Scherzinger Pest Control is a fourth generation family owned and operated company that has been servicing the tri-state area since 1934! We've been your neighbor, first in the Greater Cincinnati and Northern Kentucky areas, then in Dayton, and now in Columbus and its surrounding neighborhoods. We’ve been your partner, helping you to understand and solve your pest problems quickly and effectively. We’ve been pioneers, engineering new standards for ways of eliminating and controlling bugs and pests. We’ve been researchers, working with the Ohio Department of Agriculture, the Ohio Pest Management Association and industry-leading manufacturers to help develop integrated methods for safely managing pests. We’ve been mindful, knowing that with expert pest control comes a responsibility to the health of your family and the environment as a whole. From generation to generation and innovation to innovation, the family of ScherZinger has been committed to serving yours – at home, at work and all the places in between. We're pest management professionals. Bug eliminators. Pest experts. And we work for you.
This is my first really bad experience with Scherzinger. I have been with them over 15 years, but I'm now taking bids from other companies.
Description of Work: For years I have purchased the quardian plus pest control service to the current tune of about $216 per quarter. The person who usually did the work for me was polite, if a little chatty. He has been replaced wit someone wh is very chatty (as in hard to get rid of) and has an explanation for why she can't do anything about the bug problems I'm having in the house and around my deck and front door, Her first explanation as to why she could not do anything about the silverfish in my house was because they did not respond to pest spray and I needed to light my fireplaces, which is where they were likely coming in. Next, after I cleared a tremendous amount of stuff out of two basement areas and found at least 6 dead mice stuck to the traps, she said that I needed to clean the area f all debris before she could do anything to put in new traps. Finally, I had some tree work done and one of the workers pointed out two places in the main seating area of my deck that appeared to have bees building a hive. I am also having problems with wasps in the same area and bees and wasps around my front door. I asked her to please spray in those areas and she laughed at me. She said bees and wasps hadn't started building nests yet and until I could show her an active nest, she would not be able to treat the areas. The bees are going inside the walls of my house because of holes that have been dug in the mortar between the bricks. That wasn't good enough. She refused to treat either area until she could see a nest. For the cost of the service, I don't care whether she can see a nest. She can spray pesticide to kill off the bees and wasps in the areas they are congregating. Maybe if she spent less time gossiping about her other clients. she would have time to do her job.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Christopher W.
05/2013
5.0
pest control
 + -1 more
My wife and I had seen a few insects around the basement and house that were very unusual for us, so I scheduled an inspection to ensure that we didn't have a problem starting. The representative from Scherzingerwas punctual, friendly, and knowledgeable. He inspected the house and even helped me dig through the basement garbage to find a dead insect to aid in the identification process. He concluded that the insects we'd seen were common for our area and could be controlled in other ways. He assured us that they were not the start of a more serious problem. He offered suggestions to prevent the pests from entering the home and offered to schedule a service to put my mind at ease if I wanted. His apparent knowledge about the insects and his assurances really helped us understand and feel at ease. We opted to hold off on any type of treatment. They didn't even charge for the inspection. I will definitely call Scherzinger if I experience any sort of pest problem due to the excellent service and attention I received from this representative during this inspection.
Description of Work: Inspection of home and evaluation of pest issue based on circumstances and insect specimen.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Guy M.
05/2013
3.0
pest control
 + -1 more
I started hearing scratching noises in the wall of my house late at night. Unsure of exactly what the animal was, I called Sherzinger due to good ratings on Angie's List. The woman I spoke with on the phone initially recommended I speak with another contractor due to the uncertainty of the animal. Apparently, other than insects, they only deal with mice. I appreciated the honesty and professionalism. After further investigation, I determined the source of the noise was, indeed, a mouse. I called Scherzinger back and explained the situation. The woman recommended a service contract that would include future visits. The cost of this contract is $400 ($200 initial visit cost, $100 each for next two visits). Understanding that mice can be an ongoing problem, it seemed to be a good idea, and I scheduled the first visit. A couple days later, the technician arrived on time. He asked questions and performed an inspection based on my information. The technician recommended poison in strategic locations in my attic. He also put down a couple "sticky" traps in my garage. Technician was prompt, professional, and courteous. Technician asked if I had any other pest issues, to which I replied "silver fish". He wanted to "dust" my attic but couldn't due to my house having a whole house circulation fan that could blow the dust out of the attic. To his credit, he seemed to be trying to make the visit worth my money. He recommended keeping an eye out for any other pests so he can treat them on return visits. Technician followed up with a couple of phone calls to see if the mouse treatment worked. The mouse problem seems to be resolved (haven't heard any more noises), but overall experience was only "fair" due to the steep price. $200 for the service performed (40 minutes and some poison/traps), is borderline ridiculous. Hopefully the mouse problem doesn't return and the subsequent service contract visits will justify the cost.
Description of Work: Technician came to my house to perform inspection and treatment for mouse problem. Technician recommended poison and traps and recommended strategic locations. Technician followed up with a phone call one week later to check on status. Technician was prompt, professional, and courteous.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Response from Scherzinger Pest Control
While we acknowledge that we are not the cheapest service in the marketplace most of our customers find the value we bring to our services well worth the price. The Guardian program purchased by [member name removed] is our flagship pest control service program. It is designed to not only eliminate existing problems but to prevent future infestations of any crawling or flying insects as well as rats and mice. The program is offered as a continuing service and is intended to provide long term protection through quarterly exterior services. The value of the Guardian Program lies in its long term protection and continuing Warranty against future infestations and as such is not designed to be a 1 time service. Perhaps a better option would have been our Problem Solver Program that is designed to target and solve a specific pest situation rather than focusing on long term protection. These services are considerably less expensive and are typically successful with one or two services. We apologize if we failed to effectively identify his needs and desires during our consultations.
Kristen W.
03/2013
1.0
pest control
 + -1 more
The company was hired by the previous owner of my home to treat a termite infestation for both the house and garage. The previous owner had ScherZinger install the Sentricon system around the perimeter, and was to be monitored on a quarterly basis with a minimum of 4 services per year according to their service agreement as of February 2012. In the past year, the ScherZinger only serviced the Sentricon system once, and left a bill in February 2013 to pay another $260 to continue service. I called several other termite companies - both national and local - and the inspectors confirmed that my home and garage still had termites. The Sentricon system that ScherZinger installed had failed in addition to not being maintenanced properly. I had to pay $1000 for another company to treat my house and garage with a liquid treatment to get rid of the termite infestation.
Description of Work: Termite treatment. Installed Sentrion system to eliminate existing termites within the home and garage.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$275
Response from Scherzinger Pest Control
We apologize for any confusion or miscommunication that has occurred regarding this service. I have spoken with the customer and have provided copies of the inspection reports detailing the services provided under our agreement. Services were performed in February, March, May, August and November 2012 and most recently in February of this year. All were performed as agreed. We only wish the customer had given us the opportunity to resolve or address their concerns when they first first felt that there was a problem. Had such notice been provided I am confident we could have resolved their concerns satisfactorily and with no additional expense to them.
debbie P.
03/2013
5.0
pest control
 + -1 more
tech arrived on time. walked the house - inside and out. discussed issues. he sprayed as discussed.
Description of Work: everything went as discussed - walked the interior/exterior of house and discussed issues and then the tech began spraying. went very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Alan B.
07/2012
5.0
pest control
 + -1 more
They come several times a year. Originally, I think we chose them because they are very thorough and they have great customer service. They are excellent. I wish the price were lower; it seems kind of high. I have a continuing service with them.
Description of Work: We use Scherzinger Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Linda L.
07/2012
5.0
pest control
 + -1 more
They are very prompt. They always give me a report on their findings, even when i'm not home. We've had no more problems with the termites. Whatever they're doing is working!
Description of Work: They came out for an inspection years ago, but I now have a yearly termite inspection contract.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane R.
07/2012
5.0
pest control
 + -1 more
I've been happy with Scherzinger Pest Control. I really like the guy who comes and sprays the house, he's really good. He's a personable guy and does a good job, he answers my questions. I had him come in on a couple of little emergency issues in the beginning where we were starting to spray. He and Scherzinger worked with me pretty well.
Description of Work: I've been using him since the beginning of '08.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$46.97
TRACI G.
07/2012
5.0
pest control
 + -1 more
I really like the guy that came out and helped us. He gave me some advice to help me save money.
Description of Work: Got rid of a wasp nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie B.
07/2012
5.0
pest control
 + -1 more
We have Scherzinger come to our house quarterly to spray for pests (particularly ants.) They do a thorough job of spraying. One time we saw a couple of ants in between our quarterly sprays, and they came out at no charge to spray the inside and outside of the house again. They are also very responsive when calling their customer service line. I would definitely recommend them as a pest control provider.
Description of Work: Provide pest control services for our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Albert C.
07/2012
4.0
pest control
 + -1 more
Scherzinger Pest Control done a good job. They are able to give me like a bat out of hell response that is why I like them..
Description of Work: Every month Scherzinger Pest Control come and do pest control services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mitch L.
06/2012
5.0
pest control
 + -1 more
see above. They were professional, and excellent.
Description of Work: They came out to assess my carpenter any issue, and look for any evidence of termites. Their rep found nothing to worry about, but did make some recommendations, all at no charge. He was cordial and honest, and if I ever need service, they'll be my go to company.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory G.
06/2012
5.0
pest control
 + -1 more
Their technicians were very knowledge and willing to take the time to explain what they could do and what they could not. They were very polite, and they showed up when they said they would. I was on their quarterly plan.
Description of Work: I have used Scherzinger Pest Control in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linda C.
06/2012
5.0
pest control
 + -1 more
They do an excellent job around. We had worked with them before and we do not have any problems with them. They know the area and they were really good. It they came in between, there was no charge. I would highly recommend them.
Description of Work: I used Scherzinger Pest Control for general pest control and inspection. They come four times a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Pamela N.
06/2012
5.0
pest control
 + -1 more
I found dust in my kithcen and I cleaned it up. A week later it was back again and I noticed the door frame was being ate up by bugs. I never saw the bugs, but I saw the dust. The main infestation was in my kitchen, and they sprayed all over, even for spiders. They wrote me a 45 day guarentee that he would come back if I saw more of the dust. The bugs are gone as far as I know though. I also thought they were very professional and prompt.
Description of Work: Scherzinger Pest Control sprayed for the carpenter ants. It was odorless and safe for my dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Sandra B.
06/2012
5.0
pest control
 + -1 more
They were reliable and did what they said they were going to do. They have a good reputation.
Description of Work: They did a total check up and put some things in place about three years ago. They come out and check it every few months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Renee H.
06/2012
5.0
pest control
 + -1 more
They are the cheapest that we were able to get. The owner is a client of ours, so he also takes special care of us. They are just very polite when they come in. They actually sit and talk and find out where any problems have been and check out all the problem areas.
Description of Work: We are on a yearly contract with Scherzinger Pest Control. They just started the contract recently, and they come once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Melinda S.
06/2012
4.0
pest control
 + -1 more
Scherzinger is a local company that has been around for a long time. Their reputation is good. They are better in looking for areas where termites and ants can get in. They always send someone out if I encounter any problems. They send a different technician for every visit. It is inconvenient for us since they have to look for the stations that the previous technicians installed.
Description of Work: They installed stations for monitoring termites. They also treat our house for termites and carpenter ants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Barbara R.
06/2012
5.0
pest control
 + -1 more
The gentlemen who came over to the do the work were very polite and prompt. They did a good job and I was very pleased with service!
Description of Work: They came over and sprayed for ants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOYCE W.
06/2012
5.0
pest control
 + -1 more
They did a good job. They came out and told us what they would do, and they did what they said. We never got termites. I give them A's across the board.
Description of Work: They came and termite proofed my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry G.
06/2012
5.0
pest control
 + -1 more
I have used Scherzinger's Pest Control for 10 years. They do great work.
Description of Work: ScherZinger's is the one I contracted to do pest control for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
bryan H.
06/2012
5.0
pest control
 + -1 more
We moved into a home that had been vacant for probably a year and it had a pretty big carpenter bee problem. We had Scherzinger's Pest Control come out and take care of the bees. They did what they promised and we were happy with the service.
Description of Work: They removed carpenter bees from our home.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$230
ken H.
05/2012
4.0
pest control
 + -1 more
.The service is working. We used to have these millipedes in the house and we no longer have them. They pretty much come on their own schedule. We will keep using them.
Description of Work: .I use Scherzinger Pest Control - Cincinnati for pest control.Its a maintenance program to keep pests out of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry L.
05/2012
5.0
pest control
 + -1 more
I am pleased with their work and I will continue to use them.
Description of Work: I hire Scherzinger Pest Control to take care of a termite problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
M H P.
05/2012
5.0
pest control
 + -1 more
They are reliable. They come over on their own routinely and they are prompt.
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Service Categories
Pest Control,
Home inspection
FAQ
Scherzinger Pest Control is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Scherzinger Pest Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Scherzinger Pest Control offers free project estimates.
Yes, Scherzinger Pest Control offers eco-friendly accreditations.
No, Scherzinger Pest Control does not offer a senior discount.
Yes, Scherzinger Pest Control offers emergency services.
Yes, Scherzinger Pest Control offers warranties.
Scherzinger Pest Control offers the following services: Home Inspection. Pest Control & Exterminating