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Steamex-Eastern Custom Carpet Care

Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage,

About us

7 employees. No subcontractors. Cost is determined by the job. Travel charges may apply. Award winning. Owned & operated by Michael Murrie. Our technicians average over 20 years of experience with Steamex-Eastern. We offer Early Bird Appointments for your convenience! Please contact us by phone for further information or quotes 513-984-1738.

Business highlights

48 years of trusted experience

Services we offer

Residential and commercial carpet & upholstery cleaning, minor water extraction, odor & stain removal, with no high pressure sales. Now offering Ceramic Tile and Grout Cleaning! *Be sure and ask about our Early Bird Appointments! "Quality and Service Since 1976." Please call our office 513-984-1738 for further information or quotes.

Services we don't offer

N/A.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.0283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 226-250 of 283 reviews

Ken Y.
09/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beverly B.
08/2017
5.0
carpet cleaners
  + -1 more
Great job done
Description of Work: Cleaning of 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beverly B.
07/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: I had the entire house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kevin L.
06/2017
5.0
carpet cleaners
  + -1 more
service was quick and well done.
Description of Work: carpet cleaning for 2000 sqft home plus basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca R.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steamex-Eastern Custom Carpet Care
Thank you [Member Name Removed]! Myra Riefle, Steamex-Eastern

BECKY H.
03/2006
5.0
carpet cleaners
  + -1 more
Mike came highly recommended by a friend, and rightfully so. Setting an appointment was a breeze, and his schedule was flexible according to our needs. He was extremely thorough, and explained in detail any stains that remained after his cleaning was complete. He was careful with our hand braided piece, and offered suggestions for any problem areas on our carpets. He took a tremendous amount of time to steam clean years of abuse from our chair and sofa, sharing that the fabric was strong and durable, and would withstand many more years of use. His pride in ownership was apparent, as was his attention to customer satisfaction. We have shared him with friends and colleagues on many occasions, and all have had a great experience.
Description of Work: Whole house carpet cleaning including living and dining rooms, master bedroom and three other bedrooms, a twelve foot hallway, and twelve steps, and one side of a braided 6x8 ft area rug were steam cleaned.(approximately 1100 sq ft) In addition, a chair and sofa were steam cleaned. Large furniture was left in place. Smaller items were moved by us. A few items were moved by Mike - the owner and service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297.83

DIANE K.
03/2006
5.0
carpet cleaners
  + -1 more
Steamex does an excellent job. I have used them for several years and am always pleased with their service. They come when they say they will, and the carpet always looks great when theyre done.
Description of Work: They steam cleaned the family room carpet. They also moved some of the furniture, and put some on the foam blocks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63.85

Carole G.
02/2006
5.0
carpet cleaners
  + -1 more
I have 2 dogs that track dirt & mud in from the outside. One dog got sick & couldn't wait for me to get home to potty. I tried everything to get the brown stains out of my white berber carpet. These guys not only got my stains out, but the carpet looks like new! I have to admit, they did such a good job that I'm not as careful as I should be about cleaning the dogs' feet, so I'll be calling them in the future.
Description of Work: They cleaned the living room & dining room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

PAUL M.
10/2005
5.0
carpet cleaners
  + -1 more
DID A VERY NICE JOB. SPENT SOME SERIOUS TIME ON SOME VERY STUBBORN STAINS. DID NOT LEAVE FOOTPRINTS ON OUR WOODEN FLOORS. VERY COURTEOUS. PROVIDED A 10% DISCOUNT FOR NEXT CLEANING. BASED ON SEVERAL QUOTES, THEIR PRICE WAS VERY REASONABLE.
Description of Work: CLEANED THREE FLOORS AND MANY STAIRWELLS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

MONICA P.
09/2005
5.0
carpet cleaners
  + -1 more
VERY PROFESSIONALLY DONE, EXCELLENT CLEANING. EVEN GOT OUT PET STAINS PREVIOUS CARPET CLEANER HAD NOT. GAVE ME TIPS ON KEEPING CARPET CLEAN BETWEEN VISITS. EXACTLY ON TIME. APPOINTMENT SET-UP BY PHONE. VERY FRIENDLY AND HELPFUL.
Description of Work: CLEANED LIVING ROOM, 2 BEDROOMS, AND HALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

April K.
09/2005
5.0
carpet cleaners
  + -1 more
GREAT WORK DONE. HE WAS THOROUGH AND NOT RUSHED. EVEN SUGGESTED A METHOD TO HELP WITH CAT ODOR.
Description of Work: CLEANED AND DEODERIZED BASEMENT AREA (APPROX. 14X14).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63.85

DAVID N.
09/2005
5.0
carpet cleaners, upholstery cleaning
  + 0 more
THEY DID A LOT BETTER JOB THAN WHAT WE COULD DO WITH RENTED EQUIPMENT.
Description of Work: STEAM-CLEANED THE FAMILY ROOM CARPET AND A LOVE SEAT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

KATHLEEN Y.
08/2005
5.0
carpet cleaners
  + -1 more
EXCELLENT, PROMPT, AND FRIENDLY SERVICE.
Description of Work: CARPETS CLEANED THROUGHOUT ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

NANCY D.
06/2005
5.0
carpet cleaners
  + -1 more
JEFF WAS THE REP. PROMPT AND DID A VERY NICE JOB. CAME EARLY TO FIT OUR SCHEDULE. WE HAD SOME OLD STAINS HE REMOVED. PRICE WAS VERY REASONABLE. WE HAVE USED THEM BEFORE, AND WILL USE THEM AGAIN.
Description of Work: CLEANED CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOHN & CHARLOTTE S.
05/2005
5.0
carpet cleaners
  + -1 more
THEY DID A GREAT JOB. WE HAD SOME SPOTS, AND THEY GOT ALL THE SPOTS OUT.
Description of Work: THEY CLEANED OUR CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

STEVEN and DEBBIE J.
05/2005
5.0
carpet cleaners
  + -1 more
WHEN I CALLED FOR AN APPOINTMENT, I WAS GIVEN A DATE AND A TWO HOUR TIME FRAME. I ALSO RECEIVED A REMINDER CALL THE NIGHT BEFORE THE CLEANING. THE CLEANER SHOWED UP 5 MINUTES EARLY AND ASKED IT IF WAS OKAY TO BE EARLY. THE AREAS TO BE CLEANED WERE MEASURED AND A WRITTEN ESTIMATE WAS GIVEN. THE CARPETS WERE HIGHLY SOILED AND GIVEN A PRETREATMENT SOLUTION. THE CARPETS WERE COMPLETED IN ABOUT AN HOUR. I WAS GIVEN INSTRUCTIONS ON HOW TO TREAT THE CARPET WHILE DRYING. FURNITURE LEGS WERE PROTECTED WITH A HEAVY TAGBOARD TYPE MATERIAL. THE CLEANER WAS POLITE, EFFICIENT. THE COMPANY SENDS COUPONS FOR DISCOUNTS ON CLEANING.
Description of Work: I HAD THE EXPOSED AREAS OF WALL TO WALL, LIGHT COLORED CARPETS CLEANED, AFTER A HARSH WINTER. THE CARPETS LOOKED BRAND NEW AFTER THE CLEANING. THE CLEANING WAS A STEAM EXTRACTION PROCESS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.14

03/2005
5.0
carpet cleaners
  + -1 more
STEAMEX HAS CLEANED OUR CARPETS SEVERAL TIMES. THEY USUALLY RUN PRICE SPECIALS AND THAT'S WHEN WE HAVE THEM DO THE WORK. THEY ARRIVE ON TIME AND ARE VERY PROFESSIONAL. THEY DO A GOOD JOB OF TREATING SPOT STAINS AND ARE CAREFUL WITH FURNITURE.
Description of Work: THIS COMPANY STEAM CLEANED THE CARPET IN OUR HOUSE, INCLUDING SPECIAL TREATMENT OF STAINS; AND RAISING FURNITURE OFF THE RUG AND THEN PLACING SMALL SQUARES UNDER THE LEGS TO HELP THE CARPET DRY WITHOUT HURTING THE FURNITURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.84

01/2005
5.0
carpet cleaners
  + -1 more
QUITE PROMPT, PROFESSIONAL, AND DID EXCELLENT WORK.
Description of Work: CARPET CLEANING FOR THE SECOND FLOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

David R.
12/2004
5.0
carpet cleaners
  + -1 more
WHEN THEY CLEANED THE SMALL RUG, THE COLORS TURNED OUT VERY NICE AND BRIGHT. THEY CAME AT THE TIME THEY SAID THEY WOULD COME. I TOLD THEM THEY DID NOT NEED TO MOVE THE FURNITURE. IT DID NOT TAKE THEM A LONG TIME TO DO THE WORK. THE SERVICEMEN WERE VERY FRIENDLY AND PERSONABLE.
Description of Work: THEY CLEANED THE LIVING ROOM AND HALLWAY CARPET. THEY ALSO CLEANED A SMALL, ORIENTAL-STYLE RUG IN THE FRONT BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

11/2004
5.0
carpet cleaners
  + -1 more
PROMPT, PROFESSIONAL, EXCELLENT WORK.
Description of Work: CARPET CLEANING FOR THE STAIRS IN OUR CONDO'S 3 FLIGHTS & LANDINGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Headland H.
07/2004
5.0
carpet cleaners
  + -1 more
GLENN WAS ON TIME, COURTEOUS, FRIENDLY AND CLEANED THE CARPETS IN AN EFFICIENT AND THOROUGHLY SATISFACTORY MANNER. ON THE BASIS OF THIS EXPERIENCE I WOULD USE THIS COMPANY'S SERVICES AGAIN AND RECOMMEND THEM TO OTHERS.
Description of Work: CARPET CLEANING OF 80% OF THE CARPET AREA IN THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$225

DEBBIE S.
10/2003
5.0
carpet cleaners
  + -1 more
THE PRICING WAS A LITTLE HIGH. THE GENTLEMEN WHO DID THE CLEANING WAS VERY PROFESSIONAL AND NICE. HE WAS ABLE TO GET STAINS OUT OF THE CARPET THAT WERE IN THE CARPET FOR FOUR YEARS AND THAT OTHER CARPET CLEANING COMPANIES COULD NOT REMOVE. HE WAS VERY POLITE AND CAREFUL WHEN MOVING MY FURNITURE.
Description of Work: CLEANED FOUR ROOMS PLUS A STAIRWAY AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SIDNEY L.
10/2003
5.0
carpet cleaners
  + -1 more
THE NECESSARY FURNITURE WAS MOVED FOR CARPET CLEANING. THE PERSON THAT DID THE CARPET CLEANING DID AN EXCELLENT JOB.
Description of Work: CLEANED THE CARPET IN OUR CONDO WHICH CONSISTS OF THREE BEDROOMS, LIVING ROOM-DINING ROOM AND FAMILY ROOM ON FIRST FLOOR AND A FINISHED DOWNSTAIRS WHICH HAS ONE BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

CRAIG B.
11/2001
4.0
carpet cleaners
  + -1 more
PROMPT, NEAT AND CARPETS WERE CLEAN.
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MARK D.
01/2001
5.0
carpet cleaners
  + -1 more
ARRIVED EARLY AND MEMBER WOULD RECOMMEND
Description of Work: CLEANED 6 LARGER ROOMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

11369 Williamson Road Suite B, Cincinnati, OH 45241

http://www.steamexeastern.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Water & Smoke Damage,
Ceramic Tile

FAQ

Steamex-Eastern Custom Carpet Care is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Steamex-Eastern Custom Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Steamex-Eastern Custom Carpet Care offers free project estimates.
No, Steamex-Eastern Custom Carpet Care does not offer eco-friendly accreditations.
No, Steamex-Eastern Custom Carpet Care does not offer a senior discount.
No, Steamex-Eastern Custom Carpet Care does not offer emergency services.
No, Steamex-Eastern Custom Carpet Care does not offer warranties.
Steamex-Eastern Custom Carpet Care offers the following services: Residential and commercial carpet & upholstery cleaning, minor water extraction, odor & stain removal, with no high pressure sales. Now offering Ceramic Tile and Grout Cleaning! *Be sure and ask about our Early Bird Appointments! "Quality and Service Since 1976." Please call our office 513-984-1738 for further information or quotes.
N/A.

Contact information

11369 Williamson Road Suite B, Cincinnati, OH 45241

http://www.steamexeastern.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM