Ryan's All-Glass

it went well

Great job very professional

perfect no issues

Good work!!

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MIRRORS WERE CUT TO CUSTOM MEASUREMENTS AND AVAILABLE AFTER A BRIEF TURN AROUND FROM ORDER TO PICK UP. THE CLERKS WERE PROFESSIONAL AND AVAILABLE TO ANSWER ALL QUESTIONS AS WELL AS INFORMED AS TO STATUS OF THE JOB.

THEIR PRICE WAS GOOD, THEY ANSWERED THE PHONE ON A WEEKEND, AND THEY GOT ME IN VERY QUICKLY. I WAS VERY PLEASED.

RYAN'S WAS VERY PATIENT TO TRY TO ENSURE GOOD MEASUREMENTS. TECHNICIAN WAS UNABLE TO SHARE THAT THE ACTUAL LOADING WAS TO BE EXPECTED BY THE MIRRORS ''SITTING ON THE CHAIR RAIL''. THEREFORE, NO FASTENER RECOMMENDATION WAS FORTHCOMING (DRYWALL/W STUDS). SHOULD HAVE A STANDARD HAND OUT TO CUSTOMERS TO ADDRESS MEASUREMENT, ISSUES, LESSONS LEARNED. DUE TO PERCEIVED NEED TO REINFORCE THE REFERENCED CHAIR RAIL & A ''PENDING OUT OF OFFICE'' SITUATION, A FAX WAS SENT BY MYSELF TO COLLEEN, CHELSEA, AND JOAN AT RYAN'S WITH WRITTEN ''STAND DOWN'' ORDER TO STOP WORK FOR 2 WEEKS TO ALLOW FULL SUPPORT OF CHAIR RAILS/REWORK PER IN HOUSE ENGINEER'S PLAN. IMAGINE MY SURPRISE WHEN I CAME BACK & INSTALL HAD BEEN DONE AGAINST MY WRITTEN STOP WORK ORDER & CHAIR RAILS WERE NOT FULLY SUPPORTED. VENDOR WAS CONTACTED & THEY ASSURED ME THE JOB REMAINDER WOULD BE COORDINATED VIA ME. IT DIDN'T HAPPEN & THEY CAME IN WHEN I WAS OUT ONE DAY TO FINISH. "I WILL NOT USE AGAIN" IS MY CURRENT THOUGHT. DISAPPOINTING.

I PHONED A COMPETITOR FIRST, THEY WANTED 10 DAYS TO COME TO MY WORK TO REPLACE MY WINDSHIELD. RYAN'S WAS ABLE TO COME OUT THE SAME DAY (ALTHOUGH I COULD NOT MEET THEM UNTIL THE FOLLOWING DAY). THEIR OFFICE AND FIELD STAFF WERE ALL VERY FRIENDLY AND ACCOMMODATING.

THEY WERE COURTEOUS ON THE PHONE AND SENT SOMEONE OUT RIGHT AWAY. THEY TOOK MEASUREMENTS AND ORDERED PRODUCT AND THEN FIXED WINDOWS AS SOON AS PRODUCT CAME IN. I AM VERY IMPRESSED WITH EVERYONE AND THEIR SYSTEMS.

I CALLED ON MONDAY AFTERNOON. THE WORKER WAS AT MY HOME LATE TUESDAY MORNING TO REPLACE THE GLASS. HE DID THE JOB EFFICIENTLY. THE WORK HAS A WARRANTY AS LONG AS I OWN THE VEHICLE. THE WORKER WAS VERY PLEASANT AND PROFESSIONAL.

EXCELLENT SERVICE! THE WORK WAS PERFORMED PROMPTLY AND WAS WELL DONE. THE INSTALLERS WERE VERY EFFICIENT AND ANSWERED ANY QUESTIONS THAT I HAD ABOUT THE PROCEDURE.

DID NOT SHOW UP ON TIME FOR FIRST APPOINTMENT AND HAD TO RESCHEDULE. SECOND APPOINTMENT WAS VERY PROMPT.

PRICE CHARGED FOR REPLACING THREE WINDOW PANES WAS $175! THIS WAS ABOUT TWICE WHAT I WAS QUOTED OVER THE PHONE. WHEN I QUESTIONED THE CHARGES, I HAD TO 'HAGGLE' TO GET THE PRICE DOWN TO WHAT I WAS EXPECTING.

THEY DID A GOOD JOB. THERE IS A SLIGHT WIND NOISE WHEN DRIVING. I HAVE SPOKEN TO THEM AND THEY SAID THEY WILL CORRECT IT.

RYAN''S WAS ABLE TO SCHEDULE MY WINDSHIELD REPLACEMENT THE DAY AFTER CALLING FOR INFORMATION. WORK WAS PERFORMED IN THEIR SHOP DUE TO EXTREME COLD. THIS JOB WAS COMPLETED IN UNDER AN HOUR. COMFORTABLE WAITING ROOM. GREAT SERVICE AND PRICE FROM A COMPANY THAT I HIGHLY RECOMMEND.

I DID HAVE TO CALL THEM BUT THEY DID VERY GOOD WORK. THE JOB IS REALLY WELL DONE.

THE SERVICE WAS GOOD. PEOPLE WERE VERY NICE AND PROFESSIONAL. USED THREE DIFFERENT TIMES.

QUICK SERVICE. IT IS NICE THAT THEY CAN COME TO YOU AND PROVIDE THIS SERVICE SO THAT YOU CAN CONTINUE YOUR DAY WITHOUT INTERRUPTIONS OR WAITING AT A DEALERSHIP. DID A GREAT JOB, WOULD USE AGAIN.

NOT ONLY GREAT PROFESSIONALISM, BUT HONEST! I HAD THE ESTIMATOR LOOK AT 10 WINDOWS, AND HE RECOMMENDED REPLACEMENT OF ONLY 3. ALL THREE OF WHICH I COULD SEE CLEARLY NEEDED REPLACEMENT. I THOUGHT THAT WAS AMAZING HONESTY.