steamex-Eastern

Patti W.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had terrible stains coming up from the Spot Shot I used on dog throw up. As I was having company, they squeezed me in at 7am. We had ouriving room and steps done. They turned out great! Very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Steamex-Eastern Custom Carpet Care
Thank you for the great ratings and comments. We are happy that we could work you in before your company arrived! Regards, Myra Riefle

BRIAN R.
05/2015
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Cleaned all the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Steamex-Eastern Custom Carpet Care
We appreciate you taking the time to post this great rating. It will be shared with the entire staff at Steamex-Eastern. We look forward to serving your carpet cleaning needs in the future. Regards, Myra Riefle Steamex-Eastern

Rick T.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean all of our carpet in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Steamex-Eastern Custom Carpet Care
Thanks so much for taking time to post this great rating. We look forward to serving your carpet cleaning needs in the future. Regards, Myra Riefle Steamex-Eastern

Richard C.
02/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: I did NOT use them - quit sending emails asking how they did! |I did NOT use them - quit sending emails asking how they did! |I did NOT use them - quit sending emails asking how they did! |I did NOT use them - quit sending emails asking how they did!
Rating CategoryRating out of 5

Brenda B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Justin cleaned my carpets. He did a wonderful job in a timely fashion. He is very professional. I recommended him to a friend and she also said he did a wonderful job on her very dirty steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Steamex-Eastern Custom Carpet Care
Thank you so much for the great rating, review and for referring your friend to Steamex-Eastern. We hope you have a wonderful holiday season! Regards, Myra Riefle General Manager Steamex-Eastern Custom Carpet Care

Cindy G.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This is the second time I have used Steamex-Eastern and both times they did a fabulous job. Both operators were friendly and ON TIME. My only negative is that I had to wait 2 weeks to get on the schedule - It was worth the wait.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Steamex-Eastern Custom Carpet Care
We appreciate your kind remarks and great rating on Angie's List. We thank you for your continued patronage. Regards, Myra Riefle General Manager

Donna M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in lower level room which was very dirty especially around trim (just moving into house). In the end, decided to replace the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Steamex-Eastern Custom Carpet Care
Thank you for taking the time to post your review, we always appreciate our customers input. We look forward to serving your carpet cleaning needs in the future. Regards, Myra Riefle General Manager

Rowena L.
02/2014
5.0
carpet cleaners
  + -1 more
I continue a satisfied customer.
Description of Work: Excellent and efficient service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Response from Steamex-Eastern Custom Carpet Care
We at Steamex-Eastern sincerely appreciate your continued business. Thanks for taking the time to post this rating and review. We look forward to serving your carpet cleaning needs in the future. Regards, Myra Riefle General Manager

KEVIN S.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Steamex-Eastern Custom Carpet Care
Thanks so much for the great rating! I will be sure to share this with the entire staff at Steamex-Eastern. We look forward to serving your carpet cleaning needs in the future. Regards, Myra Riefle General Manager

JOHN O.
12/2013
5.0
carpet cleaners
  + -1 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Steamex-Eastern Custom Carpet Care
Thank you so much for taking the time to post this review. We appreciate your business and look forward to serving your carpet cleaning needs again in the future. Happy Holidays to you! Regards, Myra Riefle General Manager

thelma P.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Justin cleaned the carpeting in my family room, stairs, dining room, hallway and two bedrooms. This was without a doubt the best carpet cleaning I have received and I have used several carpet cleaners over the years. The carpet looks great - so clean. He even was able to get out a stain that two other cleaners said was not possible. I highly recommend and will always use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Steamex-Eastern Custom Carpet Care
Thank you for taking time to post this review. We appreciate your kind words and this will be shared with the entire staff at Steamex-Eastern. Regards, Myra Riefle, General Manager

Rachel W.
10/2012
5.0
carpet cleaners
  + -1 more
See above
Description of Work: Jeff cleaned the wall to wall carpet in my lower level family room and bedroom (finished basement). We had cleaned out most of the furniture so he did the entire floor, not just the traffic areas. They use steam cleaning through a big hose that is brought in through the front door. Everything went fine. Work was performed about 5-6:00 PM and it dried by the morning. I had a fan running all night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from Steamex-Eastern Custom Carpet Care
Thanks so much for taking the time to post this rating and your comments. We hope you will keep us in mind for future carpet cleaning in your home. Regards, Myra Riefle General Manager

GERALD I.
08/2012
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: I used Steamex-Eastern for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Steamex-Eastern Custom Carpet Care
Thank you for taking the time to rate our company and to post your comments. We look forward to serving your carpet cleaning needs in the future. Regards, Myra Riefle, General Manager

Mark N.
10/2011
5.0
carpet cleaners
  + -1 more
Great
Description of Work: cleaned for rooms. Also used in past. Always did a great job. Professional appearance and additude.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan C.
07/2011
5.0
carpet cleaners
  + -1 more
Best carpet cleaning ever.
Description of Work: Jeff was at our home at 9:00 sharp, very professional, polite. He worked for about 3 hours didn't stop, got the job done, got the gum out of carpet as well as many pet spots. The carpet has never looked better, smells great. Best carpet cleaner I have ever used.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dorothy H.
05/2011
5.0
carpet cleaners
  + -1 more
Excellent experience
Description of Work: They came and cleaned my basement carpet. The gentleman was quick, polite, and did a wonderful job. The carpet that I was considering replacing looked like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Bridget D.
04/2011
4.0
carpet cleaners
  + -1 more
It went well.
Description of Work: They were courteous and did the job. I felt it was a bit expensive, but I have no complaints.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

John M.
07/2010
5.0
carpet cleaners
  + -1 more
On time, good job
Description of Work: Two rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sandra V.
09/2009
5.0
carpet cleaners
  + -1 more
Good job!
Description of Work: Carpet cleaning in LR, DR and hall. Moved no furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Steamex-Eastern Custom Carpet Care
Thank you for your comments, I will pass them along. Myra Riefle General Manager

SUZANNE B.
06/2009
5.0
carpet cleaners
  + -1 more
Excellent cleaning and service
Description of Work: He steam cleaned three bedrooms and spot cleaned small areas on the dining room carpet. The Service person was prompt, polite, and informative. We are very pleased and will use their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

KEVIN E.
05/2009
5.0
carpet cleaners
  + -1 more
Great
Description of Work: The did a great job and were extremely professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

11369 Williamson Road Suite B, Cincinnati, OH 45241

http://www.steamexeastern.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Water & Smoke Damage,
Ceramic Tile

FAQ

Steamex-Eastern Custom Carpet Care is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Steamex-Eastern Custom Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Steamex-Eastern Custom Carpet Care offers free project estimates.
No, Steamex-Eastern Custom Carpet Care does not offer eco-friendly accreditations.
No, Steamex-Eastern Custom Carpet Care does not offer a senior discount.
No, Steamex-Eastern Custom Carpet Care does not offer emergency services.
No, Steamex-Eastern Custom Carpet Care does not offer warranties.
Steamex-Eastern Custom Carpet Care offers the following services: Residential and commercial carpet & upholstery cleaning, minor water extraction, odor & stain removal, with no high pressure sales. Now offering Ceramic Tile and Grout Cleaning! *Be sure and ask about our Early Bird Appointments! "Quality and Service Since 1976." Please call our office 513-984-1738 for further information or quotes.
N/A.

Contact information

11369 Williamson Road Suite B, Cincinnati, OH 45241

http://www.steamexeastern.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM