Scherzinger Pest Control

Really good. They are thorough, prompt, and explain things clearly. I would highly recommend them to others.

We just signed up for service recently. They came out and did the first spray. We got a bill in Early Nov with a due date of Nov. 22. On Nov 8 (today), we get a call saying our account is past due and a hold was put on our account. Huh? When we called back, we were told that it was an error in their system as they switch to paperless, blah blah blah. Apparently the bill was sent out late and with incorrect dates? Not a big deal, right? A reasonable company would, knowing and admitting fault, would still continue service. But nope. Even though they called recently to let us know they would be coming out and spraying, they will not until we settle our bill. We are brand new customers, and this is how they show us they appreciate our business. Like delinquents? Even though it is clearly, and they admit, their fault... now we have to go out of our way to run the money right over or just wait until they get the payment in the mail and likely miss our service appt. Oh, and they made it seem like they were doing us a favor by not charging us a late fee. I would love to hear their legal argument for how we could be late on a payment if we had never been given a date by which said payment is due. And then given a due date which hadn’t even passed yet. It’s absurd. They know they have an issue, yet nobody bothered to call us and let us know until now. And now it’s late and nothing can be done. Even tho according to our bill it isn’t late. And according them, that’s their fault. But nothing can be done until we drop what we are doing and pay. BS. And to top it off, they are clearly trying to push people into paperless billing. However, if we’d been given that as an option when we recently signed up, or anytime between then and now, we would have gladly chosen paperless billing and none of this would be happening. So, to sum up... poor customer service, and incompetent. I’ll be hunting for a new pest control company. I’m very disappointed, as they seem to have such good reviews, but this kind of customer treatment is a deal breaker for me. There are plenty of other options out there.

Quick and effiecient. It was a big one, too!

I have been with them for a few years.

They come about 4 times a year for their Guardian Service. They send a card every three months, and I can let them know when I want them to come.

I opted for a one time application and it has done the job. I am no longer having a problem with ants or centipedes. As a matter of fact, I haven't even seen any since a few days after the application. I am totally happy with the service.

We only use Scherzinger for pest control. It might take like 15 minutes to complete the service. They are very professional and very observant. We started using them 15 years ago.

The initial service went great. They arrived and installed bait stations as promised. They also inspected the home, although I don't think it was very thorough. After that I only saw them one other time and he didn't actually do anything on that visit other than have me sign the contract (he forgot on the initial service) and he had to write down the serial numbers of the bait stations. That was the last time I saw them and that was almost a year ago. They don't return calls and service is a joke. It's a complete waste of money to hire this company

They come out once a year and do a house inspection. We have like a 5 year policy. They cover their feet with boots.

They come every year and we've been in the house for 35 years. We haven't had any problems with anything.

They were punctual, quick to respond, explained everything and did a follow up. The treatment was effective. We were pleased.

Called Scherzinger end of day; technician was out first thing the next morning. The hornet's nest was exterminated in one visit.

They never responded to messages so we had to go with someone else.

It went very well, everyone we dealt with was very professional and did a great job. It was reassuring hearing from the guys who came in to do the work that our issue wasn't that bad and that they would take care of the problem and we'd have nothing to worry about.

see above. The billing department harasses you, they are money hungry and could care less about customer satisfaction. I am disappointed in this company Tim was great though.

They could be more responsive with the scheduling. They're reasonably friendly. I wouldn't say that they're notably friendly.

Kenny was so professional and gave a lot of information on the why this was happening and how to prevent it. I was running late due to traffic and he waiting nearly 30 minutes for me to get there. Excellent customer service all around from not only Kenny, but both people I spoke with on the phone to set up the appointment. Would recommend them to everyone!

Very professional, ahead of time and knew what he was doing.

Great, reliable service and the exterminator, Phil, was very knowledgeable and was able to quickly identify the ant infestation issue. Will recommend for other neighbors.

They were excellent. They didn't charge me for the service and that was very nice. I like their promptness, honesty and fairness.

Great - technician was very knowledgeable and through - he also was very careful looking through out house and attic. I am very satisfied and would use them again without question.

They are a local company. They seemed really knowledgeable. I had used them before and the same guy came back. I really liked that. He seemed to know what he was doing. He showed me the areas in my home where the ants were coming in. We have not had any pests since they did the treatment. I have been very impressed. They did a good job.

This is my first year with them. We had mice initially which is why I signed up with them. I have not seen a mice dead or alive since.

I have been using the company for about 4 years. Their service has gone very well. We have had little problems with indoor pests since using the company. Typically one technician comes out for the service. If you have a specific bug problem or issues in a specific area of your home they will take extra steps to alleviate the problem. They do a very good job and they come out as scheduled periodically. If we ever have an issue it is easy to call them to come out and they come out quickly.

They did a fine job. They took care of the problem. They did it in a timely manner and at a reasonable price. I would absolutely use them again in the future if I needed to.